2020 Ram 3500 change time

SERVICING AND MAINTENANCE391
MAINTENANCE PLAN — CUMMINS DIESEL ENGINE
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months:6
12
18
24
30
36
42
48
54
60
66
72
78
84
90
96
102
108
114
120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
Change engine oil every
15,000 miles (24,000 km) or
12 months or 500 Hours or sooner
if prompted by the oil change
indicator system, whichever comes
first.
1
X X X X X X X X X X
Additional Inspections
Check the Diesel Exhaust Fluid
(DEF) tank, refill if necessary. X X X X X X X X X X X X X X X X X X X X
Rotate the tires. X X X X X X X X X X X X X
X X X X X X X
In s

pect front end, and lubricate — If
equipped with serviceable fittings. X X X X X X X X X X X X X X X X X X X X
Inspect engine air filter, replace if
necessary.
2X X X X X X X X X X
Inspect the CV/Universal joints. X X X X X X X X X X X X X X X X X X X X
7

20_DJD2_OM_EN_USC_t.book Page 391

SERVICING AND MAINTENANCE393
Inspect the front and rear axle
surfaces. If gear oil leakage is
suspected, check the fluid level. If
using your vehicle for police, taxi,
fleet, off-road or frequent trailer
towing change the axle fluid.
3
Inspect the transfer case fluid (4x4),
change for any of the following:
police, taxi, fleet, or frequent trailer
towing. X
XXX X
Change the transfer case fluid
(4x4). X
X
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months:6
12
18
24
30
36
42
48
54
60
66
72
78
84
90
96
102
108
114
120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
7

20_DJD2_OM_EN_USC_t.book Page 393

394SERVICING AND MAINTENANCE

Change automatic transmission fluid
(AISIN (AS69RC) transmission only).
X
XXX
Change automatic transmission
fluid and sump filter (AISIN
(AS69RC) transmission only). X
X
Change automatic transmission
fluid and filter(s) if using your
vehicle for any of the following:
police, fleet, or frequent trailer
towing (68RFE transmission only). X
X
Change automatic transmission
fluid and filter(s). X
Replace Crankcase Ventilation Filter
(CCV). X
X
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months:6
12
18
24
30
36
42
48
54
60
66
72
78
84
90
96
102
108
114
120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000

20_DJD2_OM_EN_USC_t.book Page 394

SERVICING AND MAINTENANCE395
Inspection and service should also be performed anytime a malfunction is observed or suspected. Retain all receipts.
Flush and replace power steering
fluid. X
Flush and replace engine coolant.
*** X
1. Under no circumstances should oil change intervals exceed 15,000 miles (24,000 km) or 12 months or 500 Hours, whichever comes first.
2. Under no circumstances should the air cleaner filter element exceed 30,000 miles (48,000 km) or 24 months, whichever comes first.
3. Inspect the front and rear axle surfaces every 20,000 miles (32,000 km). If gear oil leakage is suspected, check the fluid level. If using your vehicle for police, taxi, fleet, off-road or
frequent trailer towing change the axle fluid every 20,000 miles (32,000 km).
Mileage or time passed
(whichever comes first):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months:6
12
18
24
30
36
42
48
54
60
66
72
78
84
90
96
102
108
114
120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
WARNING!
You can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment.
If you have any doubt about your ability to perform a service job, take your vehicle to a competent mechanic.
Failure to properly inspect and maintain your vehicle could result in a component malfunction and effect vehicle handling and performance. This
could cause an accident.
CAUTION!
***The manufacturer highly recommends that all cooling system service, maintenance, and repairs be performed by your local authorized dealer.
7

20_DJD2_OM_EN_USC_t.book Page 395

SERVICING AND MAINTENANCE401
DEALER SERVICE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:
Intentional tampering with emissions control
systems may void your warranty and could
result in civil penalties being assessed against
you.
ENGINE OIL
Change Engine Oil — Gas Engine
The oil change indicator system will remind you
that it is time to take your vehicle in for
scheduled maintenance. Refer to “Scheduled
Servicing” in this chapter for further
information.
NOTE:
Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Change Engine Oil — Diesel Engine
Refer to the “Scheduled Servicing” for the
proper maintenance intervals.
Engine Oil Selection — Gas Engine
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API Certified and meet the
requirements of FCA Material Standard
MS-12633. NOTE:
Hemi engine (6.4L) at times can tick right after
startup and then quiet down after approxi
-
mately 30 seconds. This is normal and will not
harm the engine. This characteristic can be
caused by short drive cycles. For example, if the
vehicle is started then shut off after driving a
short distance. Upon restarting, you may experi -
ence a ticking sound. Other causes could be if
the vehicle is unused for an extended period of
time, incorrect oil, extended oil changes or
extended idling. If the engine continues to tick
or if the Malfunction Indicator Light (MIL) comes
on, see the nearest authorized dealer.
Engine Oil Selection — Diesel Engine
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API CK-4 certified and meet the
requirements of FCA US LLC. Use Mopar or an
equivalent oil meeting FCA Material Standard
MS-10902. Products meeting Cummins CES
20081 may also be used. The identification of
these engine oils are typically located on the
back of the oil container.WARNING!
You can be badly injured working on or
around a motor vehicle. Only do service work
for which you have the knowledge and the
proper equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.7

20_DJD2_OM_EN_USC_t.book Page 401

SERVICING AND MAINTENANCE405
(Continued)
3. Tighten the fasteners (six) on the air cleaner filter assembly
Engine Air Cleaner Filter Inspection and
Replacement — Diesel Engine
Inspect engine air cleaner filter for dirt and or
debris, if you find evidence of either dirt or
debris you should change your air cleaner filter.
Engine Air Cleaner Filter Removal

1. Remove the screws from the air cleaner cover.

Air Cleaner Filter Cover
2. Lift the air cleaner cover to access the air
cleaner filter.
3. Remove the air cleaner filter element from the housing assembly.

