2020 Ram 3500 Chassis Cab four wheel drive

STARTING AND OPERATING239
Trailer Detect — If Equipped
When a trailer is detected, the ACC system auto -
matically defaults to the longest setting (four
bars). The setting can be overridden by pushing
the Distance Button on the steering wheel.
Overtake Aid
When driving with ACC engaged and following a
vehicle, the system will provide an additional
acceleration up to the ACC set speed to assist in
passing the vehicle. This additional acceleration
is triggered when the driver utilizes the left turn
signal and will only be active when passing on
the left hand side.
ACC Operation At Stop
In the event that the ACC system brings your
vehicle to a standstill while following a target
vehicle, if the target vehicle starts moving within
two seconds of your vehicle coming to a stand -
still, your vehicle will resume motion without the
need for any driver action. If the target vehicle does not start moving within
two seconds of your vehicle coming to a stand
-
still, then ACC will cancel and the driver must
take over braking. When the target vehicle
drives off, ACC can be resumed by releasing the
brake and pushing the RES (+) button.
NOTE:
After the ACC system holds your vehicle at a
standstill for approximately two seconds, a
chime will sound and an “ACC may cancel soon”
warning will display. The brakes will release
when ACC is cancelled and the driver must take
over braking.

While ACC is holding your vehicle at a
standstill, if the driver seatbelt is unbuckled or
the driver door is opened, the ACC system will
cancel and the brakes will release. Driver
intervention will be required at this moment.

Adaptive Cruise Control (ACC) Menu
The instrument cluster display will show the
current ACC system settings. The instrument
cluster display is located in the center of the
instrument cluster. The information it displays
depends on ACC system status.
Push the Adaptive Cruise Control (ACC) on/off
button (located on the steering wheel) until one
of the following appears in the instrument
cluster display:
Adaptive Cruise Control Off
When ACC is deactivated, the display will read
“Adaptive Cruise Control Off.”
Adaptive Cruise Control Ready
When ACC is activated, but the vehicle speed
setting has not been selected, the display will
read “Adaptive Cruise Control Ready.”
WARNING!
When the ACC system is resumed, the driver
must ensure that there are no pedestrians,
vehicles or objects in the path of the vehicle.
Failure to follow these warnings can result in
a collision and death or serious personal
injury.
5

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246STARTING AND OPERATING
To Cancel
The following conditions will cancel the Normal
(Fixed Speed) Cruise Control without clearing
the memory:
The brake pedal is applied.
The CANCEL button is pushed.
The Electronic Stability Control/Traction
Control System (ESC/TCS) activates.
The vehicle parking brake is applied.
The braking temperature exceeds normal
range (overheated).
The gear selector is removed from the DRIVE
position.
The driver switches ESC to Full Off mode.
To Resume Speed
To resume a previously set speed, push the RES
(+) button and release. Resume can be used at
any speed above 20 mph (32 km/h).
To Turn Off
The system will turn off and erase the set speed
in memory if:
The Normal (Fixed Speed) Cruise Control on/
off button is pushed.
The ignition is placed in the OFF position.
You engage Four-Wheel Drive Low.
The Adaptive Cruise Control (ACC) on/off
button is pushed.
PARKSENSE REAR PARK ASSIST — IF
EQUIPPED
The ParkSense Rear Park Assist system
provides visual and audible indications of the
distance between the rear fascia and a
detected obstacle when backing up (e.g. during
a parking maneuver). Refer to “ParkSense
System Usage Precautions” in this section for
limitations of this system and recommenda -
tions.
ParkSense will retain the last system state
(enabled or disabled) from the last ignition cycle
when the ignition is changed to the ON/RUN
position.
ParkSense Rear Park Assist can be active only
when the gear selector is in REVERSE. If Park -
Sense is enabled at this gear selector position,
the system will remain active until the vehicle
speed is increased to approximately 7 mph
(11 km/h) or above. When in REVERSE and
above the system's operating speed, a warning will appear within the instrument cluster display
indicating the vehicle speed is too fast. The
system will become active again if the vehicle
speed is decreased to speeds less than approx
-
imately 6 mph (9 km/h).
ParkSense Sensors
For the 3500, 4500 and 5500 Chassis Cab
vehicles, the rear ParkSense sensors are
shipped loose. Please refer to the Ram Body
Builder’s Guide for more information.
The four ParkSense sensors are to be located in
the rear fascia/bumper, and monitor the area
behind the vehicle that is within the sensors’
field of view.
The sensors can detect obstacles from approxi -
mately 18 inches (45 cm) up to 79 inches
(200 cm) from the rear fascia/bumper in the
horizontal direction, depending on the location,
type and orientation of the obstacle.
NOTE:
If equipped as a dually, the ParkSense system
has six rear sensors to assist in detection
around the dually flares.

