2020 Ram 2500 remote start

24GETTING TO KNOW YOUR VEHICLE
(Continued)
Remote Start Comfort Systems — If
Equipped
When remote start is activated, the heated
steering wheel, and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of remote start or until the ignition
switch is placed in the ON/RUN position.
NOTE:
The Remote Start Comfort system can be acti-
vated and deactivated through the Uconnect
System under “Auto-On Comfort And Remote
Start”. Refer to “Uconnect Settings” in “Multi -
media” for further information on Remote Start
Comfort System operation.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. There -fore, only key fobs that are programmed to the
vehicle can be used to start and operate the
vehicle. The system cannot reprogram a key fob
obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics.
Key Programming
Programming key fobs may be performed at an
authorized dealer.
Replacement Keys
NOTE:

Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the
vehicle. Once a key fob is programmed to a vehicle,
it cannot be programmed to any other vehicle.

CAUTION!

The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.

CAUTION!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.

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28GETTING TO KNOW YOUR VEHICLE
NOTE:
The key fob may not be able to be detected by
the vehicle Keyless Enter-N-Go system if it is
located next to a mobile phone, laptop or other
electronic device; these devices may block the
key fob’s wireless signal and prevent the
Keyless Enter-N-Go system from starting the
vehicle.

Power Door Lock Switches

While the ignition is in the ACC or ON/RUN posi -
tion, if you push the power door lock switch, and
any front door is open, the power locks will not
operate. This prevents you from accidentally
locking your key fob in the vehicle. Removing
the key fob or closing the door will allow the
locks to operate. A chime will sound if the key
fob is inside the vehicle and a door is open, as
a reminder to remove the key fob.Power Side Steps — If Equipped
The Power Side Steps will extend a step for
easier entry and exit of the vehicle.
When configured for “Auto” mode, under
“Safety And Driving Assistance” within Ucon -
nect settings, the Power Side Steps will deploy
when either the driver’s or passenger’s side
door is opened, or when the deploy setting is
activated through the touchscreen. When
configured for “Store” mode, the steps will stay
in their position but can also be deployed manu -
ally through the “controls” menu within the
radio touchscreen.
If the vehicle speed exceeds 5 mph (8 km/h), or
if the retract setting is selected in the touch -
screen, the steps will retract.
Refer to “Uconnect Settings” in “Multimedia”
for additional information.
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry system and
a feature of Keyless Enter-N-Go. This feature
allows you to lock and unlock the vehicle’s
door(s) without having to push the key fob lock
or unlock buttons. NOTE:
Passive Entry may be programmed on/off.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and if equipped will arm
the security alarm.
The vehicle security alarm can be armed/
disarmed by pushing the Passive Entry key
fob lock/unlock buttons (if equipped).
The key fob may not be able to be detected by
the vehicle Passive Entry system if it is
located next to a mobile phone, laptop or
other electronic device; these devices may
block the key fob's wireless signal and
prevent the Passive Entry door handle from
locking/unlocking the vehicle.

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GETTING TO KNOW YOUR VEHICLE35
Power Lumbar — If Equipped
Vehicles equipped with power driver or
passenger seats may also be equipped with
power lumbar. The power lumbar switch is
located on the outboard side of the power seat.
Push the switch forward to increase the lumbar
support. Push the switch rearward to decrease
the lumbar support.

Lumbar Control Switch

Driver Memory Seats — If Equipped
This feature allows the driver to store up to two
different memory profiles for easy recall
through memory buttons. Each memory profile
contains desired position settings for the
driver’s seat, side mirrors, adjustable pedals (if
equipped), and a set of desired radio station
presets. pushed.
NOTE:
If equipped with power convex mirrors, these
mirror positions will not set as part of a memory
profile. Refer to “Mirrors” in this chapter for
further information.
Your remote keyless entry key fob can also be
programmed to recall the same positions when
the unlock button is
NOTE:
Your vehicle is equipped with two key fobs, one
key fob can be linked to memory position 1 and
the other key fob can be linked to memory posi -
tion 2.
The driver memory seat buttons are located on
the driver door, next to the door handle.
Driver Memory Seat Buttons

