2020 Ram 4500 Chassis Cab change time

340SERVICING AND MAINTENANCE
Change automatic transmission
fluid and filter(s). X
Replace Crankcase Ventilation
Filter (CCV). X
X
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months:6
12
18
24
30
36
42
48
54
60
66
72
78
84
90
96
102
108
114
120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000

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SERVICING AND MAINTENANCE341
Inspection and service should also be performed anytime a malfunction is observed or suspected. Retain all receipts.Flush and replace power
steering fluid.
X
Flush and replace engine
coolant. *** X
1. Under no circumstances should oil change intervals exceed 15,000 miles (24,000 km) or 12 months or 500 Hours, whichever comes
first.
2. Under no circumstances should the air cleaner filter element exceed 30,000 miles (48,000 km) or 24 months, whichever comes first.
3. Inspect the front and rear axle surfaces every 20,000 miles (32,000 km). If gear oil leakage is suspected, check the fluid level. If using your vehicle for police, taxi, fleet, off-road or frequent trailer towing change the axle fluid every 20,000 miles (32,000 km).
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months:6
12
18
24
30
36
42
48
54
60
66
72
78
84
90
96
102
108
114
120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
7

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SERVICING AND MAINTENANCE347
DEALER SERVICE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:
Intentional tampering with emissions control
systems may void your warranty and could
result in civil penalties being assessed against
you.
Engine Oil
Change Engine Oil — Gas Engine
The oil change indicator system will remind you
that it is time to take your vehicle in for sched -
uled maintenance. Refer to “Scheduled
Servicing” in this chapter for further informa -
tion.
NOTE:
Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Change Engine Oil — Diesel Engine
Refer to the “Scheduled Servicing” for the
proper maintenance intervals.
Engine Oil Selection — Gas Engine
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API Certified and meet the require -
ments of FCA Material Standard MS-12633.
Engine Oil Selection — Diesel Engine
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API CK-4 certified and meet the require -
ments of FCA US LLC. Use Mopar or an equiva -
lent oil meeting FCA Material Standard
MS-10902. Products meeting Cummins CES
20081 may also be used. The identification of
these engine oils are typically located on the
back of the oil container.
American Petroleum Institute (API) Engine Oil
Identification Symbol — Gas Engine
This symbol means that the oil has
been certified by the American Petro -
leum Institute (API). The manufac -
turer only recommends API Certified
engine oils.
This symbol certifies 0W-20, 5W-20, 0W-30,
5W-30 and 10W-30 engine oils.
WARNING!
You can be badly injured working on or
around a motor vehicle. Only do service work
for which you have the knowledge and the
proper equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.
CAUTION!
Do not use chemical flushes in your engine oil
as the chemicals can damage your engine.
Such damage is not covered by the New
Vehicle Limited Warranty.
7

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SERVICING AND MAINTENANCE359
Intervention Regeneration Strategy —
Message Process Flow
The Cummins diesel engine meets all Environ -
mental Protection Agency (EPA) Heavy Duty
Diesel Engine Emissions Standards, resulting in
one of the lowest emitting diesel engines ever
produced.
To achieve these emissions standards, your
vehicle is equipped with a state-of-the-art
engine and exhaust system. The engine and
exhaust after-treatment system work together
to achieve the EPA Heavy Duty Diesel Engine
Emissions Standards. These systems are seam -
lessly integrated into your vehicle and managed
by the Cummins Powertrain Control Module
(PCM). The PCM manages engine combustion
to allow the exhaust system’s catalyst to trap
and burn Particulate Matter (PM) pollutants,
with no input or interaction on your part.
If the engine is allowed to idle or the truck is
driven on low engine speed drive cycles for
more than two hours, the system will automati -
cally enter an emissions operating mode that
will increase the engine idle speed to 900 RPM
(1,050 RPM for Chassis Cab). While in this
mode, which is designed to help maintain the
Diesel Particulate Filter, the engine idle speed will return to normal when the brake pedal is
applied. A small change in engine tone or a
slight change in engine performance while
accelerating may also be noticeable at speeds
below 20 mph (32 kmh). This operating mode
may last for up to an hour of idle time, or around
20 minutes of driving time.
Additionally, your vehicle has the ability to alert
you to additional maintenance required on your
truck or engine.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
Diesel Exhaust Fluid
Diesel Exhaust Fluid (DEF) sometimes known
simply by the name of its active component,
UREA—is a key component of Selective Catalytic
Reduction (SCR) systems, which help diesel
vehicles meet stringent emission regulations.
DEF is a liquid reducing agent that reacts with
engine exhaust in the presence of a catalyst to
convert smog-forming nitrogen oxides (NOx)
into harmless nitrogen and water vapor.
Refer to “Fluids And Lubricants” in “Technical
Specification” for further information.
You can receive assistance in locating DEF in
the United States by calling 866-RAM-INFO
(866-726-4636). In Canada call
1–800–465–2001 (English) or
1–800–387–9983 (French)
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.7

