2020 MERCEDES-BENZ SPRINTER brake pads

#
Remo vekey 1from your keyr ing. #
Inser tkey 1 intot he slot.
The vehicle is star teda fter ab rief time. #
Leavethek eyinser tedd uring thee ntir ejour‐
ne y. #
Ifyo up ullkey 1out of thes lot, thee ngine
continues torun. #
Have key 1checkedataq ualified specialist
wo rkshop.
If th ev ehicle doe snotstar t: #
Leavekey 1inthes lot. #
Depress theb rake pedal. #
Startt he vehicle wit hthe start/ stop button.
% Yo
uc an also swit chon thep ower suppl yor
th ei gnition wit hthe start/ stop button. Breaking-in no
tes Pr
otect thee ngine during thef irst 1,000 miles
(1,500 km) by:
R Driving at varying road and engine speeds.
R Shifting tothen extg ear up when or before
th et achome tern eedle is 00C3ofthew aytothe
re da rea.
R Avoiding stre ss on thev ehicle suc hasdriving
at full thro ttle.
R Notshifting manuall ytoalowergear to
brake.
R After1 ,000 miles (1,50 0km),gradually
increasing thee ngine speed and accelera te
th ev ehicle up tofull speed.
R Vehicles with automatic transmission: not
depressing thea ccelera torp eda lbeyo ndthe
pressur epoint (kickdown). This also applies if
thee ngine or parts of thed riv‐
et ra in ha vebeen replaced.
Also obser vethef ollowing breaking-in no tes:
R The sensor softhe ESP ®
driving saf etys ystem
adjus tautomaticall ywhile acertain dis tance
is being driven af tert he vehicle has been
delivered or af terr epairs. Full sy stem ef fec‐
tivenes sisnotreached until thee nd of this
te ach-in process.
R Newore xchanged brakepads, brak ediscs
and tires onl yprovide optimal braking and
bonding af ters eve ralh undred kilom eters.
Un tilthen, compensat efor ther educed brak‐
ing ef fect by applying greater pressur etothe
brak epedal. Driving tips
Note
sond riving &
WARNING Risk of accident du eto
object sinthe driver's foot we ll
Object sinthe driver's foot we ll ma yimp ede
pedal tr avel or bloc kadepressed pedal.
This jeopardizes theo perating and road
saf etyoft hevehicle. #
Stow all object sinthevehicle securely
so that they canno tget intot he driver's
fo ot we ll. #
Ensur efloor mats and carpets cannot
slip and pr ovide suf ficient room fort he
pedals. #
Do no tlay multiple floor mats or carpets
on topofo ne ano ther. &
WARNING Risk of accident du eto
unsuitable foot we ar
Operatio nofthe pedals ma yberestricted due
to unsuitable foot we ar suc has:
R Shoes wit hplatform soles
R Shoes wit hhigh heels
R Slippers #
When driving alw aysw ear suitable
shoes in order tobe able tooperat ethe
pedals safel y. Driving and pa
rking 111

Uns
uitable fuel can caus eengine damage. In for‐
mation abou tfuel can be found in the" Fuel" sec‐
tion (/ page248).
In fo rm atio nabout transpor tbyrail
Tr ansportin gyour vehicle byrail ma ybes ubject
to cer tain restrictions or requires pecial meas‐
ures tobe take nins omecountrie sdue tovarying
tunnel height sand loading standards.
Yo uc an obtain information about this from any
authorized Mercedes-Benz Center.
Note sonb rakes &
WARNING Risk of skidding and of an
accident du etoshifting down on slippery
ro ad sur faces
If yo us hiftd ow nons lipperyroad sur faces to
inc rease thee ngine braking ef fect, thed rive
wheels ma ylose traction. #
Do no tshif td ow nons lipperyroad sur‐
fa ces toinc rease thee ngine braking
ef fect. &
WARNING Risk of accident du etothe
brak esystem overheating
If yo ul eave your foot on theb rake pedal
when driving, theb rake system ma yoverheat.
