2020 Ram 3500 four wheel drive

382IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
bumpers or associated brackets. State and
local laws regarding vehicles under tow must be
observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode. If the key fob is unavailable or the vehicle's
battery is discharged, refer to ”Manual Park
Release” in this section for instructions on
shifting the transmission out of PARK for
towing.TWO-WHEEL DRIVE MODELS
The manufacturer recommends towing your
vehicle with all four wheels
OFF the ground
using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be
towed (with rear wheels ON the ground) under
the following conditions:
The transmission must be in NEUTRAL.
Towing Condition
Wheels OFF The
Ground 2WD Models
4WD Models
Flat Tow NONE If transmission is operable:
• Transmission in
NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) max distance (6–speed
transmission)
• 30 miles (48 km) max distance (8–speed
transmission) See instructions in “Recreational Towing” under
“Starting And Operating”
Automatic Transmission in
PARK
Transfer Case in NEUTRAL (N)
Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flat bed
truck, do not attach to front or rear suspen-
sion components. Damage to your vehicle
may result from improper towing.

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IN CASE OF EMERGENCY383
NOTE:
Refer to “Manual Park Release” in this section
for instructions on shifting the transmission to
NEUTRAL when the engine is OFF.
The towing speed must not exceed 30 mph
(48 km/h).
The towing distance must not exceed
30 miles (48 km) for 8–speed transmission.
The towing distance must not exceed
15 miles (24 km) for 6–speed transmission.
If the transmission is not operable, or the
vehicle must be towed faster than 30 mph
(48 km/h) or farther than 30 miles (48 km) for
8–speed transmission, tow with the rear wheels
OFF the ground. Acceptable methods are to tow
the vehicle on a flatbed, or with the front wheels
raised and the rear wheels on a towing dolly, or
(when using a suitable steering wheel stabilizer
to hold the front wheels in the straight position)
with the rear wheels raised and the front wheels
on the ground.
FOUR-WHEEL DRIVE MODELS
The manufacturer recommends towing with all
wheels OFF the ground. Acceptable methods
are to tow the vehicle on a flatbed or with one
end of vehicle raised and the opposite end on a
towing dolly.
If flatbed equipment is not available, and the
transfer case is operable, the vehicle may be
towed (in the forward direction, with ALL wheels
on the ground), IF the transfer case is in
NEUTRAL (N) and the transmission is in PARK.
Refer to “Recreational Towing” in “Starting And
Operating” for further information and detailed
instructions.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
CAUTION!
Front or rear wheel lifts must not be used (if
the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear
wheel lift is used when towing.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
6

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SERVICING AND MAINTENANCE445
(Continued)
increase tread life, help to maintain mud, snow
and wet traction levels and contribute to a
smooth, quiet ride.
Refer to the “Maintenance Plan” for the proper
maintenance intervals. More frequent rotation
is permissible if desired. The reasons for any
rapid or unusual wear should be corrected prior
to rotation being performed.
The suggested rotation method is the “rearward
cross” shown in the following diagram. This
rotation pattern does not apply to some
directional tires that must not be reversed.
Tire Rotation (Rearward Cross)
Dual Rear Wheels — If Equipped
The tires used on dual wheel assemblies should
be matched for wear to prevent overloading one
tire in a set. To check if tires are even, lay a
straight edge across all four tires. The straight
edge should touch all the tires.
Tire Rotation

NOTE:
If your vehicle is equipped with a Tire Pressure
Information System (TPIS):
The Tire Pressure Information System (TPIS)
uses unique sensors in the inner rear wheels
to help identify them from the outer rear
wheels, because of this, the inner and outer
wheel locations can’t be switched.
After a tire rotation is completed, as shown
below, the system can auto learn the loca -
tions of each sensor ID. Auto learning/local -
ization occurs when the vehicle ignition
status is changed from Off to On and speeds
of greater than 5 mph (8km/h) are obtained
and remain over 5 mph (8km/h) for at about
a 15 minute period. You may need to drive
for 20 minutes to account slower speeds and
stops.
If the tires are rotated incorrectly, The auto
localization of the TPIS sensors will fail to
locate correctly resulting in incorrect loca -
tions for the pressure values displayed in the
instrument cluster.
CAUTION!
3500 Dual Rear Tires may only have one
approved direction of rotation. This is to
accommodate the asymmetrical design
(tread pattern) of the On/Off-Road tire and
the use of Outline White Letter (OWL) tires.
7

