wall outlet instead of using energy stored in
the Battery. For example, if you are sitting in
Model 3 and using the touchscreen while
parked and plugged in, Model 3 draws energy
from the wall outlet instead of the Battery.Caution: The connector end of the charge
cable can damage the paint if dropped
onto the vehicle.
During Charging
During charging, the charge port light (the Tesla "T" logo) pulses green, and thetouchscreen displays the charging status. The
frequency at which the charge port light
pulses slows down as the charge level
approaches full. When charging is complete,
the light stops pulsing and is solid green.
Note: If Model 3 is locked, the charge port
light does not light up.
If the charge port light turns red while
charging, a fault is detected. Check the
touchscreen for a message describing the
fault. A fault can occur due to something as
common as a power outage. If a power outage
occurs, charging resumes automatically when
power is restored.
Note: When charging, particularly at high
currents, the refrigerant compressor and fan
operate as needed to keep the Battery cool.
Therefore, it is normal to hear sounds during charging.
Note: Air conditioning performance is
generally not affected by charging. However,
under certain circumstances (for example, you
are charging at high currents during a
particularly warm day), the air coming from
the vents may not be as cool as expected and
a message displays on the touchscreen. This is
normal behavior and ensures that the Battery stays within an optimum temperature range
while charging to support longevity and optimum performance.
Warning: Never spray liquid at a high
velocity (for example, if using a pressure
washer) towards the charge port while
charging. Failure to follow these
instructions can result in serious injury or
damage to the vehicle, charging
equipment, or property.
Stopping Charging
Stop charging at any time by disconnecting
the charge cable or touching Stop Charging
on the touchscreen.
Note: To prevent unauthorized unplugging of
the charge cable, the charge cable latch remains locked and Model 3 must be unlockedor able to recognize your authenticated phone
before you can disconnect the charge cable.
However, in cold ambient temperatures below
41
4.Pull the charge cable from the charge
port.Caution: The release cable is designed for
use only in situations where the charge
cable cannot be released from the charge
port using the usual methods. Continuous
use may result in damage to the release
cable or charging equipment.Warning: Do not perform this procedure
while your vehicle is charging or if any
orange high voltage conductors are
exposed. Failure to follow these
instructions can result in electric shock and serious injury or damage to the
vehicle. If you have any uncertainty as to
how to safely perform this procedure,
contact your closest Service Center.Warning: Do not attempt to remove the
charge cable while simultaneously pulling the release cable. Always pull the release
cable before attempting to remove the
charge cable from the charge port.
Failure to follow these instructions can
result in electric shock and serious injury.
Charge Port Light
Troubleshooting Alerts
Charging equipment faultTry
different charging
equipment(CP_a004)
The charge port is unable to detect whether a
charge cable is inserted or the type of charge cable connected.
If this alert appears while a charge cable is
connected, it should be determined whether the issue is caused by the charging equipment
or the vehicle. Try charging the vehicle using different external charging equipment (charge
cable, charging station, charging stall, etc.).