2020 Ram 3500 transmission

266STARTING AND OPERATING
If You Stall Or Begin To Lose Headway – If you
stall or begin to lose headway while climbing
a steep hill, allow your vehicle to come to a
stop and immediately apply the brake.
Restart the engine and shift into REVERSE.
Back slowly down the hill allowing the
compression braking of the engine and trans -
mission to help regulate your speed. If the
brakes are required to control vehicle speed,
apply them lightly and avoid locking or skid-
ding the tires.DRIVING THROUGH WATER
Extreme care should be taken crossing any type
of water. Water crossings should be avoided if
possible and only be attempted when
necessary, in a safe responsible manner. You
should only drive through areas which are
designated and approved. You should tread
lightly and avoid damage to the environment.
You should know your vehicle's abilities and be
able to recover it if something goes wrong. You
should never stop or shut a vehicle off when
crossing deep water unless you ingested water
into the engine air intake. If the engine stalls do
not attempt to restart it. Determine if it has
ingested water first. The key to any crossing is
low and slow. You want to use FIRST gear in
4WD LOW and proceed very slowly with a
constant slow speed (3-5 mph [5–8 km/h]
maximum) and light throttle. Keep the vehicle
moving; do not try to accelerate through the
crossing. After crossing any water higher than
the bottom of the axle differentials, you should
inspect all of the vehicle fluids for signs of water
ingestion.
Before You Cross Any Type Of Water – As you
approach any type of water you need to
determine if you can cross it safely and
responsibly. If necessary, get out and walk
through the water or probe it with a stick. You
need to be sure of its depth, approach angle,
current and bottom condition. Be careful of
murky or muddy waters, check for hidden
obstacles. Make sure you will not be
intruding on any wildlife and you can recover
the vehicle if necessary. The key to a safe
crossing is the water depth, current and
bottom conditions. On soft bottoms the
vehicle will sink in, effectively increasing the
water level on the vehicle. Be sure to
consider this when determining the depth
and the ability to safely cross.
WARNING!
If the engine stalls or you lose headway or
cannot make it to the top of a steep hill or
grade, never attempt to turn around. To do so
may result in tipping and rolling the vehicle,
which may result in severe injury. Always back
carefully straight down a hill in REVERSE.
Never back down a hill in NEUTRAL using only
the vehicle brakes. Never drive diagonally
across a hill, always drive straight up or down.
CAUTION!
Water ingestion into the axles, transmission,
transfer case, engine or vehicle interior can
occur if you drive too fast or through too deep
of water. Water can cause permanent
damage to engine, driveline or other vehicle
components and your brakes will be less
effective once wet and/or muddy.

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STARTING AND OPERATING275
5. Pull the wire to the anchor point. Pull out
enough wire rope to reach your anchor
point. To prevent losing the end, hold the
hook strap while you work.

Pulling Synthetic Rope

6. Secure to the anchor point. Once you have established your anchor point, secure the
tree-trunk protector or choker-chain around
the object.
Tree Trunk Protector

NOTE:
How to choose an anchor point: A secure
anchor is critical to winching operations. An
anchor must be strong enough to hold while
winching. Natural anchors include trees,
stumps and rocks. Hook the cable as low as
possible. If no natural anchors are available
when recovering another vehicle, your vehicle
becomes the anchor point. In this case, be sure
to put the transmission in NEUTRAL, apply the
hand brake and block its wheels to prevent your
vehicle from moving. Ideally, you'll want an
anchor point that will enable you to pull straight in the direction the vehicle will move. This
allows the synthetic rope to wind tightly and
evenly onto the spooling drum. An anchor point
as far away as possible will provide the winch
with its greatest pulling power.
7. Attach the Clevis/D-Shackle and Tree Trunk
Protector. Attach the shackle to the two
ends of the strap or chain and through the
hook, being careful not to over tighten
(tighten and back-off 1/2 turn).

