2020 MERCEDES-BENZ SPRINTER fuel

Symbols
..................................................... 4At
ag lance ................................................. 6
Cockpit ........................................................ 6
Instrument clus ter. ...................................... 8
Overhead control panel .............................. 11
Doo rcontrol panel .................................... .16
Emergencies and breakdowns ................... 18Genera
lnotes .......................................... 20
Environmen talp rotection .......................... 20
Mercedes-Benz Genuine Parts. ..................20
No tesa bout attachments, add-on
equipment, ins tallation sand con ver‐
sions .......................................................... 21
Operating Instructions ...............................22
Service and vehicle operation ...................22
Operating saf ety. ...................................... .23
Decla rations of conformity ........................ 24
Diagno stics connection ............................ .25
No tesonc hanges tothee ngine output ..... 25
Qualified specialis tworks hop .................... 25
Ve hicle registration ................................... 25
Cor rect us eoft hevehicle .........................26
Multi Purpose Vehicle ................................ 26
Information on problems wit hyour
ve hicle .......................................................26
Re portin gsafet yd efects ............................ 26
Limited Warrant y....................................... 27
QR codes forr escue car d.......................... 27
Dat astorage ..............................................27
Copyright .................................................. .29Occupant saf
ety...................................... 31
Re stra int sy stem ........................................31
Sea tbelts .................................................. 32
Airbag s...................................................... 35
Safely transporting children in the
ve hicle .......................................................36
No tesonp etsint hevehicle ......................45 Opening and closing
...............................46
SmartK ey................................................... 46
Door s........................................................ 49
Sliding doo r................................................ 51
Electric sliding door ................................... 52
Re ar-en ddoor s......................................... .55
Pa rtition sliding door ................................ .56
Electrica lstep. ........................................... 57
Sid ew indo w. ............................................. 58
Anti-thef tprotection ..................................61 Seats and
stowage .................................. 64
Cor rect driver's sea tposition .................... 64
Seats ......................................................... 64
Ad justing thes teering wheel ......................76
St ow agea reas .......................................... .77
Bottle holder .............................................. 78
Cup holder ................................................ .78
Ashtr ayand cigar ette lighter .................... .79
Soc kets ..................................................... 80
Wi relessl ycharging them obile phone
and coupling wit hthe exterior antenna ..... 82
Ins talling or removing thef loor mats ......... 83 Light and vision
....................................... 84
Exterio rlighting ......................................... 84
Ad justing thei nterior lighting .................... 87
Changin gbulbs .......................................... 90
Wi ndshield wipe rs..................................... 95
Mir rors ....................................................... 97
Using sun visor s........................................98 Climat
econtrol ....................................... 99
Overvie wofclimatecontrol sy stems ......... 99
Operating climat econtrol sy stems ..........1 01
Operating air vents .................................. 104
Au xilia ryheating ...................................... 105
Operating cargo compartment ventila‐
tio n.......................................................... 108 Drivin
gand pa rking .............................. 109
Driving .................................................... .109
