2020 Ram 3500 ESP

MULTIMEDIA545
TIP:
To start a POI search, push the VR button on
the steering wheel. After the beep, say: “ Find
nearest coffee shop.”
SIRI® EYES FREE — IF EQUIPPED
Siri lets you use your voice to send text
messages, select media, place phone calls and
much more. Siri uses your natural language to
understand what you mean and responds back
to confirm your requests. The system is
designed to keep your eyes on the road and
your hands on the wheel by letting Siri help you
perform useful tasks.
To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep
you can ask Siri to play podcasts and music, get
directions, read text messages and many other
useful requests.
USING DO NOT DISTURB
With Do Not Disturb, you can disable
notifications from incoming calls and texts,
allowing you to keep your eyes on the road and
hands on the wheel. For your convenience,
there is a counter display to keep track of your
missed calls and text messages while you were
using Do Not Disturb.
Do Not Disturb can automatically reply with a
text message, a call, or both, when declining an
incoming call and send it to voicemail.
Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly”.
Create a custom auto reply message up to
160 characters.
While in Do Not Disturb, Conference Call can be
selected so you can still place a second call
without being interrupted by incoming calls. NOTE:
Only the beginning of your custom message
will be seen on the touchscreen.
Reply with text message is not compatible
with iPhones®.
Auto reply with text message is only available
on phones that support Bluetooth® MAP.
ANDROID AUTO™ — IF EQUIPPED
NOTE:
Feature availability depends on your carrier and
mobile phone manufacturer. Some Android
Auto™ features may or may not be available in
every region and/or language.
Android Auto™ allows you to use your voice to
interact with Android’s™ best-in-class speech
technology through your vehicle’s voice
recognition system, and use your smartphone’s
data plan to project your Android™-powered
smartphone and a number of its apps onto your
Uconnect touchscreen. Connect your Android™
5.0 or higher to one of the media USB ports,
using the factory-provided USB cable, and press
the new Android Auto™ icon that replaces your
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MULTIMEDIA547

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement. La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
ADDITIONAL INFORMATION
© 2020 FCA US LLC. All rights reserved. Mopar
and Uconnect are registered trademarks and
Mopar Owner Connect is a trademark of FCA US
LLC. Android™ is a trademark of Google Inc. SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc.
Uconnect System Support:
US residents visit www.DriveUconnect.com or
call: 1-877-855-8400 (24 hours a day 7 days
a week)
Canadian residents visit www.DriveUcon
-
nect.ca or call: 1-800-465-2001 (English) or
1-800-387-9983 (French)
SiriusXM Guardian™ services support:
US residents visitwww.driveuconnect.com/
sirius-xm-guardian or call: 1-844-796-4827
Canadian residents visitwww.siriusxm.ca/
guardian-v1/ or call: 1-877-324-9091
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CUSTOMER ASSISTANCE549
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800)
387-9983 French
IN MEXICO CONTACT
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing
difficulties, the manufacturer has installed
special TDD (Telecommunication Devices for
the Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who has
access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate
with the manufacturer by dialing
1-800-380-CHRY.
Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for
a vehicle to help protect you from the high cost
of unexpected repairs after the manufacturer's
New Vehicle Limited Warranty expires. The
Mopar Vehicle Protection plans are the ONLY
vehicle extended protection plans authorized,
endorsed and backed by FCA US LLC to provide additional protection beyond your vehicle’s
warranty. If you purchased a Mopar Vehicle
Protection Plan, you will receive Plan Provisions
and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date.
If you have any questions about the service
contract, call the manufacturer's Service
Contract National Customer Hotline at
1-800-521-9922 (Canadian residents, call
(800) 465-2001 English / (800) 387-9983
French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the
FCA US LLC New Vehicle Limited Warranty
expires, please refer to the contract documents,
and contact the person listed in those
documents.
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience. You will be pleased
with their sincere efforts to resolve any warranty
issues or related concerns.
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552
INDEX
A
Adaptive Cruise Control (ACC)
(Cruise Control)
.............................................. 282Adding Engine Coolant (Antifreeze)............... 418Adding Fuel.......................................... 319, 320Additives, Fuel............................................... 454AdjustDown........................................................... 35Forward....................................................... 35Rearward..................................................... 35Up................................................................ 35Adjustable Pedals............................................ 42Air BagAir Bag Operation...................................... 185Air Bag Warning Light................................ 182Enhanced Accident Response......... 189, 384Event Data Recorder (EDR)....................... 384If Deployment Occurs................................ 188Knee Impact Bolsters................................ 185Maintaining Your Air Bag System.............. 190Maintenance............................................. 190Redundant Air Bag Warning Light.............183Transporting Pets...................................... 209Air Bag Light............................... 130, 182, 210Air Cleaner, Engine (Engine Air
Cleaner Filter)...................................... 403, 425
Air Conditioner Maintenance........................ 405Air Conditioner Refrigerant.................. 405, 406Air Conditioner System................................. 405Air Conditioning......................................... 57, 67Air Conditioning Filter..............................69, 406Air Conditioning System................................... 67Air Conditioning, Operating Tips....................... 68Air Filter........................................................ 403Air PressureTires......................................................... 436AlarmPanic........................................................... 15Security Alarm....................................25, 132Alterations/ModificationsVehicle......................................................... 12Android Auto................................................. 545Antifreeze (Engine Coolant)................. 418, 459Capacites................................................. 460Disposal................................................... 420Anti-Lock Brake System (ABS)...................... 144Anti-Lock Warning Light................................ 137Apple CarPlay................................................ 546Assist, Hill Start............................................. 151Audio Systems (Radio).................................. 467Auto Down Power Windows............................. 70Automatic Door Locks...................................... 30
Automatic Headlights.......................................50Automatic Tailgate Release.............................74Automatic Temperature Control (ATC)..............67Automatic Transmission....................... 235, 424Adding Fluid.............................................. 424Fluid And Filter Change............................. 424Fluid Change............................................. 424Fluid Level Check............................. 422, 423Fluid Type............................... 422, 463, 466Shifting..................................................... 239Special Additives...................................... 422Automatic Transmission Limp Home Mode... 238AUX Camera......................................... 311, 318Auxiliary Driving Systems.............................. 153Axle Fluid.....................................424, 463, 466Axle Lubrication............................................ 424
B
Back-Up......................................................... 309Back-Up Camera........................................... 309Bar, Stabilizer/Sway System......................... 260Battery................................................. 132, 400Blanket..................................................... 225Charging System Light.............................. 132Keyless Key Fob Replacement....................15Battery Saver Feature......................................53

