2020 Ram 3500 Chassis Cab flat tire

280STARTING AND OPERATING
(Continued)
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h) when towing while using a full size spare tire.
Proper tire inflation pressures are essential
to the safe and satisfactory operation of your
vehicle. Refer to “Tires” in “Servicing And
Maintenance” for proper tire inflation proce -
dures.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer. Refer to
“Tires” in “Servicing And Maintenance” for
the proper inspection procedure.
When replacing tires, refer to “Tires” in
“Servicing And Maintenance” for the proper
tire replacement procedures. Replacing tires
with a higher load carrying capacity will not
increase the vehicle's GVWR and GAWR
limits.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake
system or vacuum system of your vehicle
with that of the trailer. This could cause inad -
equate braking and possible personal injury.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could
lose control of your vehicle and have a colli -
sion.
When hauling cargo or towing a trailer, do
not overload your vehicle or trailer. Over -
loading can cause a loss of control, poor
performance or damage to brakes, axle,
engine, transmission, steering, suspension,
chassis structure or tires.
Safety chains must always be used
between your vehicle and trailer. Always
connect the chains to the hook retainers of
the vehicle hitch. Cross the chains under
the trailer tongue and allow enough slack
for turning corners.
Vehicles with trailers should not be parked
on a grade. When parking, apply the
parking brake on the tow vehicle. Put the
tow vehicle transmission in PARK. For
four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always,
block or "chock" the trailer wheels.
GCWR must not be exceeded.
Total weight must be distributed between
the tow vehicle and the trailer such that the
following four ratings are not exceeded :
GVWR
GTW
GAWR
Tongue weight rating for the trailer
hitch utilized.
WARNING! (Continued)

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IN CASE OF EMERGENCY295

Assist And SOS Buttons

If equipped, the overhead console contains an
ASSIST and a SOS button. NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
The SOS and ASSIST buttons will only func
-
tion if you are connected to an operable LTE
(voice/data) or 4G (data) network. Other
Uconnect services will only be operable if
your SiriusXM Guardian™ service is active
and you are connected to an operable LTE
(voice/data) or 4G (data) network.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can
help. Roadside Assistance will know what
vehicle you’re driving and its location. Addi -
tional fees may apply for roadside assis -
tance.
SiriusXM Guardian™ Customer Care –
In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
SOS Call

1. Push the SOS Call button on the overhead console.

NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS
Call system initiates a call to a SOS operator. To
cancel the SOS Call connection, push the SOS
call button on the overhead console or press
the cancellation button on the Device Screen.
Termination of the SOS Call will turn off the
green LED light on the overhead console.
2. The LED light located between the ASSIST and SOS buttons on the overhead console
will turn green once a connection to a SOS
operator has been made.
1 — ASSIST Button
2 — SOS Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.
6

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316IN CASE OF EMERGENCY

Jack Warning Label
1. If equipped, remove the spare wheel, jack,
and tools from storage.

2. Using the lug wrench, loosen, but do not remove, the lug nuts by turning them coun -
terclockwise one turn while the wheel is still
on the ground.
3. When changing the front wheel, assemble the jack driver to the jack and connect the
jack driver to the extension tube. Place the
jack under the axle as close to the tire as
possible with the jack driver extending to
the front. Connect the extension tubes and
lug wrench.

Front Jacking Locations

When changing a rear wheel, assemble the
jack driver to the jack and connect the jack
driver to the extension tubes. Securely
place the jack under the sway bar bracket (unless both tires are flat on one side, then
place jack under shock bracket) facing for
-
ward in vehicle. Connect the extension
tubes and lug wrench.

