2020 Ram 2500 four wheel drive

STARTING AND OPERATING249
Two-Wheel Drive High Range (2H)
Two-Wheel Drive High Range — This range is for
normal street and highway driving on dry hard
surfaced roads.
Four-Wheel Drive High Range (4H)
Four-Wheel Drive High Range — This range locks
the front and rear driveshafts together forcing
the front and rear wheels to rotate at the same
speed. Additional traction for loose, slippery
road surfaces only.
N (Neutral)
N (Neutral) — This range disengages the front
and rear driveshafts from the powertrain. To be
used for flat towing behind another vehicle.
Refer to “Recreational Towing” in “Starting And
Operating” for further information.
Four-Wheel Drive Low Range (4L)
Four-Wheel Drive Low Range — This range locks
the front and rear driveshafts together forcing
the front and rear wheels to rotate at the same
speed. Additional traction and maximum pulling
power for loose, slippery road surfaces only. Do
not exceed 25 mph (40 km/h).
Shifting Procedure — Manually Shifted
Transfer Case
2H To 4H
Shifting between 2H and 4H can be made with
the vehicle stopped or in motion. If the vehicle
is in motion, shifts can be made up to 55 mph
(88 km/h). With the vehicle in motion, the
transfer case will engage/disengage faster if
you momentarily release the accelerator pedal
after completing the shift. Apply a constant
force when shifting the transfer case lever.
2H Or 4H To 4L
NOTE:
When shifting into or out of 4WD LOW some
gear noise may be heard. This noise is normal
and is not detrimental to the vehicle or occu -
pants.
With the vehicle rolling at 2 to 3 mph (3 to
5 km/h), shift the transmission into NEUTRAL. While the vehicle is coasting at 2 to 3 mph (3 to
5 km/h), shift the transfer case lever firmly to
the desired position. Do not pause in transfer
case Neutral.
NOTE:
Pausing in transfer case NEUTRAL in vehicles
equipped with an automatic transmission
may require shutting the engine off to avoid
gear clash while completing the shift. If diffi
-
culty occurs, shift the transmission into
NEUTRAL, hold your foot on the brake, and
turn the engine off. Complete the range shift
to the desired mode.
Shifting into or out of 4WD LOW is possible
with the vehicle completely stopped, however
difficulty may occur due to the mating clutch
teeth not being properly aligned. Several
attempts may be required for clutch teeth
alignment and shift completion to occur. The
preferred method is with the vehicle rolling 2
to 3 mph (3 to 5 km/h). Avoid attempting to
engage or disengage 4WD LOW with the
vehicle moving faster than 2 to 3 mph (3 to
5 km/h).
Do not attempt to shift into or out of 4WD
LOW while the transmission is in gear.
CAUTION!
Do not use 4L (Low) range when operating
the vehicle on dry pavement. Driveline
hardware damage can result.
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250STARTING AND OPERATING
Transfer Case Position Indicator Light
The “Transfer Case Position Indicator Light” in
the instrument cluster is used to alert the driver
that the front axle is fully engaged and all four
wheels are driving.
AIR SUSPENSION SYSTEM — IF EQUIPPED
Description
This air suspension system is a rear leveling ride
height system. The main purpose of this system
is to maintain the truck’s rear ride height level.
There are two selectable heights that can be
chosen based on your operating conditions.
The system requires that the ignition be in the
ON/RUN position or the engine running with
zero vehicle speed for all user requested
changes and load leveling.
Rear Leveling Ride Height Switch

Normal Ride Height (NRH) – This is the standard
position of the suspension and is meant for
normal driving. It will automatically adjust to
maintain the rear ride height as conditions
change.
Alternate Trailer Height (ATH) – Lowers the
vehicle approximately 1 inch (25 mm) for a level
truck, to be used as required while trailer
towing. It will automatically adjust to maintain
the rear ride height as conditions change.
Trailer Decoupling/Unloading - The air suspen-
sion system will continue to load level after the
vehicle has been turned off for 10 minutes
without compressor activation. This allows for
easy removal of a trailer and/or load from the
back of the truck by maintaining the ride height.
After 10 minutes you will need to turn the igni -tion to the run position for the air suspension to
re-level due to addition/removal of load in the
vehicle. If the air suspension system is disabled
using the settings menu (Tire Jack Mode, Trans
-
port Mode, Alignment Mode, or Bed Lowering
Mode) the system will remain disabled when
the vehicle is turned off. Reactivating the air
suspension can be accomplished via the
settings menu or driving the vehicle above
5 mph (8 km/h) for Tire Jack Mode, Alignment
Mode, Transport Mode and Bed Lowering
Mode.
NOTE:
Most 3500 models will not lower to Alternate
Trailer Height (ATH) when unloaded.
Refer to “Trailer Towing” in “Starting And
Operating” for further information.
WARNING!
The air suspension system uses a high
pressure volume of air to operate the system.
To avoid personal injury or damage to the
system, see your authorized dealer for
service.