Programming The Memory Feature
To create a new memory profile, perform the
following:

1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., driver’s seat, outside
mirrors, adjustable pedals (if equipped),
and radio station presets).
3. Push and release the set (S) button on the memory switch.
2

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38GETTING TO KNOW YOUR VEHICLE
NOTE:
If the vehicle is equipped with a 12-inch radio,
there will only be control buttons through the
touchscreen.
Push the heated seat button once to turn
the HI setting on.
Push the heated seat button a second
time to turn the MED setting on.
Push the heated seat button a third time
to turn the LO setting on.
Push the heated seat button a fourth time
to turn the heating elements off.
NOTE:
The engine must be running for the heated
seats to operate.
The level of heat selected will stay on until
the operator changes it.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the driver’s seat can be programmed to come
on during a remote start. This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
Rear Heated Seats
On some models, the two outboard rear seats
are equipped with heated seats. The heated
seat switches for these seats are located on the
rear of the center console.

Rear Heated Seat Switches

There are two heated seat switches that allow
the rear passengers to operate the seats inde -
pendently. You can choose from HI, MED, LO, or
OFF heat settings. Amber indicator lights in
each switch indicate the level of heat in use.
Push the heated seat button once to turn
the HI setting on.
Push the heated seat button a second
time to turn the MED setting on.
Push the heated seat button a third time
to turn the LO setting on.
Push the heated seat button a fourth time
to turn the heating elements off.
NOTE:
The level of heat selected will stay on until
the operator changes it.
Once a heat setting is selected, heat will be
felt within two to five minutes.
The engine must be running for the heated
seats to operate.

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GETTING TO KNOW YOUR VEHICLE39
Ventilated Seats — If Equipped
Front Ventilated Seats
Located in the seat cushion are small fans that
draw the air from the passenger compartment
and move air through fine perforations in the
seat cover to help keep the driver and front
passenger cooler in higher ambient tempera -
tures. The fans operate at three speeds, HI,
MED and LO.
The front ventilated seats control buttons are
located on the center instrument panel below
the touchscreen, and are also located within the
climate or controls screen of the touchscreen.
NOTE:
If the vehicle is equipped with a 12-inch radio,
there will only be control buttons through the
touchscreen.
Press the ventilated seat button once to
choose HI.
Press the ventilated seat button a second
time to choose MED.
Press the ventilated seat button a third
time to choose LO.
Press the ventilated seat button a fourth
time to turn the ventilation off.
NOTE:
The engine must be running for the ventilated
seats to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the driver’s seat can be programmed to come
on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
HEAD RESTRAINTS
Head restraints are designed to reduce the risk
of injury by restricting head movement in the
event of a rear impact. Head restraints should
be adjusted so that the top of the head restraint
is located above the top of your ear. NOTE:
Do not reverse the head restraints (making the
rear of the head restraint face forward) in an
attempt to gain additional clearance to the back
of your head.
WARNING!
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a
vehicle with the head restraints improperly
adjusted or removed could cause serious
injury or death in the event of a collision.
2

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42GETTING TO KNOW YOUR VEHICLE
Pull the lever toward the steering wheel to
unlock the steering column. With one hand
firmly on the steering wheel, move the steering
column up or down, as desired. Release the
lever to lock the steering column firmly in place.

Tilt Steering Lever
Heated Steering Wheel — If Equipped
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on, it will stay on until
the operator turns it off. The heated steering
wheel may not turn on when it is already warm.
The heated steering wheel control button is
located on the center instrument panel below
the touchscreen, as well as within the climate or
controls screen of the touchscreen.
Press the heated steering wheel button
once to turn the heating element on.
Press the heated steering wheel button a
second time to turn the heating element off.
NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated steering wheel can be programmed
to come on during a remote start. This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
using the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.

