2020 Ram 3500 hood release

20GETTING TO KNOW YOUR VEHICLE
REMOTE START ABORT MESSAGE
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — System Fault
Remote Start Disabled — Start Vehicle to
Reset
The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
TO ENTER REMOTE START MODE
Push and release the Remote Start
button on the key fob twice within five
seconds. The parking lights will flash,
vehicle doors will lock, and the horn
will chirp twice (if programmed). Once the
vehicle has started, the engine will run for
15 minutes. NOTE:
If your power door locks were unlocked,
Remote Start will automatically lock the
doors.
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
TO EXIT REMOTE START MODE
W
ITHOUT DRIVING THE VEHICLE
Push and release the remote start button one
time or allow the engine to run for the entire
15 minute cycle. NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request
TO EXIT REMOTE START MODE AND
D
RIVE THE VEHICLE
Before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors and disarm the vehicle
security alarm system (if equipped). Then, prior
to the end of the 15 minute cycle, place the
ignition in the ON/RUN position.
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When remote start is activated, the heated
steering wheel, and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of remote start or until the ignition
switch is placed in the ON/RUN position.

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22GETTING TO KNOW YOUR VEHICLE
HOW TO USE REMOTE START
All of the following conditions must be met
before the engine will remote start:
Transmission in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
Water In Fuel Indicator Light is not illumi -
nated
Wait To Start Light Indicator Light is not illu -
minated
Malfunction Indicator Light is not illuminated
REMOTE START ABORT MESSAGE
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Aborted — Door Open
Remote Start Aborted — Hood Open
Remote Start Aborted — Fuel Low
Remote Start Aborted — System Fault
The instrument cluster display message is
stored until the ignition is placed in the ON/RUN
position.
TO ENTER REMOTE START MODE
Push and release the Remote Start button on
the key fob twice, within five seconds. The
parking lights will flash and the horn will chirp
twice (if programmed). In cold ambient
temperature conditions, the diesel vehicle may
delay crank up to 30 seconds for the Intake Air
Heater. Once the vehicle has started, the
engine will run for 15 minutes.
NOTE:
Crank may be delayed up to 75 seconds for
intake air heater operation at high altitudes,
and/or extreme cold.
The park lamps will turn on and remain on
during Remote Start mode.

For security, power window and power sunroof
operation (if equipped) are disabled when the
vehicle is in the Remote Start mode.

Additional features, such as windshield
wipers, will also not be available while the
vehicle is in the Remote Start mode.

The engine can be started two consecutive
times (two 15 minute cycles) with the key fob.
However, the ignition switch must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.

WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.

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74GETTING TO KNOW YOUR VEHICLE
HOOD
TO OPEN THE HOOD
To open the hood, two latches must be
released.

1. Pull the hood release lever located below
the steering wheel at the base of the
instrument panel.

Hood Release

2. Reach into the opening beneath the center of the hood and push the safety latch lever
to the left to release it, before raising the
hood.
Safety Latch Location

TO CLOSE THE HOOD

Lower the hood to approximately 12 inches
(30 cm) from the engine compartment and
drop it. Make sure that the hood is completely
closed.

TAILGATE
OPENING
The power tailgate may be opened by pushing
the tailgate release pad located on the tailgate
door.
The tailgate damper strut will lower the tailgate
to the open position (if equipped).
Electronic Tailgate Release — If Equipped
The key fob may be equipped with an
electronic release feature for the
tailgate, allowing hands-free tailgate
opening. To activate, push and
release the Tailgate Release button on the key
fob twice within five seconds. The tailgate door
will unlatch, and slowly lower into the open
position.WARNING!
Be sure the hood is fully latched before
driving your vehicle. If the hood is not fully
latched, it could open when the vehicle is in
motion and block your vision. Failure to follow
this warning could result in serious injury or
death.
CAUTION!
To prevent possible damage, do not slam the
hood to close it. Use a firm downward push at
the front center of the hood to ensure that
both latches engage.

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220STARTING AND OPERATING
5. After engine start-up, check to see that
there is oil pressure.
6. Release the parking brake and drive.
NOTE:
Engine idle speed will automatically increase
to 1,000 RPM and engage the Variable
Geometry Turbocharger at low coolant
temperatures to improve engine warm-up.
The engine will not automatically crank after
the engine “Wait To Start” telltale goes off if
a door or the hood is ajar.

If the engine stalls, or if the ignition switch is
left ON for more than two minutes after the
“Wait To Start” telltale goes out, reset the
intake air heater by turning the ignition switch
to the OFF position for at least 5 seconds and
then back ON. Repeat steps 1 through 7 of
“Keyless Enter-N-Go Starting Procedure –
Engine Manifold Air Temperature Below 66° F
(19° C).”

