2020 NISSAN VERSA SEDAN phone

NISSAN CARES . . .
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
NISSAN dealer are our primary concerns. YourNISSAN dealer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
NISSAN dealer cannot assist you with or
you would like to provide NISSAN directly
with comments or questions, please con-
tact the NISSAN Consumer Affairs Depart-
ment using our toll-free number:
For U.S. customers
1-800-NISSAN-1
(1-800-647-7261)
For Canadian customers 1-800-387-0122 The Consumer Affairs Department will ask
for the following information:
– Your name, address, and telephone
number
– Vehicle identification number (attached to the top of the instrument panel on the
driver’s side)
– Date of purchase
– Current odometer reading
– Your NISSAN dealer’s name
– Your comments or questions
OR You can write to NISSAN with the informa-
tion at:
For U.S. customers
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
[email protected]
If you prefer, visit us at:
www.nissanusa.com (for U.S. customers)
or
www.nissan.ca (for Canadian customers)
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
NISSAN CUSTOMER CARE PROGRAM

Table of
ContentsIllustrated table of contents
Safety—Seats, seat belts and supplemental restraint system
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition systems
Starting and driving
In case of emergency
Appearance and care
Do-it-yourself
Maintenance and schedules
Technical and consumer information
Index
0
1
2
3
4
5
6
7
8
9
10
11

12. Climate controls (P. 4-17, 4-25)Heated seat switches
(if so equipped) (P. 2-50)
13. Shif t lever (P. 5-19)
14. Push-button ignition switch
(if so equipped) (P. 5-13)
15. Power outlet (P. 2-55) USB connection port (P. 4-2, 4-29)
AUX jack (P. 4-2, 4-29)
16. Cruise control switches
(if so equipped) (P. 5-51)
Intelligent Cruise Control (ICC)
switches (if so equipped) (P. 5-54)
17. Driver supplemental knee air bag
(P. 1-43)
18. Tilt and telescopic steering wheel
lock lever (P. 3-29)
19. Hood release (P. 3-23) Fuel-filler door release (P. 3-26)
20. Steering wheel switches for audio
control (P. 4-2, 4-48)
Bluetooth® Hands-Free Phone
System (P. 4-2, 4-53)
Control panel and vehicle informa-
tion display switches
(if so equipped) (P. 2-23) 21. Vehicle Dynamic Control (VDC) OFF
switch (if so equipped) (P. 2-52)
Enter/select switch for trip com-
puter (if so equipped) (P. 2-10)
Automatic Emergency Braking
(AEB) with Pedestrian Detection
switch (if so equipped) (P 2-52)
Rear Automatic Braking (RAB)
switch (if so equipped) (P 2-53)
Rear Sonar System (RSS) switch
(if so equipped) (P 2-53)
Lane Departure Warning (LDW)
switch (if so equipped) (P 2-51)
* Refer to the separate NissanConnect®
Owner’s Manual (if so equipped).
Refer to the page number indicated in
parentheses for operating details.
Illustrated table of contents0-7

12. Climate controls (P. 4-17, 4-25)Heated seat switches
(if so equipped) (P. 2-50)
13. Shif t lever (P. 5-19)
14. Push-button ignition switch
(if so equipped) (P. 5-13)
15. Power outlet (P. 2-55) USB connection port (P. 4-2, 4-29)
AUX jack (P. 4-2, 4-29)
16. Cruise control switches
(if so equipped) (P. 5-51)
Intelligent Cruise Control (ICC)
switches (if so equipped) (P. 5-54)
17. Driver supplemental knee air bag
(P. 1-43)
18. Tilt and telescopic steering wheel
lock lever (P. 3-29)
19. Hood release (P. 3-23) Fuel-filler door release (P. 3-26)
20. Steering wheel switches for audio
control (P. 4-2, 4-48)
Bluetooth® Hands-Free Phone
System (P. 4-2, 4-53)
Control panel and vehicle informa-
tion display switches
(if so equipped) (P. 2-23) 21. Vehicle Dynamic Control (VDC) OFF
switch (if so equipped) (P. 2-52)
Enter/select switch for trip
computer (if so equipped) (P. 2-10)
Automatic Emergency Braking
(AEB) with Pedestrian Detection
switch (if so equipped) (P 2-52)
Rear Automatic Braking (RAB)
switch (if so equipped) (P 2-53)
Rear Sonar System (RSS) switch
(if so equipped) (P 2-53)
Lane Departure Warning (LDW)
switch (if so equipped) (P 2-51)
* Refer to the separate NissanConnect®
Owner’s Manual (if so equipped).
Refer to the page number indicated in
parentheses for operating details.
Instruments and controls2-3

