310Vehicle careUnderbody
Some areas of the vehicle underbody
have a PVC undercoating while other critical areas have a durable
protective wax coating.
After the underbody is washed, check
the underbody and have it waxed if
necessary.
Bitumen / rubber materials could
damage the PVC coating. Have
underbody work carried out by a
workshop.
Before and after winter, wash the
underbody and have the protective
wax coating checked.
Towing equipment
Do not clean the coupling ball bar with a steam-jet or high-pressure jet
cleaner.Interior care
Interior and upholstery Only clean the vehicle interior,
including the instrument panel fascia
and panelling, with a dry cloth or
interior cleaner.
Clean leather upholstery with clear
water and a soft cloth. In case of
heavy soiling, use leather care.
The instrument cluster and the
displays should only be cleaned using
a soft damp cloth. If necessary use a
weak soap solution.
Clean fabric upholstery with a
vacuum cleaner and brush. Remove
stains with an upholstery cleaner.
Clothing fabrics may not be
colourfast. This could cause visible discolourations, especially on light-
coloured upholstery. Removable
stains and discolourations should be
cleaned as soon as possible.
Clean seat belts with lukewarm water or interior cleaner.Caution
Close Velcro fasteners as open
Velcro fasteners on clothing could damage seat upholstery.
The same applies to clothing with
sharp-edged objects, like zips or
belts or studded jeans.
Plastic and rubber parts
Plastic and rubber parts can be
cleaned with the same cleaner as
used to clean the body. Use interior cleaner if necessary. Do not use any
other agent. Avoid solvents and petrol in particular. Do not use high-
pressure jet cleaners.
Service and maintenance311Service and
maintenanceGeneral information ...................311
Service information ..................311
Recommended fluids, lubricants and parts .................................... 313
Recommended fluids and lubricants ................................ 313General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for the vehicle is available at
the workshop.
Service display 3 94.
Engine identification 3 316.
European service intervals -
except Bus
Maintenance of your vehicle is
required every 40,000 km or after
two years, whichever occurs first, unless otherwise indicated by the
service display.
A shorter service interval can be valid for severe driving behaviour, e.g. for
taxis and police vehicles.European service intervals - Bus
only
Maintenance of your vehicle is
required every 30,000 km or after
one year, whichever occurs first, unless otherwise indicated by the
service display.
The European service intervals are
valid for the following countries:
Andorra, Austria, Belgium, Croatia,
Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece,
Hungary, Iceland, Ireland, Italy,
Latvia, Liechtenstein, Lithuania,
Luxembourg, Netherlands, Norway,
Poland, Portugal, Slovakia, Slovenia,
Spain, Sweden, Switzerland, United
Kingdom.
312Service and maintenanceInternational service intervals
Albania, Bosnia-Herzegovina,
Kosovo, North Macedonia,
Montenegro, Serbia, Romania,
Bulgaria, Moldova, Cyprus:
Maintenance of your vehicle is
required every 30,000 km or after
two years, whichever occurs first,
unless otherwise indicated by the
service display.
Turkey, Morocco:
Maintenance of your vehicle is
required every 20,000 km or after
one year, whichever occurs first,
unless otherwise indicated by the service display.
Russia, Ukraine, Belarus,
Kazakhstan, Malta:
Maintenance of your vehicle is
required every 15,000 km or after
one year, whichever occurs first,
unless otherwise indicated by the
service display.Algeria, Tunisia:
Maintenance of your vehicle is
required every 10,000 km or after
one year, whichever occurs first,
unless otherwise indicated by the service display.
Severe operating conditions exist if
one or more of the following
circumstances occur frequently: Cold
starting, stop and go operation, trailer operation, mountain driving, driving
on poor and sandy road surfaces,
increased air pollution, presence of
airborne sand and high dust content,
driving at high altitude and large
variations of temperature. Under
these severe operating conditions,
certain service work may be required more frequently than the regular
service interval.
Confirmations
Confirmation of service is recorded in the Service and warranty booklet.
The date and mileage is completed
with the stamp and signature of the servicing workshop.Make sure that the Service and
warranty booklet is completed
correctly as continuous proof of
service is essential if any warranty or goodwill claims are to be met, and is
also a benefit when selling the
vehicle.
Service display The service interval is based on
several parameters depending on
usage.
The service display, located in the
Driver Information Centre, indicates
when the next service is due. Seek
the assistance of a workshop.
Service display 3 94.
Technical data315Technical dataVehicle identification..................315
Vehicle identification number ..315
Identification plate ...................316
Engine identification ................316
Vehicle data ............................... 317
Recommended fluids and lubricants ................................ 317
Capacities ................................ 317
Tyre pressures ........................ 318Vehicle identification
Vehicle identificationnumber
The vehicle identification number
(VIN) is visible through the
windscreen.
