2020 Ram 3500 buttons

14GETTING TO KNOW YOUR VEHICLE
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KEYS
KEY FOB
Your vehicle uses a keyless ignition system. The
ignition system consists of a key fob and a
START/STOP push button ignition system. The
Remote Keyless Entry (RKE) system consists of
a key fob and Keyless Enter-N-Go feature.
NOTE:
The key fob may not be found if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal.
The key fob allows you to lock or unlock all
doors, tailgate, and the RamBox (if equipped),
as well as release the tailgate, and activate the
Panic Alarm from distances up to approximately
66 ft (20 m). The key fob does not need to be
pointed at the vehicle to activate the system.
NOTE:
In the ON/RUN position, all key fob buttons
will work until the vehicle reaches 2 mph
(4 km/h).
The key fob should not be placed next to the
wireless charging pad (if equipped).

Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
In a situation where the battery is low or fully
depleted, a back up method can be used to
operate the ignition switch. Put the nose side of
the key fob (side opposite of the emergency key)
against the START/STOP ignition button and
push to operate the ignition switch.
To Unlock The Doors And Tailgate

Push and release the unlock button on the key fob
once to unlock the driver’s door. Push the unlock
button twice within five seconds to unlock all
doors, the tailgate and the RamBox (if equipped).

1 — Unlock
2 — LED Indicator
3 — Lock
4 — Tailgate Release (If Equipped)
5 — Remote Start
6 — PANIC
7 — Emergency Key
8 — Remote Lowering (If Equipped)

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28GETTING TO KNOW YOUR VEHICLE
KEYLESS ENTER-N-GO — PASSIVE
E
NTRY (IF EQUIPPED)
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry system and
a feature of Keyless Enter-N-Go. This feature
allows you to lock and unlock the vehicle’s
door(s) without having to push the key fob lock
or unlock buttons.
NOTE:
Passive Entry may be programmed on/off.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and if equipped will arm
the security alarm.
The vehicle security alarm can be armed/
disarmed by pushing the Passive Entry key
fob lock/unlock buttons (if equipped).
The key fob may not be able to be detected by
the vehicle Passive Entry system if it is
located next to a mobile phone, laptop or
other electronic device; these devices may
block the key fob's wireless signal and
prevent the Passive Entry door handle from
locking/unlocking the vehicle.
To Unlock From The Driver's Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the driver door handle, grab the front
driver door handle to unlock the driver's door
automatically. The interior door panel lock knob
will raise when the door is unlocked.

Grab The Door Handle To Unlock
NOTE:
If “Unlock All Doors 1st Press” is programmed,
all doors will unlock when you grab hold of the
front driver’s door handle. To select between
“Unlock Driver Door 1st Press” and “Unlock All
Doors 1st Press,” refer to “Uconnect Settings”
in “Multimedia” for further information.
To Unlock From The Passenger Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the passenger door handle, grab the
front passenger door handle to unlock all doors
automatically. The interior door panel lock knob
will raise when the door is unlocked.
NOTE:
All doors will unlock when the front passenger
door handle is grabbed regardless of the
driver’s door unlock preference setting (“Unlock
Driver Door 1st Press” or “Unlock All Doors 1st
Press”).
Preventing Inadvertent Locking Of Passive Entry
Key Fob In Vehicle:
To minimize the possibility of unintentionally
locking a Passive Entry key fob inside your
vehicle, the Passive Entry system is equipped

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GETTING TO KNOW YOUR VEHICLE31
door is engaged, that door can only be opened
by using the outside door handle even if the
inside door lock is in the unlocked position.