Rear Jacking Location

Before raising the wheel off the ground,
make sure that the jack will not damage
surrounding truck parts and adjust the jack
position as required.
NOTE:
If the jack will not lower by turning the dial
(thumbwheel) by hand, it may be necessary to
use the jack driver in order to lower the jack.
4. By rotating the lug wrench clockwise, raise the vehicle until the wheel just clears the
surface.
Only use the jack in the positions indicated
and for lifting this vehicle during a tire
change.
If working on or near a roadway, be
extremely careful of motor traffic.
To assure that spare tires, flat or inflated,
are securely stowed, spares must be
stowed with the valve stem facing the
ground.
CAUTION!
Do not attempt to raise the vehicle by jacking
on locations other than those indicated in the
Jacking Instructions for this vehicle.
WARNING! (Continued)

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IN CASE OF EMERGENCY317
5. Remove the lug nuts and pull the wheel off.
Install the spare wheel and lug nuts with the
cone shaped end of the nuts toward the
wheel on Single Rear-Wheel (SRW) models.
On Dual Rear-Wheel models (DRW) the lug
nuts are a two-piece assembly with a flat
face. Lightly tighten the nuts. To avoid risk
of forcing the vehicle off the jack, do not
fully tighten the nuts until the vehicle has
been lowered.
6. Using the lug wrench, finish tightening the nuts using a crisscross pattern. For the
proper lug nut torque specifications refer to
“Wheel And Tire Torque Specifications” in
“Technical Specifications.” If in doubt about
the correct tightness, have them checked
with a torque wrench by an authorized
dealer or at a service station. 7. Install wheel center cap (if equipped) and
remove wheel blocks. Do not install chrome
or aluminum wheel center caps on the
spare wheel. This may result in cap damage.
8. Lower the jack to its fully closed position. If the jack will not lower by turning the dial
(thumbwheel) by hand, it may be necessary
to use the jack driver in order to lower the
jack. Stow the replaced tire, jack, and tools
as previously described.
9. Adjust the tire pressure when possible.
10. After 25 miles (40 km), check the lug nut torque with a torque wrench to ensure that
all lug nuts are properly seated against the
wheel.
Dual Rear Wheels
Slots in the wheels will assist in properly
orienting the inner and outer wheels. Align
these slots when assembling the wheels for
best access to the tire valve on the inner wheel.
The tires of both dual wheels must be
completely off the ground when tightening to
insure wheel centering and maximum wheel
clamping.
Dual wheel models require a special heavy-duty
lug nut tightening adapter (included with the
vehicle) to correctly tighten the lug nuts. Also,
when it is necessary to remove and install dual
rear wheels, use a proper vehicle lifting device.
NOTE:
When installing a spare tire (if equipped) as part
of a dual rear wheel end combination, the tire
diameter of the two individual tires must be
compared. If there is a significant difference,
the larger tire should be installed in a front loca-
tion. The correct direction of rotation for dual
tire installations must also be observed.WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off
the jack and hurt someone near it. Raise the
vehicle only enough to remove the tire.
WARNING!
A loose tire or jack thrown forward in a
collision or hard stop, could endanger the
occupants of the vehicle. Always stow the jack
parts and the spare tire in the places
provided.
6

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318IN CASE OF EMERGENCY
It is recommended that wheel stud nuts be kept
torqued to specifications at all times. Torque
wheel stud nuts to specifications at each lubri -
cation interval.
Refer to “Wheel And Tire Torque Specifications”
in “Technical Specifications” for further infor -
mation.
Wheel Nuts
All wheel nuts should be tightened occasionally
to eliminate the possibility of wheel studs being
sheared or the bolt holes in the wheels
becoming elongated. This is especially
important during the first few hundred miles/
kilometers of operation to allow the wheel nuts
to become properly set. All wheel nuts should
first be firmly seated against the wheel. The
wheel nuts should then be tightened to recom -
mended torque. Tighten the wheel nuts to final
torque in increments. Progress around the bolt
circle, tightening the wheel nut opposite to the
wheel nut just previously tightened until final
torque is achieved. Refer to “Wheel And Tire Torque Specifications”
in “Technical Specifications” for further infor
-
mation.
To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builder’s Guide for infor -
mation on stowing your spare tire (if equipped).
Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising
the vehicle off the ground. For 3500 Single Rear-Wheel (SRW) models, use
the flat end of the lug wrench to hook and pull
off the hub cap. Find the opening in the hub cap,
insert the lug wrench, and pull off the cap. If you
need to pry against the wheel, protect the wheel
surface.

