CONTINENTAL TIRE
69
TO REPRESENT THROUGH THIS LIMITED WARRANTY AND
ADJUSTMENT POLICY THAT TIRE FAILURES CAN OR
CANNOT HAPPEN.
CTA’S Obligations
Replacement of eligible tires will be made by the dealer where you
purchased your vehicle or by an alternate Authorized Dealer. CTA will
replace the tire pursuant to the terms of this Warranty. Tires that are
replaced under this Waranty become the property of CTA.
Owner’s Obligations
To make an eligible claim under this Warranty, the owner must
present a claim, with the tire to an Authorized Dealer. For the nearest
Authorized Dealer, consult the Continental brand internet address(es),
or the 800 telephone number(s) shown on the back of this Warranty.
Owner must present new vehicle registration form or new vehicle
sales invoice indicating the date of purchase. Owner will be required
to sign the CTA Limited Warranty Claim Form or dealer replacement
sales receipt.
Owner is responsible for paying all applicable taxes charged by the
servicing dealer and is also responsible for paying shipping, local tire-
disposal fees and parts or service regardless of mileage or months of
service. This includes payment for tire rotation, alignment, towing, road
service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air pressure and for
proper maintenance of the tire.
Safety Warning
Ignoring any of the safety and information contained in this Warranty
may result in tire failure, causing serious injury or death.•
Tire failure due to under inflation /overloading . Follow vehicle
owner’s manual or tire placard in vehicle for proper inflation
and loading.
FALKEN
76
Tire Pressure Monitoring System (TPMS)
A tire pressure monitoring system (TPMS) is a safety system found
in most vehicles manufactured after 2005. There are pressure
sensing transmitters mounted inside of each tire that sends readings
to the central computer (ECU) in your vehicle. The TPMS system will
alert you when one or more of your tires are underinflated by 25%
or more by turning on a warning light on your vehicle’s dashboard or
heads up display (HUD) screen. This means that one or more of your
tires may have a low-pressure condition. Follow the instructions in your
owner’s manual.
Rotation and Wear
Falken recommends rotating your tires at least every 8,000km (5,000
miles) and periodically inspecting your tires to make sure they are
free of road hazards (such as nails, screws, large wood splinters, etc.)
that might penetrate your tires causing them to lose air pressure and
to ensure they are wearing evenly. Common irregular wear patterns
are: misalignment wear, where the tire shows excessive outer or inner
tread wear. Tire sidewalls should also be inspected for cuts, snags,
bruises, and weather cracking. If any of these noted conditions are
present during inspection, we recommend returning to your servicing
tire dealer to be corrected to ensure long tire life. ***Never include a
temporary spare tire in your rotation pattern***
Rotation patterns
based on what
type of drive
your vehicle is:
FALKEN
77
Tire Replacement
Falken recommends replacing your tires when the tread wears down
to the wear bars at 1.6mm (2/32 of an inch), which are located across
the tread in several locations around the tire. If only two tires are be\
ing
replaced, the two new tires should always be installed on the rear of
the vehicle to aid in preventing your vehicle from hydroplaning, even
if your car is front wheel drive. It’s always recommended to have your
new tires balanced during installation, and alignment checked if the
previous tires show and irregular wear. Tires that have been in use for
6 (six) years or more should continue to be inspected by a qualified tire
specialist, at least annually. It is recommended that any tires 10 (ten)
years old or older from the date of manufacture, including spare tires, \
be replaced with new tires as a precaution even if such tires appear
serviceable and even if they have not reached the legal worn out limit
at 1.6mm (2/32 of an inch).
Tire Repairs
In the event that you get a flat tire while driving, it is best to find a
nearby, safe place to stop and install your spare tire or call a tow truck.
