2020 Peugeot 508 reset screen

216
PEUGEOT Connect Radio
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
► Activate the "RDS" function in the upper bar
to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
► Have the aerial checked by a dealer.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Press the "System info" tab to display the
versions of the various modules installed in the
system.
Press the "Privacy " tab,
or
Press Settings to display the main page.
Press "Privacy " to activate or deactivate
the private data mode.
Activate or deactivate:
–

"No sharing (data, vehicle position) ".
–

"Only data sharing ”
–

"Data and vehicle position sharing "
Press the back arrow to confirm.
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "Screen configuration ".
Press "Brightness".
Move the slider to adjust the brightness of
the screen and/or the instrument panel
(depending on version).
Press the back arrow to confirm.
Press "Animation".
Activate or deactivate: “Automatic scrolling ”.
Select "Animated transitions".
Press the back arrow to confirm.
Selecting the language
Press Settings to display the main page.
Press "Configuration " to access the
secondary page.
Select "Language" to change the
language.
Press the back arrow to confirm.
Setting the time
Press Settings to display the main page.
Press "Configuration " to access the
secondary page.
Press "Date and time".
Select "Time".
Press this button to set the time using the
virtual keypad.
Press "OK" to save the time.
Press this button to set the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1 hour).
Activate or deactivate GPS synchronisation (UTC).
Press the back arrow to save the settings.
The system may not automatically manage the change between winter and
summer time (depending on the country of
sale).
Setting the date
Press Settings to display the main page.
Press "Configuration " to access the
secondary page.
Press "Date and time".
Select "Date".
Press this button to set the date.
Press the back arrow to save the date.
Select the display format for the date.
Press the back arrow again to confirm.
Time and date setting is only available if
"GPS Synchronisation:" is deactivated.

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PEUGEOT Connect Radio
10Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function in the upper bar
to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►


Have the aerial checked by a dealer
.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list. ►

Press the round arrow on the "List" tab on the
"Radio" page.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►

Press the round arrow on the "List" tab on the
"Radio" page.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly

.
The audio system is unable to process certain
types of character.
►

Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►


Check the compatibility of the telephone on
the Brand's website (services).
Android

Auto and CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►

Use genuine USB cables to ensure
compatibility

.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►

Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary

.
Ambient noise affects the quality of the
telephone call.
►

Reduce ambient noise (close windows,
reduce ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order

.

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PEUGEOT Connect Nav
Applications

Run certain applications on a smartphone
connected via CarPlay®, MirrorLinkTM
(available in some countries) or Android Auto.
Check the status of Bluetooth
® and Wi-Fi
connections.
Radio Media
FM 87.5 MHz

Select an audio source or radio station, or
display photographs.
Audio source selection (depending on
equipment):
–

FM/DAB/AM radio stations (depending on
equipment).
–


T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–

USB memory stick.
–


Media player connected via the auxiliary
socket (depending on equipment).
–


V
ideo (depending on equipment).


In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, navigation history,
favourite contacts, etc.). Settings are applied
automatically.
In very hot conditions, the volume may
be limited to protect the system. It may
enter standby mode (with the screen and
sound off) for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering mounted controls
Voice control :
This control is located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment).
Short press, system voice control.
Long press, voice control for smartphone or
CarPlay
®, MirrorLinkTM (availability depending on
country), Android Auto via the system.
Increase volume.
Decrease volume.
Mute by pressing the volume increase
and decrease buttons simultaneously
(depending on equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access
telephone menu. Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (rotate): automatic search for the
previous / next station.
Media (rotate): previous / next track, move in a
list.
Short press: confirm a selection; if nothing
selected, access to presets.
Radio: display the list of stations.
Media: display the list of tracks.
Radio (press and hold): update the list of
stations received.
Menus
Connected navigation

Enter navigation settings and choose a
destination.
Use real-time services, depending on equipment.

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PEUGEOT Connect Nav
address from the "Contact" list or the address
"History".
If you do not confirm the house number,
the navigation system will show one end
of the street.
Press the "MENU" button to access the
secondary page.
Select "Enter address".
Then
Select the Country
Select the keyboard “language”.
Change the keyboard "type" according to
the selected "language": ABCDE;
AZERTY; QWERTY or QWERTZ.
Enter the "City", the "Street" and the
"Number", and confirm by pressing on
the displayed suggestions.
Press "OK" to select the "Guidance
criteria".
And/or
Select "See on map" to choose the
"Guidance criteria".
Press "OK" to start guided navigation.
Zoom in/out using the touch buttons or
with two fingers on the screen.
To a recent destination
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "My destinations".
Select the "Recent” tab.
Select the address chosen in the list to display
the "Guidance criteria”.
Press "OK" to start guided navigation.
Select "Position " to see the point of
arrival on the map.
To "Home" or "My work"
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "My destinations".
Select the "Preferred ” tab.
Select "Home".
Or
Select "My work".
Or
Select a preset favourite destination.
To a contact
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "My destinations".
Select the "Contact” tab.
Select a contact in the list to start guided
navigation.
To points of interest (POI)
Guided method:
Points of interest (POI) are listed in different
categories.
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "Points of interest".
Select the "Travel", "leisure",
"Commercial ", "Public" or "Geographic”
tab.
Or
Select "Search" to enter the name and
address of a POI.
Press "OK" to calculate the route.
Or
Intuitive method:

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PEUGEOT Connect Nav
11Wi-Fi connection sharing
Depending on equipment.
Creation of a local Wi-Fi network by the system.
Press Connect-App to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Share Wi-Fi connection ".
Select the "Activation" tab to activate or
deactivate Wi-Fi connection sharing.
And/or
Select the "Settings" tab to change the system’s
network name and password.
Press "OK" to confirm.
To protect against unauthorised access and to make all systems as secure as
possible, the use of a security code or a
complex password is recommended.
Managing connections
Press Connect-App to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Manage connection".
With this function, you can view the access to
connected services, the availability of connected
services and modify the connection mode.
Radio
Selecting a station
Press Radio Media to display the main
page.
Press "Frequency".
Press one of the buttons to perform an
automatic search for radio stations.
Or
Move the slider to manually search for
frequencies up or down.
Or
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Radio stations" on the secondary
page.
Press "Frequency".
Enter the values using the virtual keypad.
First enter the units then click on the
decimals field to enter the figures after the
decimal point.
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode.
This phenomenon is perfectly normal in the
context of radio wave transmission, and
in no way indicative of an audio system
malfunction.
Presetting a station
Select a radio station or frequency.
(refer to the corresponding section)
Press "Presets ".
Make a long press on one of the buttons
to preset the station.
Changing the waveband
Press Radio Media to display the main
page.
To change the waveband, press "Band…",
displayed at the top right of the screen.
Activating/Deactivating RDS
RDS, if activated, allows you to continue
listening to the same station by automatic
retuning to alternative frequencies.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Station follow ".

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PEUGEOT Connect Nav
11Access to email messages depends on the compatibility between the
smartphone and the onboard system.
Settings
Audio settings
Press Settings to display the main page.
Select "Audio settings ".
Then select "Ambience", "Position"; "Sound ",
"Voice" or "Ringtone ".
Press "OK" to save the settings.
The balance/distribution (or spatialisation
with the Arkamys© system) uses audio
processing to adjust the sound quality
according to the number of passengers in the
vehicle.
Available only with the front and rear speaker
configuration.
The Ambience setting (choice of 6 ambiences) and the Bass, Medium and
Treble sound settings are different and
independent for each audio source.
Activate or deactivate "Loudness".
The "Position ” settings (All passengers,
Driver and Front only) are common to all
sources.
Activate or deactivate "Touch tones ",
"Volume linked to speed " and "Auxiliary
input ".
Onboard audio: Arkamys Sound Staging©
optimises the sound distribution inside
the passenger compartment.
Configuring profiles
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting of the profiles ".
Select "Profile 1", "Profile 2", "Profile 3” or
"Common profile ".
Press this button to enter a name for the
profile using the virtual keypad.
Press "OK" to confirm.
Press this button to add a photograph to
the profile.
Insert a USB memory stick containing the
photograph in the USB port.
Select the photograph.
Press "OK" to accept the transfer of the
photograph.
Press "OK" again to save the settings.
The location for the photograph is square; the system reshapes the original
photograph if in another format.
Press this button to reset the selected
profile.
Resetting the selected profile activates
the English language by default.
Select a "Profile" (1 or 2 or 3) to link "Audio
settings" with it.
Select "Audio settings ".
Then select "Ambience", "Position"; "Sound ",
"Voice" or "Ringtone ".
Press "OK" to save the selected profile’s
settings.
Modifying system settings
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Screen configuration".
Select "Animation".
Activate or deactivate:Automatic scrolling
Select "Brightness".

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PEUGEOT Connect Nav
Navigation
I cannot enter the navigation address.
The address is not recognised.
► Use the "intuitive method" by pressing
the "Search…" button at the bottom of the
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
► Check the route settings in the "Navigation"
menu.
I do not receive "Danger zone” alerts.
You have not subscribed to the online services
option.
► If you have subscribed to the option:
- a few days may elapse before the service is
activated,
- services may not be selected in the system
menu,
- online services are not active ("TOMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
► Set the zoom level to 600 ft (200 m) or select
POIs in the POI list.
The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low.
Move the slider to adjust the brightness of
the screen and/or the instrument panel.
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "System settings".
Select "Units" to change the units of distance,
fuel consumption and temperature.
Select "Factory settings" to restore the initial
settings.
Resetting the system to "Factory
settings" activates English and degrees
Fahrenheit and deactivates summer time.
Select "System info" to display the versions of
the various modules installed in the system.
Selecting the language
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Languages" to change the
language.
Setting the date
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Date".
Press this button to set the date.
Press "OK" to confirm.
Select the display format for the date.
Time and date setting is only available if "GPS synchronisation" is deactivated.
Setting the time
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Time".
Press this button to set the time using the
virtual keypad.
Press "OK" to confirm.
Press this button to set the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1 hour).
Activate or deactivate GPS synchronisation (UTC).
Press "OK" to confirm.
The system may not automatically manage the change between winter and
summer time (depending on the country of
sale).
Colour schemes
Depending on equipment/Depending on version.
As a safety measure, the procedure for changing the colour scheme is only
possible when the vehicle is stationary.
Press Settings to display the main page.
Select "Color schemes".
Select a colour scheme in the list then
press "OK" to confirm.
Whenever the colour scheme is
changed, the system restarts, temporarily
displaying a black screen.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.

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PEUGEOT Connect Nav
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
► Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
► Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
► Check that the sound settings are appropriate
to the sources listened to. We recommend
setting the sound functions (Bass:, Treble:,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
► In all cases, after applying sound settings,
adjust the volume level on the portable device (to
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►

Have the aerial checked by a dealer
.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►

Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick. There may be an extended pause after
inserting a USB stick.
The system reads a variety of data (folder

, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►

Start playback from the device.
T
rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
►


Deactivate then reactivate the telphone’
s
Bluetooth function. The Bluetooth telephone is not compatible with
the system.
►

Y
ou can check that your telephone is
compatible on the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
►
Reduce the ambient noise level (close
windows, reduce ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►

Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order
.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
The system does not receive SMS.
SMS text messages cannot be sent to the
system in Bluetooth mode.