This increases theb raking dis tance and the
brak esystemm ayeve nfail. #
Neveru se theb rake pedal as afootrest. #
Do no tdepress theb rake pedal and the
accelerator pedal at thes ame time
while driving. Downhill
gradients
On long and steep downhill gradients yous hould
obse rvet he following instructions:
R Invehicles wit hanautomatic transmission,
shif tdow ntos hiftranges 2or 1in good time
so that thee ngine is running at amediu mto
high engine speed (/ page124).
% Cha
nget he shif trang eing oodt ime when
cruise control is acti vated. Obser vethed riv‐
ing tips (/ page111).
Yo ut hereb ymakeu se of theb raking ef fect of the
engine and do no thave tobrak easo ften tomain‐
tai nt he speed. This relie vest he load on the
service brak eand pr events theb rake sf romo ver‐
heating and wearing tooq uickl y. Heavy and light loads
If
th eb rake sh ave been subjected toah eavy
load, do no tstopt he vehicle immediatel y.Drive
on foras hortwhile. The brakes cool down more
qu ickl yint he air flow.
If th eb rake sh ave been used onl ymoderately,
yo us houl doccasionall ytesttheir ef fectiveness.
To do this, brak emoref irml yfromah igherspeed
whil epaying attention tothet raffic conditions.
Th eb rake sw illg ripb ette rasar esult.
We troad sur faces
If yo uh ave been driving foral ong time in heavy
ra in without braking, ther em aybe adelayed
re sponse when youf irst apply theb rake s. This
ma yalso occur af terd riving thro ugh acarwa sh
or deep water.Yo um ustd epress theb rake pedal
mor efirml y.Maintai nagreater di stanc etot he
ve hicle in front.
While paying attention tothet raffic conditions,
yo us houl dbrake thev ehicle firm lyafte rd riving
on aw etroad sur face or thro ugh acarwa sh. This
heats theb rake discs so that they drym ore
qu ickl y,whic hprotects them agains tcorrosion.
Limited braking ef fect on salt-trea tedr oads:
R Alayer of salt on theb rake discs or brake‐
pads can increase braking dis tances consid‐
erably ,orbraking ma yhappen on only one
side
R Maintai nanespecially larg esafed ista nce to
th ev ehicle in front
To remo vethel ayer of salt:
R Appl ythe brakes from time totime ,paying
attention totraf ficc onditions
R Carefully depress theb rake pedal at thee nd
of ajourne yand af tert he star tofan ewjour‐
ney
Checking theb rake pa dt hickness
In addition tomonitoring using theb rake pad wear
sensor ,regular lymonitor and checka ll of the
brakepads byper form ing avisual inspection to
look forp ad material wear.
If yo ua reunabl etoc heckthe brakepad wear on
th ei nside of thew heels, remo vethew heels if
yo up ossess ther equired skills, or visit aqualified
specialis tworks hop.
If th eb rake pad material thickness is less than
0. 12 in (3 mm), ha vetheb rake pads checkeda nd
re placed at aqualified specialis tworks hop, if
necessar y.
Do no tsolely rely on theb rake pad wear sensor. 11 4
Driving and pa rking

It is also
strongly recommended that youh ave
th eb rake pads checkedataq ualified specialist
wo rkshop, no tonly at everyservice displa yedby
th em aintenanc einter vald ispla y,but also prior to
long journe ysand when ever thew heels are
re mo ved.
Ne wb rake discs and brakepads
Ne wb rakepads and brak ediscso nly reac ht heir
optimal braking ef fect af tera pproxima tely
10 0m iles( 10 0k ilome ters).
Unti lthen, compensat efor ther educed braking
ef fect by applying greater pressur etothe brake
pedal. Fors afet yr easons, Mercedes-Benz recom‐
mends that youo nlyh aveb rake pads and brake
discs whic hareappr ovedbyM ercedes-Benz
ins talled on your vehicle.
Other brak ediscs or brakepads ma ycompromise
th es afet yofy ourvehicle.
Alw aysr eplace all brak ediscs and brakepads on
an axle at thes ame time. Alw aysi ns tall new
brakepads when replacing brak ediscs.