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STARTING AND OPERATING253
The locking axles are controlled by the axle
locker switch.
Under normal driving conditions, the switch
should be left in the AXLE UNLOCK position.
NOTE:
Even when the axles are in the AXLE UNLOCK
position, the limited slip differential in the rear
axle still provides torque biasing capability for
moderate low traction environments.
During the command to lock the axle, the indi -
cator light will flash until the axle is locked. After
the lock command has been successfully
executed, the light will remain on solid.
To lock the rear axle, place the vehicle in 4WD
LOW, 4WD HIGH or 2WD. Refer to “Four Wheel
Drive Operation” in “Starting And Operating” for
further information. Push the REAR LOCK
button while traveling less than 10 mph (16 km/h). The RR indicator light will remain on
when the rear axle is locked.
NOTE:
Left to right wheel speed difference may be
necessary to allow the axle to fully lock. If the
indicator light is flashing after placing the switch
in the REAR LOCK or FRONT/REAR LOCK posi
-
tion, drive the vehicle in a turn or on loose gravel
to expedite the locking action.
To lock the front axle, push the FRONT/REAR
LOCK button while traveling less than 10 mph
(16 km/h) in 4WD LOW. The indicator light will
be solid when the front axle is locked.
NOTE:
The rear axle must be locked before the front
axle will lock. When both the axles are locked, to unlock the
front axle, push the REAR LOCK button while in
4WD LOW. The FRONT/REAR LOCK indicator
light will go out when the axle is unlocked.
NOTE:
The axle lockers could be torque locked due to
side to side loads on the axle. Driving slowly
while turning the steering wheel from a left
hand turn to a right hand turn or driving in
REVERSE for a short distance may be required
to release the torque lock and unlock the axles.
To unlock the rear axle, push the AXLE UNLOCK
button. The REAR LOCK indicator light will go
out when the rear axle is unlocked.
STABILIZER/SWAY BAR SYSTEM — POWER
WAGON ONLY
Your vehicle is equipped with an electronic
disconnecting stabilizer/sway bar. This system
allows greater front suspension travel in
off-road situations.
Due to the use of taller springs, this vehicle has
an increased ride height of approximately
1.9 inches (48.3 mm) in the front and
1.5 inches (38.1 mm) in the rear. A major
Do not try to lock the rear axle if the vehicle
is stuck and the tires are spinning. You can
damage drivetrain components. Lock the
rear axle before attempting situations or
navigating terrain, which could possibly
cause the vehicle to become stuck.
CAUTION! (Continued)
WARNING!
Do not use the locked axle position for normal
driving. A locked front axle is intended for
off-road driving only. Locking the front axle
during on-road driving will reduce the steering
ability. This could cause a collision and you
may be seriously injured.5

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254STARTING AND OPERATING
advantage to increasing ride height is the posi -
tive effect it has on approach/departure and
break over angles.
This system is controlled by the electronic
control sway bar switch located below the
instrument panel.

Sway Bar Disconnect Button

Push the SWAY BAR switch to activate the
system. Push the switch again to deactivate the
system. The “Sway Bar Indicator Light” (located
in the instrument cluster) will illuminate when
the bar is disconnected. The “Sway Bar Indi -
cator Light” will flash during activation transi -
tion, or when activation conditions are not met.
The stabilizer/sway bar should remain in
on-road mode during normal driving conditions. To disconnect the stabilizer/sway bar, shift to
either 4WD HIGH or 4WD LOW and push the
SWAY BAR button to obtain the Off-Road posi
-
tion. Refer to “Four Wheel Drive Operation” in
“Starting And Operating” for further informa -
tion. The “Sway Bar Indicator Light” will flash
until the stabilizer/sway bar has been fully
disconnected. NOTE:
The stabilizer/sway bar may be torque locked
due to left and right suspension height differ
-
ences. This condition is due to driving surface
differences or vehicle loading. In order for the
stabilizer/sway bar to disconnect/reconnect,
the right and left halves of the bar must be
aligned. This alignment may require that the
vehicle be driven onto level ground or rocked
from side to side.
To return to the On-Road mode, push the SWAY
BAR button again.WARNING!
Do not disconnect the stabilizer bar and drive
on hard surfaced roads or at speeds above
18 mph (29 km/h), you may lose control of
the vehicle, which could result in serious
injury or death. The front stabilizer bar
enhances vehicle stability and assists in
maintaining control of the vehicle. The system
monitors vehicle speed and will attempt to
reconnect the stabilizer bar at speeds over
18 mph (29 km/h). This is indicated by a
flashing off road light and solid on road light.
Once vehicle speed is reduced below 14 mph
(22 km/h), the system will attempt to return
to the Off-Road mode.
WARNING!
If the stabilizer/sway bar will not return to
On-Road mode, vehicle stability is reduced.
Do not attempt to drive the vehicle over
18 mph (29 km/h). Driving faster than
18 mph (29 km/h) may cause loss of control
of the vehicle, which could result in serious
injury or death. Contact your local service
center for assistance.

