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Driving and operating175the brake pedal less strongly results
in immediate hard braking. This
function helps the driver brake
quicker and harder before the
imminent collision.9 Warning
Active emergency braking is not
designed to apply hard
autonomous braking or to
automatically avoid a collision. It is
designed to reduce the vehicle
speed before a collision. It may not
react to animals. After a sudden
lane change, the system needs a
certain time to detect the next
preceding vehicle.
The complete attention of the
driver is always required while
driving. The driver must always be
ready to take action and apply the brakes and steer to avoid
collisions.
The system is designed to work with
all occupants wearing their seat belts.
Intelligent brake assist
If the vehicle is equipped with radar
sensor, intelligent brake assist may
be available. Intelligent brake assist
provides a boost to braking when the
brake pedal is quickly applied. The
braking is based on the speed of
approach and distance to a vehicle
ahead.
Minor brake pedal pulsations or pedal movement during this time is normal
and the brake pedal should continue to be applied as needed. Intelligent
brake assist will automatically
disengage only when the brake pedal is released.9 Warning
Intelligent brake assist may
increase vehicle braking in
situations when it may not be
necessary. You could block the
flow of traffic. If this occurs, take
your foot off the brake pedal and
then apply the brakes as needed.
Forward collision alert 3 171.
Front pedestrian protection 3 176.
System limitations
In some cases, the active emergencybraking system may provide an
automatic braking in situations that
seem to be unnecessary, for instance
in parking garages, due to traffic signs in a curve or due to vehicles in
another lane. This is normal
operation, the vehicle does not need service. Firmly apply the accelerator
pedal to override the automatic
braking if the situation and the
surroundings permit.
In the following cases, active
emergency braking performance is limited:
● driving on winding or hilly roads
● detecting all vehicles, especially vehicles with a trailer, tractors,
muddy vehicles, etc.
● weather limits visibility, such as fog, rain, or snow
● driving during nighttime
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176Driving and operating● the sensor in the windscreen orthe radar unit behind the front
bumper are blocked by snow, ice,
slush, mud, dirt etc.
● the windscreen is damaged or affected by foreign objects, e.g.
stickers
Complete attention is always required while driving, and you should beready to take action and apply the
brakes and / or steer the vehicle to
avoid crashes.
We recommend to deactivate the
system in the vehicle personalisation
in the following cases:
● when towing a trailer or caravan
● when carrying long objects on roof bars or a roof rack
● when the vehicle is being towed with the engine running
● when a spare wheel is fitted that is smaller than the other wheels
● before using an automatic car wash with the engine running
● before placing the vehicle on a rolling road in a workshop● if the windscreen has beendamaged close to the camera
● if the front bumper has been damaged
● if the brake lights are not working
Fault
In case the system requires a service,
a message is displayed in the Driver
Information Centre.
If the system does not work as it
should do, vehicle messages are
displayed in the Driver Information
Centre.
Vehicle messages 3 107.
Front pedestrian protection Front pedestrian protection may helpto avoid or reduce the harm causedby front-end crashes with pedestrians when driving forward.
The system uses the front camera in
the windscreen and a radar unit in the
front bumper to detect a pedestrian
directly ahead in your path.Front pedestrian protection can
detect and alert to pedestrians in a forward gear at speeds between
5 km/h and 60 km/h. Additionally front
pedestrian protection can provide a
boost to braking or automatically
brake the vehicle.
During nighttime driving, system
performance is limited.9 Danger
Front pedestrian braking does not
provide an alert or automatically
brake the vehicle, unless it detects
a pedestrian.
The system may not detect
pedestrians, including children,
when the pedestrian is not directly ahead, not fully visible, not
standing upright, or when part of a
group.
Front pedestrian protection includes:
● detecting front pedestrian ahead● front pedestrian alert
Front pedestrian protection is
activated together with forward
collision alert.
Page 201 of 283

Driving and operating199
The status indicator illuminates blue
indicating that programmable
charging is active.
Charging status
If the vehicle is plugged in and the
ignition is switched off, the charging status indicator indicates the
following:
● Illuminates white: welcome lighting when charge port door isopened
● Illuminates green: charging complete
● Flashes green: high voltage battery charging
● Illuminates red: charging fault ● Illuminates blue: programmable charging active
Programmable charging 3 198.
A charging fault has occured if the
vehicle is plugged in and the charging status indicator is off.
Further charging status indicators are located on the control box of the
charge cord. 3 199.
Charge cord9 Danger
There is a risk of electric shock
that may cause personal injury or
death.
Do not use the charge cord if any part of the charge cord is
damaged.
Do not open or remove the charge cord cover.
Service by qualified personnel
only. Connect the charge cord to a
properly grounded outlet with
cords that are not damaged.