The vehicle identification number is
also displayed behind a removable
plastic cover on the front right hand
door step. Unclip the covers using a
flat blade screwdriver to access.
320Customer informationOhmstrasse 4, 85716
Unterschleissheim, Germany
Operation frequency: 125 kHz
Maximum output:
42 dBμA/m @ 10 m
Infotainment system NAVI 80
IntelliLink
TomTom Int’l BV
De Ruijterkade 154, 1011 AC
Amsterdam, The Netherlands
Operation frequency:
2400 - 2483.5 MHz
Maximum output: 100 mW EIRP
Infotainment system NAVI 50
IntelliLink
LG Electronics
LG Electronics European Shared
Service Center B.V., Krijgsman 1,
1186 DM Amstelveen, The
Netherlands
Operation frequency: 2.4 GHz
Maximum output: 100 mW EIRP
Infotainment system Radio 15
Visteon Electronics04 Rue Nelson Mandela, Zone
Industrielle Borj Cedria, 2055 Bir El
Bey, Tunisia
Operation frequency:
2400 – 2483,5 MHz
Maximum output: 100 mW EIRP
Parking heater remote control
receiver
Eberspaecher Climate Control
Systems GmbH & Co. KG
Eberspaecherstrasse 24, 73730
Esslingen, Germany
Operation frequency: N/A
Maximum output: N/A
Parking heater remote control
transmitter
Eberspaecher Climate Control
Systems GmbH & Co. KG
Eberspaecherstrasse 24, 73730
Esslingen, Germany
Operation frequency: 434,6 MHz
Maximum output: 10dBm
Telematics control unit
Continental Automotive1 Rue de Clairefontaine, 78120
Rambouillet, France
Operation frequency:
2400 – 2483,5 MHz
Maximum output: 100 mW EIRP
Telematics display
MASTERNAUT INTERNATIONAL
4 rue Charles Cros 27400 Louviers,
FranceOperation
frequency (MHz)Maximum output
(dBm)900 MHz33 dBm1800 MHz30 dBm
Tyre pressure monitoring receiver
Schrader Electronics
Trooperslane Industrial Estate, 2
Meadowbank Rd, Carrickfergus
BT38 8YF, United Kingdom
Operation frequency: N/A
Maximum output: N/A
Tyre pressure sensors
Schrader Electronics
324Customer informationOperating data in the vehicleControl units process data for
operation of the vehicle.
This data includes, e.g.: ● vehicle status information (e.g. speed, movement delay, lateral
acceleration, wheel rotation rate, "seat belts fastened" display)
● ambient conditions (e.g. temperature, rain sensor,
distance sensor)
As a rule such data is transient, not
stored for longer than an operational
cycle, and only processed on board the vehicle itself. Control units often
include data storage (including the
vehicle key). This is used to allow
information to be documented
temporarily or permanently on vehicle
condition, component stress,
maintenance requirements and
technical events and errors.Depending on technical equipment
level, the data stored is as follows:
● system component operating states (e.g. fill level, tyre
pressure, battery status)
● faults and defects in important system components (e.g. lights,
brakes)
● system reactions in special driving situations (e.g. triggering
of an airbag, actuation of the
stability control systems)
● information on events damaging the vehicle
● for electric vehicles the amount of
charge in the high-voltage
battery, estimated range
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data
saved can be read together with the
vehicle identification number and
used when necessary. Staff working
for the service network ( e.g. garages,
manufacturers) or third parties (e.g.breakdown services) can read the
data from the vehicle. The same
applies to warranty work and quality
assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data which is read out,
documents the technical condition of
the vehicle or individual components
and assists with fault diagnosis,
compliance with warranty obligations
and quality improvement. This data,
in particular information on
component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer
where appropriate, together with the
vehicle identification number. The
manufacturer is also subject to
product liability. The manufacturer
potentially also uses operating data
from vehicles for product recalls. This
data can also be used to check
customer warranty and guarantee
claims.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs or at
your request.
