2020 Ram 2500 Perform service message

292STARTING AND OPERATING
Adjustable Chime Volume Settings
The rear chime volume settings are program -
mable through the Uconnect system. Refer to
“Uconnect Settings” in “Multimedia” for further
information.
The chime volume settings include low,
medium, and high. The factory default volume is
medium.
Enabling And Disabling ParkSense
ParkSense can be enabled and disabled with
the ParkSense switch.
When the gear selector is moved to
REVERSE and the system is disabled,
the instrument cluster display will
show the vehicle graphic with “Off”
over the arcs for as long as the vehicle is in
REVERSE.
NOTE:
The ParkSense system will automatically
disable when the system detects that a trailer
with trailer brakes has been connected to the
Integrated Trailer Brake Module. The instru -
ment cluster display will show an “Off” message over the arcs if the ParkSense system is off, or
a “Trailer” message if the system is on, for as
long as the vehicle is in REVERSE.
The ParkSense switch LED will be on when Park-
Sense is disabled or defective. The ParkSense
switch LED will be off when the system is
enabled.
If the ParkSense switch is pushed, and the
system is disabled or requires service, the Park-
Sense switch LED will blink momentarily, and
then the LED will be on.
Service The ParkSense Rear Park Assist
System
During vehicle start up, when the Rear Park
-
Sense System has detected a faulted condition,
the instrument cluster display will show the
"Rear ParkSense Unavailable Service Required"
or the "Rear ParkSense Unavailable Wipe
Sensors" message.
When the gear selector is moved into REVERSE,
a vehicle graphic will show in the instrument
cluster display, along with the display overlay
“Rear ParkSense Unavailable Wipe Sensors.” If
the system needs service, the display overlay
will read “Rear ParkSense Unavailable Service Required” Under this condition, ParkSense will
not operate.
If "Rear ParkSense Unavailable Wipe Sensors"
appears in the instrument cluster display make
sure the outer surface and the underside of the
rear fascia/bumper is clean and clear of snow,
ice, mud, dirt or other obstruction, and then
cycle the ignition. If the message continues to
appear, see an authorized dealer.
If "Rear ParkSense Unavailable Service
Required" appears in the instrument cluster
display, see an authorized dealer.
Cleaning The ParkSense System
Clean the ParkSense sensors with water, car
wash soap and a soft cloth. Do not use rough or
hard cloths. Do not scratch or poke the sensors.
Otherwise, you could damage the sensors.
ParkSense System Usage Precautions
NOTE:
Ensure that the rear bumper is free of snow,
ice, mud, dirt and debris to keep the Park
-
Sense system operating properly.
Jackhammers, large trucks, and other vibra -
tions could affect the performance of Park -
Sense.

20_DJD2_OM_EN_USC_t.book Page 292

298STARTING AND OPERATING
Service Required" or the "Front/Rear Park -
Sense Unavailable Wipe Sensors" message.
When the gear selector is moved into REVERSE,
a vehicle graphic will show in the instrument
cluster display, along with the display overlay
“Wipe Sensors.” If the system needs service,
the display overlay will read “Service.” Under
this condition, ParkSense will not operate.
If "Front/Rear ParkSense Unavailable Wipe
Sensors" appears in the instrument cluster
display make sure the outer surface and the
underside of the rear fascia/bumper is clean
and clear of snow, ice, mud, dirt or other
obstruction, and then cycle the ignition. If the
message continues to appear, see an autho -
rized dealer.
If "Front/Rear ParkSense Unavailable Service
Required" appears in the instrument cluster
display, see an authorized dealer.
Cleaning The ParkSense System
Clean the ParkSense sensors with water, car
wash soap and a soft cloth. Do not use rough or
hard cloths. Do not scratch or poke the sensors.
Otherwise, you could damage the sensors.
ParkSense System Usage Precautions
NOTE:
Ensure that the front and rear bumpers are
free of snow, ice, mud, dirt and debris to keep
the ParkSense system operating properly.
Jackhammers, large trucks, and other vibra -
tions could affect the performance of Park -
Sense.
When you move the gear selector to the
REVERSE position and Front or Rear Park -
Sense is turned off, the instrument cluster
display will show "Off" on the vehicle graphic
arcs. This vehicle graphic will be displayed for
as long as the vehicle is in REVERSE.
ParkSense, when on, will reduce the volume
of the radio when it is sounding a tone.
Clean the ParkSense sensors regularly,
taking care not to scratch or damage them.
The sensors must not be covered with ice,
snow, slush, mud, dirt or debris. Failure to do
so can result in the system not working prop -
erly. The ParkSense system might not detect an obstacle behind or in front of the fascia/
bumper, or it could provide a false indication
that an obstacle is behind or in front of the
fascia/bumper.
Use the ParkSense switch to turn the Park
-
Sense system off if obstacles such as bicycle
carriers, trailer hitches, etc. are placed within
18 inches (45 cm) from the rear fascia/
bumper. Failure to do so can result in the
system misinterpreting a close obstacle as a
sensor problem, causing the “Front/Rear
ParkSense Unavailable Service Required”
message to be appear in the instrument
cluster display.
On vehicles equipped with a tailgate, Park -
Sense should be disabled when the tailgate
is in the lowered or open position. A lowered
tailgate could provide a false indication that
an obstacle is behind the vehicle.