The less distance that you drive on your low or flat tire, the better
chances your tire has of being repairable. Once you are able to get
to your local servicing tire dealer, have them dismount the tire from
the rim and thoroughly inspect the inside of the tire. It is important t\
o
know the difference between a proper tire repair and an improper one
because it can be critical to you and your vehicle’s safety. An improper
repair could pose a safety threat to you and your family and could
also affect your tire’s manufacturer warranty. Here are some tips in
determining if your damaged tire can be properly repaired or not:•
Always have the tire removed from the wheel and inspected before
any repair is performed.
•
Tires with less than 1.6mm (2/32 of an inch) of tread should NOT
be repaired.
•
Never repair a tire with a puncture larger than 6mm
(1/4 of an inch).
•
Repairs should be limited to the tread area only.
•
Repairs cannot overlap one another.
FALKEN
81
free of charge with the same or comparable Falken tire (mounting
and balancing labor covered).
b.
Prorated Replacement
After the first 1.6mm (2/32 of an inch) of wear, a prorated
adjustment credit will be given based on the percentage of
remaining usable tread depth, down to the remaining 1.6mm (2/32
of an inch) tread wear bar indicator (mounting and balancing labor
covered). No credit is given if the tire is worn beyond the flush
appearance of the tread wear bar indicator (less than 1.6mm
(2/32 of an inch) tread depth remaining).
c.
Out-of-Round / Out-of-Balance Replacement
Tires that are deemed to be out-of-round or out-of-balance will be
accepted for adjustment during the first 0.8mm (1/32 of an inch)
of the original tread depth and will be replaced free of charge with
the same or similar Falken tires (mounting and balancing labor
covered). A set of four (4) tires from the same vehicle will not be
accepted for out-of-round or out-of-balance claims.
What Is Not Covered by the Warranty 1.
a. Tires that become unserviceable due to road hazard
damages (cuts, snags, punctures, bruises, impact breaks,
etc.) improper repair technique or materials, improper
inflation, overload, irregular wear, wheel imbalance, defective
mechanical vehicle components (brakes, suspension,
wheels, etc.) improper suspension alignment, accident, fire,
chemical damage, damage from chain use, racing, off-road
use, run flat, improper installation, vandalism, or abuse.
b.
Tires branded “NA” or a tire in which the DOT numbering has
been removed.
c.
Tires that were transferred to another vehicle from the
vehicle in which the tires were originally installed.
d.
Tires having a failure or failures caused by a previous
damages or repairs.
e.
The cost of tire repair or retreading is not covered by this
warranty and will be the sole responsibility of the tire owner.
FALKEN
82
2. Possible NON Covered Reasons/Conditions due to:
Owner’s Obligations
At least monthly, the vehicle owner(s) should check the tires’ air
pressure with a gauge and inflate to the recommended cold air
pressure level listed on the driver’s door placard. Do not rely on car
servicers to perform the checks. The tires should be rotated at least
every 8,000km (5,000 miles) or earlier if uneven wear is occurring, and
proof of maintenance records should be kept. The owner(s) should
have the tires rebalanced if vibration is experienced, and the vehicle’s
alignment should be checked if uneven or rapid wear is occurring, or
when suggested by the vehicle’s manufacturer.
All warranty claims must be presented to an authorized Falken
dealer or participating car dealership. The owner(s) must present any
supporting maintenance records and documentation necessary to help
determine if the tire(s) in question are deemed covered by the limited
warranty or not.
Legal Rights
All implied warranties, including warranties of merchantability and
fitness for a particular purpose shall be limited in duration to the
above period. To the extent permitted by law, Falken Tires shall not
be responsible for incidental or consequential damages, such as loss
of use of the tire or the vehicle on which it is used, inconvenience, or\
HANKOOK TIRE
98
including mounting charge. No adjustment will be made for tires
that are worn more than 50%.
What Is Not Covered by the Warranty
Non Adjustable Conditionsa.
Irregular wear or tire damage due to: Road hazards such as
punctures, cuts, snags, scuffs, carcass bruises or impact breaks.
-Fire, wreck or collision
- Improper inflation, overloading, high speed spinning, improper
mounting or demounting, running flat, off-road use, racing,
vandalism, willful damage or abuse.
