2020 Ram 3500 Chassis Cab steering

MULTIMEDIA467
SAFETY AND GENERAL INFORMATION
Safety Guidelines
Ensure that all persons read this manual care -
fully before using the system. It contains
instructions on how to use the system in a safe
and effective manner.
Do NOT attach any object to the touchscreen.
Doing so can result in damage to the touch -
screen.
Please read and follow these safety precau -
tions. Failure to do so may result in injury or
property damage.
Glance at the screen only when safe to do so.
If prolonged viewing of the screen is required,
park in a safe location and set the parking
brake.
Stop use immediately if a problem occurs.
Failure to do so may cause injury or damage
to the product. Return it to an authorized
dealer for repair.
Ensure the volume level of the system is set
to a level that still allows you to hear outside
traffic and emergency vehicles.
Safe Usage Of The Uconnect System
Read all instructions in this manual carefully
before using your system to ensure proper
usage.
The Uconnect system is a sophisticated elec -
tronic device. Do not let young children use
the system.
Permanent hearing loss may occur if you play
your music or the system at loud volumes.
Exercise caution when setting the volume on
the system.
Keep drinks, rain and other sources of mois -
ture away from the system. Besides damage
to the system, moisture can cause electric
shocks as with any electronic device.
NOTE:
Many features of this system are speed depen -
dent. For your own safety, it is not possible to
use some of the touchscreen features while the
vehicle is in motion.
Exposure To Radio Frequency Radiation
The internal wireless radio operates within
guidelines found in radio frequency safety stan -
dards and recommendations, which reflect the
consensus of the scientific community. The
radio manufacturer believes the internal wire -
less radio is safe for use by consumers. The
level of energy emitted is far less than the elec -
tromagnetic energy emitted by wireless devices
such as mobile phones. However, the use of
wireless radios may be restricted in some situa-
tions or environments, such as aboard
airplanes. If you are unsure of restrictions, you
are encouraged to ask for authorization before
turning on the wireless radio.
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.
9

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 467

MULTIMEDIA479
Making A Phone Call
Dialing The Phone Number Using The
"Keyboard" Icon On The Display
Enter the phone number using the graphic
keypad displayed.
Proceed as follows:

1. Press the Keyboard icon on the display and
use the number buttons to enter the
number.

2. Press the Call button to make a call.
Call By Saying A Phonebook Name Or Phone
Number

1. Push the PHONE button on the steering wheel.

2. After the beep, say “dial” (or “call” a full name or phone number).
Recent Calls
The list of the last calls made for each of the
following call types can be displayed:
Calls received
Calls made
Calls without a reply
All calls
To access these types of calls, press the Recent
Calls button on the Phone menu main screen.
Making A Second Call While Current Call Is In
Progress
When a phone conversation is active, a second
phone call can be made as follows:
Select the number/contact from the list of
recent calls.
Select the contact from the phonebook.
Press the Hold button and dial the number
using the graphic keyboard of the display.
Redial
To call the number/contact of last call made,
press the Redial button.
Answering An Incoming Call
Call Controls
The buttons on the display allow the following
phone call functions to be managed:
Answer
End
Ignore
Put on hold/resume
Deactivate/activate the microphone
Transfer the call
Switch from one call to the other
Conference/merge two active calls
Answering Or Ignoring A Call With No Call
Currently In Progress
When an incoming call rings or is announced on
the Uconnect system, push the Answer button
on the touchscreen, or push the PHONE button
on the steering wheel.
Answering Or Ignoring An Incoming Call With A
Call Currently In Progress
When an incoming call rings or is announced on
the Uconnect system, push the Answer button
on the touchscreen, or push the PHONE button
on the steering wheel to answer the call and put
the ongoing call on hold.
NOTE:
Not all mobile phones may support the manage -
ment of an incoming call when another phone
conversation is active.
9

