2020 Ram 3500 brakes

STARTING AND OPERATING233
(Continued)
NOTE:
For optimum braking power it is recommended
to use the exhaust brake while in TOW/HAUL
mode.
The exhaust brake feature can also be used to
reduce the engine warm up time. To use the
exhaust brake as a warm-up device, the vehicle
must be stopped or moving less than 5 mph
(8 km/h), the "Exhaust Brake Indicator" must be
on, and the coolant temperature must be below
180°F (82°C) and ambient temperature below
60°F (16°C). Automatic “Smart” Exhaust Brake
Automatic “Smart” Exhaust Brake technology
delivers smoother, less aggressive exhaust
braking characteristics during downhill
descents. Although it can apply full exhaust
braking force if needed, Automatic “Smart”
Exhaust Brake may not apply obvious braking if
the vehicle speed is not increasing. Automatic
“Smart” Exhaust Brake is intended to maintain
vehicle speed, while Full Exhaust Brake is
intended to reduce vehicle speed.
Automatic “Smart” Exhaust Brake can be
enabled by pushing the exhaust brake button
(on the center stack) again anytime after the
normal Full Exhaust Brake has been turned on.
The “Exhaust Brake Indicator” in the instrument
cluster display will change from Yellow to Green
when Automatic “Smart” Exhaust Brake is
enabled. Pushing the exhaust brake button
again will toggle the exhaust brake mode to off.
AUTOMATIC TRANSMISSION WARNING!
Do not use the exhaust brake feature when
driving in icy or slippery conditions as the
increased engine braking can cause the rear
wheels to slide and the vehicle to swing
around with the possible loss of vehicle
control, which may cause an accident
possibly resulting in personal injury or death.
CAUTION!
Use of aftermarket exhaust brakes is not
recommended and could lead to engine
damage
WARNING!
Never use the PARK position as a substi
-
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if
the vehicle is moving. Always bring the
vehicle to a complete stop before shifting to
PARK, and verify that the transmission gear
position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is
completely stopped, and the PARK position
is properly indicated, before exiting the
vehicle.
5

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STARTING AND OPERATING235
BRAKE/TRANSMISSION SHIFT
I
NTERLOCK SYSTEM
This vehicle is equipped with a Brake
Transmission Shift Interlock System (BTSI) that
holds the transmission gear selector in PARK
unless the brakes are applied. To shift the
transmission out of PARK, the engine must be
running and the brake pedal must be pressed.
The brake pedal must also be pressed to shift
from NEUTRAL into DRIVE or REVERSE when the
vehicle is stopped or moving at low speeds.
EIGHT-SPEED AUTOMATIC
T
RANSMISSION — IF EQUIPPED
The transmission is controlled using a rotary
electronic gear selector located on the
instrument panel. The transmission gear range
(PRND) is displayed both above the gear
selector and in the instrument cluster. To select
a gear range, simply rotate the gear selector.
You must press the brake pedal to shift the
transmission out of PARK (or NEUTRAL, when
the vehicle is stopped or moving at low speeds).
To shift past multiple gear ranges at once (such
as PARK to DRIVE), simply rotate the gear
selector to the appropriate detent. Select the
DRIVE range for normal driving. NOTE:
In the event of a mismatch between the gear
selector position and the actual transmission
gear (for example, driver selects PARK while
driving), the position indicator will blink continu
-
ously until the selector is returned to the proper
position, or the requested shift can be
completed.
The electronically-controlled transmission
adapts its shift schedule based on driver inputs,
along with environmental and road conditions.
The transmission electronics are
self-calibrating; therefore, the first few shifts on
a new vehicle may be somewhat abrupt. This is
a normal condition, and precision shifts will
develop within a few hundred miles
(kilometers).

Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle
is stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.

The transmission gear selector has only PARK,
REVERSE, NEUTRAL, and DRIVE positions.
Manual downshifts can be made using the
Electronic Range Select (ERS) shift control.
Pressing the GEAR -/GEAR + switches (on the
steering wheel) while in the DRIVE position will select the highest available transmission gear,
and will display that gear limit in the instrument
cluster as 1, 2, 3, etc. Refer to “Electronic
Range Select (ERS) Operation” in this section
for further information. Some models will
display both the selected gear limit, and the
actual current gear, while in ERS mode.

Electronic Transmission Gear Selector

Gear Ranges
Do not depress the accelerator pedal when
shifting from PARK or NEUTRAL into another
gear range.
NOTE:
After selecting any gear range, wait a moment
to allow the selected gear to engage before
accelerating. This is especially important when
the engine is cold.
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244STARTING AND OPERATING
available gears. Tapping the ERS (-) switch will
activate ERS mode, display the current gear in
the instrument cluster, and set that gear as the
top available gear. Once in ERS mode, tapping
the ERS (-) or (+) switch will change the top
available gear.