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STARTING AND OPERATING273
Increasing Pulling Power
In some cases, you may find yourself needing
more pulling power. The use of snatch blocks
increases mechanical advantage and that
increases your pulling power.
Double Line

Wire Rope Routing

Because pulling power decreases with the
number of layers of synthetic rope on the winch
drum, you can use a snatch block to double line
out more rope. This decreases the number of
layers of synthetic rope on the drum, and
increases pulling power. Start by feeding out
enough synthetic rope to free the winch hook.
Attach the hook to your vehicle's frame/tow
hook and run the rope through a snatch block.
Disengage the clutch and, using the snatch block, pull out enough synthetic rope to reach
your anchor point. Do not attach the hook to the
mounting kit. Secure to the anchor point with a
tree trunk protector or choker chain. Attach the
clevis/shackle. Attach the shackle to the two
ends of the strap/chain, being careful not to
over tighten (tighten and back-off 1/2 turn).
FUEL SAVER TECHNOLOGY — GAS ENGINE
(IF EQUIPPED)
This feature offers improved fuel economy by
shutting off four of the engine's eight cylinders
during light load and cruise conditions. The
system is automatic with no driver inputs or
additional driving skills required.
NOTE:
This system may take some time to return to full
functionality after a battery disconnect.
SPEED CONTROL
When engaged, the Speed Control takes over
accelerator operations at speeds greater than
20 mph (32 km/h), or 25 mph (40 km/h),
depending on the powertrain used.
The Speed Control buttons are located on the
right side of the steering wheel.

Speed Control Buttons

NOTE:
In order to ensure proper operation, the Speed
Control system has been designed to shut down
if multiple speed control functions are operated
at the same time. If this occurs, the Speed
Control system can be reactivated by pushing
the Speed Control on/off button and resetting
the desired vehicle set speed.
1 — On/Off Button
2 — RES (+)
3 — SET (-)
4 — CANCEL
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STARTING AND OPERATING277
Adaptive Cruise Control (ACC) Operation
The speed control buttons (located on the right
side of the steering wheel) operate the ACC
system.
Adaptive Cruise Control Buttons

NOTE:
Any chassis/suspension or tire size modifica -
tions to the vehicle will affect the performance
of the Adaptive Cruise Control and Forward
Collision Warning System.
Activating Adaptive Cruise Control (ACC)
You can only engage ACC if the vehicle speed is
above 0 mph (0 km/h).
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the ready
state, the instrument cluster display will read
“ACC Ready.”
When the system is off, the instrument cluster
display will read “Adaptive Cruise Control (ACC)
Off.”
NOTE:
You cannot engage ACC under the following
conditions:
When in Four-Wheel Drive Low.
When you apply the brakes.
When the parking brake is applied.
When the automatic transmission is in PARK,
REVERSE or NEUTRAL.
When the vehicle speed is outside of the
speed range.
You should switch off the ACC system:
When driving in fog, heavy rain, heavy
snow, sleet, heavy traffic, and complex
driving situations (i.e., in highway construc
-
tion zones).
When entering a turn lane or highway off
ramp; when driving on roads that are
winding, icy, snow-covered, slippery, or
have steep uphill or downhill slopes.
When towing a trailer up or down steep
slopes.
When circumstances do not allow safe
driving at a constant speed.
WARNING! (Continued)
1 — Adaptive Cruise Control On/Off Button
2 — Distance Button
3 — RES (+)
4 — SET (-)
5 — CANCEL
6 — Normal (Fixed Speed) Cruise Control On/Off
Button
5

