2020 Ram 1500 air suspension

STARTING AND OPERATING 321
33 mph (53 km/h). Once the vehicle speed goes below15 mph (24 km/h) the vehicle height will begin to lower. If
the vehicle speed remains between 15 mph (24 km/h) and
25 mph (40 km/h) for greater than 60 seconds, or the
vehicle speed exceeds 25 mph (40 km/h) the Entry/Exitchange will be cancelled. To return to Normal Height
Mode, push the height selector switch up once while in
Entry/Exit or drive the vehicle over 15 mph (24 km/h).
Entry/Exit mode may not be available due to vehicle
payload, an instrument cluster message will be displayed
when this occurs. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further
information.
NOTE:
Entry/Exit mode may be achieved using your key fob for
easier entry/loading. Refer to “Keys” in “Getting To Know
Your Vehicle” for further information. The system requires that the ignition be in the ON/RUN
position or the engine running for all user requested
changes. When lowering the vehicle all of the doors, must be
closed. If a door is opened at any time while the vehicle is
lowering the change will not be completed until the open
door(s) is closed.
This system uses a lifting and lowering pattern which keeps
the headlights from incorrectly shining into oncoming
traffic. When raising the vehicle, the rear of the vehicle will
move up first and then the front. When lowering the vehicle,
the front will move down first and then the rear.
After the engine is turned off, it may be noticed that the air
suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure a
proper appearance.
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling to
be disabled. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further infor
-
mation.
CAUTION!
When in ENTRY/EXIT setting, be aware of your
surroundings, you may not have the clearance required
for certain areas and vehicle damage may occur.
5
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322 STARTING AND OPERATING
NOTE:
If equipped with a touch screen radio all enabling/disabling
of air suspension features must be done through the radio.
Refer to “Uconnect Settings” in “Multimedia” for further
information.
Air Suspension Modes
The Air Suspension system has multiple modes to protect the
system in unique situations:
Automatic AERO Mode
To improve aerodynamics, the air suspension system has a
feature which will put the vehicle into AERO height auto-
matically. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” for further information.

Automatic Aero Mode may be disabled through vehicle
settings in the instrument cluster display or through your
Uconnect Radio if equipped. Refer to “Instrument Cluster Display” in “Getting To Know Your Instrument Panel” or
“Uconnect Settings” in “Multimedia” for further information.

NOTE:
This mode is intended to be enabled with engine running.
Tire Jack Mode
To assist with changing a tire, the air suspension system has
a feature which allows the automatic leveling to be disabled.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” or “Uconnect Settings” in “Multi
-
media” if equipped with a touch screen radio for further
information.
NOTE:
This mode is intended to be enabled with engine running.
Transport Mode
For towing your vehicle with four wheels off the road, the air
suspension system has a feature which will put the vehicle
into Entry/Exit height and disable the automatic load
leveling system. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” or “Uconnect
Settings” in “Multimedia” if equipped with a touch screen
radio for further information.
NOTE:
This mode is intended to be enabled with engine running.
WARNING!
The air suspension system uses a high pressure volume
of air to operate the system. To avoid personal injury or
damage to the system, see your authorized dealer for
service.
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STARTING AND OPERATING 323
Wheel Alignment Mode
Before performing a wheel alignment, this mode must be
enabled. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” or “Uconnect Settings” in
“Multimedia” if equipped with a touch screen radio for
further information.
NOTE:
This mode is intended to be enabled with engine running.
Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will automat -
ically resume as soon as system operation requirements are
met. See your authorized dealer if system does not resume.
NOTE:
If towing with air suspension refer to “Trailer Towing” in
“Starting And Operating” for further information.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information. An audible chime will be heard whenever a system error has
been detected.
See an authorized dealer for system service if normal opera
-
tion does not resume.
Operation
Air Suspension Switch
1 — Off-Road 2 Indicator (Customer selectable)
2 — Off-Road 1 Indicator (Customer selectable)
3 — Normal Ride Height Indicator (Customer selectable)
4 — Aero Mode Indicator (Customer Selectable)
5 — Entry/Exit Mode Indicator (Customer selectable)
6 — Height Selector
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STARTING AND OPERATING 325
• Tire/Jack Mode – Indicator lamps 5 and 1 will be illumi-
nated. Tire/Jack Mode is disabled by driving the vehicle.
• Wheel Alignment Mode – Indicator lamps 3, 4, and 5 will be illuminated. Wheel Alignment Mode is disabled by
driving the vehicle.
ACTIVE-LEVEL FOUR CORNER AIR SUSPENSION
SYSTEM (REBEL MODELS ONLY) — IF EQUIPPED
Description
The air suspension system provides full time load leveling
capability along with the benefit of being able to adjust
vehicle height by the push of a switch. Rebel Air Suspension Controls
1 — Off-Road Indicator (Customer selectable)
2 — Normal Ride Height Indicator (Customer selectable)
3 — Aerodynamic Height Indicator (Customer Selectable)
4— Entry/Exit Mode Indicator (Customer selectable)
5 — Height Selector
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STARTING AND OPERATING 327
NOTE:
Automatic Aero Mode may be disabled through vehicle
settings on your Uconnect Radio.
•Entry/Exit Mode (Lowers the vehicle approximately
3 inches (73 mm)) – This position lowers the vehicle for
easier passenger entry and exit as well as lowering the
rear of the vehicle for easier loading and unloading of
cargo. To enter Entry/Exit Mode, push the height
selector switch down twice from the NRH while the
vehicle speed is below 33 mph (53 km/h). Once the
vehicle speed goes below 15 mph (24 km/h) the vehicle
height will begin to lower. If the vehicle speed remains
between 15 mph (24 km/h) and 25 mph (40 km/h) for
greater than 60 seconds, or the vehicle speed exceeds
25 mph (40 km/h) the Entry/Exit change will be
cancelled. To return to Normal Height Mode, push the
height selector switch up twice while in Entry/Exit or
drive the vehicle over 15 mph (24 km/h). Entry/Exit
mode may not be available due to vehicle payload, an
instrument cluster display message will be shown when
this occurs.
Refer to “Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further information. The system requires that the ignition be in the ON/RUN
position or the engine running for all user requested
changes. When lowering the vehicle all of the doors, must be
closed. If a door is opened at any time while the vehicle is
lowering the change will not be completed until the open
door(s) is closed.
This system uses a lifting and lowering pattern which keeps
the headlights from incorrectly shining into oncoming
traffic. When raising the vehicle, the rear of the vehicle will
move up first and then the front. When lowering the vehicle,
the front will move down first and then the rear.
After the engine is turned off, it may be noticed that the air
suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure a
proper appearance.CAUTION!
When in ENTRY/EXIT setting, be aware of your
surroundings, you may not have the clearance required
for certain areas and vehicle damage may occur.
5
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328 STARTING AND OPERATING

