2020 MERCEDES-BENZ SPRINTER seats

Symbols
..................................................... 4At
ag lance ................................................. 6
Cockpit ........................................................ 6
Instrument clus ter. ...................................... 8
Overhead control panel .............................. 11
Doo rcontrol panel .................................... .16
Emergencies and breakdowns ................... 18Genera
lnotes .......................................... 20
Environmen talp rotection .......................... 20
Mercedes-Benz Genuine Parts. ..................20
No tesa bout attachments, add-on
equipment, ins tallation sand con ver‐
sions .......................................................... 21
Operating Instructions ...............................22
Service and vehicle operation ...................22
Operating saf ety. ...................................... .23
Decla rations of conformity ........................ 24
Diagno stics connection ............................ .25
No tesonc hanges tothee ngine output ..... 25
Qualified specialis tworks hop .................... 25
Ve hicle registration ................................... 25
Cor rect us eoft hevehicle .........................26
Multi Purpose Vehicle ................................ 26
Information on problems wit hyour
ve hicle .......................................................26
Re portin gsafet yd efects ............................ 26
Limited Warrant y....................................... 27
QR codes forr escue car d.......................... 27
Dat astorage ..............................................27
Copyright .................................................. .29Occupant saf
ety...................................... 31
Re stra int sy stem ........................................31
Sea tbelts .................................................. 32
Airbag s...................................................... 35
Safely transporting children in the
ve hicle .......................................................36
No tesonp etsint hevehicle ......................45 Opening and closing
...............................46
SmartK ey................................................... 46
Door s........................................................ 49
Sliding doo r................................................ 51
Electric sliding door ................................... 52
Re ar-en ddoor s......................................... .55
Pa rtition sliding door ................................ .56
Electrica lstep. ........................................... 57
Sid ew indo w. ............................................. 58
Anti-thef tprotection ..................................61 Seats and
stowage .................................. 64
Cor rect driver's sea tposition .................... 64
Seats ......................................................... 64
Ad justing thes teering wheel ......................76
St ow agea reas .......................................... .77
Bottle holder .............................................. 78
Cup holder ................................................ .78
Ashtr ayand cigar ette lighter .................... .79
Soc kets ..................................................... 80
Wi relessl ycharging them obile phone
and coupling wit hthe exterior antenna ..... 82
Ins talling or removing thef loor mats ......... 83 Light and vision
....................................... 84
Exterio rlighting ......................................... 84
Ad justing thei nterior lighting .................... 87
Changin gbulbs .......................................... 90
Wi ndshield wipe rs..................................... 95
Mir rors ....................................................... 97
Using sun visor s........................................98 Climat
econtrol ....................................... 99
Overvie wofclimatecontrol sy stems ......... 99
Operating climat econtrol sy stems ..........1 01
Operating air vents .................................. 104
Au xilia ryheating ...................................... 105
Operating cargo compartment ventila‐
tio n.......................................................... 108 Drivin
gand pa rking .............................. 109
Driving .................................................... .109
Batter ymains witch................................. 12 0
Au tomatic transmission ........................... 12 2
All-whee ldrive ........................................ .124
DSR (Downhil lSpeed Regulation) ............ 12 6
Electroni cleve lcontrol ............................ 12 8
Re fueling ................................................ .133
Pa rking .................................................... 14 0
Driving and driving sa fety sy stems ..........1 45
Wo rkmode ............................................. .162
Tr ailer operation ...................................... 16 2 Instrument Displa
yand on-board
compu ter............................................... 16 9
Overvie wofInstrument Displa y............... 16 9
Overvie wofthe buttons on thes teer‐
ing wheel .................................................1 70
Operating theo n-boar dcomputer ........... 17 0
Overvie wofthe displa yson them ulti‐
function displa y........................................1 71
Setting thei nstrument lighting ................. 1712
Contents

Door control panel in
vehicles wit helectricall yadjus table seats
1 Toadjus tthe outside mir rors →
97
2 Toactivate/deactivat ethe cen‐
tra llocking sy stem →
50
3 Toswitc hseat heating on/off →
76
4 Toadjus tthe front seats elec‐
tronically →
67
5 Tooperat ethe memor yfunc‐
tion →
69 6
Toopen adoor →
49
7 Toopen/close ther ight-ha nd
side window →
58
8 Toopen/close thel eft-hand
side window →
58 16
Atag lanc e–Door control panel

Door control panel
vehicles without electricall yadjus table seats
1 Toadjus tthe outside mir rors →
97
2 Toactivate/deactivat ethe cen‐
tra llocking sy stem →
50
3 Toswitc hseat heating on/off →
76
4 Toopen adoor →
49 5
Toopen/close ther ight-ha nd
side window →
58
6 Toopen/close thel eft-hand
side window →
58 At
ag lanc e–D oorc ontrol panel 17

Environmental pr
otection
+ ENVIRONMENTAL
NOTEEnvironmental
damag eduetooperating conditions and
personal driving style The pollutant emission of
thev ehicle is
directl yrelated tothev ehicle's operation.
