2020 Ram 3500 wheel

IN CASE OF EMERGENCY347

Assist And SOS Buttons

If equipped, the overhead console contains an
ASSIST and a SOS button. NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
The SOS and ASSIST buttons will only func
-
tion if you are connected to an operable LTE
(voice/data) or 4G (data) network. Other
Uconnect services will only be operable if
your SiriusXM Guardian™ service is active
and you are connected to an operable LTE
(voice/data) or 4G (data) network.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can
help. Roadside Assistance will know what
vehicle you’re driving and its location. Addi -
tional fees may apply for roadside assis -
tance.
SiriusXM Guardian™ Customer Care –
In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
SOS Call

1. Push the SOS Call button on the overhead console.

NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS
Call system initiates a call to a SOS operator. To
cancel the SOS Call connection, push the SOS
call button on the overhead console or press
the cancellation button on the Device Screen.
Termination of the SOS Call will turn off the
green LED light on the overhead console.
2. The LED light located between the ASSIST and SOS buttons on the overhead console
will turn green once a connection to a SOS
operator has been made.
1 — ASSIST Button
2 — SOS Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.
6

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348IN CASE OF EMERGENCY
(Continued)
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call
system may transmit the following
important vehicle information to a SOS
operator:
Indication that the occupant placed a
SOS Call.
The vehicle brand.
The last known GPS coordinates of the
vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system
to determine if additional help is needed. NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper
-
ator, the SOS operator may be able to open a
voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occurring
in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the
SOS operator until the SOS operator termi -
nates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous
road conditions or location), do not wait for
voice contact from an Emergency Services
Agent. All occupants should exit the vehicle
immediately and move to a safe location.
Never place anything on or near the
vehicle’s operable network and GPS
antennas. You could prevent operable
network and GPS signal reception, which
can prevent your vehicle from placing an
emergency call. An operable network and
GPS signal reception is required for the SOS
Call system to function properly.

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350IN CASE OF EMERGENCY
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed.
Equipment malfunction at the SOS operator
facility.
Operator error by the SOS operator.
LTE (voice/data) or 4G (data) network
congestion.
Weather.
Buildings, structures, geographic terrain, or
tunnels.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS
antennas. You could prevent LTE (voice/
data) or 4G (data) and GPS signal reception,
which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/
data) or 4G (data) network connection and a
GPS signal is required for the SOS Call
system to function properly.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

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352IN CASE OF EMERGENCY
Front Side Marker (Halogen Reflector Headlamp) W5W
Front Side Marker (LED Headlamps) LED (Serviced At An Authorized Dealer)
Front Fog Lamps (Halogen Reflector Headlamp) H11LL
Front Fog Lamps (LED Headlamps) LED (Serviced At An Authorized Dealer)
Side Indicators (Front And Side View Mirror) LED (Serviced At An Authorized Dealer)
Base Rear Tail/Turn and Stop Lamp 3157K
Premium Rear Tail/Turn and Stop Lamp LED (Serviced At An Authorized Dealer)
Premium Backup Lamp 7440/W21W
Center High Mounted Stop Lamp (CHMSL) 921
Cab Roof Marker Lamps 194NA
Rear Lamp Bar ID Marker Lamp 194
Side Marker Lamps (Dual Rear Wheels) 194
Backup Lamp 921
Rear License Plate Lamp 194
Exterior Bulbs
Bulb Name Bulb Number

20_DJD2_OM_EN_USC_t.book Page 352

IN CASE OF EMERGENCY353
REPLACING EXTERIOR BULBS
Base Quad: Low Beam Headlamp, High
Beam Headlamp, Front Park And Turn — If
Equipped
Low Beam

1. Open the hood.

2. Disconnect and isolate the negative battery
cable.
3. Reach into the front wheel house ahead of the front wheel, remove the fastener, and
lift the cover over the access hole in the
front of the wheel house splash shield.
Access to the rear of the lamp can be gained
through this access hole.

Splash Shield Access Cover
4. Reach through the access hole of the wheel
house splash shield and disengage the bulb
access cover by rotating counterclockwise.

