2020 Ram 3500 keyless

24GETTING TO KNOW YOUR VEHICLE
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.

All of the key fobs provided with your new vehicle
have been programmed to the vehicle electronics.

KEY PROGRAMMING
Programming key fobs may be performed at an
authorized dealer.
REPLACEMENT KEYS
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle. NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with you
to an authorized dealer.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF position.

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GETTING TO KNOW YOUR VEHICLE25
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
VEHICLE SECURITY ALARM (IF EQUIPPED)
The vehicle security alarm monitors the vehicle
doors, tailgate, and ignition for unauthorized
operation. When the vehicle security alarm is
activated, interior switches for door locks are
disabled. The system will turn the horn off after
29 seconds, 5 seconds between cycles, up to 8
cycles if the trigger remains active and then the
vehicle security alarm will rearm itself.
TO ARM THE SYSTEM
Follow these steps to arm the vehicle security
alarm:

1. Remove the key from the ignition system. Refer to "Starting The Engine" in "Starting
And Operating" for further information.

Make sure the vehicle ignition system is
OFF.
2. Perform one of the following methods to lock the vehicle:
Push the lock button on the interior
power door lock switch with the driver
and/or passenger door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone. Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter
for further information.
Push the lock button on the key fob.
3. If any doors are open, close them. The vehicle security alarm will set when you use
the power door locks, or use the key fob to lock
the doors. After all the doors are locked and
closed, the vehicle security light, in the
instrument panel cluster, will flash rapidly for
about 16 seconds to indicate that the alarm is
being set. After the alarm is set, the vehicle
security light will flash at a slower rate to
indicate that the system is armed.
TO DISARM THE SYSTEM
The vehicle security alarm can be disarmed
using any of the following methods:

1. Push the unlock button on the key fob.

2. Grasp the Passive Entry Door Handle with a
valid key fob within 5 ft (1.5 m) of the
Passive Entry door handle. If equipped,
refer to "Keyless Enter-N-Go — Passive
Entry" in "Doors" in this chapter for further
information.
3. Cycle the ignition out of the OFF position.
2

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GETTING TO KNOW YOUR VEHICLE27
POWER DOOR LOCKS — IF EQUIPPED
The power door lock switches are on each front
door trim panel. Use these switches to lock or
unlock the doors.
NOTE:
The key fob may not be able to be detected by
the vehicle Keyless Enter-N-Go system if it is
located next to a mobile phone, laptop or other
electronic device; these devices may block the
key fob’s wireless signal and prevent the
Keyless Enter-N-Go system from starting the
vehicle.

Power Door Lock Switches

While the ignition is in the ACC or ON/RUN
position, if you push the power door lock switch,
and any front door is open, the power locks will
not operate. This prevents you from accidentally locking your key fob in the vehicle. Removing
the key fob or closing the door will allow the
locks to operate. A chime will sound if the key
fob is inside the vehicle and a door is open, as
a reminder to remove the key fob.
POWER SIDE STEPS — IF EQUIPPED
The Power Side Steps will extend a step for
easier entry and exit of the vehicle.
When configured for “Auto” mode, under
“Safety And Driving Assistance” within
Uconnect Settings, the Power Side Steps will
deploy when either the driver’s or passenger’s
side door is opened, or when the deploy setting
is activated through the touchscreen. When
configured for “Store” mode, the steps will stay
in their position but can also be deployed
manually through the “controls” menu within
the radio touchscreen.
If the vehicle speed exceeds 5 mph (8 km/h), or
if the retract setting is selected in the
touchscreen, the steps will retract.
Refer to “Uconnect Settings” in “Multimedia”
for additional information.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Leaving
children in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally
injured. Children should be warned not to
touch the parking brake, brake pedal or the
gear selector.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
WARNING! (Continued)
2

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28GETTING TO KNOW YOUR VEHICLE
KEYLESS ENTER-N-GO — PASSIVE
E
NTRY (IF EQUIPPED)
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry system and
a feature of Keyless Enter-N-Go. This feature
allows you to lock and unlock the vehicle’s
door(s) without having to push the key fob lock
or unlock buttons.
NOTE:
Passive Entry may be programmed on/off.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and if equipped will arm
the security alarm.
The vehicle security alarm can be armed/
disarmed by pushing the Passive Entry key
fob lock/unlock buttons (if equipped).
The key fob may not be able to be detected by
the vehicle Passive Entry system if it is
located next to a mobile phone, laptop or
other electronic device; these devices may
block the key fob's wireless signal and
prevent the Passive Entry door handle from
locking/unlocking the vehicle.
To Unlock From The Driver's Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the driver door handle, grab the front
driver door handle to unlock the driver's door
automatically. The interior door panel lock knob
will raise when the door is unlocked.