Operat eyour vehicle in an environmentally
re sponsible manner tohelp pr otect thee nvi‐
ro nment. Please obser vethef ollowing recom‐
mendations on ope rating conditions and per‐
sona ldriving style.
Operating conditions: #
Mak esuret hat thet irep ressures are
alw aysc orrect. #
Do no ttranspor tany unnecessa ry
we ight (e.g. aroof rack whic hisnol on‐
ge rrequired). #
Obser vethes ervice inter vals.
Ar egularly serviced vehicle will contri b‐
ut etoe nvironmen talp rotection. #
Alwaysh ave maintenance workcar ried
out at aqualified specialis tworks hop.
Pe rsonal driving style: #
Do no tdepress thea ccelera torp edal
when startin gthe engine. #
Do no twarmupt he engine while sta‐
tionar y. #
Driv ecarefully and maintai nasufficient
dis tance to ot hervehicles. #
Avoid frequent, sudden acceleration and
braking. #
Shif tgear sing ood tim eand use each
ge ar onl yupto 00C3of its maximum
engine speed. #
Switc hoffthee ngine when in stationary
traf ficf or ap rolonged time. #
Driv einaf uel-efficient manne r.Pay
attention totheE CO displa yfor afuel-
ef ficient driving style. Environmental issues and
recommendations
It is recommended tore-us ea nd recycle sub stan‐
ces ins tead of immediatel ydisposin gofthem.
The releva nt environmental guideline sand regula‐
tions ser vetoprotect thee nvironmen tand
should be follo we dc arefully. Mercedes-Benz Genuine
Parts
+ ENVIRONMENTAL
NOTEEnvironmental
damag ecaused bynotu sing recycled
re conditione dcomponents Mercedes-Benz
AGoffers recycled recondi‐
tione dcomponents and pa rtsw itht he same
qu ality as ne wparts .The same entitlement
from theL imited Warrant yisv alid as forn ew
parts. #
Recycled reconditione dcomponents
and pa rtsf romM ercedes-Benz AG. *
NO
TEThe ef fectivenes softherestra int
sy stems can be impaired byinstalling
accessor yparts, per form ing repair sor
we lding operations Airbags, Emer
gency Tensioning Device sas
we ll as control unit sand sensor sfor the
re stra int sy stems can be ins talled in thef ol‐
lowing areas of thev ehicle:
R Door frames
R Roof frames
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrument clus ter
R Center console #
Do no tins tall an yaccessories suc has
audio sy stems in these areas. #
Do no tperform repair sorw elding oper‐
ations. #
Have accesso ryparts ins talled at a
qu alified specialis tworks hop. If
yo uu se parts ,tires, wheel sorsafet y-re leva nt
accesso ries whic hhaven otbeen appr ovedby
Mercedes-Benz,t he operating safetyoft hevehi‐
cle ma ybejeopardized. Saf ety-re leva nt sy stems,
e.g. theb rake system, ma ymalfunction. Onl yuse
Mercedes-Benz Genuine Partsorp arts of equal
qu ality .Use onl ytires, wheels and accesso ries
th at ar eappr ove dfor your vehicle model.
Mercedes-Benzt estsgenuine pa rts, con version
parts and accessor yparts that ha vebeen
appr ovedfor your vehicle model forr eliability,
saf etya nd suitabilit y.Despit eongoing ma rket 20
General no tes

In addition, an incor
rectly fastened seat belt
can also cause injuries, fore xamp le, inthe
eve nt of an accident or when braking or
ch anging direction sudden ly.#
Alwayse nsur ethat all vehicle occupants
ha ve their seat belts fastened cor rectly
and ar esitting prope rly. Alw
ayso bser vethei nstruction sabout thec orrect
driver's sea tpositio nand adjusting thes eat
(/ page64).
In order fort he cor rectly wornseat belt topro‐
vide thei ntended le velofp rotection ,eachv ehicle
occupant mus tobser vethef ollowing information:
R The seat belt mus tnotbe twis teda nd mus tfit
tightl yand snu glya cross theb ody.