Pa rking brake &
WARNING Risk of skidding or an acci‐
dent bybraking wit hthe parking brake
If yo uh ave tobrak eyour vehicle wit hthe
parking brake, theb raking dis tance is consid‐
erab lylonger and thew heels ma yloc k. There
is an increased risk of skidding and/or acci‐
dent. #
Only brak ethe vehicle wit hthe parking
brak eift he service brak ehasfailed. #
Inthis case, do no tappl ythe parking
brak ewitht oo muc hforce. #
Ifth ew heels loc k,immediately release
th ep arking brak easmuchasr equired
fo rt he wheels totur na gain. Ve
hicles with amanual parking brake
When driving on wetroads or dirt-co vereds urfa‐
ces, road salt or dir tmayget intot he parking
brake. This causes cor rosion and areduction of
braking forc e.
In order topreve ntthis, driv ewitht he parking
brak elightl yapplied from time totime.
Whe ndoing so, driv efor ad ista nce of appr ox‐
imatel y300 ftat am aximum speed of 13mph
(20 km/h).
The brak elights do no tlight up when youb rake
th ev ehicle wit hthe parking brake. Information about driving on
wetroads
Hydroplaning &
WARNING Risk of aquaplaning because
tir et read istool ow
Depending on thed epth ofthew ater on the
ro adw ay,a qu aplaning can occur despit esuffi‐
cient tir etread dep thand lo wspeed. #
Avoid tir eruts an dbrake carefully. The
refore ,inh eavy rain or other conditions in
whic hhydroplaning can occu r,driv easf ollows:
R Reduce your speed
R Avoid tir eruts
R Brak ecarefully
Drivin gonflooded roads
Bear in mind that vehicles tr aveling in front or in
th eo pposit edirection creat ewaves. This may
cause them aximum permissible dep thofwater
to be exc eeded. These no tesm ustbeo bserved
unde rall circum stances. Otherwise, youc an
damag ethe engine, electrics and transmission.
If yo uh ave todriv eons tret ch es of road on which
wate rhas collected, please bearinm indthef ol‐
lowing:
R The wate rleve lofs tandin gwater ma ynotbe
abo vethel owe redgeoft he front bumper.
R Youm aydriv enof astert han walkin gpace.
Obser vethen otes on ford ing while off- road for
all-wheel driv evehicles (/ page116).
Infor matio nabout drivin ginwinter &
DANG ER Risk of fata linjur ydue topoi‐
sonous exhaus tgases
If th et ailpipe is bloc kedors ufficient ventila‐
tion is no tpossible ,poisonous exhaus tgases
suc hasc arbon monoxide ma yenter thev ehi‐
cle. This is thec ase when thev ehicle
becomes stuc kins now, fore xamp le. #
Keep thet ailpipe and thea reaa round
th ev ehicle free from sno wwhen the
engine or thes tationar yheater ar erun‐
ning. #
Open awindo wont he side of thev ehi‐
cle facing away from thew ind toensure
an adequat esupply of fresh air. Driving and parking
11 5

wheels and tires or ma
ybeflung out from the
ve hicle when continuing thej ourne y.
R Chec kthe underbody fort rapped branches or
ot her parts of plants and remo vethem.
R Clean theb rake discs, brakepads and axle
joints, particularly af tero peration in sand,
mud, grit and gr avel,wate rors imilar lydirty
conditions.
R Chec kthe entir efloor assembly ,the tires,
wheels, bodywor kstructure, brakes, steering,
suspension and exhaus tsystemf or an ydam‐
age.
R Chec kthe service brak efor operating saf ety,
e.g. car ryout abrake test.
R Ifyo un otices tron gv ibra tions af terd riving
off-road, checkt he wheels and driv etra in for
fo re ign object sagain. Remo veanyforeign
object swhichc an lead toimbalances and
th us caus evibrations .Intheeve nt of damage
to thew heels and thed rive train, visit aquali‐
fi ed specialis tworks hop immediately. Fu
nction of theE CO display The EC
Odispla ysums up your drivin gcharacter‐
istics from thes tart to thee nd of thet ripa nd
supports aconsum ption-optimized driving style.