Clevis/D-Shackles

8. Lock the clutch. Lock the winch drum by rotating the clutch lever on the winch to
engage.
NOTE:
Always ensure the clutch is fully engaged or
disengaged.
WARNING!
Never touch winch rope or hook while
someone else is at the control switch or
during winching operation.
Never touch winch rope or hook while
under tension or under load.
CAUTION!
Always be certain the anchor you select will
withstand the load.5

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278STARTING AND OPERATING
synthetic rope tends to stack up at one end of
the drum. This stack can become large
enough to cause serious damage to the
winch. So, line up pulls as straight ahead as
possible and stop winching if the synthetic
rope comes close to the tie rods or mounting
plate. To fix an uneven stack, spool out that
section of the rope and reposition it to the
opposite end of the drum, which will free up
space for continued winching.
15. Secure vehicle. Once recovery of the vehicle is complete, be sure to secure the vehicle's
brakes and shift the transmission to PARK.
Release tension in the synthetic rope.
16. Disconnect the synthetic rope, and disconnect from the anchor.
17. Rewind the synthetic rope. The person handling the synthetic rope should walk the
rope in and not let it slide through the hand,
control the winch at all times.
Rewinding The Synthetic Rope

NOTE:
How to spool under no load: Arrange the remote
control lead so it cannot be caught in the winch.
Arrange the synthetic rope so it will not kink or
tangle when spooled. Be sure any synthetic
rope already on the spooling drum is wound
tightly and evenly layered. Tighten and
straighten the layer if necessary. Keep the
synthetic rope under light tension and spool the
rope back and onto the winch drum in even
layers. Stop frequently to tighten and straighten
the layers as necessary. Repeat this process until the winch hook is the same distance as the
full length of the remote control from the winch.
Pinch the hook between your thumb and fore
-
finger and attach the hook strap. Hold the hook
strap between the thumb and forefinger to keep
tension on the synthetic rope. Walk the
synthetic rope towards the fairlead, carefully
spooling in the remaining rope by pulsing the
remote control switch.
18. Store the hook on the most outboard loop of
the hawse fairlead.

Hook In Stored Position

19. Disconnect the remote control. Disconnect the remote control cord from the control box
and store in a clean and dry place. Winching
operations are now complete. Put the cap
on the solenoid plug-in.
WARNING!
To prevent serious injury, NEVER put your
fingers inside the hook area as you are
powering-in.

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STARTING AND OPERATING281
Metric Speed (km/h)
Pushing the RES (+) button once will result in
a 1 km/h increase in set speed. Each subse -
quent tap of the button results in an increase
of 1 km/h.
If the button is continually pushed, the set
speed will continue to increase until the
button is released, then the new set speed
will be established.
To Decrease Speed
When the Speed Control is set, you can
decrease speed by pushing the SET (-) button.

The driver’s preferred units can be selected
through the instrument panel settings (if
equipped). Refer to “Getting To Know Your
Instrument Panel” for more information. The
speed decrement shown is dependent on the
chosen speed unit of U.S. (mph) or Metric (km/h):

U.S. Speed (mph)
Pushing the SET (-) button once will result in
a 1 mph decrease in set speed. Each subse -
quent tap of the button results in a decrease
of 1 mph.
If the button is continually pushed, the set
speed will continue to decrease until the
button is released, then the new set speed
will be established. Metric Speed (km/h)

Pushing the SET (-) button once will result in
a 1 km/h decrease in set speed. Each subse -
quent tap of the button results in a decrease
of 1 km/h.
If the button is continually pushed, the set
speed will continue to decrease until the
button is released, then the new set speed
will be established.
TO ACCELERATE FOR PASSING
Press the accelerator as you would normally.
When the pedal is released, the vehicle will
return to the set speed.
Using Speed Control On Hills
The transmission may downshift on hills to
maintain the vehicle set speed.
NOTE:
The Speed Control system maintains speed up
and down hills. A slight speed change on
moderate hills is normal.
On steep hills, a greater speed loss or gain may
occur so it may be preferable to drive without
Speed Control.
TO RESUME SPEED
To resume a previously set speed, push the RES
(+) button and release. Resume can be used at
any speed above 20 mph (32 km/h).
TO DEACTIVATE
A soft tap on the brake pedal, pushing the
CANCEL button, or normal brake pressure while
slowing the vehicle will deactivate the Speed
Control without erasing the set speed from
memory.
Pushing the on/off button, or placing the
ignition in the OFF position, erases the set
speed from memory.
WARNING!
Speed Control can be dangerous where the
system cannot maintain a constant speed.
Your vehicle could go too fast for the
conditions, and you could lose control and
have an accident. Do not use Speed Control
in heavy traffic or on roads that are winding,
icy, snow-covered or slippery.
5