Lug Wrench Insertion Location — Hub Cap

CAUTION!
Use extreme caution when removing the front
and rear wheel covers. Damage can occur to
the center cap and/or the wheel if
screwdriver type tools are used. A pulling
motion, not a pry off motion, is recommended
to remove the caps.

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329
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GAS ENGINE
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indi-
cator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required”
message is displayed. Severe Operating Condi-
tions can cause the change oil message to illu -
minate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles
(805 km). An authorized dealer will reset the oil change
indicator message after completing the sched
-
uled oil change. If a scheduled oil change is
performed by someone other than an autho -
rized dealer, the message can be reset by refer -
ring to the steps described under “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
Gas Engines:
Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty:
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or very low
engine RPM. This type of vehicle use is consid -
ered Severe Duty. Once A Month Or Before A Long Trip:Check engine oil level.
Check windshield washer fluid level.
Check the tire inflation pressures and look
for unusual wear or damage. Rotate at the
first sign of irregular wear.
Check the fluid levels of the coolant reservoir,
brake master cylinder, power steering and
automatic transmission (six-speed only), and
fill as needed.
Check function of all interior and exterior
lights.
7

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SERVICING AND MAINTENANCE377
Tire Identification Number (TIN)
The TIN may be found on one or both sides of the tire; however, the date code may only be on one side. Tires with white sidewalls will have the full TIN,
including the date code, located on the white sidewall side of the tire. Look for the TIN on the outboard side of black sidewall tires as mounted on the
vehicle. If the TIN is not found on the outboard side, then you will find it on the inboard side of the tire.Load Identification:
Absence of the following load identification symbols on the sidewall of the tire indicates a Standard Load (SL) tire:
XL
= Extra load (or reinforced) tire, or
LL = Light load tire or
C, D, E, F, G = Load range associated with the maximum load a tire can carry at a specified pressure
Maximum Load – Maximum load indicates the maximum load this tire is designed to carry
Maximum Pressure – Maximum pressure indicates the maximum permissible cold tire inflation pressure for this tire
EXAMPLE:
EXAMPLE:
DOT MA L9 ABCD 0301
DOT = Department of Transportation
This symbol certifies that the tire is in compliance with the US Department of Transportation tire safety standards and is approved for highway use
MA = Code representing the tire manufacturing location (two digits)
L9 = Code representing the tire size (two digits)
ABCD = Code used by the tire manufacturer (one to four digits)
03 = Number representing the week in which the tire was manufactured (two digits)
03 means the 3rd week
7

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378SERVICING AND MAINTENANCE
Tire Terminology And Definitions
01 = Number representing the year in which the tire was manufactured (two digits)
01 means the year 2001
Prior to July 2000, tire manufacturers were only required to have one number to represent the year in which the tire was manufactured. Example:
031 could represent the 3rd week of 1981 or 1991
Term Definition
B-PillarThe vehicle B-Pillar is the structural member of the body located behind the front door.
Cold Tire Inflation Pressure Cold tire inflation pressure is defined as the tire pressure after the vehicle has not been
driven for at least three hours, or driven less than 1 mile (1.6 km) after sitting for a
minimum of three hours. Inflation pressure is measured in units of PSI (pounds per
square inch) or kPa (kilopascals).
Maximum Inflation Pressure The maximum inflation pressure is the maximum permissible cold tire inflation pressure
for this tire. The maximum inflation pressure is molded into the sidewall.
Recommended Cold Tire Inflation Pressure Vehicle manufacturer's recommended cold tire inflation pressure as shown on the tire
placard.
Tire Placard A label permanently attached to the vehicle describing the vehicle’s loading capacity,
the original equipment tire sizes and the recommended cold tire inflation pressures.
EXAMPLE:

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