Yo uc an influence consum ption as follo ws:
R Anticipa teroad and traf ficc onditions.
R Obser vetheg earshif trecommendation. Instrument Displa
ywithc olo rdisplay
The segment's lettering lights up brightl y,the
outer edg elights up and thes egment is filled
when thev ehicle is driven wit hthe following char‐
acteristics:
R 1 ACCELERATION:m oderate acceleration
R 2 CONSTANT:c onsistent speed
R 3 COASTING:g entledeceleration and roll‐
ing The segment's lettering is gr
ay,the outer edg eis
dar kand thes egment is em ptied when thev ehi‐
cle is driven wit hthe following characteristics:
R 1 ACCELERATION:s porty acceleration
R 2 CONSTANT:s peedfluctuations
R 3 COASTING:h eavy braking
Yo uh aved rive ninac onsumption-optimized man‐
ner when:
R The thre es egment shave been comple tely fil‐
led simultaneousl y.
R The edg eofallth re es egment slights up. Instrument Displa
ywithb lacka nd whit edis‐
play
The bar swillfill up when thev ehicle is driven
wit hthe following characteristics:
R 1Moderat eacceleration
R 2Consis tent speed
R 3Gentle deceleration and rolling
The bar swill em ptyw hen thev ehicle is driven
wit hthe following characteristics:
R 1Spo rtya cceleration
R 2Speed fluctuations
R 3Heavy braking
The displ aywill also sho wthe additional range
(4 Bonu sXXX mi Fr. Start orXXX mi From
Start)t hatyouh ave achie vedw ithy our driving
st ylec ompared wit hadrive rw ithav erys porty
driving style. This rang ed oesn otcor respond to
an yf ixed consum ption saving. Driving and parking
11 9

Obser
vethef ollowing no tes: Note
sonc leaning and car eP reve nting damag etothevehicle
Wheels/rims Usewate rand acid-free whee lcleaner. R
Do no tuse acidi cwhee lcleaner sto
re mo vebrak edust. Otherwise, wheel
bolts and brak ecomponents ma ybe
damaged.
R Toavo id cor rosion of brak ediscs and
brakepads, driv efor afew minutes
af te rc leaning befor eparking the
ve hicle. The brak ediscs and brake‐
pads warm up and dr yout.
Wi ndo ws
Clean wind owsinside and outsid ewitha
dam pcloth and wit hacleaning agent
re commended forM ercedes-Benz . Do no
tuse dr ycloth sora brasiv eorsol‐
ve nt-based cleaning agents toclea nthe
insid eofw indows.
Wi per blades
Carefully clea nthe folded-a wayw iper
blade swithad ampcloth. Do no
tclean thew iper blades tooo ften.
Exterior
lighting Clean
thel enses wit hawetspong eand
mil dc leaning agent, e.g .car sha mpoo. Onl
yuse cleaning agents or clo thss uita‐
ble forp last ic lenses.
Sensors Cleanthes ensor sinthe front and rear
bumper and in ther adiator grill wit ha
sof tcloth and car shampoo. When usin
gapowerwashe r,ke ep am in‐
imum dis tance of 11.8 in (30 cm).
Re ar view
camera and
360° Cam‐
era Use clea
nwater and asoftc loth toclean
th ec amer alens. Do no
tuse ap owe rwashe r.
Tr aile rhitch
R
Remo vetrace sofrustont he ball,
e.g. wit hawireb rush.
R Remo vedirtw ithal int-free clo th.
R Afterc leaning, lightly oil or grease
th eb all head.
R Obser vethen otes on car einthe
trailer hitc hmanufactu rer's operat‐
ing instructions. Do no
tclean theb all nec kwithap ower
wa sher or sol vent.
Slidin gdoor
R
Remo vefore ign object sfromt he
vicinity of thec ontact plates and
contact pins of thes liding door.