20_DJD2_OM_EN_USC_t.book Page 552

554 Diesel Fuel System, Re-Priming
..................... 412Differential, Limited Slip................................ 270Disabled Vehicle Towing................................ 381Disposal Antifreeze (Engine Coolant)....................... 420Do Not Disturb............................................... 545Door Ajar........................................................ 133Door Ajar Light............................................... 133Door LocksAutomatic.................................................... 30Doors............................................................... 26Draining Fuel/Water Separator Filter............ 409Driver’s Seat Back Tilt..................................... 33DrivingOff-Pavement............................................ 261Off-Road.................................................... 261Through Flowing, Rising, Or Shallow Standing Water..................................... 343Dual Rear Wheels................................ 445, 452
E
Electric Brake Control System....................... 145Anti-Lock Brake System............................. 144Electronic Roll Mitigation................. 149, 153Electrical Power Outlets................................... 86Electronic Range Select (ERS)............. 238, 243Electronic Stability Control (ESC)...................146Electronic Throttle Control Warning Light...... 132Electronically Shifted Transfer Case.... 246, 250Emergency Braking........................................ 231
Emergency, In Case OfFreeing Vehicle When Stuck..................... 380Hazard Warning Flasher........................... 346Jump Starting........................................... 375Emission Control System Maintenance........ 143Engine......................................... 396, 397, 398Air Cleaner................................................ 403Block Heater.................................... 220, 229Break-In Recommendations..................... 230Compartment.................................. 397, 398Compartment Identification...................... 396Coolant (Antifreeze)......................... 461, 464Exhaust Gas Caution....................... 209, 456Fails To Start............................................ 216Flooded, Starting...................................... 216Fuel Requirements.......................... 454, 459Identifcation.................................... 397, 398Idling........................................................ 226Jump Starting........................................... 375Oil..................................401, 459, 461, 464Oil Filler Cap.................................... 396, 402Oil Filter.................................................... 403Oil Reset................................................... 115Oil Selection.................................... 401, 459Oil Synthetic............................................. 403Overheating.............................................. 379Runaway................................................... 319Starting..................................................... 214Engine Oil Viscosity....................................... 402
Enhanced Accident Response Feature...189, 384

