2020 Ram 2500 seats

2
INTRODUCTION
HOW TO USE THIS MANUAL ...............................12
Essential Information .................................. 12
Symbols ........................................................ 12
WARNINGS AND CAUTIONS ...............................12
VAN CONVERSIONS/CAMPERS ..........................12
VEHICLE MODIFICATIONS/ALTERATIONS .........12
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............13
KEYS ......................................................................14
Key Fob......................................................... 14
IGNITION SWITCH .................................................18
Keyless Push Button Ignition ...................... 18
REMOTE START — IF EQUIPPED (GASOLINE) ..20
How To Use Remote Start ........................... 20
Remote Start Abort Message ...................... 20
To Enter Remote Start Mode ...................... 20
To Exit Remote Start Mode Without Driving
The Vehicle .................................................. 21 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 21 Remote Start Comfort Systems —
If Equipped ................................................... 21 General Information .................................... 21 REMOTE START— IF EQUIPPED (DIESEL).......... 22
How To Use Remote Start ........................... 22
Remote Start Abort Message...................... 23
To Enter Remote Start Mode ...................... 23
To Exit Remote Start Mode Without Driving
The Vehicle ................................................... 23 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 23 Remote Start Comfort Systems —
If Equipped ................................................... 24
SENTRY KEY.......................................................... 24
Key Programming ....................................... 24
Replacement Keys....................................... 24
General Information .................................... 25
VEHICLE SECURITY ALARM ................................ 25
To Arm The System ...................................... 25
To Disarm The System ................................ 26
Rearming Of The System............................. 26
Security System Manual Override .............. 26
DOORS .................................................................. 27
Manual Door Locks...................................... 27
Power Door Locks — If Equipped ............... 27
Power Side Steps — If Equipped ................. 28
Keyless Enter-N-Go — Passive Entry .......... 28
Automatic Door Locks — If Equipped ......... 31
Child-Protection Door Lock ........................ 31 SEATS ....................................................................32
Manual Front Seat Adjustment .................. 32
Manual Rear Seat Adjustment ................... 33
Power Driver Seat Adjustment —
If Equipped ................................................... 34 Driver Memory Seats — If Equipped ........... 35
Heated Seats — If Equipped ....................... 37
Ventilated Seats — If Equipped................... 39
HEAD RESTRAINTS ..............................................39
Front Head Restraints ................................. 40
Rear Head Restraint Adjustment ............... 41
Rear Head Restraint Removal .................... 41
STEERING WHEEL.................................................41
Tilt Steering Column .................................... 41
Heated Steering Wheel — If Equipped ...... 42
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .........................................................43
MIRRORS ..............................................................43
Inside Day/Night Mirror — If Equipped ...... 43
Automatic Dimming Mirror — If
Equipped ..................................................... 44 Automatic Dimming Mirror With Rear View
Camera Display — If Equipped ................... 44 Outside Mirrors ........................................... 45
Driver's Outside Automatic Dimming Mirror — If
Equipped ...................................................... 45

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8
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ................................................................ 371
EVENT DATA RECORDER (EDR) ....................... 371
BULB REPLACEMENT ........................................ 372 Replacement Bulbs ...................................372
Replacing Exterior Bulbs ...........................374
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GAS ENGINE ....... 380Maintenance Plan — Gasoline Engine......380
Heavy Duty Use Of The Vehicle ................. 384
SCHEDULED SERVICING— DIESEL ENGINE .... 384
Oil Change Indicator System — Cummins
Diesel ..........................................................385 Perform Service Indicator — Cummins
Diesel ..........................................................385
Maintenance Plan — Cummins Diesel
Engine ........................................................ 386
ENGINE COMPARTMENT .................................. 391
6.4L Engine ...............................................391
6.7L Diesel Engine — Six-Speed 68RFE ..392
6.7L Diesel Engine — Six-Speed
AS69RC HD ................................................393 Checking Oil Level — Gas Engine .............394
Checking Oil Level — Diesel Engine ..........394
Adding Washer Fluid..................................394
Maintenance-Free Battery .......................395
Pressure Washing ......................................395 DEALER SERVICE ..............................................396
Engine Oil .................................................. 396
Engine Oil Filter .......................................... 398
Engine Air Cleaner Filter............................ 398
Air Conditioner Maintenance .................... 400
Accessory Drive Belt Inspection ............... 403
Draining Fuel/Water Separator Filter —
Diesel Engine ............................................ 403 Engine Mounted Fuel Filter Replacement —
Diesel Engine ............................................. 405 Underbody Mounted Fuel Filter
Replacement — Diesel Engine .................. 406 Priming If The Engine Has Run Out Of
Fuel — Diesel Engine ................................. 407 Intervention Regeneration Strategy —
Message Process Flow ............................. 407 Diesel Exhaust Fluid .................................. 408
Body Lubrication ........................................ 408
Windshield Wiper Blades .......................... 409
Exhaust System ........................................ 410
Cooling System ......................................... 411
Charge Air Cooler — Inter-Cooler .............. 415
Brake System ............................................ 415
Automatic Transmission............................ 416
Rear Axle And 4x4 Front Driving Axle Fluid
Level .......................................................... 418 Transfer Case ............................................ 419
Noise Control System Required
Maintenance & Warranty ......................... 419 HOISTING ........................................................... 422
TIRES ................................................................... 422
Tire Safety Information.............................. 422
Tires — General Information .................... 428
Tire Types ................................................... 432
Spare Tires — If Equipped ......................... 433
Wheel And Wheel Trim Care ..................... 434
Tire Chains And Traction Devices ............ 435
Tire Rotation Recommendations ............. 436
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .................................... 438
Treadwear .................................................. 438
Traction Grades ......................................... 438
Temperature Grades ................................. 438
STORING THE VEHICLE ..................................... 439
BODYWORK ........................................................ 439
Protection From Atmospheric Agents....... 439
Body And Underbody Maintenance .......... 439
Preserving The Bodywork.......................... 440
INTERIORS ......................................................... 442
Seats And Fabric Parts .............................. 442
Plastic And Coated Parts........................... 442
Leather Parts ............................................. 443
Glass Surfaces .......................................... 443