EXTREME COLD WEATHER
The Cummins® Turbo Diesel engine is
equipped with several features designed to
assist cold weather starting and operation:
The engine block heater is a resistance
heater installed in the water jacket of the
engine just above and behind the oil filter. It
requires a 110–115 Volt AC electrical outlet
with a grounded, three-wire extension cord.
NOTE:
The engine block heater cord is a factory
installed option. If your vehicle is not equipped,
heater cords are available from an authorized
Mopar dealer.
A 12 Volt heater built into the fuel filter hous -
ings aid in preventing fuel gelling. It is
controlled by a built-in thermostat.
A intake air heater system both improves
engine starting and reduces the amount of
white smoke generated by a warming engine.
NORMAL STARTING PROCEDURE —
E
NGINE MANIFOLD AIR TEMPERATURE
A
BOVE 66° F (19° C)
Observe the instrument panel cluster lights
when starting the engine.

1. Always apply the parking brake.

2. Shift into PARK for an automatic
transmission.
3. Place the ignition switch in the ON position and watch the instrument panel cluster
lights.
4. Place the ignition switch in the START position and crank the engine. Do not press
the accelerator during starting.
CAUTION!
If the “Water in Fuel Indicator Light” remains
on, DO NOT START the engine before you
drain the water from the fuel filters to avoid
engine damage. Refer to “Draining Fuel/
Water Separator Filter” in “Servicing And
Maintenance” for further information.

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414SERVICING AND MAINTENANCE
the Diesel Particulate Filter, the engine idle
speed will return to normal when the brake
pedal is applied. A small change in engine tone
or a slight change in engine performance while
accelerating may also be noticeable at speeds
below 20 mph (32 km/h). This operating mode
may last for up to an hour of idle time, or around
20 minutes of driving time.
Additionally, your vehicle has the ability to alert
you to additional maintenance required on your
truck or engine.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.DIESEL EXHAUST FLUID
Diesel Exhaust Fluid (DEF) sometimes known
simply by the name of its active component,
UREA—is a key component of selective catalytic
reduction (SCR) systems, which help diesel
vehicles meet stringent emission regulations.
DEF is a liquid reducing agent that reacts with
engine exhaust in the presence of a catalyst to
convert smog-forming nitrogen oxides (NOx)
into harmless nitrogen and water vapor.
Refer to “Fluids And Lubricants” in “Technical
Specification” for further information.
You can receive assistance in locating DEF in
the United States by calling 866-RAM-INFO
(866-726-4636). In Canada call
1–800–465–2001 (English) or
1–800–387–9983 (French)
You can receive assistance in locating DEF by
contacting an authorized dealer.
BODY LUBRICATION
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points
and rollers, liftgate, tailgate, decklid, sliding
doors and hood hinges, should be lubricated
periodically with a lithium based grease, such as Mopar Spray White Lube to ensure quiet,
easy operation and to protect against rust and
wear. Prior to the application of any lubricant,
the parts concerned should be wiped clean to
remove dust and grit; after lubricating, excess
oil and grease should be removed. Particular
attention should also be given to hood latching
components to ensure proper function. When
performing other underhood services, the hood
latch, release mechanism and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and
Spring. Apply a small amount of a high quality
lubricant, such as Mopar Lock Cylinder
Lubricant directly into the lock cylinder.
WINDSHIELD WIPER BLADES
Clean the rubber edges of the wiper blades and
the windshield periodically with a sponge or soft
cloth and a mild nonabrasive cleaner. This will
remove accumulations of salt or road film.
Operation of the wipers on dry glass for long
periods may cause deterioration of the wiper
blades. Always use washer fluid when using the
wipers to remove salt or dirt from a dry
windshield.
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.