Child Lock Control

NOTE:
After setting the Child-Protection Door Lock
system, always test the door from the inside
to make certain it is in the desired position.
For emergency exit with the system engaged,
move the door lock switch to the unlock posi -
tion, roll down the window, and open the door
with the outside door handle.
DRIVER MEMORY SETTINGS — IF EQUIPPED
Your key fob can be programmed to recall the
same positions when the unlock button is
pushed. This feature allows the driver to store
up to two different memory profiles for easy
recall through a memory switch. Each memory
profile contains desired position settings for the
following features:
Driver seat position
Easy Entry/Exit seat (if equipped)
Side mirrors
Adjustable pedals (if equipped)
A set of desired radio station presets
NOTE:
If equipped with power convex mirrors, these
mirror positions will not set as part of a
memory profile. Refer to “Mirrors” in this
chapter for further information.
Your vehicle is equipped with two key fobs,
one key fob can be linked to memory position
1 and the other key fob can be linked to
memory position 2.
The memory settings switch is located on the
driver’s door trim panel. The switch consists of
three buttons:
The set (S) button, which is used to activate
the memory save function.
The (1) and (2) buttons which are used to
recall either of two pre-programmed memory
profiles.

Driver Memory Settings Buttons

WARNING!
Avoid trapping anyone in the vehicle in a
collision. Remember that the rear doors
cannot be opened from the inside door
handle when the Child Protection Door Locks
are engaged.
2

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32GETTING TO KNOW YOUR VEHICLE
PROGRAMMING THE MEMORY FEATURE
To create a new memory profile, perform the
following:

1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., driver’s seat, outside
mirrors, adjustable pedals (if equipped),
and radio station presets).
3. Push and release the set (S) button on the memory switch.
4. Within five seconds, push and release either of the memory buttons (1) or (2). The
instrument cluster display will show which
memory position has been set.
NOTE:
Memory profiles can be set without the vehicle
in PARK.
LINKING AND UNLINKING THE REMOTE
K
EYLESS ENTRY KEY FOB TO MEMORY
Your key fob can be programmed to recall one
of two pre-programmed memory profiles by
pushing the unlock button on the key fob.
NOTE:
Before programming your key fob you must
select the “Personal Settings Linked to Key
Fob” feature through the Uconnect Settings.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
To program your key fob, perform the following:

1. Place the vehicle’s ignition in the OFF
position.

2. Select a desired memory profile 1 or 2.
NOTE:
If a memory profile has not already been set,
refer to "Programming The Memory Feature" in
this section for instructions on how to set a
memory profile. 3. Once the profile has been recalled, push
and release the set (S) button on the
memory switch.
4. Push and release button (1) or (2) accordingly. “Memory Profile Set” (1 or 2)
will display in the instrument cluster.
5. Push and release the lock button on the key fob within 10 seconds.
NOTE:
Your key fob can be unlinked to your memory
settings by pushing the set (S) button, and
within 10 seconds, followed by pushing the
unlock button on the key fob.
MEMORY POSITION RECALL
NOTE:
The vehicle speed must be lower than 5 mph
(8 km/h) to recall memory positions. If a recall
is attempted when the vehicle speed is greater
than 5 mph (8 km/h), a message will be
displayed in the instrument cluster display.

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GETTING TO KNOW YOUR VEHICLE33
Driver One Memory Position Recall
To recall the memory settings for driver one
using the memory buttons on the door panel,
push memory button (1).
To recall the memory settings for driver one
using the key fob, push the unlock button on
the key fob linked to memory position 1.
Driver Two Memory Position Recall
To recall the memory setting for driver two
using the memory buttons on the door panel,
push memory button (2).
To recall the memory settings for driver two
using the key fob, push the unlock button on
the key fob linked to memory position 2.
A recall can be cancelled by pushing any of the
memory buttons during a recall (S, 1, or 2).
When a recall is canceled, the driver's seat and
the adjustable pedals (if equipped) stop
moving. A delay of one second will occur before
another recall can be selected.
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
MANUAL FRONT SEAT ADJUSTMENT
Manual Front Seat Forward/Rearward
Adjustment
Both front seats are adjustable forward or
rearward. The manual seat adjustment handle
is located under the seat cushion at the front
edge of each seat.
Manual Seat Adjustment Bar

While sitting in the seat, pull up on the handle
and slide the seat forward or rearward. Release
the bar once you have reached the desired
position. Then, using body pressure, move
forward and rearward on the seat to be sure
that the seat adjusters have latched.
WARNING!
It is dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision,
people riding in these areas are more likely
to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts. In a collision, people riding
in these areas are more likely to be seri -
ously injured or killed.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or
death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.
2