Batter ymains witch................................. 12 0
Au tomatic transmission ........................... 12 2
All-whee ldrive ........................................ .124
DSR (Downhil lSpeed Regulation) ............ 12 6
Electroni cleve lcontrol ............................ 12 8
Re fueling ................................................ .133
Pa rking .................................................... 14 0
Driving and driving sa fety sy stems ..........1 45
Wo rkmode ............................................. .162
Tr ailer operation ...................................... 16 2 Instrument Displa
yand on-board
compu ter............................................... 16 9
Overvie wofInstrument Displa y............... 16 9
Overvie wofthe buttons on thes teer‐
ing wheel .................................................1 70
Operating theo n-boar dcomputer ........... 17 0
Overvie wofthe displa yson them ulti‐
function displa y........................................1 71
Setting thei nstrument lighting ................. 1712
Contents

Instrument Displa
y(color dis‐
play)
1 Speedome ter →
16 9
2 00E5 ESP®
→
283
3 00BA Distance warning →
289
4 00E9 Seat belt no tfas tened →
289
5 003E003D Turn signal indica‐
to rs →
85
6 Multifunction display →
283
7 0077 Tire pressur eloss warn‐
ing lamp →
283
8 00B9 CheckEngine →
290
9 0028 Preglo wand malfunction
in preglo wsystem
A Tach ome ter →
16 9
B 0049 and0024 (USA) or 0024
(Canada) parkin gbrake is
applied (red) →
283
C 0027 and004D (USA) or 004D
(Canada) brakes (red) →
283 D
003D Electrical malfunction →
290
E Coolant temp eratur eindicator
and 00AC coolant tooh ot →
290
F 0024 Electri cparkin gb rake
(yellow) →
283
G 0075 Restra int sy stem →
31
H 0057 High beam →
85
I 0058 Lowb eam →
84
J 0060 Parking lights →
84
K Fuel le velindicator and 00D4
fuel reser vewit hfuel filler cap
location indicator →
290
L Fo
glight →
84
M 005E Rear fogl ight →
84
N 004D Brakes (yell ow) →
283
O 0025 ABS malfunction →
283
P 00BB ESP®
deactivated →
283 8
Atag lanc e–Instru ment clus ter

Instrument Displa
y(bla ckand
whit edisplay) wit hsteering
wheel buttons
1 Speedome ter →
16 9
2 00E5 ESP®
→
283
3 00BA Distance warning →
289
4 00E9 Seat belt no tfas tened →
289
5 003E003D Turn signal indica‐
to rs →
85
6 Displ ayofwa rning and indica‐
to rlamps
003E Atleas tone door is not
comple tely closed
0077 Tire pressur eloss →
283
00CC Powe r-assis teds teering
malfunction →
289
003D Electrical malfunction →
290
0053 SOS/emergency cal lsys‐
te m( Mercedes-Benz emer‐
ge ncy cal lsyst em)
00D4 ActiveB rake Assi stdeac‐
tivated →
15 0
00D7 ATTENTION ASSIS Tdeac‐
tivated →
157
e OFF Lane Keeping Assist
inactive →
16 2
00CE Highbea mAssist →
86 e
(White) Lane Keeping
Assis tactiv eand ready toissue
wa rnings / e(Red) Lane
Ke eping Assis tissues warning →
16 2
7 00B9 CheckEngine →
290
8 0028 Preglo wand malfunction
in preglo wsystem
9 Tach ome ter
A 0049 and0024 (USA) or 0024
(Canada) parkin gbrake is
applied (red) →
283
B 0027 and004D (USA) or 004D
(Canada) brakes (red) →
283
C 00D4 Reser vefuel →
290
D DEF supply low →
13 6
E 002E LOWR ANGE active →
12 6
F 0024 Electric pa rking brake
(yellow) →
283
G Multifunction display →
283
H 0075 Restra int sy stem →
31
I 0057 High beam →
85
J 0058 Lowb eam →
84
K 0060 Parking lights →
84
L Fo
glight →
84
M 005E Rear fogl ight →
84 At
ag lanc e–I nstrument clus ter9

1
Checkin gand topping up oper‐
ating fluids →
247
St artin gassis tance →
202
2 Buttons fort he SOS emergency
call sy stem and roadside assis‐
ta nce →
200
3 Warning lamp →
19 9
Saf etyv est →
19 9
Fir st-ai dk it (so ftsided) →
19 9
4 Vehicles wit hrear-wheel drive:
hy draulic jac kand tire-change
to ol kit →
213 5
Haza rdwa rning lights →
85
6 QR code fora ccessing ther es‐
cue card →
27
7 Todisconnect thes tarter bat‐
te ry →
205
8 Fuelfiller flap wit hinstruction
labels fort irep ressu re,fuel
type and QR code fora ccess‐
ing ther escue card →
13 3
9 Flattire →
201 18
Atag lanc e–Emer gencie sand breakdowns

Environmental pr
otection
+ ENVIRONMENTAL
NOTEEnvironmental
damag eduetooperating conditions and
personal driving style The pollutant emission of
thev ehicle is
directl yrelated tothev ehicle's operation.
Operat eyour vehicle in an environmentally
re sponsible manner tohelp pr otect thee nvi‐
ro nment. Please obser vethef ollowing recom‐
mendations on ope rating conditions and per‐
sona ldriving style.