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555
Four-Way Hazard Flasher
............................... 346Freeing A Stuck Vehicle................................. 380Front Axle (Differential).................................. 424Fuel..................................................... 454, 456Adding............................................. 319, 320Additives................................................... 454Capacity.................................................... 460Clean Air.................................................... 454Diesel.............................................. 456, 464Ethanol...................................................... 454Filler Cap (Gas Cap)................................... 320Filter.......................................................... 409Gasoline.................................................... 454Light.......................................................... 135Materials Added........................................ 454Methanol................................................... 454Octane Rating................................. 454, 461Requirements........................ 454, 456, 459Specifications............................................ 457Tank Capacity............................................ 459Fueling........................................................... 320Fuses............................................................. 358
G
Garage Door Opener (HomeLink).................... 76Gas Cap (Fuel Filler Cap)............................... 320Gasoline, Clean Air........................................ 454Gasoline, Reformulated................................. 454Gauges Voltage...................................................... 223
Gear Ranges................................................. 240Gear Selector Override................................. 377Glass Cleaning.............................................. 451Gross Axle Weight Rating.............................. 326Gross Vehicle Weight Rating......................... 325GuideBody Builders.............................................. 12GVWR............................................................ 324
H
HazardDriving Through Flowing, Rising, Or Shallow Standing Water
....................... 343Hazard Warning Flashers.............................. 346Head Restraints............................................... 38Head Rests...................................................... 38Headlights.................................................... 353Automatic High Beam.................................. 49Cleaning................................................... 447High Beam................................................... 49Lights On Reminder..................................... 51Passing........................................................ 50Switch.......................................................... 48Heated Mirrors................................................. 46Heater, Engine Block.................................... 229Hill Descent Control...................................... 149Hill Descent Control Indicator....................... 149Hill Start Assist.............................................. 151HitchesTrailer Towing........................................... 329
Hoisting......................................................... 429HomeLink (Garage Door Opener).....................76Hood Prop........................................................74Hood Release...................................................74Hub Caps...................................................... 374
I
Idle-Up Feature............................................. 226Ignition.............................................................17Switch..........................................................17Illuminated Entry..............................................54In Vehicle HelpVehicle User Guide......................................13Inside Rearview Mirror.................... 42, 43, 346Instrument Cluster............................... 110, 112Descriptions.............................................. 141Display...................................................... 113Engine Oil Reset....................................... 115Instrument Panel Lens Cleaning................... 451Integrated Trailer Brake Control.................... 332Interior Appearance Care.............................. 450Interior Lights...................................................53Intermittent Wipers (Delay Wipers)..................55Intervention Regeneration Strategy..... 125, 413Introduction.....................................................11Inverter Outlet (115V)......................................88iPod/USB/MP3 Control................................. 53811

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558 Power Seats Down
........................................................... 35Forward....................................................... 35Rearward..................................................... 35Recline........................................................ 35Tilt............................................................... 35Up................................................................ 35Power Steering Fluid...................................... 463Pregnant Women And Seat Belts...................180PretensionersSeat Belts.................................................. 180
R
Radial Ply Tires.............................................. 437Radiator Cap (Coolant Pressure Cap).. 418, 419Radio Operation............................................ 540Rain Sensitive Wiper System........................... 56Ramp Travel Index......................................... 261Rear Axle (Differential)................................... 424Rear Camera................................................. 312Rear Cargo Area Utility Rails............................ 96Rear Cross Path............................................. 156Rear ParkSense System...................... 296, 301Rear Window, Sliding....................................... 71Reclining Rear Seats....................................... 34Recreational Towing...................................... 339Shifting Into Transfer Case Neutral (N)..... 341Shifting Out Of Transfer Case Neutral (N).. 342Reformulated Gasoline.................................. 454Refrigerant.................................................... 406
Release, Hood................................................. 74Release, Tailgate............................................. 74Reminder, Seat Belt...................................... 173Remote Keyless Entry...................................... 14Panic Alarm................................................. 15Programming Additional Key Fobs........ 16, 24Remote Start (Diesel)...................................... 21Remote Start (Gasoline).................................. 19Remote StartingExit Remote Start Mode.............................. 20Uconnect Customer Programmable Features............................. 478, 497, 516Uconnect Settings.................. 478, 497, 516Replacement Bulbs...................................... 351Replacement Keys........................................... 24Replacement Tires........................................ 439Reporting Safety Defects.............................. 550Resetting Perform Service Indicator............. 390Restraints, Child........................................... 191Restraints, Head.............................................. 38Rotation, Tires.............................................. 444
S
Safety Checks Inside Vehicle........................ 210Safety Checks Outside Vehicle..................... 212Safety Defects, Reporting............................. 550Safety Information, Tire................................ 429Safety Tips.................................................... 209Safety, Exhaust Gas...................................... 209Schedule, Maintenance................................ 385
Seat Belt Reminder....................................... 130Seat Belts............................................ 173, 210Adjustable Shoulder Belt.......................... 177Adjustable Upper Shoulder Anchorage..... 177Adjustable Upper Shoulder Belt Anchorage............................................ 177Automatic Locking Retractor (ALR)........... 180Child Restraints........................................ 191Energy Management Feature................... 180Extender................................................... 179Front Seat........................................ 173, 176Inspection................................................. 210Lap/Shoulder Belt Operation.................... 176Lap/Shoulder Belt Untwisting................... 177Operating Instructions.............................. 176Pregnant Women...................................... 180Pretensioners........................................... 180Reminder.................................................. 173Seat Belt Extender.................................... 179Seat Belt Pretensioner.............................. 180Seat Belt Reminder.................................. 173Untwisting Procedure................................ 177Seat Belts Maintenance................................ 450Seats.................................................. 33, 34, 35Adjustment...........................................33, 35Easy Entry....................................................36Folding Floor................................................84Head Restraints...........................................38

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