Grab The Door Handle To Unlock
NOTE:
If “Unlock All Doors 1st Press” is programmed,
all doors will unlock when you grab hold of the
front driver’s door handle. To select between
“Unlock Driver Door 1st Press” and “Unlock All
Doors 1st Press,” refer to “Uconnect Settings”
in “Multimedia” for further information.
To Unlock From The Passenger Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the passenger door handle, grab the
front passenger door handle to unlock all doors
automatically. The interior door panel lock knob
will raise when the door is unlocked.
NOTE:
All doors will unlock when the front passenger
door handle is grabbed regardless of the
driver’s door unlock preference setting (“Unlock
Driver Door 1st Press” or “Unlock All Doors 1st
Press”).
Preventing Inadvertent Locking Of Passive Entry
Key Fob In Vehicle:
To minimize the possibility of unintentionally
locking a Passive Entry key fob inside your
vehicle, the Passive Entry system is equipped

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42GETTING TO KNOW YOUR VEHICLE
DRIVER ADJUSTABLE PEDALS — IF
EQUIPPED
The adjustable pedals system is designed to
allow a greater range of driver comfort for
steering wheel tilt and seat position. This
feature allows the brake and accelerator pedals
to move toward or away from the driver to
provide improved position with the steering
wheel.
The adjustable pedal switch is located to the left
side of the steering column.

Adjustable Pedals Switch
The pedals can be adjusted with the ignition
OFF.
The pedals
cannot be adjusted when the
vehicle is in REVERSE or when the Speed
Control System is on. The following messages
will appear on vehicles equipped with an
instrument cluster display if the pedals are
attempted to be adjusted when the system is
locked out: “Adjustable Pedal Disabled — Cruise
Control Engaged” or “Adjustable Pedal Disabled
— Vehicle In Reverse”.
NOTE:
Always adjust the pedals to a position that
allows full pedal travel.
Further small adjustments may be necessary
to find the best possible seat/pedal position.
For vehicles equipped with Driver Memory
Settings, you can use your remote keyless
entry key fob or the memory switch on the
driver’s door trim panel to return the adjust -
able pedals to pre-programmed positions.
Refer to “Driver Memory Settings — If
Equipped” in this chapter for further informa -
tion.
MIRRORS
INSIDE DAY/NIGHT MIRROR — IF
E
QUIPPED
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
WARNING!
Do not adjust the pedals while the vehicle is
moving. You could lose control and have an
accident. Always adjust the pedals while the
vehicle is parked.
CAUTION!
Do not place any article under the adjustable
pedals or impede its ability to move, as it may
cause damage to the pedal controls. Pedal
travel may become limited if movement is
stopped by an obstruction in the adjustable
pedal's path.

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GETTING TO KNOW YOUR VEHICLE53
NOTE:
For vehicles shipped to or sold in the states of
California or Mississippi, the cargo, bed, and
mirror spotter lights will not work while the
vehicle is in motion. In every other state, the
cargo and mirror spotter lights will turn off when
the vehicle is in motion, but the bed light will
remain on. In all states, including California and
Mississippi, if a bed camera is deactivated, the
bed lights will turn back on.
BATTERY SAVER
To protect the life of your vehicle’s battery, load
shedding is provided for both the interior and
exterior lights.
If the ignition is OFF, the interior lights will
automatically turn off when:
Any door is left ajar for 10 minutes.
The Dome Defeat button is pushed.
The cargo, bed, and spotter lights are manu -
ally activated by either the headlight switch
or the truck bed switch. NOTE:
Battery saver mode is canceled if the ignition is
ON.
If the headlights remain on while the ignition is
placed in the OFF position, the exterior lights will
automatically turn off after eight minutes. If the
headlights are turned on and left on for eight
minutes while the ignition is OFF, the exterior
lights will automatically turn off.
INTERIOR LIGHTS
COURTESY LIGHTS
The courtesy, dome, cargo, and bed lights are
turned on when any door is opened. The
courtesy and dome lights are turned on when
the Dome On button is pushed on the overhead
console. Also, if your vehicle is equipped with
Remote Keyless Entry, and the unlock button is
pushed on the key fob, the courtesy, dome,
cargo, and bed lights will turn on.
Courtesy/Reading Lights
The overhead console lights can also be
operated individually as reading lights by
pushing the corresponding buttons.

