Page 176 of 226

Punctured Tires
A puncture eventually causes the tire to lose pressure, which is why it is important to check
tire pressures frequently. Permanently repair
or replace punctured or damaged tires as
soon as possible.
Your tubeless tires may not leak when
penetrated, provided the object remains in the tire. If, however, you feel a sudden vibration or
ride disturbance while driving, or you suspect a tire is damaged, immediately reduce yourspeed. Drive slowly, while avoiding heavy
braking or sharp steering and, when safe to do so, stop the vehicle. Arrange to have Model S
transported to a Tesla Service Center, or to a nearby tire repair center.
Note: In some cases, you can temporarily
repair small tire punctures (under 1/4” (6
mm)) using an optional tire repair kit available
from Tesla. This allows you to slowly drive
Model S to Tesla or to a nearby tire repair
facility.Warning: Do not drive with a punctured
tire that has not been repaired, even if the puncture has not caused the tire to
de
Page 207 of 226

Instructions for Transporters
DO NOT TRANSPORT WITH
WHEELS ON THE GROUND
The front motor in Model S generates power
when the wheels spin. Always transport Model S with all four tires off the ground.
Ensure that the tires are unable to spin at any
time during transport.
Warning: NEVER TRANSPORT YOUR
VEHICLE WITH THE TIRES IN A
POSITION WHERE THEY CAN SPIN. DOING SO CAN LEAD TO SIGNIFICANT
DAMAGE AND OVERHEATING. IN RARE CASES EXTREME OVERHEATING MAY
CAUSE THE SURROUNDING
COMPONENTS TO IGNITE.
Do not transport Model S using any method
that is not specified by Tesla. Adhere to the
instructions provided in the following sections
and observe all warnings and cautions provided. Damage caused by impropertransporting of your vehicle is not covered by
the warranty.
Note: Tesla is not liable or responsible for
reimbursing services not dispatched through
Tesla Roadside Assistance.
Approved Methods for Transporting Note: The tires are allowed to rotate slowly
(under 3 mph or 5 km/h) and for a very short
distance (less than 30 feet or 10 meters) only
when Transport Mode is enabled (see Activate
Transport Mode on page 207) while the
vehicle is being winched onto a
Page 208 of 226
Disable the Self-Leveling AirSuspension System
If Model S is equipped with the air suspension
system, it automatically self-levels, even when
power is off. To prevent damage, you must
activate Jack Mode to disable self-leveling:
1. Touch Controls > Suspension on the
touchscreen.
2. Press the brake pedal, then touch Very
High to maximize height.
3. Touch Jack.When Jack Mode is active, Model S
displays this red indicator light on
the instrument panel, along with a message telling you that active
suspension is disabled.
Note: Jack Mode cancels when driving speed
exceeds 4 mph (7 kph).
Warning: Failure to activate Jack Mode on
a vehicle equipped with the air
suspension system can result in the
vehicle becoming loose during transport,
which may cause significant damage.
Activate Transport Mode
Transport Mode keeps the parking brake
disengaged while winching Model S onto a
Page 209 of 226
3.Fully insert the tow eye into the opening,
then turn it counter-clockwise until
securely fastened.
4. Attach the winch cable to the tow eye.
Caution: Before pulling, make sure the
tow eye is securely fastened.
5. Activate Transport Mode by touching
Controls > Service > Towing .
6. Pull Model S slowly onto the
Page 216 of 226

Reporting Safety Defects
Contacting Tesla For detailed information about your Model S,
go to www.tesla.com , and log on to your Tesla
Account, or sign up to get an account.
If you have any questions or concerns about
your Model S, call 1-877-79TESLA
(1-877 )798-3752).
Note: You can also use voice commands to
provide feedback to Tesla. Say "Note",
"Report", "Bug note", or "Bug report" (in the
English language) followed by brief comments
in your language of choice. Model S takes a snapshot of its systems, including your current
location, vehicle diagnostic data, and screen
captures of the touchscreen and instrument
panel. Tesla periodically reviews these notes and uses them to continue improving Model S.
Reporting Safety Defects - US
If you believe that Model S has a defect which
could cause a crash or could cause injury or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Tesla.
If NHTSA receives similar complaints, it may
open an investigation. If it finds that a safety
defect exists in a group of vehicles, it may
order a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, your dealer, or Tesla.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
www.safercar.gov ; or write to: Administrator,
National Highway Traffic Safety, 1200 New
Jersey Avenue SE., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from www.safercar.gov.
Reporting Safety Defects - Canada
If you believe that your Model S has a defect
which could cause a crash or could cause
injury or death, you should immediately inform
Transport Canada, in addition to notifying Tesla. To contact Transport Canada, call theirtoll-free number: 1-800-333-0510.
Reporting Safety Defects
Consumer Information215
Page 224 of 226

shifting gears 52
Show Calendar Upon Entry 148
Side Clearance (Summon) 104
side collision warning 110
SiriusXM 140
slip start 70
Smart Summon 107
software reset 127
software update preferences 157
software updates 157
software version 9specifications12V battery 196
brakes 195
cargo volume 193
dimensions 192
exterior 192
High Voltage Battery 196
interior 192
motor 194
steering 195
subsystems 194
suspension 196
tires 198
transmission 195
wheels 197
speed assist 116
Speed Limit Mode 127
speed limit warning 116
Sport acceleration 74
stability control 70
Standard acceleration 74
starting 50
steering specifications 195
steering wheeladjusting position 44
adjusting sensitivity 44
buttons 44
heated 44
scroll buttons 44
steering, automatic 95
Stopping Mode 67
streaming radio 141
streaming services 141
summer tires 178
Summon 104
Summon Distance 104
sunroof 24
superchargingdescribed 170
idle fees 170
pay-per-use fees 170
suspension (air), settings for 146
suspension specifications 196
T telematics 213
temperatureBattery (high voltage), limits 162
cabin, controls for 128
heated steering wheel 46
outside 58
tires 201
Teslacam 80
tie-down straps 208
tilt/intrusion detection 149
Tire and Loading Information label 190
tire noise 178
Tire Pressure Monitoring SystemFCC certification 217
overview of 176
tire pressures, checking 173
tiresall-season 178
balancing 174
chains 178
inspecting and maintaining 174
pressures, how to check 173
quality grading 201
replacing 175
replacing a tire sensor 177
rotation 174
specification 198
summer 178
temperature grades 201
tire markings 199
traction grade 201
treadwear grade 201
wheel configuration 173
winter 178
toll system transponders, attaching 188
torque specifications 194
touch up body 182
touchscreencleaning 181
overview 4
software updates 157
tow eye, locating 207
towing 207
towing a trailer 191
towing instructions 206
TPMSFCC certification 217
overview of 176
Tracking Disabled 134
traction control 70
trademarks 211
Traffic-Aware Cruise Control 88
trailer hitches 191
transmission specifications 195
transponders, attaching 188
Transport Canada, contacting 215
Transport Mode 207
transporting 206, 207
trip chart 77
trip meter 76
Trip Planner 138
Index
Index223