Operating conditions: #
Mak esuret hat thet irep ressures are
alw aysc orrect. #
Do no ttranspor tany unnecessa ry
we ight (e.g. aroof rack whic hisnol on‐
ge rrequired). #
Obser vethes ervice inter vals.
Ar egularly serviced vehicle will contri b‐
ut etoe nvironmen talp rotection. #
Alwaysh ave maintenance workcar ried
out at aqualified specialis tworks hop.
Pe rsonal driving style: #
Do no tdepress thea ccelera torp edal
when startin gthe engine. #
Do no twarmupt he engine while sta‐
tionar y. #
Driv ecarefully and maintai nasufficient
dis tance to ot hervehicles. #
Avoid frequent, sudden acceleration and
braking. #
Shif tgear sing ood tim eand use each
ge ar onl yupto 00C3of its maximum
engine speed. #
Switc hoffthee ngine when in stationary
traf ficf or ap rolonged time. #
Driv einaf uel-efficient manne r.Pay
attention totheE CO displa yfor afuel-
ef ficient driving style. Environmental issues and
recommendations
It is recommended tore-us ea nd recycle sub stan‐
ces ins tead of immediatel ydisposin gofthem.
The releva nt environmental guideline sand regula‐
tions ser vetoprotect thee nvironmen tand
should be follo we dc arefully. Mercedes-Benz Genuine
Parts
+ ENVIRONMENTAL
NOTEEnvironmental
damag ecaused bynotu sing recycled
re conditione dcomponents Mercedes-Benz
AGoffers recycled recondi‐
tione dcomponents and pa rtsw itht he same
qu ality as ne wparts .The same entitlement
from theL imited Warrant yisv alid as forn ew
parts. #
Recycled reconditione dcomponents
and pa rtsf romM ercedes-Benz AG. *
NO
TEThe ef fectivenes softherestra int
sy stems can be impaired byinstalling
accessor yparts, per form ing repair sor
we lding operations Airbags, Emer
gency Tensioning Device sas
we ll as control unit sand sensor sfor the
re stra int sy stems can be ins talled in thef ol‐
lowing areas of thev ehicle:
R Door frames
R Roof frames
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrument clus ter
R Center console #
Do no tins tall an yaccessories suc has
audio sy stems in these areas. #
Do no tperform repair sorw elding oper‐
ations. #
Have accesso ryparts ins talled at a
qu alified specialis tworks hop. If
yo uu se parts ,tires, wheel sorsafet y-re leva nt
accesso ries whic hhaven otbeen appr ovedby
Mercedes-Benz,t he operating safetyoft hevehi‐
cle ma ybejeopardized. Saf ety-re leva nt sy stems,
e.g. theb rake system, ma ymalfunction. Onl yuse
Mercedes-Benz Genuine Partsorp arts of equal
qu ality .Use onl ytires, wheels and accesso ries
th at ar eappr ove dfor your vehicle model.
Mercedes-Benzt estsgenuine pa rts, con version
parts and accessor yparts that ha vebeen
appr ovedfor your vehicle model forr eliability,
saf etya nd suitabilit y.Despit eongoing ma rket 20
General no tes

ar
ep resc ribed bylawa nd mus tbecorrect at all
times.
The factor yequipst he vehicle wit hawooden or
plastic cargo compartmentf loor;this is an inte‐
gral par tofthevehicle stru cture. If youh avet he
carg ocompa rtment floor remo ved, thev ehicle
body ma ybedamaged. Load securing will then
be impaired and them aximum loading capacity
of thet ie-down points will no longer be guaran‐
te ed. Therefore, do no thave thec argo compart‐
ment floor remo ved.
Note sont he partition
Wi thout apartition ,vehicles that ar eappr ove das
commercial vehicles (N1 ,N2) do no tfulfill
ISO 27956, whi chdescribes thee quipment for
properly securing aload in deliver yvehicles. If
th ev ehicle is used totranspo rtgoods, retrofitting
th ep artition is stronglyrecommended ,asprop‐
erly secu ring thel oad in vehicles without aparti‐
tion will alw aysbeac omplexoperation. Operating Instructions
These Operating Instructions describe all models,
as well as standar dand optional equipmen tof
yo ur vehicle that wa sa vailable at thet ime of
going topress. Countr y-specific dif fere nces are
possible .Notet hat your vehicle ma ynotbe
equipped wit hall functions described. This is also
th ec ase fors ystems and functions releva nt to
saf ety. Therefore, thee quipment on your vehicle
ma ydiffe rf romt hat in thed escriptions and illus‐
trations.
