2020 Ram 1500 tow

STARTING AND OPERATING 307

The following indicators should be used to ensure that you have
properly engaged the transmission into the PARK position:

• Look at the transmission gear position display and verifythat it indicates the PARK position (P), and is not blinking.
• With brake pedal released, verify that the gear selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete stop.
NEUTRAL (N)

Use this range when the vehicle is standing for prolonged
periods with the engine running. Apply the parking brake and
shift the transmission into PARK if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
CAUTION!
• DO NOT race the engine when shifting from PARK or NEUTRAL into another gear range, as this can damage
the drivetrain.
• Before moving the transmission gear selector out of PARK, you must start the engine, and also press the
brake pedal. Otherwise, damage to the gear selector
could result.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “In Case Of Emergency” for further
information.
5
2020_DT_1500_OM_US.book Page 307

308 STARTING AND OPERATING
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), select TOW/HAUL mode or use the
Electronic Range Select (ERS) shift control (refer to "Elec-
tronic Range Select (ERS) Operation" in this section for
further information) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing exces -
sive shifting and heat buildup.
During extremely cold temperatures (-22°F [-30°C] or
below), transmission operation may be modified depending
on engine and transmission temperature as well as vehicle
speed. Normal operation will resume once the transmission
temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in certain gears, or may not shift at all. Vehicle
performance may be severely degraded and the engine may
stall. In some situations, the transmission may not re-engage
if the engine is turned off and restarted. The Malfunction Indicator Light (MIL) may be illuminated. A message in the
instrument cluster will inform the driver of the more serious
conditions, and indicate what actions may be necessary.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
NOTE:
In cases where the instrument cluster message indicates the
transmission may not re-engage after engine shutdown,
perform this procedure only in a desired location (prefer
-
ably, at an authorized dealer).
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
2020_DT_1500_OM_US.book Page 308

310 STARTING AND OPERATING
When to Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting occurs,
push the TOW/HAUL switch to activate TOW/HAUL
mode. This will improve performance and reduce the poten-
tial for transmission overheating or failure due to excessive
shifting.
TOW/HAUL Switch The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default at
engine start-up. If TOW/HAUL mode is desired, the switch
must be pushed each time the engine is started.
FOUR-WHEEL DRIVE OPERATION — IF EQUIPPED
Four-wheel drive trucks are equipped with either a manu-
ally shifted transfer case or an electronically shifted transfer
case. Refer to the operating instructions for your transfer
case, located in this section for further information.
WARNING!
Do not use the “TOW/HAUL” feature when driving in
icy or slippery conditions. The increased engine braking
can cause the rear wheels to slide, and the vehicle to
swing around with the possible loss of vehicle control,
which may cause an accident possibly resulting in
personal injury or death.
2020_DT_1500_OM_US.book Page 310

312 STARTING AND OPERATING
NEUTRAL (N)
Neutral — This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
this section for further information.This electronically shifted transfer case is designed to be
driven in the two–wheel drive position (2WD) for normal
street and highway conditions on dry hard surfaced roads).
Driving the vehicle in 2WD will have greater fuel economy
benefits as the front axle is not engaged in 2WD.
When additional traction is required, the transfer case 4WD
HIGH and 4WD LOW positions can be used to maximize
torque to the front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is accomplished by
pushing the desired position on the 4WD control switch.
Refer to “Shifting Procedure” in this section for specific
shifting instructions.
The 4WD HIGH and 4WD LOW positions are designed for
loose, slippery road surfaces only. Driving in the 4WD HIGH
and 4WD LOW positions on dry, hard surfaced roads may
cause increased tire wear and damage to the driveline
components.
NOTE:
The transfer case NEUTRAL button is located in the center of
the 4WD Control Switch and is pushed by using a ballpoint
pen or similar object. The transfer case NEUTRAL position is
to be used for recreational towing only. Refer to “Recre
-
ational Towing” in “Starting And Operating” for further
information.
WARNING!
• You or others could be injured or killed if you leave the vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive shaft
from the powertrain, and will allow the vehicle to roll,
even if the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
• The transmission may not engage PARK if the vehicle is moving. Always bring the vehicle to a complete stop
before shifting to PARK, and verify that the transmis -
sion gear position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly indicated,
before exiting the vehicle.
2020_DT_1500_OM_US.book Page 312

STARTING AND OPERATING 315
This electronically shifted transfer case provides five mode
positions:
• Two-Wheel Drive High Range (2WD)
• Four-Wheel Drive Automatic High Range (4WD AUTO)
• Four-Wheel Drive High Range (4WD HIGH)
• Four-Wheel Drive Low Range (4WD LOW)
• Neutral (NEUTRAL)
For additional information on the appropriate use of each
transfer case mode position, see the information below:
2WD
Two-Wheel Drive High Range — This range is for normal
street and highway driving on dry hard surfaced roads.
4WD AUTO
Four-Wheel Drive Auto High Range — This range sends
power to the front wheels automatically when the vehicle
senses a loss of traction. This range may be used during
varying road conditions.4WD HIGH
Four-Wheel Drive High Range — This range provides torque
to the front driveshaft (engages four-wheel drive) which
allows front and rear wheels to spin at the same speed. This
provides additional traction for loose or slippery road
surfaces only.
4WD LOW
Four-Wheel Drive Low Range — This range provides low
speed four-wheel drive. It maximizes torque (increased
torque over 4WD HIGH) to the front driveshaft; allowing
front and rear wheels to rotate at the same speed. This range
provides additional traction and maximum pulling power
for loose or slippery road surfaces only. Do not exceed
25 mph (40 km/h) in this range.
NEUTRAL (N)
Neutral — This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
this section for further information.
5
2020_DT_1500_OM_US.book Page 315