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362SERVICING AND MAINTENANCE
Installing The Front Wipers

1. Lift the wiper arm off of the glass, until the
wiper arm is in the full up position.

2. Position the wiper blade under the hook on the tip of the wiper arm with the wiper
locking tab open.
3. Insert the receiver bracket on the wiper assembly into the hook on the tip of the arm
through the opening in the wiper blade
under the locking tab.
4. Slide the wiper blade up into the hook on the wiper arm until it is latched (engage -
ment will be accompanied by an audible
click). Fold down the latch release tab and
snap it into its locked position.
5. Gently lower the wiper blade onto the glass.
Exhaust System
The best protection against carbon monoxide
entry into the vehicle body is a properly main -
tained engine exhaust system.
If you notice a change in the sound of the
exhaust system; or if the exhaust fumes can be
detected inside the vehicle; or when the under -
side or rear of the vehicle is damaged; have an
authorized technician inspect the complete exhaust system and adjacent body areas for
broken, damaged, deteriorated, or misposi
-
tioned parts. Open seams or loose connections
could permit exhaust fumes to seep into the
passenger compartment. In addition, have the
exhaust system inspected each time the vehicle
is raised for lubrication or oil change. Replace
as required.
Under normal operating conditions, the cata-
lytic converter will not require maintenance.
However, it is important to keep the engine
properly tuned to ensure proper catalyst opera-
tion and prevent possible catalyst damage.
WARNING!
Exhaust gases can injure or kill. They
contain carbon monoxide (CO), which is
colorless and odorless. Breathing it can
make you unconscious and can eventually
poison you. To avoid breathing CO, refer to
“Safety Tips” in “Safety” for further informa -
tion.
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do
not park or operate your vehicle in areas
where your exhaust system can contact
anything that can burn.
CAUTION!
The catalytic converter requires the use of
unleaded fuel only. Leaded gasoline will
destroy the effectiveness of the catalyst as
an emissions control device and may seri -
ously reduce engine performance and
cause serious damage to the engine.
Damage to the catalytic converter can
result if your vehicle is not kept in proper
operating condition. In the event of engine
malfunction, particularly involving engine
misfire or other apparent loss of perfor -
mance, have your vehicle serviced
promptly. Continued operation of your
vehicle with a severe malfunction could
cause the converter to overheat, resulting
in possible damage to the converter and
vehicle.

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SERVICING AND MAINTENANCE369
Use the following procedure to check the trans -
mission fluid level properly:

1. Monitor the transmission temperature using the instrument cluster display, and
operate the vehicle as required to reach
the normal operating temperature. If the
transmission is not functioning properly, or
the vehicle cannot be driven, see the NOTE
and CAUTION below about checking the
fluid level at colder temperatures.

2. Park the vehicle on level ground.
3. Run the engine at normal idle speed for at least 60 seconds, and leave the engine
running for the rest of this procedure.
4. Fully apply the parking brake, and press the brake pedal.
5. Place the gear selector momentarily into each gear position (allowing time for the
transmission to fully engage in each posi -
tion), ending with the transmission in PARK.
6. Remove the dipstick, wipe it clean and rein -
sert it until seated. 7. Remove the dipstick again and note the
fluid level on both sides. The fluid level
reading is only valid if there is a solid
coating of oil on both sides of the dipstick.
Note that the holes in the dipstick will be full
of fluid if the actual level is at or above the
hole. The fluid level should be between the
“HOT” (upper) reference holes on the
dipstick at normal operating temperature. If
the fluid level is low, add fluid through the
dipstick tube to bring it to the proper level.
Do not overfill. Use ONLY the specified fluid
(refer to "Fluids And Lubricants" in “Tech -
nical Specifications” for fluid specifica -
tions). After adding any quantity of oil
through the dipstick tube, wait a minimum
of two minutes for the oil to fully drain into
the transmission before rechecking the
fluid level.
NOTE:
If it is necessary to check the transmission
below the operating temperature, the fluid level
should be between the two “COLD” (lower)
holes on the dipstick with the fluid at 60-70°F /
16-21°C. Only use the COLD region of the
dipstick as a rough reference when setting the
fluid level after a transmission service or fluid change. Re-check the fluid level, and adjust as
required, once the transmission reaches
normal operating temperature.
8. Reinsert the dipstick. Check for leaks.
Release the parking brake.
NOTE:
If it is necessary to check the transmission
below the operating temperature, the fluid level
should be between the two COLD (lower) holes
on the dipstick with the fluid at 68-86°F /
20-30°C. Only use the COLD region of the
dipstick as a rough reference when setting the
fluid level after a transmission service or fluid
change. Re-check the fluid level, and adjust as
required, once the transmission reaches
normal operating temperature.
CAUTION!
If the fluid temperature is below 50 °F (10
°C) it may not register on the dipstick. Do not
add fluid until the temperature is elevated
enough to produce an accurate reading. Run
the engine at idle, in PARK, to warm the fluid.
7