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GETTING TO KNOW YOUR VEHICLE37
HEATED SEATS — IF EQUIPPED
On some models, the front and rear seats may
be equipped with heaters located in the seat
cushions and seat backs.
Front Heated Seats
The heated seats control buttons are located on
the center instrument panel below the
touchscreen, and are also located within the
climate or controls screen of the touchscreen.
NOTE:
If the vehicle is equipped with a 12-inch radio,
there will only be control buttons through the
touchscreen.
Push the heated seat buttononce to turn the
HI setting on.
Push the heated seat button a second time to
turn the MED setting on.
Push the heated seat button a third time to
turn the LO setting on.
Push the heated seat buttona fourth time to
turn the heating elements off.
NOTE:
The engine must be running for the heated
seats to operate.
The level of heat selected will stay on until
the operator changes it. Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the driver’s seat can be programmed to come
on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
Rear Heated Seats
On some models, the two outboard rear seats
are equipped with heated seats. The heated
seat switches for these seats are located on the
rear of the center console.

Rear Heated Seat Switches

WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
2

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38GETTING TO KNOW YOUR VEHICLE
There are two heated seat switches that allow
the rear passengers to operate the seats
independently. You can choose from HI, MED,
LO, or OFF heat settings. Amber indicator lights
in each switch indicate the level of heat in use.
Push the heated seat buttononce to turn the
HI setting on.
Push the heated seat button a second time to
turn the MED setting on.
Push the heated seat button a third time to
turn the LO setting on.
Push the heated seat buttona fourth time to
turn the heating elements off.
NOTE:
The level of heat selected will stay on until
the operator changes it.
Once a heat setting is selected, heat will be
felt within two to five minutes.
The engine must be running for the heated
seats to operate.
VENTILATED SEATS — IF EQUIPPED
Front Ventilated Seats
Located in the seat cushion are small fans that
draw the air from the passenger compartment
and move air through fine perforations in the
seat cover to help keep the driver and front
passenger cooler in higher ambient
temperatures. The fans operate at three
speeds, HI, MED and LO.
The front ventilated seats control buttons are
located on the center instrument panel below
the touchscreen, and are also located within the
climate or controls screen of the touchscreen.
NOTE:
If the vehicle is equipped with a 12-inch radio,
there will only be control buttons through the
touchscreen.
Press the ventilated seat button once to
choose HI.
Press the ventilated seat button a second
time to choose MED.
Press the ventilated seat button a third time
to choose LO.
Press the ventilated seat button a fourth time
to turn the ventilation off.
NOTE:
The engine must be running for the ventilated
seats to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the driver’s seat can be programmed to come
on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
HEAD RESTRAINTS
Head restraints are designed to reduce the risk
of injury by restricting head movement in the
event of a rear impact. Head restraints should
be adjusted so that the top of the head restraint
is located above the top of your ear.

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40GETTING TO KNOW YOUR VEHICLE
FRONT HEAD RESTRAINT REMOVAL
To remove the head restraint, push the
adjustment button and the release button while
pulling upward on the whole assembly. To
reinstall the head restraint, put the head
restraint posts into the holes and adjust it to the
appropriate height.
REAR HEAD RESTRAINT ADJUSTMENT
The rear seats are equipped with adjustable
and removable head restraints. To raise the
head restraint, pull upward on the head
restraint. To lower the head restraint, push the adjustment button located on the base of the
head restraint and push downward on the head
restraint.

Release/Adjustment Buttons

NOTE:
The rear center head restraint (Crew Cab)
has only one adjustment position that is used
to aid in the routing of a tether. Refer to
“Occupant Restraint Systems” in “Safety” for
further information.
Do not reposition the head restraint 180
degrees to the incorrect position in an
attempt to gain additional clearance to the
back of the head.
REAR HEAD RESTRAINT REMOVAL
To remove the head restraint, push the
adjustment button and the release button while
pulling upward on the whole assembly. To
reinstall the head restraint, put the head
restraint posts into the holes and adjust it to the
appropriate height.
NOTE:
To remove outboard restraints, the rear seat
bottom must be folded up.
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.

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