To assist with changing a spare tire, the air suspension system
has a feature which allows the automatic leveling to be disabled.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.

NOTE:
If equipped with a touch screen radio all enabling/disabling
of air suspension features must be done through the radio.
Refer to “Uconnect Settings” in “Multimedia” for further
information.
Air Suspension Modes
The Air Suspension system has multiple modes to protect the
system in unique situations:
AERO Mode
To improve aerodynamics, the air suspension system has a
feature which will put the vehicle into AERO height auto-
matically. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” for further information. NOTE:
This mode is intended to be enabled with engine running.
Tire Jack Mode
To assist with changing a tire, the air suspension system has
a feature which allows the automatic leveling to be disabled.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” or “Uconnect Settings” in “Multi
-
media” if equipped with a touch screen radio for further
information.
NOTE:
This mode is intended to be enabled with engine running.
Transport Mode
For towing your vehicle with four wheels off the road, the air
suspension system has a feature which will put the vehicle
into Entry/Exit height and disable the automatic load
leveling system. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” or “Uconnect
Settings” in “Multimedia” if equipped with a touch screen
radio for further information.
NOTE:
This mode is intended to be enabled with engine running.
WARNING!
The air suspension system uses a high pressure volume
of air to operate the system. To avoid personal injury or
damage to the system, see your authorized dealer for
service.
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STARTING AND OPERATING 329
Wheel Alignment Mode
Before performing a wheel alignment, this mode must be
enabled. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” or “Uconnect Settings” in
“Multimedia” if equipped with a touch screen radio for
further information.
NOTE:
This mode is intended to be enabled with engine running.
Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will automat -
ically resume as soon as system operation requirements are
met. See your authorized dealer if system does not resume.
NOTE:
If towing with air suspension refer to “Trailer Towing” in
“Starting And Operating” for further information.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information. An audible chime will be heard whenever a system error has
been detected.
See an authorized dealer for system service if normal opera
-
tion does not resume.
Operation
Air Suspension Switch
1 — Off-Road Indicator (Customer selectable)
2 — Normal Ride Height Indicator (Customer selectable)
3 — Aero Mode Indicator (Customer Selectable)
4 — Entry/Exit Mode Indicator (Customer selectable)
5 — Height Selector
5
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410 STARTING AND OPERATING
With Weight-Distributing Hitch (Correct)
Improper Adjustment Of Weight-Distributing Hitch (Incorrect) Recommended Distribution Hitch Adjustment
Towing With 1500 Air Suspension
1. Set air suspension to normal ride height. No action is
required if already in normal ride height.
NOTE:
The vehicle must remain in the engine run position with all
doors closed while attaching a trailer for proper leveling of
the air suspension system.
2. Position the truck to be ready to connect to the trailer (do not connect the trailer).
3. Under the instrument cluster or touch screen radio settings, enable tire jack mode. Tire jack mode will be
canceled and procedure must be restarted if the vehicle is
driven at speeds above 5mph (8 kmh).
4. Measure the height of the top of the front wheel opening on the fender to ground, this is height H1.
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