Entry System, Illuminated................................54Ethanol.......................................................... 454Exhaust Brake............................................... 232Exhaust Gas Cautions.......................... 209, 456Exhaust System..........................209, 416, 425Exterior Lighting...............................................48Exterior Lights........................................ 48, 212
F
FiltersAir Cleaner
................................................ 403Air Conditioning................................. 69, 406Engine Fuel............................................... 409Engine Oil............................... 403, 461, 464Engine Oil Disposal................................... 403FlashersTurn Signals.............................. 51, 141, 212Flash-To-Pass...................................................50Flat Tire Stowage.......................................... 372Fluid Capacities................................... 459, 460Fluid Leaks.................................................... 212Fluid Level ChecksBrake........................................................ 421Fluid, Brake................................................... 463Fluids And Lubricants........................... 461, 464Fog Lights.............................................. 51, 355Fold Flat Load Floor.........................................84Fold-Flat Seats.................................................33Forward Collision Warning............................ 160Four Wheel Drive........................................... 246

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556 J
Jack Location
................................................. 365Jump Starting................................................ 375
K
Key Fob Panic Alarm
................................................. 15Programming Additional Key Fobs....... 16, 24Key Fob Battery Service (Remote
Keyless Entry).................................................. 15
Key Fob Programming (Remote Keyless Entry).. 16
Keyless Enter-N-Go........................28, 214, 218Lock The Vehicle’s Doors....... 476, 494, 514Passive Entry............................................... 28Passive Entry Programming............. 494, 514Keys................................................................. 14Replacement............................................... 24
L
Lane Change And Turn Signals........................ 51Lane Change Assist......................................... 52LaneSense.................................................... 306Latches.......................................................... 212Hood........................................................... 74Lead Free Gasoline........................................ 454Leaks, Fluid................................................... 212Life Of Tires................................................... 439Light Bulbs........................................... 212, 351
Lights............................................................ 212Air Bag.................................... 130, 182, 210Automatic High Beam.................................. 49Brake Assist Warning............................... 148Brake Warning.......................................... 131Bulb Replacement.................................... 351Cab Top Clearance................................... 357Cargo........................................................... 52Center Mounted Stop............................... 356Courtesy/Reading....................................... 53Cruise....................................................... 141Daytime Running......................................... 49
Electronic Stability Program(ESP) Indicator... 132
Exterior...............................................48, 212Fog........................................................... 355Four Wheel Drive Indicator....................... 255Hazard Warning Flasher........................... 346Headlights............................................ 48, 50High Beam................................................... 49Hill Descent Control Indicator................... 149Illuminated Entry......................................... 54Interior......................................................... 53Lights On Reminder..................................... 51Low Fuel................................................... 135Malfunction Indicator (Check Engine)....... 133Park.......................................................... 140Passing........................................................ 50Seat Belt Reminder.................................. 130Security Alarm.......................................... 132Service..................................................... 351
Side Marker.............................................. 357Traction Control........................................ 148Transfer Case........................................... 255Turn Signals............51, 141, 212, 353, 355Warning Instrument Cluster Descriptions................................ 132, 141Limited-Slip Differential....................... 270, 424Load Shed Battery Saver Mode..................... 129Load Shed Battery Saver On......................... 129Load Shed Electrical Load Reduction........... 129Load Shed Intelligent Battery Sensor............ 129Loading Vehicle............................................. 324Tires.......................................................... 433LocksAutomatic Door............................................30Child Protection...........................................30Power Door..................................................27Low Tire Pressure System............................. 163Lubrication, Body.......................................... 414Lug Nuts/Bolts.............................................. 452
M
Maintenance....................................................73Maintenance Free Battery............................ 400Maintenance Plan......................................... 391Maintenance Schedule............... 385, 389, 391Malfunction Indicator Light
(Check Engine)..................................... 133, 143

20_DJD2_OM_EN_USC_t.book Page 556

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
mot
or vehicle can expose you to chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of California to cause cancer and birth defects
or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the
road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you
find yourself unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit
www.mopar.com/en-us/care/owners-manual.html (U.S.), www.owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with
a designated non-drinking driver, call a cab, a friend or use public transportation.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may
also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and
equipment that are no longer available or were not ordered on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting
www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower
and your judgment is impaired when you have been drinking. Never drink and then drive.