NOTE:
If “Alert Only ” setting is selected, the
message alert will still be shown in the
vehicle information display but the horn
will not sound.
WARNING
∙ If the driver selects “Disable Alert”, noaudible alert will be provided regard-
less of rear door open/close status.
∙ There may be times when there is an object or passenger in the rear seat(s)
but the audible alert does not sound.
For example, if rear seat passengers
enter or exit the vehicle during a trip.
∙ The system does not directly detect objects or passengers in the rear
seat(s). Instead, it can detect when a
rear door is opened and closed, indi-
cating that there may be something in
the rear seat(s).
NOTE:
There may be times when the horn
sounds but there are no objects or pas-
sengers in the rear seat(s).
For additional information, refer to “Rear
Door Alert is activated” in this section. The power outlet is for powering electrical
accessories such as cellular telephones.
The outlet is rated at 12 volt, 120W (10A)
maximum.
CAUTION
∙ The outlet and plug may be hot during
or immediately af ter use. ∙ Only certain power outlets are de-
signed for use with a cigarette lighter
unit. Do not use any other power out-
let for an accessory lighter. It is rec-
ommended that you visit a NISSAN
dealer for additional information
∙ Do not use with accessories that ex- ceed a 12 volt, 120W (10A) power draw.
∙ Do not use double adapters or more than one electrical accessory.
∙ Use power outlets with the engine running to avoid discharging the ve-
hicle battery.
∙ Avoid using power outlets when the air conditioner, headlights or rear win-
dow defroster is on.
∙ Before inserting or disconnecting a plug, be sure the electrical accessory
being used is turned off.
∙ Push the plug in as far as it will go. If good contact is not made, the plug
may overheat or the internal tem-
perature fuse may open.
∙ When not in use, be sure to close the cap. Do not allow water or any other
liquid to contact the outlet.
Instrument panel
LIC4003
POWER OUTLETS
Instruments and controls2-55

CHILD SAFETY REAR DOOR LOCK
Child safety locks help prevent the rear
doors from being opened accidentally, es-
pecially when small children are in the ve-
hicle.
The child safety lock levers are located on
the edge of the rear doors.
When the lever is in the unlock position
2,
the door can be opened from the outside
or the inside.
When the lever is in the LOCK position
1,
the door can be opened only from the
outside.
WARNING
∙ Radio waves could adversely affect electric medical equipment. Those
who use a pacemaker should contact
the electric medical equipment
manufacturer for the possible influ-
ences before use.
∙ The Intelligent Key transmits radio waves when the buttons are pressed.
The FAA advises the radio waves may
affect aircraf t navigation and com-
munication systems. Do not operate
the Intelligent Key while on an air-
plane. Make sure the buttons are not
operated unintentionally when the
unit is stored for a flight.
The Intelligent Key can operate all the door
locks using the remote control function or
pushing the request switch (if so equipped)
on the vehicle without taking the key out
from a pocket or purse. The operating en-
vironment and/or conditions may affect
the Intelligent Key operation.
Be sure to read the following before using
the Intelligent Key.
CAUTION
∙ Be sure to carry the Intelligent Key with you when operating the vehicle.
∙ Never leave the Intelligent Key in the vehicle when you leave the vehicle.
The Intelligent Key is always communicat-
ing with the vehicle as it receives radio
waves. The Intelligent Key transmits weak
radio waves. Environmental conditions
may interfere with the operation of the In-
telligent Key under the following operating
conditions: ∙ When operating near a location where strong radio waves are transmitted,
such as a TV tower, power station and
broadcasting station.
∙ When in possession of wireless equip- ment, such as a cellular telephone,
transceiver, or a CB radio.
∙ When the Intelligent Key is in contact with or covered by metallic materials.
∙ When any type of radio wave remote control is used nearby.
∙ When the Intelligent Key is placed near an electric appliance such as a personal
computer.
SPA2037
NISSAN INTELLIGENT KEY® (if so
equipped)
Pre-driving checks and adjustments3-7

