2020 Ram 1500 light
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654 CUSTOMER ASSISTANCE
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the manu-
facturer has installed special TDD (Telecommunication
Devices for the Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who has access to a
TDD or a conventional teletypewriter (TTY) in the United
States, can communicate with the manufacturer by dialing
1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer's New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manufac-
turer's service contracts. If you purchased a manufacturer's
service contract, you will receive Plan Provisions and an
Owner Identification Card in the mail within three weeks of
the vehicle delivery date. If you have any questions about the service contract, call the manufacturer's Service Contract
National Customer Hotline at 1-800-521-9922 (Canadian resi
-
dents, call (800) 465-2001 English / (800) 387-9983 French).
The manufacturer will not stand behind any service contract
that is not the manufacturer's service contract. It is not
responsible for any service contract other than the manufac -
turer's service contract. If you purchased a service contract
that is not a manufacturer's service contract, and you require
service after the manufacturer's New Vehicle Limited
Warranty expires, please refer to the contract documents,
and contact the person listed in those documents.
We appreciate that you have made a major investment when
you purchased the vehicle. Authorized dealers have made
major investments in facilities, tools, and training to assure
that you are absolutely delighted with the ownership experi -
ence. You will be pleased with their sincere efforts to resolve
any warranty issues or related concerns.
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INDEX
A
Adaptive Cruise Control (ACC) (Cruise Control) ............. 340
Adding Engine Coolant (Antifreeze) ................................... 508
Adding Fuel ............................................................................. 403
Additives, Fuel ........................................................................ 550
Adjust Down....................................................................................... 46
Forward .................................................................................. 46
Rearward ................................................................................ 46
Up ............................................................................................ 46
Adjustable Pedals...................................................................... 58
Air Bag Air Bag Operation ............................................................... 249Air Bag Warning Light ............................................... 246, 250
Enhanced Accident Response ................................... 262, 481
Event Data Recorder (EDR) ............................................... 481
Front Air Bag ....................................................................... 250If Deployment Occurs ........................................................ 261
Knee Impact Bolsters .......................................................... 257Maintaining Your Air Bag System.................................... 263
Maintenance......................................................................... 263
Redundant Air Bag Warning Light .................................. 247
Transporting Pets ................................................................ 285
Air Bag Light ........................................................... 179, 246, 287 Air Cleaner, Engine (Engine Air Cleaner Filter).................494
Air Conditioner Maintenance ...............................................496
Air Conditioner Refrigerant ..........................................496, 497
Air Conditioner System..........................................................496
Air Conditioning ................................................................. 78, 90
Air Conditioning Filter .....................................................93, 497
Air Conditioning System .........................................................91
Air Conditioning, Operating Tips ..........................................92
Air Filter ...................................................................................494
Air Pressure Tires .......................................................................................526
Air Suspension ................................................................319, 325
Alarm Panic ........................................................................................20
Security Alarm ...............................................................33, 180
Alterations/Modifications Vehicle.....................................................................................15
Android Auto ..........................................................................647
Antifreeze (Engine Coolant) ..........................................507, 553 Disposal ................................................................................509
Anti-Lock Brake System (ABS) .............................................198
Anti-Lock Warning Light.......................................................187
Apple CarPlay .........................................................................648
Assist, Hill Start .......................................................................207
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658
Audio Systems (Radio) .......................................................... 557
Auto Down Power Windows .................................................. 95Auto Unlock, Doors ................................................................ 308
Automatic Door Locks ............................................................. 41
Automatic Headlights .............................................................. 70
Automatic High Beams ............................................................ 68
Automatic Tailgate Release ................................................... 107
Automatic Temperature Control (ATC) ................................ 91
Automatic Transmission ................................................ 304, 514 Adding Fluid ....................................................................... 514Fluid And Filter Change .................................................... 514
Fluid Change........................................................................ 514
Fluid Level Check ....................................................... 513, 514
Fluid Type .................................................................... 513, 556
Special Additives................................................................. 514
Automatic Transmission Limp Home Mode ...................... 308
Auxiliary Driving Systems .................................................... 211
Axle Fluid......................................................................... 515, 556
Axle Lubrication...................................................................... 515 B
Back-Up .................................................................................... 396
Back-Up Camera ..................................................................... 396
Battery............................................................................... 181, 491 Charging System Light....................................................... 181
Keyless Key Fob Replacement ............................................ 21