Electronic Range Select

To exit ERS mode, simply push and hold the ERS
(+) switch until the gear limit display disappears
from the instrument cluster. NOTE:
To select the proper gear position for maximum
deceleration (engine braking), simply push and
hold the ERS (-) switch. The transmission will
shift to the range from which the vehicle can
best be slowed down.
Overdrive Operation
The automatic transmission includes an
electronically controlled Overdrive (fifth and
sixth gears). The transmission will automatically
shift into Overdrive if the following conditions
are present:
The gear selector is in the DRIVE position.
The transmission fluid has reached an
adequate temperature.
The engine coolant has reached an adequate
temperature.
The vehicle speed is sufficiently high.
The driver is not heavily pressing the acceler
-
ator.
1 — GEAR + Switch
2 — GEAR – Switch
WARNING!
Do not downshift for additional engine
braking on a slippery surface. The drive
wheels could lose their grip and the vehicle
could skid, causing a collision or personal
injury.
Transmis -
sion Gear
Limit
Display 1 2 3 4 5 6 D
Actual
Gear(s)
Allowed
1 1-2 1-3 1-4 1-5 1-6 1-6
CAUTION!
When using ERS for engine braking while
descending steep grades, be careful not to
overspeed the engine. Apply the brakes as
needed to prevent engine overspeed.

20_DJD2_OM_EN_USC_t.book Page 244

264STARTING AND OPERATING
Crossing A Ravine, Gully, Ditch, Washout
Or Rut
When crossing a ravine, gully, ditch, washout or
a large rut, the angled approach is the key to
maintaining your vehicle's mobility. Approach
these obstacles at a 45-degree angle and let
each tire go through the obstacle
independently. You need to use caution when
crossing large obstacles with steep sides. Do
not attempt to cross any large obstacle with
steep sides at an angle great enough to put the
vehicle at risk of a rollover. If you get caught in
a rut, dig a small trench to the right or left at a
45-degree angle ahead of the front tires. Use
the removed dirt to fill the rut ahead of the
turnout you just created. You should now be
able to drive out following the trench you just
created at a 45-degree angle.
Crossing Logs
To cross a log, approach it at a slight angle
(approximately 10 to 15 degrees). This allows
one front tire to be on top of the log while the
other just starts to climb the log. While climbing
the log, modulate your brake and accelerator to
avoid spinning the log out from under your tires.
Then ease the vehicle off the log using your
brakes.
Getting High Centered
If you get hung up or high centered on an object,
get out of the vehicle and try to determine what
the vehicle is hung up on, where it is contacting
the underbody and what is the best direction to
recover the vehicle. Depending on what you are
in contact with, jack the vehicle up and place a
few rocks under the tires so the weight is off of
the high point when you let the vehicle down.
You can also try rocking the vehicle or winching
the vehicle off the object.
HILL CLIMBING
Hill climbing requires good judgment and a
good understanding of your abilities and your
vehicle's limitations. Hills can cause serious
problems. Some are just too steep to climb and
should not be attempted. You should always
feel confident with the vehicle and your abilities.
You should always climb hills straight up and
down. Never attempt to climb a hill on an angle.
Before Climbing A Steep Hill – As you
approach a hill consider its grade or steep -
ness. Determine if it is too steep. Look to see
what the traction is on the hill side trail. Is the
trail straight up and down? What is on top
and the other side? Are there ruts, rocks,
branches or other obstacles on the path?
Can you safely recover the vehicle if some -
thing goes wrong? If everything looks good
and you feel confident, then change trans-
mission into a lower gear, shift the transfer
WARNING!
There is an increased risk of rollover when
crossing an obstacle, at any angle, with steep
sides.
CAUTION!
Do not attempt to cross a log with a greater
diameter than the running ground clearance
or the vehicle will become high centered.
CAUTION!
Winching or rocking the vehicle off hard
objects increases the risk of underbody
damage.