316 STARTING AND OPERATING
This electronically shifted transfer case is designed to be
driven in the two–wheel drive position (2WD) or four-wheel
drive auto position (4WD AUTO) for normal street and
highway conditions on dry, hard surfaced roads. Driving the
vehicle in 2WD will have greater fuel economy benefits as
the front axle is not engaged in 2WD.For variable driving conditions, the 4WD AUTO mode can
be used. In this mode, the front axle is engaged, but the
vehicle's power is sent to the rear wheels. Four-wheel drive
will be automatically engaged when the vehicle senses a loss
of traction. Because the front axle is engaged, this mode will
result in lower fuel economy than the 2WD mode.
When additional traction is required, the transfer case 4WD
HIGH and 4WD LOW positions can be used to maximize
torque to the front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is accomplished
pushing the desired position on the 4WD Control Switch.
Refer to “Shifting Procedure” in this section for specific
shifting instructions.

The 4WD HIGH and 4WD LOW positions are designed for
loose, slippery road surfaces only. Driving in the 4WD HIGH
and 4WD LOW positions on dry hard surfaced roads may cause
increased tire wear and damage to the driveline components.
NOTE:
The transfer case NEUTRAL button is located in the center of the
4WD Control Switch and is pushed by using a ballpoint pen or
similar object. The transfer case NEUTRAL position is to be used
for recreational towing only. Refer to “Recreational Towing” in
“Starting And Operating” for further information.

WARNING!
• You or others could be injured or killed if you leave the vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive shaft
from the powertrain, and will allow the vehicle to roll,
even if the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
• The transmission may not engage PARK if the vehicle is moving. Always bring the vehicle to a complete stop
before shifting to PARK, and verify that the transmis -
sion gear position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly indicated,
before exiting the vehicle.
2020_DT_1500_OM_US.book Page 316

322 STARTING AND OPERATING
NOTE:
If equipped with a touch screen radio all enabling/disabling
of air suspension features must be done through the radio.
Refer to “Uconnect Settings” in “Multimedia” for further
information.
Air Suspension Modes
The Air Suspension system has multiple modes to protect the
system in unique situations:
Automatic AERO Mode
To improve aerodynamics, the air suspension system has a
feature which will put the vehicle into AERO height auto-
matically. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” for further information.

Automatic Aero Mode may be disabled through vehicle
settings in the instrument cluster display or through your
Uconnect Radio if equipped. Refer to “Instrument Cluster Display” in “Getting To Know Your Instrument Panel” or
“Uconnect Settings” in “Multimedia” for further information.

NOTE:
This mode is intended to be enabled with engine running.
Tire Jack Mode
To assist with changing a tire, the air suspension system has
a feature which allows the automatic leveling to be disabled.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” or “Uconnect Settings” in “Multi
-
media” if equipped with a touch screen radio for further
information.
NOTE:
This mode is intended to be enabled with engine running.
Transport Mode
For towing your vehicle with four wheels off the road, the air
suspension system has a feature which will put the vehicle
into Entry/Exit height and disable the automatic load
leveling system. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” or “Uconnect
Settings” in “Multimedia” if equipped with a touch screen
radio for further information.
NOTE:
This mode is intended to be enabled with engine running.
WARNING!
The air suspension system uses a high pressure volume
of air to operate the system. To avoid personal injury or
damage to the system, see your authorized dealer for
service.
2020_DT_1500_OM_US.book Page 322

STARTING AND OPERATING 323
Wheel Alignment Mode
Before performing a wheel alignment, this mode must be
enabled. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” or “Uconnect Settings” in
“Multimedia” if equipped with a touch screen radio for
further information.
NOTE:
This mode is intended to be enabled with engine running.
Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will automat -
ically resume as soon as system operation requirements are
met. See your authorized dealer if system does not resume.
NOTE:
If towing with air suspension refer to “Trailer Towing” in
“Starting And Operating” for further information.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information. An audible chime will be heard whenever a system error has
been detected.
See an authorized dealer for system service if normal opera
-
tion does not resume.
Operation
Air Suspension Switch
1 — Off-Road 2 Indicator (Customer selectable)
2 — Off-Road 1 Indicator (Customer selectable)
3 — Normal Ride Height Indicator (Customer selectable)
4 — Aero Mode Indicator (Customer Selectable)
5 — Entry/Exit Mode Indicator (Customer selectable)
6 — Height Selector
5
2020_DT_1500_OM_US.book Page 323