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200Driving and operating
A portable charge cord used to
charge the vehicle high voltage
battery is stored under the rear floor
storage cover in the load
compartment 3 195 . The charge cord
is compatible with the domestic
electrical outlet of the respective
country. It includes a control box with
charging status indicators.
If the vehicle is to be used abroad,
check whether the wall plug of the
charge cord is compatible with the
local electrical outlets. If a different
charge cord is needed, consult a
workshop.
Important information about
portable electric vehicle charging
● Charging an electric vehicle can stress a building's electrical
system more than a typical
household appliance.
● Before you plug in to any electrical outlet, have a qualified
electrician inspect and verify the
electrical system (electrical
outlet, wiring, junctions and
protection devices) for heavy-
duty service at a 10 A continuous
load.
● Electrical outlets may wear out with normal usage or be
damaged over time, making them unsuitable for electric vehicle
charging.
● Check the electrical outlet / plug while charging and discontinue
use if the electrical outlet / plug is
hot, then have the electrical
outlet serviced by a qualified
electrician.● When outdoors, plug into an electrical outlet that is weather-
proof while in use.
● Mount the charging cord to reduce strain on the electricaloutlet / plug.9 Warning
Improper use of portable electric
vehicle charge cords may cause a fire, electrical shock, or burns, and
may result in damage to property,
serious injury, or death.
● Do not use extension cords, multi-outlet power strips,
splitters, grounding adaptors,
surge protectors, or similar
devices.
● Do not use an electrical socket that is worn or damaged, or onethat will not hold the plug firmly
in place.
● Do not immerse the charging chord into any liquid.
Page 253 of 283

Service and maintenance251Service and
maintenanceGeneral information ...................251
Service information ..................251
Recommended fluids, lubricants and parts .................................... 255
Recommended fluids and lubricants ................................ 255General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
Severe operating conditions exist if one or more of the following
circumstances occur frequently: Cold
starting, stop and go operation, e.g.
for taxis and police vehicles, trailer
operation, mountain driving, driving
on poor and sandy road surfaces,
increased air pollution, presence of
airborne sand and high dust content,
driving at high altitude and large
variations of temperature.Under these severe operating
conditions, certain service work may
be required more frequently than the
regular service interval indicated in
the service display. Contact a
workshop for customised service
schedules.
Service display 3 92.
Confirmations Confirmation of service is recorded inthe Service and warranty booklet.
The date and mileage is completed
with the stamp and signature of the
servicing workshop.
Make sure that the Service and
warranty booklet is completed
correctly as continuous proof of
service is essential if any warranty or
goodwill claims are to be met, and is
also a benefit when selling the
vehicle.
Page 254 of 283
252Service and maintenanceService intervals
Engine code
EB2ADT
EB2ADTS
EB2FAEP6FADTXDEB2DTS
EP6FDTMD
EP6FDTMCountry group 120,000 km / 1 year20,000 km / 1 year30,000 km / 1 yearCountry group 215,000 km / 1 year20,000 km / 1 year20,000 km / 1 yearCountry group 315,000 km / 1 year20,000 km / 1 year20,000 km / 1 year10,000 km / 1 year 1)Country group 415,000 km / 1 year20,000 km / 1 year20,000 km / 1 yearCountry group 510,000 km / 1 year10,000 km / 1 year1)
Unless otherwise indicated in the service display.
Engine code
DV5RC
DV5RD
DV5RCD
DV5RCE
DW10FCDV6D
Country group 130,000 km / 1 year 1)30,000 km / 1 year 1)Country group 230,000 km / 1 year 1)30,000 km / 1 year 1)Country group 315,000 km / 1 year20,000 km / 1 year
Page 255 of 283
Service and maintenance253
Engine code
DV5RC
DV5RD
DV5RCD
DV5RCE
DW10FCDV6D
Country group 415,000 km / 1 year20,000 km / 1 year15,000 km / 1 yearCountry group 510,000 km / 1 year10,000 km / 1 year10,000 km / 1 year1) Unless otherwise indicated in the service display.Country Group 1:
Andorra, Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Greece, Iceland, Republic of Ireland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland,
United Kingdom.Country Group 2:
Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, North Macedonia, Hungary, Latvia, Lithuania, Poland,
Romania, Slovakia, Slovenia.Country Group 3:
Albania, Montenegro, Serbia.Country Group 4:
Israel, South Africa, Turkey, Lesotho, Swaziland.Country Group 5:
All other countries which are not listed in the previous country groups.
Page 256 of 283
254Service and maintenanceConfirmations
Confirmation of service is recorded in the Service and warranty booklet. The date and mileage is completed with the stamp
and signature of the servicing workshop.
Make sure that the Service and warranty booklet is completed correctly as continuous proof of service is essential if any warranty or goodwill claims are to be met, and is also a benefit when selling the vehicle.