Air Cleaner Filter

Engine Air Cleaner Filter Installation
NOTE:
Inspect and clean the housing if dirt or debris is
present before replacing the air filter element.

1. Install the air cleaner filter element into the housing assembly with the air cleaner filter
inspection surface facing downward.
2. Install the air cleaner cover onto the
housing assembly locating tabs.
3. Install screws to secure the air cleaner cover to the housing assembly.AIR CONDITIONER MAINTENANCE
For best possible performance, your air
conditioner should be checked and serviced by
an authorized dealer at the start of each warm
season. This service should include cleaning of
the condenser fins and a performance test.
Drive belt tension should also be checked at
this time.
1 — Air Cleaner Filter Cover
2 — Screws
1 — Air Cleaner Filter
2 — Air Cleaner Filter Inspection SurfaceWARNING!
Use only refrigerants and compressor lubri -
cants approved by the manufacturer for
your air conditioning system. Some unap -
proved refrigerants are flammable and can
explode, injuring you. Other unapproved
refrigerants or lubricants can cause the
system to fail, requiring costly repairs.
Refer to Warranty Information Book, for
further warranty information.7

20_DJD2_OM_EN_USC_t.book Page 405

414SERVICING AND MAINTENANCE
the Diesel Particulate Filter, the engine idle
speed will return to normal when the brake
pedal is applied. A small change in engine tone
or a slight change in engine performance while
accelerating may also be noticeable at speeds
below 20 mph (32 km/h). This operating mode
may last for up to an hour of idle time, or around
20 minutes of driving time.
Additionally, your vehicle has the ability to alert
you to additional maintenance required on your
truck or engine.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.DIESEL EXHAUST FLUID
Diesel Exhaust Fluid (DEF) sometimes known
simply by the name of its active component,
UREA—is a key component of selective catalytic
reduction (SCR) systems, which help diesel
vehicles meet stringent emission regulations.
DEF is a liquid reducing agent that reacts with
engine exhaust in the presence of a catalyst to
convert smog-forming nitrogen oxides (NOx)
into harmless nitrogen and water vapor.
Refer to “Fluids And Lubricants” in “Technical
Specification” for further information.
You can receive assistance in locating DEF in
the United States by calling 866-RAM-INFO
(866-726-4636). In Canada call
1–800–465–2001 (English) or
1–800–387–9983 (French)
You can receive assistance in locating DEF by
contacting an authorized dealer.
BODY LUBRICATION
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points
and rollers, liftgate, tailgate, decklid, sliding
doors and hood hinges, should be lubricated
periodically with a lithium based grease, such as Mopar Spray White Lube to ensure quiet,
easy operation and to protect against rust and
wear. Prior to the application of any lubricant,
the parts concerned should be wiped clean to
remove dust and grit; after lubricating, excess
oil and grease should be removed. Particular
attention should also be given to hood latching
components to ensure proper function. When
performing other underhood services, the hood
latch, release mechanism and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and
Spring. Apply a small amount of a high quality
lubricant, such as Mopar Lock Cylinder
Lubricant directly into the lock cylinder.
WINDSHIELD WIPER BLADES
Clean the rubber edges of the wiper blades and
the windshield periodically with a sponge or soft
cloth and a mild nonabrasive cleaner. This will
remove accumulations of salt or road film.
Operation of the wipers on dry glass for long
periods may cause deterioration of the wiper
blades. Always use washer fluid when using the
wipers to remove salt or dirt from a dry
windshield.
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.

20_DJD2_OM_EN_USC_t.book Page 414

416SERVICING AND MAINTENANCE
blade down toward the base of the wiper
arm and away from the J hook in the end of
the wiper arm).

Removing Wiper From Wiper Arm

6. Gently lower the wiper arm onto the glass.
Installing The Front Wipers

1. Lift the wiper arm off of the glass, until the wiper arm is in the full up position.

2. Position the wiper blade under the hook on the tip of the wiper arm with the wiper
locking tab open. 3. Insert the receiver bracket on the wiper
assembly into the hook on the tip of the arm
through the opening in the wiper blade
under the locking tab.
4. Slide the wiper blade up into the hook on the wiper arm until it is latched
(engagement will be accompanied by an
audible click). Fold down the latch release
tab and snap it into its locked position.
5. Gently lower the wiper blade onto the glass.
EXHAUST SYSTEM
The best protection against carbon monoxide
entry into the vehicle body is a properly
maintained engine exhaust system.
If you notice a change in the sound of the
exhaust system; or if the exhaust fumes can be
detected inside the vehicle; or when the
underside or rear of the vehicle is damaged;
have an authorized technician inspect the
complete exhaust system and adjacent body
areas for broken, damaged, deteriorated, or
mispositioned parts. Open seams or loose connections could permit exhaust fumes to
seep into the passenger compartment. In
addition, have the exhaust system inspected
each time the vehicle is raised for lubrication or
oil change. Replace as required.1 — Wiper
2 — Locking Tab
3 — Wiper Arm J Hook
WARNING!
Exhaust gases can injure or kill. They
contain carbon monoxide (CO), which is
colorless and odorless. Breathing it can
make you unconscious and can eventually
poison you. To avoid breathing CO, refer to
“Safety Tips” in “Safety” for further informa
-
tion.
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do
not park or operate your vehicle in areas
where your exhaust system can contact
anything that can burn.

20_DJD2_OM_EN_USC_t.book Page 416