Battery Saver Feature ............................................................... 73 Belts, Seat ..................................................................................286
Blind Spot Monitoring ............................................................ 211
Body Builders Guide ................................................................14
Body Mechanism Lubrication ...............................................502
B-Pillar Location ......................................................................521
Brake Assist System ................................................................200
Brake Control System .............................................................199
Brake Fluid .......................................................................512, 556
Brake System....................................................................512, 546 Fluid Check ..........................................................................512
Master Cylinder ...................................................................512Parking ..................................................................................297
Warning Light......................................................................179
Brake/Transmission Interlock ..............................................304
Bulb Replacement ...................................................................436
Bulbs, Light ......................................................................289, 436 C
Camera...................................................................................... 396
Camera, Rear....................................................................396, 398
Camper .....................................................................................146
Capacities, Fuel........................................................................553
Caps, Filler Oil (Engine) ..................................................................487, 493
Radiator (Coolant Pressure)...............................................509
Car Washes ..............................................................................540
Carbon Monoxide Warning ...........................................286, 552
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659
Cargo Light ................................................................................ 72
Cellular Phone ......................................................................... 626
Center High Mounted Stop Light......................................... 443
Center Seat Storage Compartment ....................................... 118
Chart, Tire Sizing .................................................................... 517
Check Engine Light (Malfunction Indicator Light) ........... 196
Checking Your Vehicle For Safety ........................................ 285
Checks, Safety .......................................................................... 285
Child Restraint ........................................................................ 265
Child Restraints Booster Seats ........................................................................ 269
Child Seat Installation ................................................ 278, 280
How To Stow An unused ALR Seat Belt ......................... 276Infant And Child Restraints .............................................. 266Locating The LATCH Anchorages ................................... 274
Lower Anchors And Tethers For Children ..................... 270Older Children And Child Restraints .............................. 268
Seating Positions ................................................................. 270
Clean Air Gasoline .................................................................. 549
Cleaning Wheels................................................................................... 535
Climate Control ......................................................................... 78 Automatic ............................................................................... 82
Manual .................................................................................... 78
Cold Weather Operation........................................................ 296
Compact Spare Tire ................................................................ 533 Contract, Service......................................................................654
Cooling Pressure Cap (Radiator Cap) ..................................509
Cooling System ........................................................................506
Adding Coolant (Antifreeze) .............................................508
Coolant Level ...............................................................507, 510Cooling Capacity .................................................................553
Disposal Of Used Coolant..................................................509Drain, Flush, And Refill .....................................................507
Inspection ............................................................................. 510
Points To Remember ........................................................... 511Pressure Cap ........................................................................509Radiator Cap ........................................................................509Selection Of Coolant (Antifreeze) .....................507, 553, 554
Corrosion Protection ...............................................................539
Cruise Control (Speed Control) ............................................340
Cruise Light .....................................................................193, 194
Cupholders...............................................................................126
Customer Assistance ..............................................................652
Cybersecurity ...........................................................................558 D
Daytime Running Lights ..........................................................67
Dealer Service ..........................................................................492
Defroster, Rear Window ..........................................................78
Defroster, Windshield ......................................................78, 287
Delay (Intermittent) Wipers ....................................................76
Diagnostic System, Onboard .................................................195
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660
Differential, Limited Slip ....................................................... 332
Disable Vehicle Towing ......................................................... 478
Disposal Antifreeze (Engine Coolant) .............................................. 509
Do Not Disturb ........................................................................ 646
Door Ajar.......................................................................... 182, 183
Door Ajar Light ............................................................... 182, 183
Door Locks Automatic ............................................................................... 41
Doors........................................................................................... 35
Drag And Drop Menu ............................................................ 557
Driver’s Seat Back Tilt .............................................................. 42
Driving Through Flowing, Rising, Or Shallow Standing
Water ..................................................................................... 427
Dual Rear Wheels ................................................................... 547 E