The original pur chase agreement documen tation
fo ry our vehicle contains alistofa llth es ystems
in your vehicle.
Should youh ave anyq uestions concerning equip‐
ment and operation, consult an authorized
Mercedes -Benz Center.
The Operating Instruction sand Maintenance
Bookle tare impor tant documents and shoul dbe
ke pt inthev ehicle.
Note onvehicles whic hareequipped bybody
manu factu rers
Alw ayso bser vetheb ody manufacturer's Operat‐
ing Instructions. Youc oul do therwise failto rec‐
ognize dangers. Servic
eand vehicl eoperation Wa
rranty The Limi
tedW arrant yf or your vehicle is in
accordance wit hthe warrant yterms and condi‐
tions in theS ervice and Warrant yInforma tion
booklet.
Yo ur authorize dMercedes-Ben zCenter will
re place and repair all factor y-ins talled parts in
acco rdanc ewitht he term soft hefollowing war‐
ra nty term sa nd conditions:
R NewV ehicle Limited Warranty
R Exhaus tSystemW arranty
R Emissio nSystems Warranty
R California, Connecticut ,Maine, Massachu‐
setts, Ne wYork, Pe nnsy lvania ,Rhod eIsland
and Verm ont Emission Control Sy stem War‐
ra nty
R StateW arrant yE nforcement La ws("Lemon
La ws ")
Re placement parts and accessories ar ecovered
by theM ercedes-Benz Partsa nd Accessories
Wa rranties.
Thes eareavailable at an yauthorize dMercedes-
Ben zCenter.
% Should
youl ose your Servic eand Warranty
In fo rm atio nbooklet, ha vean authorized
Mercedes-Ben zCenter ar rang ef or areplace‐
ment .The ne wService and Warrant yInfor‐
mation bookle twillbep ostedtoy ou. Ve
hicl eoperation outside theU SAor Canada When
youa retra veling abroad wit hyour vehicle,
obser vethef ollowing points:
R service points or replacement parts ma ynot
be available immediatel y.
R unleaded fuel forv ehicles wit hacatalytic
con verter ma ynotbe available. Leade dfuel
can cause damag etothe catalytic con verter.
R thef uel ma yhave aconsiderabl ylower
octane number .Unsuitable fuel can cause
engine damage.
Cer tain Mercedes-Benz models ar eavailable in
Europe thro ugh theE uropean Deliver yProgram.
Fo rm orei nformation, please consult an author‐
ized Mercedes-Benz Center ,orwrite to one of the
fo llowing addresses:
In theU SA: 22
General no tes

Flammable materials suc
hasleaves, grass or
twigs ma yignit eift heyc ome int ocontact
wi th:
R hotp arts of thes tationa ryheater exhaust
sy stem
R thee xhau stgasitself
Ther eisar isk offire. #
When thes tationar yheater is swit ched
on, mak esuret hat:
R Hotvehicle parts do no tcome into
contact wit hflammable materials.
R The exhaus tgas can flow out of the
st ationar yheater exhaus tpipe
unhindered.
R The exhaus tgas doe snotcome into
contact wit hflammable materials. *
NO
TEDama getothea uxiliar yheating If
th ea uxiliar yheating is no tused foran
ex tende dperiod of time ,itcan be damaged. #
Switc hthe auxiliar yheating on for
around tenm inutesatl eastonce a
month. *
NO
TEDama getothea uxiliar yheating
due toove rheating If
th eh otair flow is bloc ked, thea uxiliary
heating can overheat and switc hoff. #
Do no tbloc kthe ho tairflow. %
Ve
hicles with modified fuel displa ys:if an
ex tern all yo perated consume risconnec ted
via thec able fort he auxiliar yheater ,this is
no ttaken in toconside ratio nont he "range
re maining" displa yofthe on-boar dcomputer.
In this case, obser vethef uel displa y.The fuel
displa yprovide sthe cur rent le vel.
If yo ua retranspo rting hazardous materials, com‐
ply wit hthe releva nt sa fety regulations. Alw ays
place objects at asufficient dis tance from the
outle topening of thea uxiliar yheating.