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 479

480MULTIMEDIA
Managing Two Phone Calls
If two calls are in progress (one active and one
on hold), it is possible to switch between them
pressing the Call On Hold button or to merge the
two calls in a conference pressing the Merge
Calls button.
NOTE:
Check whether the mobile phone in use
supports the management of a second call and
the "Conference" mode.
Transferring/Call Continuation
Transferring
The ongoing calls can be transferred from the
mobile phone to the system and vice versa
without ending the call.
To transfer the call, press the Transfer button.
Call Continuation
After the engine is switched off, it is still possible
to continue a phone call.
The call continues until it is ended manually or
for a maximum period of about 20 minutes.
When the system is switched off, the call is
transferred to the mobile phone.
Ending A Call
Press the End button on the touchscreen or the
PHONE button on the steering wheel controls to
end a call in progress.
Only the ongoing call is ended and any call on
hold becomes the new active call.
Depending on the type of mobile phone, if the
ongoing call is ended by the caller, the call on
hold may not be activated automatically.
Uconnect Phone Features
Mute/Unmute

1. During a call, push the VOICE COMMAND
button on the steering wheel.

2. After the beep, say “mute” or “mute off”.
Reading Messages
The system can read the messages received by
the mobile phone.
To use this function, the mobile phone must
support the SMS exchange function via Blue -
tooth®.
If this function is not supported by the phone,
the corresponding message button is deacti -
vated (greyed out) or may only accept incoming
messages. When a text message is received, the display
will show a screen where the options "Listen",
"Call" or "Ignore" can be selected.
Press the Message button to access the list of
SMS messages received by the mobile phone.
The list displays a maximum of 60 messages
received.
Browsing SMS
Using the steering wheel commands, you can
view and manage the last 10 SMS messages
received on the instrument panel. To use this
function, the mobile phone must support the
SMS exchange function through Bluetooth®.
Select the PHONE button on the instrument
panel menu, and then select “SMS Reader”
using the arrow keys on the steering wheel
controls.
The “SMS Reader” submenu allows the last 10
SMS messages to be displayed.

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 480

MULTIMEDIA481
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED
The remote sound system controls are located
on the back surface of the steering wheel.
Reach behind the wheel to access the switches.

Steering Wheel Audio Controls (Rearview Of Steering Wheel)

The right-hand control is a rocker type switch
with a push-button in the center. Pushing the
top of the switch will increase the volume, and
pushing the bottom of the switch will decrease
the volume.
Pushing the center button will make the radio
switch between the various modes available
(AM/FM/SXM or Media etc.). The left-hand control is a rocker type switch with
a push-button in the center. The function of the
left-hand control is different depending on
which mode you are in.
The following describes the left-hand control
operation in each mode.
Radio Operation
Pushing the top of the switch will SEEK up for
the next listenable station and pushing the
bottom of the switch will SEEK down for the next
listenable station.
The button located in the center of the left-hand
control will tune to the next preset station that
you have programmed in the radio preset
button.
Media Mode
Pushing the top of the switch once will go to the
next track on the selected media (AUX/USB/
Bluetooth®/CD). Pushing the bottom of the
switch once goes to the beginning of the current
track, or to the beginning of the previous track if
it is within eight seconds after the current track
begins to play.
IPOD®/USB/MP3 CONTROL — IF EQUIPPED
Located on the center stack, just below the
instrument panel, is the main media hub. There
are four total USB Ports: Two Mini-USBs (Type C)
and two Standard USBs (Type A). There is also
an AUX Port located in the middle of the USB
Ports.
Plugging in a smartphone device to a USB Port
may activate Android Auto™ or Apple CarPlay®
features, if equipped. For further information,
refer to “Android Auto™” or “Apple CarPlay®” in
the Owner’s Manual Supplement.
NOTE:
Two devices can be plugged in at the same time
and both ports will provide charging capabili
-
ties. Only one port can transfer data to the
system at a time. A pop-up will appear and allow
you to select the device transferring data.
9