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554 Diesel Fuel System, Re-Priming
..................... 412Differential, Limited Slip................................ 270Disabled Vehicle Towing................................ 381Disposal Antifreeze (Engine Coolant)....................... 420Do Not Disturb............................................... 545Door Ajar........................................................ 133Door Ajar Light............................................... 133Door LocksAutomatic.................................................... 30Doors............................................................... 26Draining Fuel/Water Separator Filter............ 409Driver’s Seat Back Tilt..................................... 33DrivingOff-Pavement............................................ 261Off-Road.................................................... 261Through Flowing, Rising, Or Shallow Standing Water..................................... 343Dual Rear Wheels................................ 445, 452
E
Electric Brake Control System....................... 145Anti-Lock Brake System............................. 144Electronic Roll Mitigation................. 149, 153Electrical Power Outlets................................... 86Electronic Range Select (ERS)............. 238, 243Electronic Stability Control (ESC)...................146Electronic Throttle Control Warning Light...... 132Electronically Shifted Transfer Case.... 246, 250Emergency Braking........................................ 231
Emergency, In Case OfFreeing Vehicle When Stuck..................... 380Hazard Warning Flasher........................... 346Jump Starting........................................... 375Emission Control System Maintenance........ 143Engine......................................... 396, 397, 398Air Cleaner................................................ 403Block Heater.................................... 220, 229Break-In Recommendations..................... 230Compartment.................................. 397, 398Compartment Identification...................... 396Coolant (Antifreeze)......................... 461, 464Exhaust Gas Caution....................... 209, 456Fails To Start............................................ 216Flooded, Starting...................................... 216Fuel Requirements.......................... 454, 459Identifcation.................................... 397, 398Idling........................................................ 226Jump Starting........................................... 375Oil..................................401, 459, 461, 464Oil Filler Cap.................................... 396, 402Oil Filter.................................................... 403Oil Reset................................................... 115Oil Selection.................................... 401, 459Oil Synthetic............................................. 403Overheating.............................................. 379Runaway................................................... 319Starting..................................................... 214Engine Oil Viscosity....................................... 402
Enhanced Accident Response Feature...189, 384

Entry System, Illuminated................................54Ethanol.......................................................... 454Exhaust Brake............................................... 232Exhaust Gas Cautions.......................... 209, 456Exhaust System..........................209, 416, 425Exterior Lighting...............................................48Exterior Lights........................................ 48, 212
F
FiltersAir Cleaner
................................................ 403Air Conditioning................................. 69, 406Engine Fuel............................................... 409Engine Oil............................... 403, 461, 464Engine Oil Disposal................................... 403FlashersTurn Signals.............................. 51, 141, 212Flash-To-Pass...................................................50Flat Tire Stowage.......................................... 372Fluid Capacities................................... 459, 460Fluid Leaks.................................................... 212Fluid Level ChecksBrake........................................................ 421Fluid, Brake................................................... 463Fluids And Lubricants........................... 461, 464Fog Lights.............................................. 51, 355Fold Flat Load Floor.........................................84Fold-Flat Seats.................................................33Forward Collision Warning............................ 160Four Wheel Drive........................................... 246

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556 J
Jack Location
................................................. 365Jump Starting................................................ 375
K
Key Fob Panic Alarm
................................................. 15Programming Additional Key Fobs....... 16, 24Key Fob Battery Service (Remote
Keyless Entry).................................................. 15
Key Fob Programming (Remote Keyless Entry).. 16
Keyless Enter-N-Go........................28, 214, 218Lock The Vehicle’s Doors....... 476, 494, 514Passive Entry............................................... 28Passive Entry Programming............. 494, 514Keys................................................................. 14Replacement............................................... 24
L
Lane Change And Turn Signals........................ 51Lane Change Assist......................................... 52LaneSense.................................................... 306Latches.......................................................... 212Hood........................................................... 74Lead Free Gasoline........................................ 454Leaks, Fluid................................................... 212Life Of Tires................................................... 439Light Bulbs........................................... 212, 351
Lights............................................................ 212Air Bag.................................... 130, 182, 210Automatic High Beam.................................. 49Brake Assist Warning............................... 148Brake Warning.......................................... 131Bulb Replacement.................................... 351Cab Top Clearance................................... 357Cargo........................................................... 52Center Mounted Stop............................... 356Courtesy/Reading....................................... 53Cruise....................................................... 141Daytime Running......................................... 49
Electronic Stability Program(ESP) Indicator... 132
Exterior...............................................48, 212Fog........................................................... 355Four Wheel Drive Indicator....................... 255Hazard Warning Flasher........................... 346Headlights............................................ 48, 50High Beam................................................... 49Hill Descent Control Indicator................... 149Illuminated Entry......................................... 54Interior......................................................... 53Lights On Reminder..................................... 51Low Fuel................................................... 135Malfunction Indicator (Check Engine)....... 133Park.......................................................... 140Passing........................................................ 50Seat Belt Reminder.................................. 130Security Alarm.......................................... 132Service..................................................... 351
Side Marker.............................................. 357Traction Control........................................ 148Transfer Case........................................... 255Turn Signals............51, 141, 212, 353, 355Warning Instrument Cluster Descriptions................................ 132, 141Limited-Slip Differential....................... 270, 424Load Shed Battery Saver Mode..................... 129Load Shed Battery Saver On......................... 129Load Shed Electrical Load Reduction........... 129Load Shed Intelligent Battery Sensor............ 129Loading Vehicle............................................. 324Tires.......................................................... 433LocksAutomatic Door............................................30Child Protection...........................................30Power Door..................................................27Low Tire Pressure System............................. 163Lubrication, Body.......................................... 414Lug Nuts/Bolts.............................................. 452
M
Maintenance....................................................73Maintenance Free Battery............................ 400Maintenance Plan......................................... 391Maintenance Schedule............... 385, 389, 391Malfunction Indicator Light
(Check Engine)..................................... 133, 143

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