Electric Brake Control System ............................................... 199 Anti-Lock Brake System ..................................................... 198
Electronic Roll Mitigation .......................................... 200, 210
Electric Parking Brake ............................................................ 297
Electrical Power Outlets......................................................... 128
Electronic Range Select (ERS)................................................ 309
Electronic Speed Control (Cruise Control).......................... 337
Electronic Stability Control (ESC) ........................................ 201
Electronic Throttle Control Warning Light ......................... 181 Electronically Shifted Transfer Case ............................311, 314
Emergency, In Case Of
Freeing Vehicle When Stuck ..............................................477Hazard Warning Flasher ....................................................431
Jump Starting .......................................................................472
Emission Control System Maintenance ...............................196
Engine .......................................................................................487 Air Cleaner ...........................................................................494
Block Heater .........................................................................296
Break-In Recommendations...............................................297Compartment .......................................................487, 488, 489Compartment Identification ..............................487, 488, 489Coolant (Antifreeze)............................................................ 554
Exhaust Gas Caution................................................... 286, 552Fails To Start.........................................................................295
Flooded, Starting .................................................................295
Fuel Requirements ......................................................548, 553
Jump Starting .......................................................................472Oil ..........................................................................492, 553, 554
Oil Filler Cap ................................................................487, 493
Oil Filter ................................................................................494Oil Selection .................................................................492, 553
Oil Synthetic .........................................................................493
Overheating..........................................................................475
Starting..................................................................................292
Engine Oil Viscosity................................................................493
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Engine Oil Viscosity Chart .................................................... 493
Enhanced Accident Response Feature ......................... 262, 481
Entry System, Illuminated ....................................................... 75
Ethanol...................................................................................... 550
Exhaust Gas Cautions .................................................... 286, 552
Exhaust System ............................................................... 286, 505
Exterior Lighting ....................................................................... 66 Exterior Lights ................................................................... 66, 289 F
Filters Air Cleaner ........................................................................... 494Air Conditioning ........................................................... 93, 497
Engine Oil..................................................................... 494, 554
Engine Oil Disposal ............................................................ 494
Flashers Turn Signals ........................................................... 71, 193, 289
Flash-To-Pass ............................................................................. 69
Flat Tire Stowage .................................................................... 468
Fluid Capacities ....................................................................... 553
Fluid Leaks ............................................................................... 289
Fluid Level Checks Brake ..................................................................................... 512
Fluid, Brake .............................................................................. 556
Fluids And Lubricants ........................................................... 554
Fog Lights........................................................................... 71, 441
Fold-Flat Seats ........................................................................... 42 Forward Collision Warning................................................... 222
Four Wheel Drive .................................................................... 310
Four-Way Hazard Flasher .....................................................431
Freeing A Stuck Vehicle .........................................................477
Front Axle (Differential) .........................................................515
Fuel ............................................................................................548 Adding ..................................................................................403
Additives ..............................................................................550
Clean Air...............................................................................549
Ethanol ..................................................................................550
Gasoline ................................................................................548Light ...................................................................................... 185
Materials Added ..................................................................550
Methanol...............................................................................550
Octane Rating.......................................................548, 549, 554Requirements ...............................................................548, 553Tank Capacity ......................................................................553
Fuses..........................................................................................444 G
Garage Door Opener (HomeLink) ........................................109
Gasoline, Clean Air .................................................................549
Gasoline, Reformulated..........................................................549
General Information ...............................................................233
Glass Cleaning .........................................................................545
Grocery Bag Retainer ................................................................54
Gross Axle Weight Rating .....................................................408
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Gross Vehicle Weight Rating ................................................ 407
GuideBody Builders ........................................................................ 14
GVWR ....................................................................................... 405 H
Hazard Driving Through Flowing, Rising, Or Shallow
Standing Water .................................................................... 427
Hazard Warning Flashers ...................................................... 431