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STARTING AND OPERATING279
To Cancel
The following conditions cancel the system:
The brake pedal is applied.
The CANCEL button is pushed.
An Anti-Lock Brake System (ABS) event
occurs.
The gear selector is removed from the DRIVE
position.
The Electronic Stability Control/Traction
Control System (ESC/TCS) activates.
The vehicle parking brake is applied.
Driver seatbelt is unbuckled at low speeds.
Driver door is opened at low speeds.
A Trailer Sway Control (TSC) event occurs.
The driver switches ESC to Full Off mode.
The braking temperature exceeds normal
range (overheated).
The trailer brake is applied manually (if
equipped).
To Turn Off
The system will turn off and clear the set speed
in memory if:
The Adaptive Cruise Control (ACC) on/off
button is pushed.
The Normal (Fixed Speed) Cruise Control on/
off button is pushed.
The ignition is placed in the OFF position.
You switch to Four-Wheel Drive Low.
To Resume
If there is a set speed in memory push the RES
(+) button and then remove your foot from the
accelerator pedal. The instrument cluster
display will display the last set speed.
NOTE:
If your vehicle stays at standstill for longer
than two seconds, the driver will have to push
the RES (+) button to reengage the ACC to the
existing set speed.
ACC cannot be resumed if there is a
stationary vehicle in front of your vehicle in
close proximity.
To Vary The Speed Setting
To Increase Speed
While ACC is set, you can increase the set speed
by pushing the RES (+) button.
The speed increment shown is dependent on
the chosen speed unit of U.S. (mph) or Metric
(km/h):
U.S. Speed (mph)
Pushing the RES (+) button once will result in
a 1 mph increase in set speed. Each subse -
quent tap of the button results in an increase
of 1 mph.
If the button is continually pushed, the set
speed will continue to increase in 5 mph
increments until the button is released. The
WARNING!
The Resume function should only be used if
traffic and road conditions permit. Resuming
a set speed that is too high or too low for
prevailing traffic and road conditions could
cause the vehicle to accelerate or decelerate
too sharply for safe operation. Failure to
follow these warnings can result in a collision
and death or serious personal injury.
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282STARTING AND OPERATING
NOTE:
The brake lights will illuminate whenever the
ACC system applies the brakes.
A Proximity Warning will alert the driver if ACC
predicts that its maximum braking level is not
sufficient to maintain the set distance. If this
occurs, a visual alert “BRAKE” will flash in the
instrument cluster display and a chime will
sound while ACC continues to apply its
maximum braking capacity.

Brake Alert

NOTE:
The “BRAKE!” Screen in the instrument cluster
display is a warning for the driver to take action
and does not necessarily mean that the
Forward Collision Warning system is applying
the brakes autonomously. Trailer Detect — If Equipped
When a trailer is detected, the ACC system auto
-
matically defaults to the longest setting (four
bars). The setting can be overridden by pushing
the Distance Button on the steering wheel.
Overtake Aid
When driving with ACC engaged and following a
vehicle, the system will provide an additional
acceleration up to the ACC set speed to assist in
passing the vehicle. This additional acceleration
is triggered when the driver utilizes the left turn
signal and will only be active when passing on
the left hand side.
ACC Operation At Stop
In the event that the ACC system brings your
vehicle to a standstill while following a target
vehicle, if the target vehicle starts moving within
two seconds of your vehicle coming to a stand -
still, your vehicle will resume motion without the
need for any driver action.
If the target vehicle does not start moving within
two seconds of your vehicle coming to a stand -
still, then ACC will cancel and the driver must
take over braking. When the target vehicle
drives off, ACC can be resumed by releasing the
brake and pushing the RES (+) button. NOTE:
After the ACC system holds your vehicle at a
standstill for approximately two seconds, a chime
will sound and an “ACC may cancel soon” warning
will display. The brakes will release when ACC is
canceled and the driver must take over braking.
While ACC is holding your vehicle at a standstill, if
the driver seatbelt is unbuckled or the driver door
is opened, the ACC system will cancel and the
brakes will release. Driver intervention will be
required at this mo ment.
Adaptive Cruise Control (ACC) Menu
The instrument cluster display will show the
current ACC system settings. The instrument
cluster display is located in the center of the
instrument cluster. The information it displays
depends on ACC system status.
WARNING!
When the ACC system is resumed, the driver
must ensure that there are no pedestrians,
vehicles or objects in the path of the vehicle.
Failure to follow these warnings can result in
a collision and death or serious personal
injury.

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