2020 Ram 3500 seats

40GETTING TO KNOW YOUR VEHICLE
FRONT HEAD RESTRAINT REMOVAL
To remove the head restraint, push the
adjustment button and the release button while
pulling upward on the whole assembly. To
reinstall the head restraint, put the head
restraint posts into the holes and adjust it to the
appropriate height.
REAR HEAD RESTRAINT ADJUSTMENT
The rear seats are equipped with adjustable
and removable head restraints. To raise the
head restraint, pull upward on the head
restraint. To lower the head restraint, push the adjustment button located on the base of the
head restraint and push downward on the head
restraint.

Release/Adjustment Buttons

NOTE:
The rear center head restraint (Crew Cab)
has only one adjustment position that is used
to aid in the routing of a tether. Refer to
“Occupant Restraint Systems” in “Safety” for
further information.
Do not reposition the head restraint 180
degrees to the incorrect position in an
attempt to gain additional clearance to the
back of the head.
REAR HEAD RESTRAINT REMOVAL
To remove the head restraint, push the
adjustment button and the release button while
pulling upward on the whole assembly. To
reinstall the head restraint, put the head
restraint posts into the holes and adjust it to the
appropriate height.
NOTE:
To remove outboard restraints, the rear seat
bottom must be folded up.
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.

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GETTING TO KNOW YOUR VEHICLE81
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
INTERNAL EQUIPMENT
STORAGE
Glove Compartment
The glove compartment is located on the
passenger side of the instrument panel and
features both an upper and lower storage area. NOTE:
Not all vehicles are equipped with a door over
the upper storage area.

Glove Compartment

If equipped with a covered upper glove
compartment, push the release button to open.
To open the lower glove compartment, pull the
release handle.
Door Storage
Front Door Storage — If Equipped
Storage areas and bottle holders (driver’s side
only) are located in the door trim panels.
Rear Door Storage — If Equipped
Storage compartments are located in both the
driver and passenger rear door trim panels.
Center Storage Compartment — If
Equipped
The center storage compartment is located
between the driver and passenger seats. The
storage compartment provides an armrest and
contains both an upper and lower storage area.

Center Storage Compartment

1 — Upper Glove Compartment Release Button (If
Equipped)
2 — Upper Glove Compartment
3 — Lower Glove Compartment
2

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GETTING TO KNOW YOUR VEHICLE83

Tandem Doors Open Position

Push the release button at the front of the
cupholder bin to slide tray rearward for access
of front lower storage bin, or forward to access
the rear lower storage bin with the center
console lid in the open position.

Push Release Button To Slide Tray

Front Bench Seat Storage — If Equipped
If your vehicle is equipped with a front bench
seat, storage can be found by folding down the
center seat back. A console storage area and
cupholders are available. With the seatback in
the upright position, lifting the seat bottom also
reveals a storage location.

Front Bench Seat Storage Location

If equipped, there is also a storage drawer
located in the lower center of the instrument
panel. It can be released by pushing the access
button above it. The drawer is actuator assisted
once the access button is pushed. Pull the
drawer outward to the fully open position.
Storage Drawer Access Button

Seatback Storage — If Equipped
Located in the back of both the driver and
passenger front seats are pockets that can be
used for storage.

Driver’s Side Seatback Storage

1 — Front Bin Open
2 — Rear Bin Open
2

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84GETTING TO KNOW YOUR VEHICLE
Second Row In-Floor Storage Bin — If
Equipped
In-floor storage bins are located in front of the
second row seats and can be used for extra
storage. The storage bins have removable liners
that can be easily removed for cleaning.

In-Floor Storage Bin And Latch

To open in-floor storage bin, remove the floor
mat (if equipped), and lift upward on the handle
of the latch and open the lid.
NOTE:
The front seat may have to be moved forward to
fully open the lid.
Opened Storage Bin

Storage Bin (Regular Cab)
The storage bin is located behind the front
seats and runs the length of the cab.

Storage Bin

Fold Flat Load Floor — If Equipped
Crew Cab models with a 60/40 rear seat may
be equipped with a folding load floor.
Unfolding The Load Floor/Crew Cab

1. Lift the 60/40 seat cushion(s) to the upward position.

Load Floor Legs In Stowed Position

WARNING!
Do not operate the vehicle with loose items
stored on the load floor. While driving or in an
accident you may experience abrupt stopping,
rapid acceleration, or sharp turns. Loose
objects stored on the load floor may move
around with force and strike occupants,
resulting in serious or fatal injury.

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GETTING TO KNOW YOUR VEHICLE85
2. Unfold both the legs using the straps.

Load Floor Legs In Opened Position

3. Lift the front panel until the load floor unfolds into position.

Load Floor In Open Position

4. Reverse the procedure to store the load floor. Positioning The Load Floor For Storage Access
Under The Seat

1. Lift the 60/40 seat cushion(s) to the
upward position.

2. Unsnap the securing snap located at either side of the load floor.
3. Lift the load floor up to access storage under the load floor.

Load Floor Securing Straps/Crew Cab
4. Reverse the procedure to put the load floor
back in the secured down position before
you operate the vehicle.
Below Rear Seat Storage (Crew Cab)
The Crew Cab models provide additional
storage under the rear seats. Lift the seats to
access the storage compartment.
To open the storage compartments, unsnap the
securing snap located at either side of the load
floor and lift upward on the fold flat lid.

Crew Cab Storage

NOTE:
For more information on storage and the fold
flat floor, refer to “Fold Flat Load Floor” in this
section.
WARNING!
Do not drive with the load floor in the up
position. When stopping fast or in an
accident, the load floor could move to the
down position causing serious injury.
2

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86GETTING TO KNOW YOUR VEHICLE
CUPHOLDERS
Front Seat Cupholders
For vehicles equipped with a center console,
two cupholders are located in front of the
console storage bin.