Bulb Access Cover

5. Disconnect the internal lamp wiring harness connector from the low beam bulb. 6. Rotate the bulb counterclockwise a quarter
turn to unlock the bulb from the lamp.
7. Pull the bulb straight out from the housing.
8. Reverse the procedure for installation of new bulb and covers.
High Beam

1. Open the hood.

2. Disconnect and isolate the negative battery cable.

Bulb Access Cover

3. Look under the hood and behind the headlamp to find the high beam bulb
access cover.
CAUTION!
Do not contaminate the bulb glass by
touching it with your fingers or by allowing it
to contact other oily surfaces. Shortened
bulb life will result.
Always use the correct bulb size and type
for replacement. An incorrect bulb size or
type may overheat and cause damage to
the lamp, the bulb socket, or the lamp
wiring.
6

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354IN CASE OF EMERGENCY
4. Reach behind the headlamp and disengage
the access cover by rotating counter -
clockwise.
5. Disconnect the internal lamp wiring harness connector from the high beam bulb.
6. Rotate the bulb counterclockwise a quarter turn to unlock the bulb from the lamp.
7. Pull the bulb straight out from the housing.
8. Reverse the procedure for installation of new bulb and covers. Front Park And Turn

1. Open the hood.

2. Disconnect and isolate the negative battery
cable.
3. Look under the hood and behind the headlamp to find the park and turn socket.

Park And Turn Socket

4. Reach behind the headlamp and unlock the park and turn socket from the lamp by
rotating counterclockwise a quarter turn.
5. Pull the bulb straight out from the housing.
6. Separate the bulb from the socket without twisting. 7. Reverse the procedure for installation of
new bulb and covers.
Side Marker Lamp

1. Open the hood.

2. Disconnect and isolate the negative battery cable.
3. Reach into the front wheel house ahead of the front wheel, remove the fastener, and
lift the cover over the access hole in the
front of the wheel house splash shield.
Access to the rear of the lamp can be gained
through this access hole.

Splash Shield Access Cover

CAUTION!
Do not contaminate the bulb glass by
touching it with your fingers or by allowing it
to contact other oily surfaces. Shortened
bulb life will result.
Always use the correct bulb size and type
for replacement. An incorrect bulb size or
type may overheat and cause damage to
the lamp, the bulb socket, or the lamp
wiring.

20_DJD2_OM_EN_USC_t.book Page 354

IN CASE OF EMERGENCY355
4. Reach through the access hole of the wheel
house splash shield and disengage the side
marker socket by rotating counterclockwise
a quarter turn.

Side Marker Socket

5. Pull the socket and bulb straight out from the housing.
6. Separate the bulb from the socket without twisting.
7. Reverse the procedure for installation of new bulb and covers.
Fog Lamps — If Equipped
Please see an authorized dealer for service on
LED and Halogen front fog lamps. Halogen

1. Reach under and behind the front bumper
to access the back of the front fog lamp
housing.

2. Disconnect the fog lamp wiring harness connector from the fog lamp bulb.
3. Rotate the bulb counterclockwise a quarter turn to unlock the bulb from the housing.

Fog Lamp Bulb

4. Pull the bulb straight out from the housing.
Rear Tail/Stop, Turn Signal And Backup
Lamps

1. Remove the two screws and push pins that pass through the bed sheet metal.

Tail Lamp Locations

CAUTION!
Do not contaminate the bulb glass by
touching it with your fingers or by allowing it
to contact other oily surfaces. Shortened bulb
life will result.
1 — Tail Lamp
2 — Screws
3 — Fasteners
6

20_DJD2_OM_EN_USC_t.book Page 355

IN CASE OF EMERGENCY357
Cab Top Clearance Lamps — If Equipped

1. Remove the screws from the top of the
lamp.

Removing Rear Screw From Clearance Lamp

2. Rotate the bulb socket a quarter turn and pull it from the lamp assembly.

Removing Bulb Socket From Clearance Lamp
3. Pull the bulb straight from it's socket and
replace.
Rear Lamp Bar ID Marker (Dual Rear
Wheels) — If Equipped

1. Loosen the two screws and the housing to gain access to the bulb sockets.

Screw Locations

2. Turn the socket a quarter turn counter -
clockwise to access the bulb.
3. Pull the bulb straight out from the socket.
4. Reverse the procedure for installation of the bulbs and housing.
Side Marker Lamps (Dual Rear Wheels) —
If Equipped

Side Marker Lamp Locations

1. Push rearward on the side marker lamp assembly.

2. Pull the entire assembly from the fender.
3. Turn the socket a quarter turn counter -
clockwise and remove from assembly to
access the bulb.
4. Pull the bulb straight out from socket.
5. Reverse the procedure for installation of the bulbs and housing.
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20_DJD2_OM_EN_USC_t.book Page 357