R Clean thec ontact plates and contact
pins wit hamild cleaning agent and a
sof tcloth. Do no
toilor grease thec ontact plates
and thec ontact pins. 19 6
Maintenance and care

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
Check Brake Pads See
Operator's Manual *T
he brakepads ha vereached their wear limit. &
WARNING Risk of accident du etorestricted braking po wer
When theb rake pads ha vereached their wear limit ,the braking
po we rm aybe restricted. #
Driv eonc arefully. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Visit aq ualified specialis tworks hop.
004D
Check Brake Fluid Level *T
her eisn otenough brak efluid in theb rake fluid reser voir. &
WARNING Risk of an accident du etolowbrak efluid le vel
If th eb rake fluid le velist oo lo w,theb raking ef fect and theb rak‐
ing characteristic smaybe impaired. #
Pull overand stop thev ehicle safely as soon as possible,
paying attention toroad and traf ficc onditions. Do no tcon‐
tinue driving under an ycircums tances. #
Consult aqualified specialis tworks hop. #
Do no tadd brak efluid. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. Do no tcontinu edriving. #
Consul taqualified specialis tworks hop. #
Do no tadd brak efluid.
Activ eBrake Assist Func-
tions Limite dSee Opera-
tor's Manual *A
ctiveBrake Assi stis malfunctioning. #
Visit aq ualified specialis tworks hop.
Active Brake Assist Func-
tions Currently Limited
See Operator's Manual *A
ctiv eBrake Assi stistemp orarily una vailable.
The ambien tcondition sareoutsid ethe sy stem limits (/ page148). #
Driv eon.
When thea mbient conditions ar ewithin thes ysteml imits, the
sy stem will be available again. #
Ifth ed ispla ymessag edoes no tdisappear ,stopina ccordance
wit hthe traf ficc onditions and restar tt he engine.
Radar Sensors Dirty See
Operator's Manual *
The radar sensor sy stem is malfunctioning. Possible causes:
R Dirtont he sensors
R Heavy precipitation
R Extended countr ydriving wi thout other traf fic, e.g. in thed esert
Driving sy stems and driving saf etys yst ems ma ybemalfunctioning
or temp oraril yunavailable.
When thec auses ha vebeen eliminated, thed riving sy stems and
driving saf etys yst ems will be available again.
If th ed ispla ymessag edoes no tdisappear ,proceed as follo ws: Displ
aymessa gesa nd warning and indicator lamps 265

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
004D
and
0027
Brak ewarning lam p(red)
(USA) Onl
yint he USA: The brak esystem redw arning lam plight supw hilethe
engine is on.
* Po ssible cause:
R The brakepads ha vereached their wear limit. &
WARNING Risk of accident du etorestricted braking po wer
When theb rake pads ha vereached their wear limit ,the braking
po we rm aybe restricted. #
Driv eonc arefully. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Driv eonc arefully. #
Consult aqualified specialis tworks hop immediatel y.
0075 Re stra int sy stem warning
lamp The
restra int sy stem redw arning lam pislit while thee ngine is on.
*The restra int sy stem is malfunctioning. &
WARNING Risk of inju rydue tomalfunctions in ther estraint
sy stem
If th er estraint sy stem is malfunctioning, restra int sy stem compo‐
nent smaybe triggered unintentionall yormaynotd eplo yasi nten‐
ded during an accident .This ma yaffect theE mer gency Tensioning
Device sorairbags, fore xamp le. #
Have ther estraint sy stem checkeda nd repaired immediately
at aq ualified specialis tworks hop. #
Driv eonc arefully. #
Obser vethem essages on them ultifunction displa y. #
Consult aqualified specialis tworks hop immediatel y.
00E5 ESP ®
wa rning lam plights
up The ESP
®
ye llo ww arning lam plight supw hilethee ngine is on.
* ESP ®
is malfunctioning.