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280STARTING AND OPERATING
(Continued)
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h) when towing while using a full size spare tire.
Proper tire inflation pressures are essential
to the safe and satisfactory operation of your
vehicle. Refer to “Tires” in “Servicing And
Maintenance” for proper tire inflation proce -
dures.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer. Refer to
“Tires” in “Servicing And Maintenance” for
the proper inspection procedure.
When replacing tires, refer to “Tires” in
“Servicing And Maintenance” for the proper
tire replacement procedures. Replacing tires
with a higher load carrying capacity will not
increase the vehicle's GVWR and GAWR
limits.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake
system or vacuum system of your vehicle
with that of the trailer. This could cause inad -
equate braking and possible personal injury.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could
lose control of your vehicle and have a colli -
sion.
When hauling cargo or towing a trailer, do
not overload your vehicle or trailer. Over -
loading can cause a loss of control, poor
performance or damage to brakes, axle,
engine, transmission, steering, suspension,
chassis structure or tires.
Safety chains must always be used
between your vehicle and trailer. Always
connect the chains to the hook retainers of
the vehicle hitch. Cross the chains under
the trailer tongue and allow enough slack
for turning corners.
Vehicles with trailers should not be parked
on a grade. When parking, apply the
parking brake on the tow vehicle. Put the
tow vehicle transmission in PARK. For
four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always,
block or "chock" the trailer wheels.
GCWR must not be exceeded.
Total weight must be distributed between
the tow vehicle and the trailer such that the
following four ratings are not exceeded :
GVWR
GTW
GAWR
Tongue weight rating for the trailer
hitch utilized.
WARNING! (Continued)

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288STARTING AND OPERATING
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
NOTE:
When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional
details.
Towing ConditionWheels OFF The
Ground Two-Wheel Drive
Models Four-Wheel Drive Models
Flat Tow
NONENOT ALLOWED See Instructions
Automatic transmission in PARK
Transfer case in NEUTRAL (N)
Tow in forward direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK

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STARTING AND OPERATING289
(Continued)
Recreational Towing — Two-Wheel Drive
Models
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive
models) is allowed ONLY if the rear wheels are
OFF the ground. This may be accomplished
using a tow dolly or vehicle trailer. If using a tow
dolly, follow this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's instruc -
tions.

2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place auto -
matic transmission in PARK.
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's instruc -
tions.
5. Turn the ignition to the OFF position and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.
Recreational Towing — Four-Wheel Drive
Models
NOTE:
Both the manual shift and electronic shift
transfer cases must be shifted into N (Neutral)
for recreational towing. Automatic transmis -
sions must be shifted into PARK for recreational
towing. Refer to the following for the proper
transfer case N (Neutral) shifting procedure for
your vehicle.
CAUTION!
Towing with the rear wheels on the ground
will cause severe transmission damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not disconnect the driveshaft because
fluid may leak from the transmission,
causing damage to internal parts.
CAUTION!
DO NOT dolly tow any 4WD vehicle. Towing
with only one set of wheels on the ground
(front or rear) will cause severe transmis -
sion and/or transfer case damage. Tow
with all four wheels either ON the ground, or
OFF the ground (using a vehicle trailer).
Tow only in the forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
Before recreational towing, the transfer
case must be in NEUTRAL. To be certain the
transfer case is fully in NEUTRAL, perform
the procedure outlined under “Shifting Into
NEUTRAL”. Internal transmission damage
will result, if the transfer case is not in
NEUTRAL during towing.
The transmission must be placed in PARK
for recreational towing.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
5

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IN CASE OF EMERGENCY315
(Continued)
4500/5500 Models
These vehicles do not come equipped with a
jack.
NOTE:
Jacking and tire changing on 4500/
5500 models should be performed by an autho -
rized dealer, or knowledgeable service
personnel with the appropriate heavy duty
equipment, like a tire service company.
Preparations For Jacking

1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.

2. Place the gear selector into PARK. On four-wheel drive vehicles, shift the transfer
case to the 4L position.
3. Turn on the Hazard Warning flashers.
4. Apply the parking brake. 5. Turn the ignition OFF.
6. Block both the front and rear of the wheel
diagonally opposite the jacking position. For
example, if the driver’s front wheel is being
changed, block the passenger’s rear wheel.