R The seat belt mus tberouted across thec en‐
te roft he shoulder and as lo wdowna cross
th eh ips as possible.
R The shoulder section of thes eat belt should
no ttouc hyour nec knorbe routed unde ryour
ar morb ehindyour bac k.
R Avoid wearing bulky clo thing, e.g. awinter
coat.
R Push thel ap belt down as farasp ossible
across your hips and pull tight wit hthe shoul‐
der section of theb elt. Ne verrout ethe lap
belt across your abdomen.
Pregnant women mus talso take particular
car ew itht his.
R Neverrout ethe seat belt across sharp, poin‐
te d, abrasiv eorfragile objects.
R Onlyone person should use eac hseat belt at
an yo ne time. Infants and children mus tnever
tr ave lsitting on thel ap of avehicle occupant.
R Nevers ecur eobjects wit haseat belt if the
seat belt is being used byone of thev ehicle's
occupants. Alw ayso bser vethei nstructions
fo rl oading thev ehicle when securing objects,
luggag eorloads (/ page178).
Also ensu rethat no objects, e.g .acushion,
ar ee verp laced between aperson and the
seat.
The seat belts on thef ollowing seats ar eequip‐
ped wit haspecial seatbelt retractor:
R Co-driver seat
R Rear seats
Ac tivat eord eacti vate thes pecial seatbelt retrac‐
to roft he seat belt (/ page40). If
ch ildren ar etrave ling in thev ehicle, alw ays
obser vethei nstruction sand saf etyn otes on
"Children in thev ehicle" (/ page37). Limitations of
thep rote ction pr ovided bythe
seat belt &
WARNING Risk of inju ryor deat hdueto
incor rect sea tposition
The sea tbeltd oesn otoffert he intended le vel
of pr otection if youh aven otmo vedt he seat
backres ttoana lmostvertical position.
In this case, youc oul dslide unde rneat hthe
seat belt and sus tain abdominal or nec kinju‐
ri es, fore xamp le, particularly in thee vent of
sudden braking or an accident. #
Adjus tthe seat properly befor ecom‐
mencing your journe y. #
Alwayse nsur ethat thes eat backres tis
in an almos tvertical position and that
th es houlder section of your seat belt is
ro uted across thec enter of your shoul‐
der. &
WARNING Risk of inju ryor deat hwhen
additional restra int sy stems ar enotused
fo rp ersons wit hasmaller build
Pe rsons under 5ft(1.50 m) tall canno twear
th es eat belt cor rectly wi thout asuitable addi‐
tional restra int sy stem.
If th es eat belt is no twornc orrectly ,itc annot
per form its intended pr otectiv efunction. In
addition, an incor rectly fastened seat belt can
also cause injuries, fore xamp le, inthee vent
of an accident or when braking or changing
direction suddenly. #
Alwayss ecur epersons under 5ft
(1.50 m) tall in asuitable restra int sys‐
te m. Occupant saf
ety33

ot
herwise be in thed eployment area of the
airbags.
R Alwaysk eep your feet on thef loor .Don otput
yo ur feet on thec ockpit, fore xamp le.Your
fe et ma yotherwise be in thed eployment area
of thea irbag.
R Ifch ildren ar etrave ling in thev ehicle, obser ve
th ea dditional no tes( /pag e37).
R Alwayss towa nd secur eobject scorrectly.
Objects in thev ehicle interior ma ypreve nt an air‐
bag from functioning cor rectl y.Eac hvehicle
occupant mus talway sm akes ureoft hefollowing
in particular:
R Ther eareno people, animals or objects
between thev ehicle occupants and an airbag.
R Ther eareno objects between thes eat, door
and door pillar (B-pillar).
R Ther eareno har dobjects, e.g. coat hangers,
hanging on theg rabh andles or coat hooks.
R Ther eareno accessor yparts, suc hasmobile
navigation devices, mobile phones or cup
holders, attached tothev ehicle within the
deployment area of an airbag, e.g. on the
cockpit, on thed oor ,ont he side windo wor
on thes ide wall trim.
In addition ,noconnectin gcables, tensioning
st ra ps or retainin gstrap smustber outed or
atta ched tothev ehicle within thed eployment
area of an airbag. Alw aysc ompl ywitht he
accessor ymanufacturer's ins tallation instruc‐
tion sand, in particular ,the no tesons uitable
places fori ns tal lation.