Front Cupholders

NOTE:
If the vehicle is equipped with a premium center
console with double (tandem) doors, push the
front bin door to access the cupholders.
Vehicles Equipped With 40/20/40 Seats
The cupholders are located on the backside of
the center portion of the front seat (20). Fold
down the center section of the front seat to gain
access to the cupholders.
Front Cupholders With Bench Seat

Rear Cupholders — If Equipped
Some vehicles are equipped with rear
cupholders located in the center armrest.

Rear Armrest Cupholder

Some vehicles may be equipped with a rear
cupholder that consists of two cup wells for rear
passenger convenience.
Rear Cup Wells

ELECTRICAL POWER OUTLETS
The auxiliary 12 Volt (13 Amp) power outlet can
provide power for in-cab accessories designed
for use with the standard “cigar lighter” plug.
The 12 Volt power outlets and 5 Volt (2.5 Amp)
USB Port (Charge Only) have a cap attached to
the outlet indicating “12V DC”, together with
either a key symbol, battery symbol, or USB
symbol.
A key symbol indicates that the key must be in
the ON/RUN or ACC position for the outlet to
provide power. The battery symbol indicates
that the outlet is connected to the battery, and
can provide power at all times.

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90GETTING TO KNOW YOUR VEHICLE
OVERHEAD SUNGLASS STORAGE
At the front of the overhead console, a
compartment is provided for the storage of one
pair of sunglasses.
From the closed position, push the door latch to
open the compartment.

Overhead Sunglass Door

The door will slowly rotate to the full open
position.
PICKUP BOX
The pickup box has many features designed for
utility and convenience.
Pick Up Box Features

NOTE:
If you are installing a Toolbox, Ladder Rack or
Headache Rack at the front of the Pickup Box,
you must use Mopar Box Reinforcement
Brackets that are available from an authorized
dealer.
You can carry wide building materials (sheets of
plywood, etc.) by building a raised load floor.
Place lumber across the box in the indentations
provided above the wheel housings and in the
bulkhead dividers to form the floor.
1 — Cleats
2 — Upper Load Floor Indents
3 — Bulk Head Dividers
4 — Anchors
WARNING!
The pickup box is intended for load carrying
purposes only, not for passengers, who
should sit in seats and use seat belts.

Care should always be exercised when oper -
ating a vehicle with unrestrained cargo.
Vehicle speeds may need to be reduced.
Severe turns or rough roads may cause
shifting or bouncing of the cargo that may
result in vehicle damage. If wide building
materials are to be frequently carried, the
installation of a support is recommended.
This will restrain the cargo and transfer the
load to the pickup box floor.

If you wish to carry more than 600 lbs
(272 kg) of material suspended above the
wheelhouse, supports must be installed to
transfer the weight of the load to the pickup
box floor or vehicle damage may result. The
use of proper supports will permit loading
up to the rated payload.
Unrestrained cargo may be thrown forward
in an accident causing serious or fatal
injury.

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GETTING TO KNOW YOUR INSTRUMENT PANEL129
demanding hot or high altitude conditions. If the
instrument cluster display displays the
message “Active Airbox Service Required See
Dealer”, vehicle performance may be reduced
until service is performed by an authorized RAM
dealer.
BATTERY SAVER ON/BATTERY SAVER
M
ODE MESSAGE — ELECTRICAL LOAD
R
EDUCTION ACTIONS — IF EQUIPPED
This vehicle is equipped with an Intelligent
Battery Sensor (IBS) to perform additional
monitoring of the electrical system and status
of the vehicle battery.
In cases when the IBS detects charging system
failure, or the vehicle battery conditions are
deteriorating, electrical load reduction actions
will take place to extend the driving time and
distance of the vehicle. This is done by reducing
power to or turning off non-essential electrical
loads.
Load reduction is only active when the engine is
running. It will display a message if there is a
risk of battery depletion to the point where the
vehicle may stall due to lack of electrical supply,
or will not restart after the current drive cycle. When load reduction is activated, the message
“Battery Saver On Some Systems May Have
Reduced Power” will appear in the instrument
cluster.
These messages indicate the vehicle battery
has a low state of charge and continues to lose
electrical charge at a rate that the charging
system cannot sustain.
NOTE:The charging system is independent from
load reduction. The charging system
performs a diagnostic on the charging
system continuously.
If the Battery Charge Warning Light is on it
may indicate a problem with the charging
system. Refer to “Warning Lights And
Messages” in “Getting To Know Your Instru
-
ment Panel” for further information.
The electrical loads that may be switched off (if
equipped), and vehicle functions which can be
affected by load reduction:
Heated Seats/Vented Seats/Heated Wheel
Rear Defroster And Heated Mirrors
HVAC System
115 Volts AC Power Inverter System
Audio and Telematics System
Loss of the battery charge may indicate one or
more of the following conditions:
The charging system cannot deliver enough
electrical power to the vehicle system
because the electrical loads are larger than
the capability of charging system. The
charging system is still functioning properly.
Turning on all possible vehicle electrical
loads (e.g. HVAC to max settings, exterior and
interior lights, overloaded power outlets
+12 Volts, 115 Volts AC, USB ports) during
certain driving conditions (city driving,
towing, frequent stopping).
Installing options like additional lights,
upfitter electrical accessories, audio
systems, alarms and similar devices.
Unusual driving cycles (short trips separated
by long parking periods).
The vehicle was parked for an extended
period of time (weeks, months).
3

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