Wheel Blocked

NOTE:
Passengers should not remain in the vehicle
when the vehicle is being jacked.
Jacking Instructions 4500 And 5500 Series
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
WARNING!
Carefully follow these tire changing warnings
to help prevent personal injury or damage to
your vehicle:
Always park on a firm, level surface as far
from the edge of the roadway as possible
before raising the vehicle.
Turn on the Hazard Warning flashers.
Apply the parking brake firmly and set the
transmission in PARK.
Block the wheel diagonally opposite the
wheel to be raised.
Never start or run the engine with the
vehicle on a jack.
Do not let anyone sit in the vehicle when it
is on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised
vehicle, take it to a service center where it
can be raised on a lift.
6

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IN CASE OF EMERGENCY327
Two-Wheel Drive Models
The manufacturer recommends towing your
vehicle with all four wheels OFF the ground
using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be
towed (with the rear wheels on the ground)
under the following conditions:
The transmission must be in NEUTRAL. Refer
to “Manual Park Release” in this section for
instructions on shifting the 8–speed trans -
mission to NEUTRAL when the engine is off.
The towing speed must not exceed 30 mph
(48 km/h).
The towing distance must not exceed
15 miles (24 km) for 6–speed transmission,
or 30 miles (48 km) for 8–speed transmis -
sion. If the transmission is not operable, or the
vehicle must be towed faster than 30 mph
(48 km/h) or farther than 15 miles (24 km) for
6–speed transmission, or 30 miles (48 km) for
8–speed transmission, tow with the rear wheels
OFF the ground. Acceptable methods are to tow
the vehicle on a flatbed, or with the front wheels
raised and the rear wheels on a towing dolly, or
(when using a suitable steering wheel stabilizer
to hold the front wheels in the straight position)
with rear wheels raised and the front wheels ON
the ground.
Four-Wheel Drive Models
The manufacturer recommends towing with all
wheels OFF the ground. Acceptable methods
are to tow the vehicle on a flatbed or with one
end of vehicle raised and the opposite end on a
towing dolly.
If flatbed equipment is not available, and the
transfer case is operable, the vehicle may be
towed (in the forward direction, with ALL wheels
on the ground), IF the transfer case is in
NEUTRAL and the transmission is in PARK.
Refer to “Recreational Towing” in “Starting And
Operating” for further information and detailed
instructions.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe engine and/
or transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
CAUTION!
Front or rear wheel lifts must not be used (if
the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear
wheel lift is used when towing.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
6

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384SERVICING AND MAINTENANCE
Radial Ply Tires
Tire Repair
If your tire becomes damaged, it may be
repaired if it meets the following criteria:
The tire has not been driven on when flat.
The damage is only on the tread section of
your tire (sidewall damage is not repairable).
The puncture is no greater than a ¼ of an
inch (6 mm).
Consult an authorized tire dealer for tire repairs
and additional information. Damaged Run Flat tires, or Run Flat tires that
have experienced a loss of pressure should be
replaced immediately with another Run Flat tire
of identical size and service description (Load
Index and Speed Symbol). Replace the tire pres
-
sure sensor as well as it is not designed to be
reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive
50 miles (80 km) at 50 mph (80 km/h) after a
rapid loss of inflation pressure. This rapid loss
of inflation is referred to as the Run Flat mode.
A Run Flat mode occurs when the tire inflation
pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the run flat mode it has
limited driving capabilities and needs to be
replaced immediately. A Run Flat tire is not
repairable. When a run flat tire is changed after
driving with underinflated tire condition, please
replace the TPM sensor as it is not designed to
be reused when driven under run flat mode
14 psi (96 kPa) condition. NOTE:
TPM Sensor must be replaced after driving the
vehicle on a flat tire condition.
It is not recommended driving a vehicle loaded
at full capacity or to tow a trailer while a tire is in
the run flat mode.
See the tire pressure monitoring section for
more information.Tire Spinning
When stuck in mud, sand, snow, or ice condi
-
tions, do not spin your vehicle's wheels above
30 mph (48 km/h) or for longer than 30
seconds continuously without stopping.
Refer to “Freeing A Stuck Vehicle” in “In Case Of
Emergency” for further information.
WARNING!
Combining radial ply tires with other types of
tires on your vehicle will cause your vehicle to
handle poorly. The instability could cause a
collision. Always use radial ply tires in sets of
four. Never combine them with other types of
tires.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause tire damage or failure. A tire could
explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph
(48 km/h) for more than 30 seconds
continuously when you are stuck, and do not
let anyone near a spinning wheel, no matter
what the speed.

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