R Ther eareno heavy ,sharp-edged or fragile
object sinthe poc kets of your clo thing. Store
suc hobjectsinas uitable place. Limited pr
otection pr ovided byairbags &
WARNING Risk of inju rydue tomodifica‐
tions tothea irbag co ver
If yo um odify thec over of an airbag or af fix
object ssuchass tickers to it,thea irbag may
no longer function cor rectl y. #
Neverm odify thec over of an airbag and
do no taffix objectstoi t. An airbag's ins
tallation location is identified by
th el abel AIRB AG (/pag e35). &
WARNING Risk of inju ryor deat hdueto
th eu se of unsuitable seat co vers
Uns uitable seat co vers can obstruct or pre‐
ve nt thed eployment of thea irbags integrated
int ot he seats.
Consequentl y,thea irbags cann otprotect
ve hicle occupants as they ared esigned todo. #
Onlyuse seat co vers that ha vebeen
appr ovedfor your vehicle bythes ales
or ga nization name donthe inside front
co ver. &
WARNING Risk of inju rydue tomalfunc‐
tions of thes ensor sinthe door paneling
Sensor stocontrol thea irbags ar elocated in
th ed oors. Modification sorworkn otper‐
fo rm ed cor rectl ytot he door sordoor panel‐
ing, as well as damaged doors, can lead to
th ef unction of thes ensor sbeing impaired.
The airbags might therefor enotfunction
proper lyan ym ore.
Consequent ly,t he airbags canno tprotect
ve hicle occupants as they ared esigned todo. #
Neverm odify thed oor sorp arts of the
doors. #
Alwaysh ave workon thed oor sord oor
paneling car ried out at aqualified spe‐
cialis tworks hop. &
WARNING Risk of inju rydue todeplo yed
airbag
Ad eplo yeda irbag no longer has aprotective
function and cann otprotect as intended in
th ee vent of an accident. #
Have thev ehicle towe dtoaq ualified
specialis tworks hop in order tohave the
deplo yeda irbag replaced. Ha
ve deplo yeda irbags replaced immediately. Safel
ytransporting children in thev ehicle Alw
ayso bser vewhen children ar etrave ling in
th ev ehicle %
Alw
ayso bser vethes afet yn otes releva nt to
th es ituation .Indoing so, youw ill be able to
identify possible risk sa nd avoid dangers
when children ar etrave ling in thev ehicle
(/ page37). 36
Occupant saf ety

Be consi
stent
Bear in min dthat negligence when securing the
ch ild in thec hild restra int sy stem ma yhave seri‐
ous consequences. Alw aysbec onsistent and
secu reac hild carefull ybefor eeachj ourne y.
To impr oveprotection forc hildren younger than
12 yearso ld or unde r5ft(1.50 m) in height,
Mercedes-Ben zrecommends youa lway so bser ve
th ef ollowing no tes:
R Alwayss ecur ethe child in achild restra int
sy stem suitable fory our Mercedes-Ben zvehi‐
cle.
R The child restra int sy stem mus tbeappropri‐
at etot he age, weight and size of thec hild.
R The vehicle seat mus tbesuitable fort he child
re stra int sy stem tobe ins talled.
Alw aysi ns tallac hild restra int sy stem on asuita‐
ble rear seat .Accident statistic sshowt hat chil‐
dren secured on ther ear seats ar esafer than
ch ildren secured on thec o-driver seat.
Ac cident statistic sshowt hat children secured on
th er ear seats ar egenerall ysafer than children
secured on thef ront seats. Forthis reason,
Mercedes-Ben zstron glya dvises that youi nstall a
ch ild restra int sy stem on arear seat.
The generic term ch ildrestra int sy stem
The generic term child restra int sy stem is used in
th ese Operating Instructions. Achild restra int
sy stem is, fore xamp le:
R Ababyc ar seat
R Arear ward-facing child seat
R Aforwa rd-facin gchild seat
R Achild boos ters eat wit habackres tand seat
belt guides
The child restra int sy stem mus tbeappropriat eto
th ea ge,w eight and size of thec hild.
Observing la wsand regulations
Alw ayso bser vethel egal requ irements foru sing a
ch ild restra int sy stem in thev ehicle.
Observing thes tanda rdsf or child restra int
sy stems
All child restra int sy stems mus tmeetthe follow‐
ing standards:
R U.S. Federal Mo torV ehicle Saf etyS tandards
21 3a nd 225
R Canadian Mo torV ehicle Saf etyS tandards 213
and 210.2 Confirmatio
nthat thec hild restra int sy stem cor‐
re sponds tothes tandards can be found on an
instruction label on thec hild restra int sy stem.