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GETTING TO KNOW YOUR VEHICLE57
NOTE:
The Rain Sensing feature will not operate
when the wiper switch is in the low or
high-speed position.
The Rain Sensing feature may not function
properly when ice, or dried salt water is
present on the windshield.
Use of Rain-X or products containing wax or
silicone may reduce Rain Sensing perfor -
mance.
The Rain Sensing system has protection
features for the wiper blades and arms, and will
not operate under the following conditions:
Low Ambient Temperature — When the igni-
tion is first placed in the ON position, the Rain
Sensing system will not operate until the
wiper switch is moved, vehicle speed is
greater than 0 mph (0 km/h), or the outside
temperature is greater than 32°F (0°C).
Transmission In NEUTRAL Position — When
the ignition is ON, and the transmission is in
the NEUTRAL position, the Rain Sensing
system will not operate until the wiper switch
is moved, vehicle speed is greater than
5 mph (8 km/h), or the gear selector is
moved out of the NEUTRAL position.
Remote Start Mode Inhibit — On vehicles
equipped with Remote Starting system, Rain
Sensing wipers are not operational when the
vehicle is in the remote start mode. Once the
operator is in the vehicle and has placed the
ignition switch in the RUN position, Rain
Sensing wiper operation can resume, if it has
been selected, and no other inhibit condi -
tions (mentioned previously) exist.
CLIMATE CONTROLS
The Climate Control system allows you to regu -
late the temperature, air flow, and direction of
air circulating throughout the vehicle. The
controls are located on the touchscreen (if
equipped), on the sides of the touchscreen, or
on the instrument panel below the radio.
Manual Climate Control Overview

Manual Climate Controls

2

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212STARTING AND OPERATING
This feature allows the driver to operate the igni -
tion switch with the push of a button, as long as
the Remote Start/Keyless Enter-N-Go key fob is
in the passenger compartment.
Normal Starting Using ENGINE START/STOP
Button
To Turn On The Engine Using The ENGINE
START/STOP Button

1. The transmission must be in PARK.

2. Press and hold the brake pedal while pushing the ENGINE START/STOP button
once.
3. The system takes over and attempts to start the vehicle. If the vehicle fails to start, the
starter will disengage automatically after 10
seconds.
4. If you wish to stop the cranking of the engine prior to the engine starting, push the
ENGINE START/STOP button again.
NOTE:
Normal starting of either a cold or a warm
engine is obtained without pumping or pressing
the accelerator pedal. To Turn Off The Engine Using ENGINE START/
STOP Button

1. Place the gear selector in PARK, then push
and release the ENGINE START/STOP
button.

2. The ignition will return to the OFF mode.
3. If the gear selector is not in PARK, the ENGINE START/STOP button must be held
for two seconds or three short pushes in a
row with the vehicle speed above 5 mph
(8 km/h) before the engine will shut off. The
ignition will remain in the ACC mode until
the gear selector is in PARK and the button
is pushed twice to the OFF mode.
4. If the gear selector is not in PARK and the ENGINE START/STOP button is pushed
once with the vehicle speed above 5 mph
(8 km/h), the instrument cluster will display
a “Vehicle Not In Park ” message and the
engine will remain running. Never leave a
vehicle out of the PARK position, or it could
roll.
NOTE:
If the gear selector is not in PARK, and the
ENGINE START/STOP button is pushed once with the vehicle speed below 5 mph (8 km/h),
the engine will shut off and the ignition will
remain in the ACC position. If vehicle speed
drops below 1.2 mph (1.9 km/h), the vehicle
may AutoPark. See AutoPark section for further
details.
ENGINE START/STOP Button Functions — With
Driver’s Foot OFF The Brake Pedal (In PARK Or
NEUTRAL Position)
The ENGINE START/STOP button operates
similar to an ignition switch. It has three modes:
OFF, ACC, and RUN. To change the ignition
modes without starting the vehicle and use the
accessories, follow these directions:

1. Start with the ignition in the OFF mode.

2. Push the ENGINE START/STOP button once to place the ignition to the ACC mode.
3. Push the ENGINE START/STOP button a second time to place the ignition to the RUN
mode.
4. Push the ENGINE START/STOP button a third time to return the ignition to the OFF
mode.

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