20_DJD2_OM_EN_USC_t.book Page 264

STARTING AND OPERATING265
case into 4WD LOW and proceed with
caution. You should use first gear and 4WD
LOW for very steep hills.
Driving Uphill – Once you have determined
your ability to proceed and have shifted into
the appropriate gear, line your vehicle up for
the straightest possible run. Accelerate with
an easy constant throttle and apply more
power as you start up the hill. Do not race
forward into a steep grade, the abrupt
change of grade could cause you to lose
control. If the front end begins to bounce,
ease off the throttle slightly to bring all four
tires back on the ground. As you approach
the crest of the hill ease off the throttle and
slowly proceed over the top. If the wheels
start to slip as you approach the crest of a
hill, ease off the accelerator and maintain
headway by turning the steering wheel no
more than a quarter turn quickly back and
forth. This will provide a fresh "bite" into the
surface and will usually provide enough trac -
tion to complete the climb. If you do not make
it to the top, place the vehicle in REVERSE
and back straight down the grade using
engine resistance along with the vehicle
brakes.
Driving Downhill – Before driving down a
steep hill you need to determine if it is too
steep for a safe descent. What is the surface
traction? Is the grade too steep to maintain a
slow controlled descent? Are there obsta -
cles? Is it a straight descent? Is there plenty
of distance at the base of the hill to regain
control if the vehicle descends too fast? If
you feel confident in your ability to proceed
then make sure you are in 4WD LOW with the
transmission in FIRST gear (manually select
FIRST gear on automatic transmissions) and
proceed with caution. Allow engine braking to
control the descent and apply your brakes if
necessary, but do not allow the tires to lock.
Driving Across An Incline – If at all possible
avoid driving across an incline. If it is neces -
sary, know your vehicle's abilities. Driving
across an incline places more weight on the
downhill wheels, which increases the possi -
bilities of a downhill slide or rollover. Make
sure the surface has good traction with firm
and stable soils. If possible transverse the
incline at an angle heading slightly up or
down.
WARNING!
Never attempt to climb a hill at an angle or
turn around on a steep grade. Driving across
an incline increases the risk of a roll over,
which may result in severe injury or death.
WARNING!

Do not descend a steep grade in NEUTRAL. Use
vehicle brakes in conjunction with engine
braking. Descending a grade too fast could
cause you to lose control and be seriously
injured or killed.

WARNING!
Driving across an incline increases the risk of
a rollover, which may result in severe injury.
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266STARTING AND OPERATING
If You Stall Or Begin To Lose Headway – If you
stall or begin to lose headway while climbing
a steep hill, allow your vehicle to come to a
stop and immediately apply the brake.
Restart the engine and shift into REVERSE.
Back slowly down the hill allowing the
compression braking of the engine and trans -
mission to help regulate your speed. If the
brakes are required to control vehicle speed,
apply them lightly and avoid locking or skid-
ding the tires.DRIVING THROUGH WATER
Extreme care should be taken crossing any type
of water. Water crossings should be avoided if
possible and only be attempted when
necessary, in a safe responsible manner. You
should only drive through areas which are
designated and approved. You should tread
lightly and avoid damage to the environment.
You should know your vehicle's abilities and be
able to recover it if something goes wrong. You
should never stop or shut a vehicle off when
crossing deep water unless you ingested water
into the engine air intake. If the engine stalls do
not attempt to restart it. Determine if it has
ingested water first. The key to any crossing is
low and slow. You want to use FIRST gear in
4WD LOW and proceed very slowly with a
constant slow speed (3-5 mph [5–8 km/h]
maximum) and light throttle. Keep the vehicle
moving; do not try to accelerate through the
crossing. After crossing any water higher than
the bottom of the axle differentials, you should
inspect all of the vehicle fluids for signs of water
ingestion.
Before You Cross Any Type Of Water – As you
approach any type of water you need to
determine if you can cross it safely and
responsibly. If necessary, get out and walk
through the water or probe it with a stick. You
need to be sure of its depth, approach angle,
current and bottom condition. Be careful of
murky or muddy waters, check for hidden
obstacles. Make sure you will not be
intruding on any wildlife and you can recover
the vehicle if necessary. The key to a safe
crossing is the water depth, current and
bottom conditions. On soft bottoms the
vehicle will sink in, effectively increasing the
water level on the vehicle. Be sure to
consider this when determining the depth
and the ability to safely cross.
WARNING!
If the engine stalls or you lose headway or
cannot make it to the top of a steep hill or
grade, never attempt to turn around. To do so
may result in tipping and rolling the vehicle,
which may result in severe injury. Always back
carefully straight down a hill in REVERSE.
Never back down a hill in NEUTRAL using only
the vehicle brakes. Never drive diagonally
across a hill, always drive straight up or down.
CAUTION!
Water ingestion into the axles, transmission,
transfer case, engine or vehicle interior can
occur if you drive too fast or through too deep
of water. Water can cause permanent
damage to engine, driveline or other vehicle
components and your brakes will be less
effective once wet and/or muddy.