This confirmation can also be found in thei nstal‐
lation instructions that ar eincluded wit hthe child
re stra int sy stem. De
tectin grisks, avoiding dan ger Securing sy
stems forc hild restra int sy stems
in thev ehicle
Onl yusethef ollowing securing sy stems forc hild
re stra int sy stems:
R The LATC H-type (ISOFIX )secu ring rings
R The sea tbelts yst em of thev ehicle
R The TopT ether anchorages
Ins talling aLATCH -type (ISOFIX )child restra int
sy stem is prefer red.
Simpl yattaching tothes ecuring rings on the
ve hicle can reduce ther isk of ins talling thec hild
re stra int sy stem incor rectl y.
When securing achild wit hthe integrated seat
belt of theL ATCH -type (ISOFIX )child restra int
sy stem, alw aysc omply wit hthe permissible gross
we ight fort he child and child restra int sy stem
(/ page41).
Ab oos ters eat ma ybenecessar ytoachieve
proper seat belt positioning forc hildren over
40 lbs (1 8kg) unti lthe yr eac hah eightwher ea
th re e-point seat belt fits properly wi thout aboos‐
te rs eat.
Mercedes-Benz recommends achild boos ters eat
wit hab ackres tand seat belt guides.
Ad vantag eofar earward-facin gchild restra int
sy stem
It is preferable totranspo rtab abyoras mall
ch ild in asuitable rear wa rd-facing child restra int
sy stem. In this case, thec hild sits in theo pposite
direction tothed irection of tra vela nd faces
ba ckwa rds.
Ba bies and small children ha vecompa ratively
we ak nec kmuscles in relation tothes ize and
we ight of their head. The risk of injur ytothe cer‐
vical spine during an accident can be reduced in
ar ear ward-facing child restra int sy stem. Occupant saf
ety37

Overvie
wofsuitable seats in thev ehicle fori nstalling achild restra int sy stem Securing sy
stems forc hild restra int sy stems Ve
hicl eseat
Left/right rear seat
Preferreds ecuring sy stem:
® LATC H-type (ISOFIX )child
seat securing sy stem
(/ page41)
¯ Ifav ailable, also secur ewith
To pT ether (/ page42) Alternativ
esecuring sy stem:
R Seat belt on vehicle seat
Co-driver seat Securing system:
R Seat belt on vehicle seat
Center rear seat
Securing system:
R Seat belt on vehicle seat
¯ Ifav ailable, also secur ewith
To pT ether (/ page42) Ac
tivating/deactivatin gthe special seatbelt
re tractor of the seat belt &
WARNING Risk of inju ryor deat hifa
seat belt is unfas tened whil ethe vehicle
is in motion
If th es eat belt is released while thev ehicle is
in motion, thec hild restra int sy stem is no lon‐
ge rc orrectl ys ecu red. The child seat saf ety
fe atur eisd eactivated and thes eat belt is
dr aw nina bitbyt he inertia reel.
It is therefor enotpossible toengag ethe seat
belt again. #
Pull overand stop thev ehicle safely as
soon as possible, paying attention to
ro ad and traf ficc onditions. #
Activat ethe child seat saf etyf eature
again and cor rectl ys ecu rethec hild
re stra int sy stem. Re
quirements
When enabled, thes pecial seatbelt retractor
ensures that thes eat belts on thec o-driver seat
and ther ear seats do no tslac keno nce thec hild
re stra int sy stem is secured.
The seat belts on thef ollowing seats ar eequip‐
ped wit haspecial seatbelt retractor:
R Co-driver seat
R Rear seats Installin
gachildrestra int sy stem #
When ins talling achild restra int sy stem,
alw ayso bser vethem anufacturer's ins talla‐
tion and operatin ginstructions fort he child
re stra int sy stem used as well as then otes in
th ese Operating Instructions. #
Pull thes eat belt smoo thly from thes eat belt
outlet. #
Enga gethes eat belt tongu eint he seat belt
buckle.
Ac tivatin gthe special seatbelt retractor #
Extend thes eat belt full yand then allo wthe
inertia reel to retract theb elt.
When thes pecial seatbelt retractor is acti va‐
te d, yous houl dhear aratcheting sound. #
Push thec hild restra int sy stem down until the
seat belt is tight.
Deactivating the special seatbelt retractor #
Press ther elease button of thes eat belt
buckle. #
Hold thes eat belt tongu eand guid ebackto
th es eat belt outlet. 40
Occupant saf ety