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32GETTING TO KNOW YOUR VEHICLE
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
Manual Front Seat Adjustment
Manual Front Seat Forward/Rearward
Adjustment
Both front seats are adjustable forward or rear -
ward. The manual seat adjustment handle is
located under the seat cushion at the front edge
of each seat.

Manual Seat Adjustment Bar
While sitting in the seat, pull up on the handle
and slide the seat forward or rearward. Release
the bar once you have reached the desired posi
-
tion. Then, using body pressure, move forward
and rearward on the seat to be sure that the
seat adjusters have latched.WARNING!
It is dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision,
people riding in these areas are more likely
to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts. In a collision, people riding
in these areas are more likely to be seri -
ously injured or killed.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or
death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.

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GETTING TO KNOW YOUR VEHICLE33
(Continued)
Manual Front Seat Recline Adjustment
The recline lever is located on the outboard side
of the seat. To recline the seat, lean forward
slightly, lift the lever, lean back to the desired
position and release the lever. To return the
seatback to its normal upright position, lean
forward and lift the lever. Release the lever
once the seat back is in the upright position.
Manual Recline Lever

40-20-40 Front Bench Seat — If Equipped
The seat is divided into three segments. The
outboard seat portions are each 40% of the
total width of the seat. On some models, the
back of the center portion (20%) easily folds
down to provide an armrest/center storage
compartment.
Manual Rear Seat Adjustment Reclining Rear Seats — If Equipped
The recliner handle is located on the outside of
the seat cushion. To adjust the seatback, lift
upward on the handle, lean back on the seat
-
back and when you reach the desired position,
release the handle.

Rear Seat Recliner Handle

WARNING!
Do not stand or lean in front of the seat
while actuating the handle. The seatback
may swing forward and hit you causing
injury.
To avoid injury, place your hand on the seat -
back and actuate the handle, then position
the seatback in the desired position.
WARNING!
Do not pile luggage or cargo higher than the
top of the seatback. This could impair
visibility or become a dangerous projectile in
a sudden stop or collision.
WARNING! (Continued)
WARNING!
Do not ride with the seatback reclined so that
the shoulder belt is no longer resting against
your chest. In a collision you could slide under
the seat belt, which could result in serious
injury or death.
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34GETTING TO KNOW YOUR VEHICLE
Power Driver Seat Adjustment — If Equipped
Some models may be equipped with an
eight-way power driver's seat. The power seat
switches are located on the outboard side of the
driver's seat cushion. There are two power seat
switches that are used to control the movement
of the seat cushion and the seatback.

Power Seat Switches

Adjusting The Seat Forward Or Rearward
The seat can be adjusted both forward and rear -
ward. Push the seat switch forward or rearward.
The seat will move in the direction of the switch.
Release the switch when the desired position
has been reached.
Adjusting The Seat Up Or Down
The height of the seats can be adjusted up or
down. Pull upward or push downward on the
rear of seat switch, the seat will move in the
direction of the switch. Release the switch when
the desired position has been reached.
Tilting The Seat Up Or Down
The angle of the seat cushion can be adjusted
in four directions. Pull upward or push down -
ward on the front or rear of the seat switch, the
front or rear of the seat cushion will move in the
direction of the switch. Release the switch when
the desired position is reached.
Reclining The Seatback
The angle of the seatback can be adjusted
forward or rearward. Push the seatback switch
forward or rearward, the seat will move in the
direction of the switch. Release the switch when
the desired position is reached.
1 — Power Seat Switch
2 — Power Seatback Switch
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or
death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.
Do not ride with the seatback reclined so
that the shoulder belt is no longer resting
against your chest. In a collision you could
slide under the seat belt, which could result
in serious injury or death.
CAUTION!
Do not place any article under a power seat
or impede its ability to move as it may cause
damage to the seat controls. Seat travel may
become limited if movement is stopped by an
obstruction in the seat’s path.