20_DJD2_OM_EN_USC_t.book Page 298

380
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GAS ENGINE
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indi-
cator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required”
message is displayed. Severe Operating Condi-
tions can cause the change oil message to illu -
minate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles
(805 km).
Your authorized dealer will reset the oil change
indicator message after completing the sched -
uled oil change.
If a scheduled oil change is performed by
someone other than your authorized dealer, the
message can be reset by referring to the steps described under “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel”.
NOTE:
Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
NOTE:
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominantly at idle, or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on.
Check the fluid levels of the coolant reservoir,
brake master cylinder, power steering and
automatic transmission (six-speed only) and
fill as needed
Check function of all interior and exterior
lights
Maintenance Plan — Gasoline Engine
Required Maintenance
Refer to the Maintenance Plan on the following
pages for required maintenance. More frequent
maintenance may be needed in severe condi
-
tions, such as dusty areas and very short trip
driving. In some extreme conditions, additional
maintenance not specified in the maintenance
schedule may be required.

20_DJD2_OM_EN_USC_t.book Page 380

SERVICING AND MAINTENANCE385
Inspection and service should also be
performed anytime a malfunction is observed or
suspected. Retain all receipts.
NOTE:
Using white lithium grease, lubricate the door
hinge pivot joints twice a year to prevent prema-
ture wear.
Oil Change Indicator System — Cummins
Diesel
Your vehicle is equipped with an engine oil
change indicator system. This system will alert
you when it is time to change your engine oil by
displaying the words “Oil Change Due” in your
instrument cluster display. The oil change
reminder will remind the owner to change the
engine oil every 15,000 miles (24,000 km) or
500 hours, whichever comes first, except for the
Chassis Cab models configured with optional
B20 capability that are using greater than 5%
levels of biodiesel, which are 12,500 miles
(20,000 km) or 400 hours, whichever comes
first. Failure to change the engine oil per the
maintenance schedule can result in internal
engine damage. Your authorized dealer will reset the oil change
indicator message after completing the sched
-
uled oil change. If a scheduled oil change is
performed by someone other than your autho -
rized dealer, the message can be reset by refer -
ring to the steps described under “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
Replace the engine oil and oil filter every
15,000 miles (24,000 km) or 12 months, or
sooner if prompted by the oil change indicator
system. Under no circumstances should oil
change intervals exceed 15,000 miles
(24,000 km) or 12 months, whichever comes
first.
NOTE:
Under no circumstances should oil change
intervals exceed 15,000 miles (24,000 km)
or 12 months or 500 hours, whichever
comes first.
Replace the engine oil and oil filter every
12,500 miles (20,000 km) or 400 hours,
whichever comes first when running greater
than 5% levels of biodiesel (Chassis Cab
models configured with optional B20 capa -
bility). If Chassis Cab models configured with optional
B20 capability are operated with greater than
5% levels of biodiesel, the oil change interval
must not exceed 12,500 miles (20,000 km) or
400 hours, whichever comes first under any
circumstances. See the Fuel Requirements
section for more information regarding opera
-
tion with biodiesel blend (B6-B20) fuel meeting
ASTM specification D-7467.
Perform Service Indicator — Cummins
Diesel
Your vehicle will require emissions mainte -
nance at a set interval. To help remind you
when this maintenance is due, the instrument
cluster will display “Perform Service”. When the
“Perform Service” message is displayed on the
instrument cluster it is necessary to have the
emissions maintenance performed. Emissions
maintenance may include replacing the Closed
Crankcase Ventilation (CCV) filter element. The
procedure for clearing and resetting the
“Perform Service” indicator message is located
in the appropriate Service Information.
7

20_DJD2_OM_EN_USC_t.book Page 385