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 481

MULTIMEDIA485
If this equipment does cause harmful inter -
ference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encour -
aged to try to correct the interference by one
or more of the following measures:
a. Increase the separation between the equipment and receiver.
b. Consult an authorized dealer or an expe -
rienced radio technician for help.
VOICE RECOGNITION QUICK TIPS
Introducing Uconnect
Start using Uconnect Voice Recognition (VR)
with these helpful quick tips. It provides the key
Voice Commands and tips you need to know to
control your Uconnect system.
If you see the NAV icon on the bottom bar, or in
the Apps menus, of your touchscreen, you have
the Uconnect 4C NAV With 8.4-inch Display or
the Uconnect 4C NAV With 12-inch Display
system. If not, you have a Uconnect 4C With
8.4-inch Display system.
Get Started
All you need to control your Uconnect system
with your voice are the buttons on your steering
wheel.

1. Visit
UconnectPhone.com
to check mobile
device and feature compatibility and to
find phone pairing instructions.

2. Reduce background noise. Wind noise and passenger conversations are examples of
noise that may impact recognition.
3. Speak clearly at a normal pace and volume while facing straight ahead. The micro -
phone is located in the headliner and aimed
at the driver.
4. Each time you give a Voice Command, you must first push either the VR or Phone
button, wait until after the beep, then say
your Voice Command.
5. You can interrupt the help message or system prompts by pushing the VR or Phone
button and saying a Voice Command from
current category.
Uconnect Voice Command Buttons

Basic Voice Commands
The basic Voice Commands below can be given
at any point while using your Uconnect system.
Push the VR button on the steering wheel. After
the beep, say:
“
Cancel ” to stop a current voice session
“Help ” to hear a list of suggested Voice
Commands
“ Repeat ” to listen to the system prompts
again
1 — Push To Begin Radio Or Media Functions
2 — Push To Initiate, Answer, End A Phone Call, Or
Send/Receive A Text
9

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 485

486MULTIMEDIA
Notice the visual cues that inform you of your
voice recognition system’s status. Cues appear
on the top of the touchscreen.

Uconnect 3 With 5-inch Display Radio Visual Cues
Uconnect 4C/4C NAV With 8.4-inch Display Radio Visual Cues Uconnect 4C NAV With 12-inch Display
Radio
Use your voice to quickly get to the AM, FM or
SiriusXM® Satellite Radio stations you would
like to hear. (Subscription or included Siri
-
usXM® Satellite Radio trial required.)
Push the VR button on the steering wheel. After
the beep, say:
“ Tune to ninety-five-point-five FM”
“Tune to Satellite Channel Hits 1”

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 486

MULTIMEDIA487
TIP:
At any time, if you are not sure of what to say or
want to learn a Voice Command, push the VR
button on the steering wheel and say “ Help.”
The system provides you with a list of
commands.

Uconnect 3 Radio Uconnect 4/4C/4C NAV With 8.4-inch Display Radio
Uconnect 4C NAV With 12-inch Display

9

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 487

488MULTIMEDIA
Media
Uconnect offers connections via USB, Blue -
tooth® and auxiliary ports (if equipped). Voice
operation is only available for connected USB
and AUX devices. (Remote CD player optional
and not available on all vehicles.)
Push the VR button on the steering wheel. After
the beep, say one of the following commands
and follow the prompts to switch your media
source or choose an artist.
“ Change source to Bluetooth®”
“Change source to AUX”
“Change source to USB”
“Play artist Beethoven”; “ Play album
Greatest Hits”; “ Play song Moonlight
Sonata”; “ Play genre Classical”
TIP:
Press the Browse button on the touchscreen to
see all of the music on your USB device. Your Voice Command must match
exactly how the
artist, album, song and genre information is
displayed.

Uconnect 3 Media
Uconnect 4/4C/4C NAV With 8.4-inch Display Media Uconnect 4C NAV With 12-inch Display Media

2020_RAM_CHASSIS_CAB_OM_USA=GUID-6C67832B-7839-4CCF-BEFC-CDF988F949EA=1=en=.book Page 488