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GETTING TO KNOW YOUR VEHICLE35
Power Lumbar — If Equipped
Vehicles equipped with power driver or
passenger seats may also be equipped with
power lumbar. The power lumbar switch is
located on the outboard side of the power seat.
Push the switch forward to increase the lumbar
support. Push the switch rearward to decrease
the lumbar support.

Lumbar Control Switch

Driver Memory Seats — If Equipped
This feature allows the driver to store up to two
different memory profiles for easy recall
through memory buttons. Each memory profile
contains desired position settings for the
driver’s seat, side mirrors, adjustable pedals (if
equipped), and a set of desired radio station
presets. pushed.
NOTE:
If equipped with power convex mirrors, these
mirror positions will not set as part of a memory
profile. Refer to “Mirrors” in this chapter for
further information.
Your remote keyless entry key fob can also be
programmed to recall the same positions when
the unlock button is
NOTE:
Your vehicle is equipped with two key fobs, one
key fob can be linked to memory position 1 and
the other key fob can be linked to memory posi -
tion 2.
The driver memory seat buttons are located on
the driver door, next to the door handle.
Driver Memory Seat Buttons

Programming The Memory Feature
To create a new memory profile, perform the
following:

1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., driver’s seat, outside
mirrors, adjustable pedals (if equipped),
and radio station presets).
3. Push and release the set (S) button on the memory switch.
2

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GETTING TO KNOW YOUR VEHICLE37
Easy Entry/Exit Seat
This feature provides automatic driver’s seat
positioning to enhance driver mobility when
entering and exiting the vehicle.
The distance the driver’s seat moves depends
on where you have the driver’s seat positioned
when you place the ignition in the OFF position.
When you place the ignition in the OFF posi -
tion, the driver’s seat will move about
2.4 inches (60 mm) rearward if the driver’s
seat position is greater than or equal to
2.7 inches (67.7 mm) forward of the rear
stop. The seat will return to its previously set
position when you place the ignition into the
ACC or RUN position.
When you place the ignition in the OFF posi -
tion, the driver’s seat will move to a position
0.3 inches (7.7 mm) forward of the rear stop
if the driver’s seat position is between
0.9 inches and 2.7 inches (22.7 mm and
67.7 mm) forward of the rear stop. The seat
will return to its previously set position when
you place the ignition to the ACC or RUN posi -
tion.
The Easy Entry/Easy Exit feature is disabled
when the driver’s seat position is less than
0.9 inches (22.7 mm) forward of the rear stop. At this position, there is no benefit to
the driver by moving the seat for Easy Exit or
Easy Entry.
Each stored memory setting will have an associ -
ated Easy Entry and Easy Exit position.
NOTE:
The Easy Entry/Exit feature is not enabled when
the vehicle is delivered from the factory. The
Easy Entry/Exit feature is enabled (or later
disabled) through the programmable features
in the Uconnect system. Refer to “Uconnect
Settings” in “Multimedia” for further informa -
tion.
Heated Seats — If Equipped
On some models, the front and rear seats may
be equipped with heaters located in the seat
cushions and seat backs.Front Heated Seats
The heated seats control buttons are located on
the center instrument panel below the touch -
screen, and are also located within the climate
or controls screen of the touchscreen.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
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38GETTING TO KNOW YOUR VEHICLE
NOTE:
If the vehicle is equipped with a 12-inch radio,
there will only be control buttons through the
touchscreen.
Push the heated seat button once to turn
the HI setting on.
Push the heated seat button a second
time to turn the MED setting on.
Push the heated seat button a third time
to turn the LO setting on.
Push the heated seat button a fourth time
to turn the heating elements off.
NOTE:
The engine must be running for the heated
seats to operate.
The level of heat selected will stay on until
the operator changes it.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the driver’s seat can be programmed to come
on during a remote start. This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
Rear Heated Seats
On some models, the two outboard rear seats
are equipped with heated seats. The heated
seat switches for these seats are located on the
rear of the center console.

Rear Heated Seat Switches

There are two heated seat switches that allow
the rear passengers to operate the seats inde -
pendently. You can choose from HI, MED, LO, or
OFF heat settings. Amber indicator lights in
each switch indicate the level of heat in use.
Push the heated seat button once to turn
the HI setting on.
Push the heated seat button a second
time to turn the MED setting on.
Push the heated seat button a third time
to turn the LO setting on.
Push the heated seat button a fourth time
to turn the heating elements off.
NOTE:
The level of heat selected will stay on until
the operator changes it.
Once a heat setting is selected, heat will be
felt within two to five minutes.
The engine must be running for the heated
seats to operate.

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