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392SERVICING AND MAINTENANCE
(Continued)
After a tire rotation is completed, as shown
below, the system can auto learn the loca -
tions of each sensor ID. Auto learning/local -
ization occurs when the vehicle ignition
status is changed from Off to On and speeds
of greater than 5 mph (8 km/h) are obtained and remain over 5 mph (8 km/h) for at about
a 15 minute period. You may need to drive
for 20 minutes to account slower speeds and
stops.
If the tires are rotated incorrectly, the Auto
localization of the TPIS sensors will fail to
locate correctly resulting in incorrect loca -
tions for the pressure values displayed in the
Instrument Cluster.
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES
The following tire grading categories
were established by the National
Highway Traffic Safety Administration.
The specific grade rating assigned by the
tire's manufacturer in each category is
shown on the sidewall of the tires on
your vehicle.
All passenger vehicle tires must conform
to Federal safety requirements in addi -
tion to these grades.
Treadwear
The Treadwear grade is a comparative
rating, based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear one and one-half times as well on
the government course as a tire graded
100. The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to varia -
tions in driving habits, service practices,
and differences in road characteristics
and climate.
Traction Grades
The Traction grades, from highest to
lowest, are AA, A, B, and C. These grades
represent the tire's ability to stop on wet
pavement, as measured under
controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have poor
traction performance.
CAUTION!
4500/5500 Dual Rear Tires may only have
one approved direction of rotation. This is
to accommodate the asymmetrical design
(tread pattern) of the On/Off road tire.
When replacing a flat, the spare tire may
have to be remounted on the rim or
installed at a different location to maintain
the correct placement of the tire on the
wheel relative to the tire/wheel position on
the vehicle. For example, if the spare is
used to replace an outer rear tire it will have
to be remounted on the rim so that the
wheel is dished inward. That way the tread
design of asymmetrical tires will maintain
proper position.
CAUTION! (Continued)

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MULTIMEDIA415
NOTE:
FCA US LLC or your dealer may contact you
directly regarding software updates.
To help further improve vehicle security and
minimize the potential risk of a security
breach, vehicle owners should:
Routinely check www.driveuconnect.com
(US Residents) or www.driveuconnect.ca
(Canadian Residents) to learn about
available Uconnect software updates.
Only connect and use trusted media devices (e.g. personal mobile phones,
USBs, CDs).
Privacy of any wireless and wired communica -
tions cannot be assured. Third parties may
unlawfully intercept information and private
communications without your consent. For
further information, refer to “Data Collection &
Privacy” in your Uconnect Owner’s Manual
Supplement or “Onboard Diagnostic System
(OBD II) Cybersecurity” in “Getting To Know Your
Instrument Panel”.
UCONNECT SETTINGS
The Uconnect system uses a combination of
buttons on the touchscreen and buttons on the
faceplate located on the center of the instru -
ment panel that allows you to access and
change the customer programmable features.
Many features can vary by vehicle.
Uconnect 3 Settings

Uconnect 3 With 5-inch Display Buttons On The Touch -
screen And Buttons On The Faceplate

Push the SETTINGS button on the faceplate,
then press the Settings button on the touch -
screen (if equipped) to display the settings
menu screen. In this mode the Uconnect system allows you to access programmable features
that may be equipped such as Display, Units,
Voice, Clock, Safety/Assistance, Lights, Doors &
Locks, Power Side Steps (If Equipped), Auto-On
Comfort Systems (if equipped), Engine Off
Options, Suspension (If Equipped), Trailer
Brake, Audio, Phone/Bluetooth®, SiriusXM®
Setup (if equipped), Default, and Clear Personal
Data.
NOTE:
Only one category may be selected at a time.
When making a selection, press the button on
the touchscreen to enter the desired mode.
Once in the desired mode, press and release
the preferred setting until the button is high
-
lighted. Once the setting is complete, either
press the Back Arrow or the Done button on the
touchscreen or push the Back button on the
faceplate to return to the previous menu.
Pressing the Up or Down Arrow buttons on the
touchscreen on the right side of the screen will
allow you to toggle up or down through the list
of available settings.
NOTE:
All settings should be changed with the ignition
in the ON/RUN position.
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate9

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