Au xilia ryheating worksi ndependentl yofthe
engine and complements thec limat econt rols ys‐
te mint hevehicle. Auxilia ryheating heats thea ir
inside thev ehicle tothes ettemp erature. Hot-water auxiliar
yheater Fu
nction of theh ot-wat er auxiliar yheater
The hot-water auxiliar yheater complements your
ve hicle's climat econt rols ystem, and has a
heater boos ter,auxiliar yheating and auxiliary
ve ntilation function. In addition, thea uxiliary
heating sy stem heats thee ngine coolant topro‐
te ct thee ngine and sa vefuel during thew arming-
up phase. The auxiliar yheatin gheats thea ir
inside thev ehicle tothes ettemp erature. It is not
dependent on theh eat output of ther unning
engine .The auxilia ryheating is operated directly
using thev ehicle's fuel. Forthis reason ,the fuel
ta nk mus thave been filled abo vether eser vefuel
le ve lsot hatthea uxiliar yheating can work.T he
auxilia ryheating automatically adapts its operat‐
ing mode totheo utside temp eratur eand
we ather .Itist herefor epossible that thea uxiliary
heating ma yswitc hfromv entilation toheating
mode or from heating toventilation mode. When
th ee ngine is running ,auxilia ryventilation is not
acti ve.A uxiliar yheating automatically switches
itself of fafter am aximu mof50m inutes.Yo u
canno tuse the" auxiliar yventilation" operating
mode tocool thea ir inside thev ehicle tobelow
th eo utside temp erature. Auxilia ryheating helps
to heat up thev ehicle while thee ngine is running
and at lo woutsid etemperatures.
Operating theh ot-w ater auxiliar yheater dr aws
po we rfromt hevehicle batter y.Therefore, driv ea
re asonabl ylon gd ista nce af terh eating or ventilat‐
ing thev ehicle twice in succession at most.
Au xilia ryheating can be activated onl yattemper‐
atures belo w40°F(4.5 °C).
Switching theh ot-wat er auxiliar yheateron
and of fwitht he button
Re quirements:
R The fuel tank is filled abo vether eser veleve l.
Switching auxiliar yheating on and off #
Toswitc hon:press the003B button. #
Toswitc hoff:press the003B button.
Ac tivatin gthe speci fied temp erature #
Swit chon thei gnition. #
Toswitc hon:press the003B button. #
Toswitc hoff:press the003B button. #
Setthe temp eratur eusing the0082 button. #
Press the003B button.
The redorb lue indicator lam ponthe003B
button goes on or off. 106
Climat econtrol

Color
softhe indicator lamp:
R Blue: stationar yventilation has been
switched on.
R Red:thes tationar yheater has been swit ched
on.
R Yello w: thed epartur etime has been pre-
selected.
The stationar yheater or ventilation switches off
af te ram aximu mof50m inutes.
Switching heater boost er modeonand off #
Swit chon thei gnition. #
Toswitc hon:press the003B button. #
Toswitc hoff:press the003B button.
Heater boos term ode willbes witched on at
an outsid etemperatur eoflessthan 32 °F
(0 °C) when necessar y.
% Heater boo
ster mode is available onl yfor
ve hicles wit hhot-water auxiliary heaters.
Ad justin gthe hot-water auxiliar yheaterw ith
the on-boar dcom puter
Re quirements:
R The fuel tank is filled abo vether eser vefuel
le ve l.
R The ignition is switched on.
On-boar dcomputer:
4 Settings 5
Heating
Setting thes witch-on time #
Select Settings. #
Selec tthe desired departur etime.
Ac tivatin gthe departur etime #
Activat ethe departur etime byticking the
box.
% Ensur
ethat A,Ba ndCe achc orrespond to a
programmed departur etime.
% The programmed time
remains se tonlyu ntil
th en exttime thee ngine is star ted.
Selecting prog rammed time #
Setthe requ ired programmed tim eA,BorC.
% The
requ ired prog rammed time A,BorC will
appea ronly if theb oxtoactivat ethe depar‐
tur etime is tic ked. #
Select ther equired programmed time by
swiping lef torright, e.g. A,BorC. Clima
tecontrol 107