2020 NISSAN MAXIMA phone

NISSAN CARES . . .
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
NISSAN dealer are our primary concerns. YourNISSAN dealer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
NISSAN dealer cannot assist you with or
you would like to provide NISSAN directly
with comments or questions, please con-
tact the NISSAN Consumer Affairs Depart-
ment using our toll-free number:
For U.S. customers
1-800-NISSAN-1
(1-800-647-7261)
For Canadian customers 1-800-387-0122 The Consumer Affairs Department will ask
for the following information:
– Your name, address, and telephone
number
– Vehicle identification number (attached to the top of the instrument panel on the
driver’s side)
– Date of purchase
– Current odometer reading
– Your NISSAN dealer’s name
– Your comments or questions
OR You can write to NISSAN with the informa-
tion at:
For U.S. customers
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
[email protected]
If you prefer, visit us at:
www.nissanusa.com (for U.S. customers)
or
www.nissan.ca (for Canadian customers)
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
NISSAN CUSTOMER CARE PROGRAM

Table of
ContentsIllustrated table of contents
Safety—Seats, seat belts and supplemental restraint system
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition systems
Starting and driving
In case of emergency
Appearance and care
Do-it-yourself
Maintenance and schedules
Technical and consumer information
Index
0
1
2
3
4
5
6
7
8
9
10
11

17. Display Commander*Vehicle Dynamic Control (VDC OFF)
switch (P. 2-60)
SPORT mode button (P. 5-23)
18. Push-button ignition switch
(P. 5-11)
19. Bluetooth® Hands-Free Phone
System*
Cruise control switches
(if so equipped) (P. 5-57)
Intelligent Cruise Control (ICC)
switches (if so equipped) (P. 5-60)
20. Driver supplemental knee air bag
(P. 1-44)
21. Tilt and telescopic steering (P. 3-25)
22. Audio control switches* Vehicle information display control
switches (P.2-17)
23. Hood release (P. 3-21)
24. Fuse box (P. 8-19)
25. Heated steering wheel switch
(if so equipped) (P. 2-58)
Dynamic Driver Assistance switch
(if so equipped) (P. 2-59)
Trunk release switch (P. 3-21)
Rear power sunshade switch
(if so equipped) (P. 2-73) 26. Instrument brightness control
(P. 2-48)
Twin trip odometer reset switch
(P. 2-5)
*: Refer to the separate NissanConnect®
Owner’s Manual.
Refer to the page number indicated in
parentheses for operating details.
Illustrated table of contents0-7

17. Display Commander*Vehicle Dynamic Control (VDC OFF)
switch (P. 2-60)
SPORT mode button (P. 5-23)
18. Push-button ignition switch
(P. 5-11)
19. Bluetooth® Hands-Free Phone
System*
Cruise control switches
(if so equipped) (P. 5-57)
Intelligent Cruise Control (ICC)
switches (if so equipped) (P. 5-60)
20. Driver supplemental knee air bag
(P. 1-44)
21. Tilt and telescopic steering (P. 3-25)
22. Audio control switches* Vehicle information display control
switches (P.2-17)
23. Hood release (P. 3-21)
24. Fuse box (P. 8-19)
25. Heated steering wheel switch
(if so equipped) (P. 2-58)
Dynamic Driver Assistance switch
(if so equipped) (P. 2-59)
Trunk release switch (P. 3-21)
Rear power sunshade switch
(if so equipped) (P. 2-73) 26. Instrument brightness control
(P. 2-48)
Twin trip odometer reset switch
(P. 2-5)
*: Refer to the separate NissanConnect®
Owner’s Manual.
Refer to the page number indicated in
parentheses for operating details.
Instruments and controls2-3

RECEIVING A CALL
Using the Bluetooth® Hands-Free Phone
System, a received phone call can be oper-
ated on the vehicle information display as
well as on the touch-screen display.1. When there is an incoming call, the caller information and the operation
keys are displayed on the vehicle infor-
mation display.
2. Use
orto highlight the pre-
ferred item and press the OK button to
select the item.
Available keys Action
[Answer] Answers the received phone call.
[Decline] Declines the received phone call.
[Hold Call] Holds the initial call when a second call is received.
INFO:
A cellular phone device must be connected and selected among other connected
Bluetooth® devices before hands-free operation. The paired phone must be able to
support the Bluetooth® requests for display. For additional information, refer to the sepa-
rate NissanConnect® Owner’s Manual.
Instruments and controls2-37

TEXT MESSAGING (if so equipped)
Using the Bluetooth® Hands-Free Phone
System, a received text message can be
operated on the vehicle information dis-
play as well as on the touch-screen display.
To read/ignore an incoming text1. When a new text message is received, a pop-up window and operation keys will
appear with the sender’s name or
phone number on the vehicle informa-
tion display.
2. Use
orto highlight the pre-
ferred item and push OKto select the
item.
Available keys Action
[Read] View or hear the received message.
[Ignore] Ignore the received message.
2-38Instruments and controls

To reply to/exit from a text1. When a new text message is received and [Read] is selected, operation keys
are displayed on the vehicle informa-
tion display.
2. Use
orto highlight the pre-
ferred item and press the OK button to
select the item.
Available keys Action
[Reply] Available pre-determined messages will be displayed
on the vehicle information display if the steering
switch controls are used. Further operations, such as
voice recognition reply operation, is available when
using the touch-screen display.
[Exit] Ends text message operation and the vehicle infor-
mation display will show the previous screen.
INFO
A cellular phone device must be connected and selected from among other connected
Bluetooth® devices before hands-free operation. The paired phone must be able to
support the Bluetooth® requests for display. For additional information, refer to the sepa-
rate NissanConnect® Owner’s Manual.
Instruments and controls2-39

The E-call (SOS) button is used in combina-
tion with a NissanConnect® Services sub-
scription to call for assistance in case of an
emergency.
Pressing the button will (with a paid sub-
scription) reach a response specialist that
will provide assistance based on the situa-
tion described by the vehicle’s occupant.
For additional information, or to enroll your
vehicle, refer to www.NissanUSA.com/
connect, www.Nissan.ca/NissanConnect,
or www.Nissan.ca/NissanConnect/fr or
call 855–426–6628.The power outlet is for powering electrical
accessories such as cellular telephones. It
is rated at 12 volt, 120W (10A) maximum.
The power outlet is powered only when the
ignition switch is in the ACC or ON position.
CAUTION
∙ The outlet and plug may be hot during
or immediately af ter use. ∙ Only certain power outlets are de-
signed for use with a cigarette lighter
unit. Do not use any other power out-
let for an accessory lighter. It is rec-
ommended that you visit a NISSAN
dealer for additional information.
∙ Do not use with accessories that ex- ceed a 12 volt, 120W (10A) power draw.
∙ Do not use double adapters or more than one electrical accessory.
∙ Use power outlets with the engine running to avoid discharging the ve-
hicle battery.
∙ Avoid using power outlets when the air conditioner, headlights, or rear
window defroster is on.
∙ Before inserting or disconnecting a plug, be sure the electrical accessory
being used is turned off.
∙ Push the plug in as far as it will go. If good contact is not made, the plug
may overheat or the internal tem-
perature fuse may open.
∙ When not in use, be sure to close the cap. Do not allow water or any other
liquid to contact the outlet.
LIC3357
Console Box
LIC4257
E-CALL (SOS) BUTTON (if so
equipped) POWER OUTLET
2-62Instruments and controls