Head Restraints ......................................................................... 54
Head Rests ................................................................................. 54
Headlights ................................................................................ 438 Cleaning................................................................................ 540
High Beam.............................................................................. 68
High Beam/Low Beam Select Switch ................................ 68
Lights On Reminder ............................................................. 71
Passing .................................................................................... 69
Switch...................................................................................... 66
Heated Mirrors .......................................................................... 65
Heater, Engine Block .............................................................. 296
High Beam/Low Beam Select (Dimmer) Switch ................. 68
Hill Descent Control ............................................................... 205
Hill Descent Control Indicator .............................................. 205
Hill Start Assist........................................................................ 207
Hitches Trailer Towing ..................................................................... 411 Hoisting ....................................................................................516
HomeLink (Garage Door Opener) ........................................109
Hood Prop ................................................................................105
Hood Release ...........................................................................105
I
Ignition........................................................................................25 Switch ......................................................................................25
Illuminated Entry ......................................................................75
In Vehicle Help Vehicle User Guide ...............................................................16
Inside Rearview Mirror ..............................................59, 60, 431 Instrument Cluster Descriptions .........................................................................193
Display ..................................................................................166
Instrument Panel Lens Cleaning...........................................545
Integrated Trailer Brake Control...........................................416
Interior Appearance Care ......................................................543
Interior Lights ............................................................................73 Intermittent Wipers (Delay Wipers) .......................................76
Introduction ...............................................................................13
Inverter Outlet (115V).............................................................131
iPod/USB/MP3 Control ........................................................623 J
Jack Location ............................................................................454
Jump Starting ...........................................................................472
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K
Key Fob Panic Alarm ........................................................................... 20
Programming Additional Key Fobs ............................. 24, 31
Key Fob Battery Service (Remote Keyless Entry)................. 21
Key Fob Programming (Remote Keyless Entry) .................. 24
Keyless Enter-N-Go .......................................................... 37, 291 Lock The Vehicle’s Doors................................... 566, 586, 610
Passive Entry.......................................................................... 37
Passive Entry Programming ...................................... 586, 610
Keys............................................................................................. 18 Replacement........................................................................... 32 L
Lane Change And Turn Signals .............................................. 71 Lane Change Assist .................................................................. 71
LaneSense ................................................................................. 391
Lap/Shoulder Belts ................................................................ 237
Latches ...................................................................................... 289 Hood ..................................................................................... 105
Lead Free Gasoline ................................................................. 548
Leaks, Fluid.............................................................................. 289
Life Of Tires ............................................................................. 529
Light Bulbs ....................................................................... 289, 436
Lights ........................................................................................ 289 Air Bag .................................................................. 179, 246, 287
Brake Assist Warning ......................................................... 204 Brake Warning .....................................................................179
Bulb Replacement................................................................436
Cargo .......................................................................................72
Center Mounted Stop..........................................................443
Courtesy/Reading ................................................................73
Cruise ............................................................................193, 194 Daytime Running ..................................................................67
Electronic Stability Program(ESP) Indicator ...................181
Engine Temperature Warning ...........................................181
Exterior............................................................................66, 289Fog .........................................................................................441
Hazard Warning Flasher ....................................................431
Headlights ........................................................................66, 70High Beam ..............................................................................68
High Beam/Low Beam Select .............................................68
Hill Descent Control Indicator .......................................... 205Illuminated Entry ..................................................................75
Interior ....................................................................................73
Lights On Reminder..............................................................71
Low Fuel ...............................................................................185
Malfunction Indicator (Check Engine).............................183Park........................................................................................192Passing ....................................................................................69
Seat Belt Reminder ..............................................................179
Security Alarm .....................................................................180
Service ...................................................................................436
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