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284STARTING AND OPERATING
NOTE:
Any chassis/suspension or tire size modifica -
tions to the vehicle will affect the performance
of the Adaptive Cruise Control and Forward
Collision Warning System.
ACTIVATING ADAPTIVE CRUISE CONTROL
(ACC)
You can only engage ACC if the vehicle speed is
above 0 mph (0 km/h).
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the ready
state, the instrument cluster display will read
“ACC Ready.”
When the system is off, the instrument cluster
display will read “Adaptive Cruise Control (ACC)
Off.”
NOTE:
You cannot engage ACC under the following
conditions:
When in Four-Wheel Drive Low.
When you apply the brakes.
When the parking brake is applied.
When the automatic transmission is in PARK,
REVERSE or NEUTRAL.
When the vehicle speed is outside of the
speed range.
When the brakes are overheated.
When the driver door is open at low speed.
When the driver seat belt is unbuckled at low
speed.
Electronic Stability Control (ESC) Full Off
mode is active.
TO ACTIVATE/DEACTIVATE
Push and release the Adaptive Cruise Control
(ACC) on/off button. The ACC menu in the
instrument cluster displays “ACC Ready.”

Adaptive Cruise Control Ready
To turn the system off, push and release the
Adaptive Cruise Control (ACC) on/off button
again. At this time, the system will turn off and
the instrument cluster display will show
“Adaptive Cruise Control (ACC) Off.”

Adaptive Cruise Control Off

WARNING!
Leaving the Adaptive Cruise Control (ACC)
system on when not in use is dangerous. You
could accidentally set the system or cause it
to go faster than you want. You could lose
control and have a collision. Always leave the
system off when you are not using it.

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310STARTING AND OPERATING
When the vehicle is shifted out of REVERSE
(with Camera delay turned on), the rear Camera
image will be displayed for up to 10 seconds
after shifting to another gear, unless the vehicle
speed exceeds 8 mph (13 km/h), the
transmission is shifted into PARK, the ignition is
placed in the OFF position, or the touchscreen
button “X” to disable display of the Rear View
Camera image is pressed.
Whenever the Rear View Camera image is
activated through the "Backup Camera" button
in the "Controls" menu, and the vehicle speed is
greater than, or equal to, 8 mph (13 km/h), a
display timer for the image is initiated. The
image will continue to be displayed until the
display timer exceeds 10 seconds.
NOTE:
If the vehicle speed remains below 8 mph
(13 km/h), the Rear View Camera image will
be displayed continuously until deactivated
via the touchscreen button "X", the transmis -
sion is shifted into PARK, or the ignition is
placed in the OFF position.
The touchscreen button "X" to disable display
of the camera image is made available ONLY
when the vehicle is not in REVERSE. Cargo Camera Icons — If Equipped
Backup Camera Touchscreen Button
Cargo Camera Touchscreen Button
AUX Camera Touchscreen Button
If equipped with a Cargo Camera, a
touchscreen button is made available
to indicate the current active Camera image
being displayed whenever the Rear View
Camera image is displayed.
If equipped with a Cargo Camera, a touchscreen
button to switch the display to Cargo Camera
image is made available whenever the Rear
View Camera image is displayed.
A touchscreen button "X" to disable display of
the camera image is made available when the
vehicle is not in REVERSE gear.
When enabled, active guidelines are overlaid on
the backup camera image to illustrate the width
of the vehicle and its projected backup path
based on the steering wheel position. The active
guidelines will show separate zones that will
help indicate the distance to the rear of the
vehicle. NOTE:
For further information about how to access
and change the programmable features of the
ParkView Rear Backup Camera, refer to “Ucon
-
nect Settings” in “Multimedia.”