Other driving sy stems and driving saf etys ystems ma yalso be mal‐
functioning. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning ,ESP ®
canno tcarry out vehicle stabiliza‐
tion. In addition ,other driving saf etys ystems ar eswitched off. #
Driv eonc arefull y. #
Have ESP ®
ch eckedataq ualified specialis tworks hop. #
Driv eonc arefully. #
Obser vethem essages on them ultifunction displa y. #
Visit aq ualified specialis tworks hop. Displa
ymessages and warning and indicator lamps 287

Asht
rays
In thew indshield stowagec om‐
partment ............................................ 79
ASR (acceleration skid cont rol) .......... .147
Assistance graphic (on-board com‐
puter) ..................................................... 172
ASS YSTP LUS ........................................ 185
Batter ydisconnection period s.......... 185
Displ aying thes ervice due dat e........ 185
Fu nction/no tes. ............................... 185
Re gular maintenance work ............... 185
Special service requirements .......... .185
ATA (Anti-Thef tAlarms ystem) .............. .61
Ac tivating/deactivating thei nterior
motion sensor .................................... 63
Fu nctio n.............................................. 61
Interior motion sensor function .......... 63
St opping thea larm. ............................ 62
Switching thet ow -awa ya larm
on/of f............................................... .62
To w- aw ay alar mfunction .................... 62
At tachments .......................................... .21
AT TENTION ASSI ST............................... 15 6
Ac tivating/deactivating .................... 157
Fu nctio n........................................... 15 6
Sy stem limitations ............................1 56
Au thorized workshop
see Qualified specialis tworks hop
Au tomatic distanc econtrol
se eA ctiv eDista nce Assi stDISTRONIC
Au tomatic drivin glights ........................ 84
Au tomatic transmission
DIRECT SELEC Tleve r........................ 12 2
Engaging driv eposit ion. ................... 12 3
Engaging neutral ............................... 12 2
Engaging reve rseg ear ...................... 12 2
Kickdown .......................................... 124
Re stricting thes hiftrang e................ 124
Selecting pa rkposition .....................1 23
Tr ansmission position displa y........... 12 2
Tr ansmission position s..................... 12 2
Au xiliar yheating ..................................1 05
Fu nctio n........................................... 105
Axle load .............................................. .245 B
Bac ksupport
see Lumbar suppor t(4-w ay)
BA S(Brak eAssis tSystem) .................. 14 6Battery
Charging ........................................... 202
Charging avehicle batter y................2 02
Disconnecting thea uxiliar ybattery
in thee ngine compartmen t.............. 207
Disconnecting thes tarter batter y.... 205
Jump -star ting (vehicle) ..................... 202
Ke y. .................................................... 47
No tes( vehicle) ..................................2 01
Re moving or ins talling thes tarter
batter y............................................. 206
St arterb atter y................................. 204
Batter ymain switch
No tes. ............................................... 12 0
Switching po wersupply on/of f......... 121
Belt see Sea tbelt
Bel twarning
see Sea tbelt
Blind Spo tAssist .................................. 157
Ac tivating/deactivating .................... 15 9
Fu nctio n........................................... 157
Re ar Cross Traf ficA lert. ................... 15 9
Sy stem limitations ............................1 57
Bottle holder ........................................... 78
Brake ABS (Anti-loc kBraking Sy stem) ........ 14 6
Ac tivating/deactivating theH OLD
function ............................................ 15 5
Ac tiveB rake Assi st........................... 14 8
BA S(Brak eAssistSystem) ............... 14 6
Braking wi thparkin gbrake :. ............ .114
Downhil lgradien t.............................. 11 4
Driving no tes. ............................ 111,114
EBD (electroni cbrake forc ed istri‐
bution) ..............................................1 48
Heavy and light loads ........................ 11 4
HOLD functio n.................................. 154
Ne wb rake discs and brak epads/
linings ............................................... 11 4
Re stricted braking ef fect (salt-trea‐
te dr oads) .........................................1 14
We troad sur faces ............................ .114
Brak eAssis tSystem
see BAS(Brak eAssistSystem)
Brak eAssistance
see BAS(Brak eAssistSystem)
Brak efluid
No tes. .............................................. 253
Brak eforce distribution
EB D( electronic brak eforce distri‐
bution) ..............................................1 48294
Index