344Disconnecting a phone...............195
Display ........................................ 129
Displaying pictures .....................161
Display screen operation ....129, 193
Door locks..................................... 23
Door open .................................. 104
Doors .................................... 30, 336
DPF (diesel particle filter) ...........233
Drink holders ................................ 74
Driver assistance systems ..........249
Driver Information Centre ...........105
Driving characteristics and towing tips .............................. 265
Driving economically................... 225
Driving hints ................................ 225
Driving style indicator Fuel economy gauge ..............129
E Easy access ............................... 129
Eco-coaching .............................. 129
Eco Driving ................................. 129
ECO mode .................................. 225
Edit Itinerary ............................... 183
Electric adjustment ......................39
Electrical accessories ...................88
Electrical system......................... 285
Electronic climate control system 210
Electronic driving programmes ..243
Electronic key system ...................22Electronic Stability Control 101,
248, 266
Emergency call ........................... 200
Emergency exit .......................42, 44
Emergency number ....................200
End-of-life vehicle recovery .......270
Engine compartment fuse box ...286
Engine coolant ........................... 272
Engine coolant temperature ......101
Engine coolant temperature gauge ....................................... 93
Engine drag torque control .........248
Engine exhaust .......................... 233
Engine identification ...................316
Engine oil ................... 271, 313, 317
Engine oil additives ....................313
Engine oil pressure ....................102
Engine oil viscosity grades .........313
Enhanced traction function 247, 248, 249
Enter an address ........................177
Entering a number manually ......201
Event data recorders ..................323
Exhaust gases ............................ 233
Exit lighting ................................ 116
Exterior care .............................. 308
Exterior light ............................... 103
Exterior lighting ............14, 110, 334
Exterior mirrors ............................. 38
External device authorisation .....197F
Fader .......................................... 137
Fault ........................................... 244
Favourite destinations ................177
Favourites ................................... 129
Media ...................................... 129
Navigation ............................... 129
Phone ...................................... 129
Services .................................. 129
Fire extinguisher ........................... 81
First aid ......................................... 81
First aid kit ................................... 81
Fixed air vents ........................... 222
FM station list ............................. 147
Fog lights .................................... 113
Folding mirrors ............................. 39
Folding mirrors setting ................129
Folding seat .................................. 74
Front airbag system .....................62
Front courtesy light .....................114
Front fog lights ...........103, 113, 279
Front reading light....................... 116
Front seats.................................... 46
Front storage ................................ 74
Front turn lights .......................... 279
Fuel economy gauge Driving style indicator ..............129
Fuel for diesel engines ..............262
Fuel gauge ................................... 93 Fuel tank ..................................... 317
345Functions during a telephone call201
Fuse box ..................... 286, 287, 288
Fuses ......................................... 285
G Gauges ......................................... 91
Gear shifting ............................... 100
General information ...118, 151,
153, 156, 164, 191, 193, 265
Glass panel .................................. 44 Glovebox ..................................... 74
Glovebox cooler ......................... 222
GPS (Global Positioning System) 164
Grab handles ................................ 76
Ground clearance .......................231
Guidance ................................... 183
H Hand brake - see Parking brake. 245
Handsfree phone system ...........201
Hazard warning flashers ............113
HD Traffic ................................... 166
Headlight flash ........................... 112
Headlight range adjustment ......112
Headlights .................. 110, 111, 278
Headlights when driving abroad 112
Head restraint adjustment .............8
Head restraints ............................ 45
Heated exterior mirrors .................16
Heated mirrors ............................. 39
Heated rear window ...............16, 43Heating ........................................ 52
Heating and ventilation system . 208
Help! ................................... 183, 191
High beam ......................... 103, 111
High beam assist ................103, 111
Hill start assist ........................... 246
Home address ............................ 177
Home location............................. 166
Horn ....................................... 15, 85
Hub cap hook ............................. 290
Hydraulic oil level........................ 333
I
i-Announcement ......................... 148
Identification plate .....................316
Idle speed control .......................228
Ignition switch positions .............226
Image settings ............................ 129
Image viewer .............................. 166
Immobiliser .................................. 38
Indicators ...................................... 91
Inductive charging ........................90
i-News service ............................ 148
Info Display ................................. 105
Information displays.................... 105
Information on the display ..136, 166
Infotainment controls ..................129
Infotainment system ...................105
Switching on/off .......................129
Initial drive information.................... 6Instrument cluster ........................91
Instrument panel controls ...........122
Instrument panel fuse box .........287
Instrument panel illumination .....285
Instrument panel overview ........... 11
Instrument panel storage ..............73
Interior care ............................... 310
Interior lighting ....................114, 339
Interior lights ...................... 114, 284
Interior mirrors .............................. 40
Interruption of power supply ......244
Intersection view .........................166
Introduction .................................... 3
iPod .................................... 153, 154
ISOFIX .......................................... 65
Isolation switch ........................... 330
i-Traffic service ........................... 148
J
Jack ............................................ 290
Jack plug .................................... 152
Journey record............................ 105
Jump starting ............................. 304
K Keyboards in the display ....166, 193
Keys ..................................... 20, 336
Keys, locks ................................... 20