A dashed center line overlay indicates the center
of the vehicle to assist with parking or aligning to
a hitch/receiver. The following table shows the
approximate distances for each zone:

Zones Distance To The Rear
Of The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 6.5 ft
(30 cm - 2m)
Green 6.5 ft or greater
(2 m or greater)
WARNING!

Drivers must be careful when backing up even
when using the ParkView Rear Back Up Camera.
Always check carefully behind your vehicle, and
be sure to check for pedestrians, animals, other
vehicles, obstructions, or blind spots before
backing up. You are responsible for the safety of
your surroundings and must continue to pay
attention while backing up. Failure to do so can
result in serious injury or death.

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STARTING AND OPERATING331
(Continued)
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h) when towing while using a full size spare tire.
Proper tire inflation pressures are essential
to the safe and satisfactory operation of your
vehicle. Refer to “Tires” in “Servicing And
Maintenance” for proper tire inflation proce -
dures.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer. Refer to
“Tires” in “Servicing And Maintenance” for
the proper inspection procedure.
When replacing tires, refer to “Tires” in
“Servicing And Maintenance” for the proper
tire replacement procedures. Replacing tires
with a higher load carrying capacity will not
increase the vehicle's GVWR and GAWR
limits.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake
system or vacuum system of your vehicle
with that of the trailer. This could cause inad -
equate braking and possible personal injury.
An electronically actuated trailer brake
controller is required when towing a trailer
with electronically actuated brakes. When
towing a trailer equipped with a hydraulic
surge actuated brake system, an electronic
brake controller is not required.
Trailer brakes are recommended for trailers
over 1,000 lbs (453 kg) and required for
trailers in excess of 2,000 lbs (907 kg).
When hauling cargo or towing a trailer, do
not overload your vehicle or trailer. Over -
loading can cause a loss of control, poor
performance or damage to brakes, axle,
engine, transmission, steering, suspension,
chassis structure or tires.
Safety chains must always be used
between your vehicle and trailer. Always
connect the chains to the hook retainers of
the vehicle hitch. Cross the chains under
the trailer tongue and allow enough slack
for turning corners.
Vehicles with trailers should not be parked
on a grade. When parking, apply the
parking brake on the tow vehicle. Put the
tow vehicle transmission in PARK. For
four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always,
block or "chock" the trailer wheels.
GCWR must not be exceeded.
WARNING! (Continued)
Total weight must be distributed between
the tow vehicle and the trailer such that the
following four ratings are not exceeded :
GVWR
GTW
GAWR
Tongue weight rating for the trailer
hitch utilized.
WARNING! (Continued)
5

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336STARTING AND OPERATING
TOWING TIPS
Before setting out on a trip, practice turning,
stopping, and backing up the trailer in an area
located away from heavy traffic.
Automatic Transmission
The DRIVE range can be selected when towing.
The transmission controls include a drive
strategy to avoid frequent shifting when towing.
However, if frequent shifting does occur while in
DRIVE, select TOW/HAUL mode or select a lower
gear range (using the Electronic Range Select
[ERS] shift control).
NOTE:
Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while
operating the vehicle under heavy loading
conditions will improve performance and
extend transmission life by reducing excessive
shifting and heat build-up. This action will also
provide better engine braking.
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear
range (using the Electronic Range Select [ERS]
shift control) on more severe grades.
Speed Control — If Equipped
Do not use on hilly terrain or with heavy
loads.
When using the Speed Control, if you experi -
ence speed drops greater than 10 mph
(16 km/h), disengage until you can get back
to cruising speed.
Use Speed Control in flat terrain and with
light loads to maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission
overheating, take the following actions: City Driving
In city traffic — while stopped, place the trans
-
mission in NEUTRAL, but do not increase
engine idle speed.
Highway Driving
Reduce speed.
Temporarily turn off air conditioning.
Air Suspension System
To aid in attaching/detaching the trailer from
the vehicle, the air suspension system can be
used. Refer to “Air Suspension System” in
“Starting And Operating” for further
information.
NOTE:
The vehicle must remain in the engine running
position while attaching a trailer for proper
leveling of the air suspension system.

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