-Misalignment, wheel imbalance, defective brakes or shock
absorber, use of tire chains.
- Any tire which has failed as a result of adding materials (e.g. tire
fillers, sealant, or balancing substances).
-Mechanical failure or design of vehicle.
b.
Tires fitted to anything other than the original vehicles.
c.
Tire worn beyond tread wear indicator (2/32nds inch or 1.6mm
tread remaining).
d.
Tire presented by other than the actual owner-user.
e.
Tire branded “NA” (meaning no adjustment) or “blem” (meaning
blemished).
f.
Loss of time inconvenience, loss of use of the vehicle or
consequential damage.
g.
Ride disturbance caused by damaged wheels or after free-
replacement conditions.
h.
Tire with weather cracking which was purchased more than four
years prior to presentation for adjustment.
General Exclusions a.
No Hankook Tire employee, retailer or dealer has the authority
to make any warranty, representation, promise or agreement on
behalf of Hankook Tire except as stated in this policy.
b.
Tires used in racing related activities or competitive events are not
covered by this warranty.
KENDA
101
What Isn’t Covered
Adjustments will not be made for:A.
Tires that become unserviceable due to:
1.
Conditions resulting from road hazard such as (A) impact
damage, (B) cuts, (C) snags, or (D) punctures.
2.
Conditions resulting from (A) improper installation, (B) wheel
misalignment, (C) tire/wheel assembly imbalance, (D) use
on an improper rim (E) improper mounting or dismounting or
(F) misapplication.
3.
Conditions resulting from consumer damage, such as (A)
improper tire and vehicle maintenance, (D) misuse, abuse, (D)
accident, (E) under inflation, (F) overloading, (G) failure
to follow recommended rotation practices
4.
Ride complaints after the first 25% tread wear.
5.
Ride complaints on tires branded “Blemish”.
6.
Use in any commercial, racing, or off-road applications.
7.
Ozone or weather checking on tires over (4) four years from
date of manufacture.
8.
Continued use while being run flat or acute under-inflation.
9.
Tires stored improperly. or
B.
Tires that are:
1.
Worn unevenly and/or show a difference of 2/32” (1.6mm)
between the grooves.
2.
Installed on any vehicle other than the vehicle on which they
were first installed.
3.
Sold or adjusted outside the United States of America, the
District of Columbia and Canada
4.
Acquired as “used” tires.
5.
Altered in any manner (additional siping, buffing, stud pin
holes etc.)
6.
Worn to 2/32” (1.6mm) or more than 72 months old (based on
date of purchase) whichever occurs first.
7.
Improperly repaired or with repairs not conforming to the
Rubber Manufacturer’s Association standards.
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103
CONSUMER RIGHTS
This Warranty gives you specific legal rights, and you may also have
other rights that vary from state to state.
OWNER’S OBLIGATl0N
When making a claim, you must return the tire to be replaced to your
Kenda Tires dealer.
Proper vehicle and tire care is necessary to obtain the expected wear
from a tire. It is your obligation to properly maintain your tires and
the vehicle upon which they are mounted, including: (A) operating
your tires at the inflation pressures recommended by the vehicle
manufacturer, (B) keeping your tire/wheel assemblies in balance. (C)
proper wheel alignment, and (D) rotation. You must check your tire’s air
pressure at least monthly and before long trips.
We recommend that you have your Kenda Tires dealer inspect your
tires any time you notice irregular or uneven tread wear and rotate
them, if necessary. Also, they should be inspected by your dealer any
time your vehicle is brought in for service.
TREADWEAR LIMITED WARRANTY
For those qualifying brand tires listed in the product chart (see below),
Kenda Tires will provide prorated credit towards the purchase of a
comparable brand tire.
You will be responsible for the prorated cost of a replacement
tire, and also mounting and balancing costs, taxes and any
other charges.
The prorated cost of a replacement tire is determined as follows:
(Actual miles driven) ÷ (Amount of warranted miles) X (Actual current
dealer selling price)