20_DJD2_OM_EN_USC_t.book Page 266

STARTING AND OPERATING269
30 feet (6 to 9 meters) between the vehicles
to allow for a safe recovery. If necessary join
two tow straps together using a 1.5 inch hard
wood dowel. This will keep the straps from
becoming knotted and is safer than using a
clevis pin if the strap breaks. Next have the
tow vehicle backup, leaving two to three feet
worth of slack in the strap. Then the tow
vehicle, using light throttle, should accelerate
tightening the strap providing the pulling
force needed to free the vehicle. The vehicle
being recovered should assist in the
recovery, at the time of the snap, by slowly
spinning the tires in the same direction as
the pulling vehicle. After the vehicle becomes
free, the driver of the previously stuck vehicle
should signal they are free and should hit
their brakes stopping both vehicles. The
driver of the pulling vehicle should let off the
throttle without using the brakes, once
signaled by the other driver. This sequence is
important to avoid having the recovered
vehicle hit the pulling vehicle.
Winching (Refer To “Winch Operation” For
Additional Information) – Winching is most
commonly used in the following situations:
there is no support vehicle available, a high
controlled force is required to recover the
vehicle, there is a high risk of environmental
or vehicle damage, or where nothing else
seems to work. A winch can deliver a high
pulling force with a great deal of control. It
allows you to walk the vehicle out of the situ -
ation in a slow controlled manner. This
control works well for avoiding further vehicle
damage. Once you decide it is time to use the
winch look for a good anchor point. It needs
to be strong enough to hold more than the vehicle's weight and provide a direction of
pull as straight as possible. Use block and
tackle if necessary to improve the angle of
pull or increase the winch's pulling force. If
the anchor point is a tree use a strap around
its base and hook the cable to the strap. If it
is another vehicle, then place that vehicle in
PARK and block the front tires. If you cannot
find an anchor point within reach try using
your spare tire by burying it. Once you have
determined an anchor point hook up the
cable, ensuring there are a least five wraps of
cable left on the drum, and place a floor mat
or something else over the strung out cable.
Placing something over the strung out cable
helps keep the cable on the ground if it
breaks. Next, place the vehicle in FIRST gear
and apply a very light throttle as you power
the winch in. Be careful not to allow slack in
the cable as you recover the vehicle. Do not
try to guide the cable into the drum. If it starts
to bunch up on one end, let it. You can
re-spool the cable afterwards. Never use a
winch cable as a tow strap and always stand
back while winching.
WARNING!
Never use tow straps with end hooks or link
two straps with a clevis pin. These heavy
metal objects could become projectiles if a
strap breaks, which could cause severe
injury. Never leave more than 2 to 3 feet
(0.60 to 1 meter) of slack in the strap. More
slack than this greatly increases the risk of
injury and vehicle damage. Always keep
everyone at least 30 feet (9 meters) away
from a strapping or winching situation.
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270STARTING AND OPERATING
AFTER DRIVING OFF-ROAD
Off-road operation puts more stress on your
vehicle than does most on-road driving. After
going off-road, it is always a good idea to check
for damage. That way you can get any problems
taken care of right away and have your vehicle
ready when you need it.
Completely inspect the underbody of your
vehicle. Check tires, body structure, steering,
suspension, and exhaust system for damage.
Inspect the radiator for mud and debris and
clean as required.
Check threaded fasteners for looseness,
particularly on the chassis, drivetrain compo -
nents, steering, and suspension. Retighten them, if required, and torque to the values
specified in the Service Manual.
Check for accumulations of plants or brush.
These things could be a fire hazard. They
might hide damage to fuel lines, brake hoses,
axle pinion seals, and propeller shafts.
After extended operation in mud, sand,
water, or similar dirty conditions, have the
radiator, fan, brake rotors, wheels, brake
linings, and axle yokes inspected and
cleaned as soon as possible.
If you experience unusual vibration after
driving in mud, slush or similar conditions,
check the wheels for impacted material.
Impacted material can cause a wheel imbal-
ance and freeing the wheels of it will correct
the situation.
LIMITED-SLIP DIFFERENTIAL
The limited-slip differential provides additional
traction on snow, ice, mud, sand and gravel,
particularly when there is a difference between
the traction characteristics of the surface under
the right and left rear wheels. During normal
driving and cornering, the limited-slip unit
performs similarly to a conventional differential.
On slippery surfaces, however, the differential
delivers more of the driving effort to the rear
wheel having the better traction.

The limited-slip differential is especially helpful
during slippery driving conditions. With both rear
wheels on a slippery surface, a slight application
of the accelerator will supply maximum traction.
When starting with only one rear wheel on an
excessively slippery surface, slight momentary
application of the parking brake may be
necessary to gain maximum traction.

WARNING!
Winch cables are under high tension when in
use and can become a projectile if they fail.
Never stand over or straddle the winch cable.
Never jerk or overload the winch cable. Never
stand in front of the vehicle while winching.
Failure to follow these instructions can result
in serious or fatal injury.
WARNING!
Abrasive material in any part of the brakes
may cause excessive wear or unpredictable
braking. You might not have full braking
power when you need it to prevent a collision.
If you have been operating your vehicle in
dirty conditions, get your brakes checked and
cleaned as necessary.
WARNING!
On vehicles equipped with a limited-slip
differential never run the engine with one rear
wheel off the ground since the vehicle may
drive through the rear wheel remaining on the
ground. You could lose control of the vehicle.

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