Front Courtesy/Reading Lights

1 — Driver’s Reading Light On/Off Button
2 — Dome Defeat Button
3 — Dome On Button
4 — Passenger’s Reading Light On/Off Button
2

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70GETTING TO KNOW YOUR VEHICLE
WINDOWS
POWER WINDOWS
Power Window Controls

Power Window Switches

The power window controls located on the
driver's door trim panel have up-down switches
that give you fingertip control of all power
windows. There is a single opening and closing
switch on the front passenger door for
passenger window control and on the rear
doors for rear window control. The windows will
operate when the ignition switch is placed in the
ON/RUN or ACC position, and for up to
10 minutes after the ignition is placed in the
OFF position or until a front door is opened. NOTE:
The Key Off Power Delay feature will allow the
power windows to operate for up to 10 minutes
after the ignition is placed in the OFF position.
This feature is cancelled when either front door
is opened.
Auto-Down
Both the driver and front passenger window
switch have an Auto-Down feature. Push the
window switch past the first detent, release,
and the window will go down automatically. To
cancel the Auto-Down movement, operate the
switch in either the up or down direction and
release the switch.To stop the window from going all the way down
during the Auto-Down operation, pull up on the
switch briefly.
To open the window part way, push the switch to
the first detent and release it when you want the
window to stop.
Auto-Up Feature With Anti-Pinch Protection
— If Equipped
Pull the front driver’s or passenger’s side
window switch fully upward to the second
detent, release, and the window will go up
automatically.
To stop the window from going all the way up
during the Auto-Up operation, push down on the
switch briefly.
To close the window part way, lift the window
switch to the first detent and release when you
want the window to stop.
NOTE:
If the window runs into any obstacle during the
Auto-Closure, it will reverse direction and then
go back down. Remove the obstacle and use
the window switch again to close the window.
Any impact due to rough road conditions may
trigger the auto reverse function unexpectedly
WARNING!
Never leave children unattended in a vehicle.
Do not leave the key fob in or near the vehicle
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped
with Keyless Enter-N-Go in the ACC or ON/
RUN mode. Occupants, particularly
unattended children, can become entrapped
by the windows while operating the power
window switches. Such entrapment may
result in serious injury or death.

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72GETTING TO KNOW YOUR VEHICLE
buffeting occurs with the rear windows open,
open the front and rear windows together to
minimize the buffeting. If the buffeting occurs
with the sunroof open, adjust the sunroof
opening to minimize the buffeting or open any
window.
POWER SUNROOF — IF EQUIPPED
SINGLE PANE POWER SUNROOF — IF
E
QUIPPED
The power sunroof switches are located on the
overhead console between the courtesy/
reading lights.

Power Sunroof Switches

Opening Sunroof
Express
Push the switch rearward and release it within
one-half second. The sunroof and sunshade will
open automatically and stop when the full open
position is reached. This is called “Express
Open.” During Express Open operation, any
other actuation of the sunroof switch will stop
the sunroof.
Manual Mode
To open the sunroof, push and hold the switch
rearward. The sunroof will move rearward and
automatically stop at full open position. Any
release of the switch will stop the movement.
The sunroof and sunshade will remain in a
partially opened condition until the sunroof
switch is pushed again.
Closing Sunroof
Express
Push the switch forward and release it within
one-half second and the sunroof will close
automatically from any position. The sunroof
will close fully and stop automatically. This is
1 — Opening/Closing Sunroof
2 — Venting Sunroof
WARNING!
Never leave children unattended in a
vehicle, or with access to an unlocked
vehicle. Never leave the key fob in or near
the vehicle, or in a location accessible to
children. Do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. Occupants,
particularly unattended children, can
become entrapped by the power sunroof
while operating the power sunroof switch.
Such entrapment may result in serious
injury or death.
In a collision, there is a greater risk of being
thrown from a vehicle with an open sunroof.
You could also be seriously injured or killed.
Always fasten your seat belt properly and
make sure all passengers are also properly
secured.
Do not allow small children to operate the
sunroof. Never allow your fingers, other
body parts, or any object, to project through
the sunroof opening. Injury may result.

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