Thebutton will be on the NISSAN In-
telligent Key® if the vehicle has Remote En-
gine Start. This feature allows the engine to
start from outside the vehicle.
The following features may be affected
when the Remote Engine Start feature is
used:
∙ Vehicles with a manual climate control system (if so equipped) will default to
the last used heating or cooling mode. ∙ Vehicles with an automatic climate
control system (if so equipped) will de-
fault to either heating or cooling mode.
For additional information, refer to “Re-
mote Engine Start with Intelligent Cli-
mate Control” in the “Monitor, climate,
audio, phone and voice recognition sys-
tems” section of this manual.
Laws in some local communities may re-
strict the use of remote starters. For ex-
ample, some laws require a person using
Remote Engine Start to have the vehicle in
view. Check local regulations for any re-
quirements.
Other conditions may affect the function of
the Remote Engine Start feature. For addi-
tional information, refer to “Conditions the
Remote Engine Start will not work” in this
section.
Other conditions can affect the perfor-
mance of the Intelligent Key transmitter.
For additional information, refer to “NISSAN
Intelligent Key®” in this section.
REMOTE ENGINE START
OPERATING RANGE
WARNING
To help avoid risk of injury or death
through unintended operation of the
vehicle and/or its systems, including
entrapment in windows or inadvertent
door lock activation, do not leave chil-
dren, people who require the assistance
of others or pets unattended in your ve-
hicle. Additionally, the temperature in-
side a closed vehicle on a warm day can
quickly become high enough to cause a
significant risk of injury or death to
people and pets.
CAUTION
When the Intelligent Key battery is dis-
charged or other strong radio wave
sources are present near the operating
location, the Intelligent Key operating
range becomes narrower, and the Intel-
ligent Key may not function properly.
The Remote Engine Start function can only
be used when the Intelligent Key is within
the specified operating range from the ve-
hicle.
LPD2995
REMOTE ENGINE START (if so
equipped)
3-20Pre-driving checks and adjustments

4 Monitor, climate, audio, phone and
voice recognition systems
NissanConnect® Owner’s Manual
(if so equipped)..................................4-2
Control panel buttons (if so equipped) ...........4-3
How to use the touch-screen .................4-4
How to use the
MENU button ...........4-6
(brightness control) button .............4-8
How to use the VOL (volume) knob /
PUSH
(power)button ...................4-8
Selecting menu from launch bar .............4-8
RearView Monitor ...............................4-9
RearView Monitor system operation .........4-10
How to read the displayed lines ..............4-10
Difference between predicted and
actual distances .............................. 4-11
How to park with predicted course
lines (if so equipped) ......................... 4-13
Adjusting the screen ........................ 4-14
How to turn on and off predicted
course lines (if so equipped) .................4-15
RearView Monitor system limitations ........4-15
System maintenance ........................ 4-16
Vents ........................................... 4-17
Heater and air conditioner (manual)
(if so equipped) ................................. 4-17Controls
..................................... 4-19
Heater operation ............................ 4-19
Air conditioner operation ....................4-20
Air flow charts ............................... 4-22
Heater and air conditioner (automatic)
(if so equipped) ................................. 4-25
Automatic operation ........................ 4-26
Manual operation ........................... 4-27
Operating tips ............................... 4-28
Servicing air conditioner ........................4-28
Audio system ................................... 4-29
Radio ........................................ 4-29
FM radio reception .......................... 4-29
AM radio reception .......................... 4-29
Audio operation precautions ................4-30
FM/AM radio ................................. 4-34
USB (Universal Serial Bus) connection
port......................................... 4-39
iPod®* player operation ......................4-42
Bluetooth® streaming audio .................4-45
Steering wheel switch for audio control ......4-48
USB/iPod® charging ports ......................4-49
Antenna (Type A) (if so equipped) ...............4-49
Antenna (T

ype B) (if so equipped) ...............4-50