2020 MERCEDES-BENZ SPRINTER maintenance

Note
sonc leaning and car eP reve nting damag etothevehicle
Headliner Clean withasoftb rush or dr yshampoo.
Clo thseat
co vers Va
cuu mupd irts uchasc rumb sord ust
and then use adam pm icrofiber clo th
and a1%s oapsuds solution toclea nthe
entir eseat co ver.Do no tspot-clean.
Use cleaning and car eprodu cts recom‐
mende dfor Mercedes-Benz . Do no
tuse an yoil-based cleaning and
car eproducts.
Imitation
leather seat
co vers Va
cuu mupd irts uchasc rumb sord ust
and then use adam pcotto ncloth and a
1% soapsuds solution toclea nthe entire
seat co ver.Do no tspot-clean.
Use cleaning and car eprodu cts recom‐
mende dfor Mercedes-Benz . Do no
tuse am icrofiber clo th.
Do no tuse anyo il-based cleaning and
car eprodu cts.
Genuine
leather seat
co vers Re
gular lyvacuu mupd irts uchas
crumb sordusta nd then use adamp
cotton clo thtoclea nthe entir eseat cov‐
ers.
Fo rh eavy soiling: use alea ther care
agent recommended byMercedes-Benz
fo ra ftertreatment. Do no
tuse am icro fiber clo th.
Do no tuse anyo il-based cleaning and
car eprodu cts.
Ste ering
wheel and
ge ar or
selector
le ver Clean wit
hadampcloth.
Pe dals and
floo rmats Clea
nwithad ampcloth .D onotuse an ycleaning and car eprod‐
ucts.
Ve hicl einte‐
ri or Clean wit
hadampcloth. R
Do no tuse ap owe rwashe r.
R Allo wthe vehicle interior todryc om‐
ple tely af terc leaning.
R Do no tallow liquids topenetra teinto
ga ps or cavities.
Curtains The curtains ma yonlybed rycleaned. Do no twash thec urtains. 19 8
Maintenance and care

Re
ar axle tir epressures on vehicles with rear wheel driv eand Super Single tires
Max. rear axle load 7055 lbs (3200 kg)Ti
re s/disc wheel Vehicl eload Max.rear axle load
7055 lbs (3200 kg)
285/65R16C 131R Fullyl aden 460 kPa(4.6b ar/6 7psi) Max
.rear axl eload 7716 lbs (3500 kg) Ti
re s/disc wheel Vehicl eload Max.rear axle load
77 16 lbs (3500 kg)
285/65R16C 131R Fullyl aden 520 kPa(5.2b ar/7 5psi) Be sur
etoalso obse rvet he following fur ther rela‐
te ds ubjects:
R Notesont irep ressur e(/pag e217 )
R Tire and Loadin gInforma tionp lacard
(/ page224 )
R Maximum tir epressur e(/pag e228) Overvie
wofthe tirepressur etable fore me rgency spa rewheels Ti
re s/emer gency spar ewheel Air pressur eIncombination with vehicle
tires
225/7 5R16C1 21/120R (122L) 1)
370k Pa(3.7 bar/5 4psi) 225/7 5R16C1 21/120R (122L)
225/7 5R16C1 21/120R (122L) 1)
690 kP a(6.9 bar/100 psi) 285/65 R16C 131R 1)
Va lid touse foras horttime as an emer gency
spa rewheel on Super Sin glev ehicles forad is‐
ta nce of maximum 100km( 62 miles) and at a
maximu mspee dof55k m/h (34 mph). Ti
re pressur emonitoring sy stem Fu
nction of thet irep ressur emonitor on sin‐
gl et ires &
DANG ER Risk of acciden tdue toincor‐
re ct tir epressure
Eac htire, including thes par e(if pr ovided),
should be checkedm onthl ywhen cold and
inflated tothei nflation pressur erecommen‐
ded bythev ehicle manufacturer on thev ehi‐
cle placar dortirei nflation pressur elabel. (If
yo ur vehicle has tires of adiffe re nt size than
th es ize indicated on thev ehicle placar dor
tir ei nflation pressur elabel, yous houl ddeter‐ mine
thep roper tir einflation pressur efor
th ose tires.)
As an added saf etyf eature, your vehicle has
been equipped wit hatirep ressur emonitor‐
ing sy stem (TPMS) that illuminates alow tire
pressur etelltale when one or mor eofyour
tires is significantl yunde r-inflated. Accord‐
ingly ,whent he lo wtirep ressur etelltale illu‐
minates, yous houl dstopa nd checky our tires
as soon as possible,a nd inflatethem tothe
proper pressure. Driving on asignificantly
under-inflated tir ecauses thet iretoo verheat
and can lead totiref ailure. Under-inf lation
also reduces fuel ef ficiency and tir etread life,
and ma yaffect thev ehicle's handling and
st opping ability .Please no tethat theT PMS is
no tas ubstitut efor proper tir emaintenance,
and it is thed rive r's responsibility tomaintain
cor rect tir epressure, evenifu nder-inflation Wheel
sand tires 221

Information on
thed irection of th etires' rota‐
tion Ti
re sw ithas pecified direction of rotatio nh ave
additional benefits ,e.g.ift hereisar isk ofhydro‐
planing. Youw ill on lyga in these benefits if the
cor rect directio nofrotation is obser ved.
An ar rowonthes ide wall of thet irei ndicates its
cor rect directio nofrotation.
Yo um ayalso ins tallas par ew heel agains tthe
direction of rotation. Obser vethet ime restriction
on use as well as thes peed limitation specified
on thes par ew heel. Information on
storing wheels Obser
vethef ollowing when storing wheels:
R Wheels that ha vebeen remo veds hould be
st ored in acool, dr yand, if possible, dark
place.
R Protect thet ires from oil, grease and fuel. Overvie
wofthe tire-chang etool kit Necessar
ytire-changing tools ma yinclude, for
ex ample:
R Jack
R Wheel wrench
% Yo
uw illfind them aximum load capacity of
th ej acks tatedont he adhesiv elabel
attached tothej ack.
The jac kismaintenance-free. If ther eisa
malfunction, please contact aqualified spe‐
cialis tworks hop.
Ve hicles with rear wheel drive The tire-chang
etool kit is located in stowage
compartment 1abo vethes tepoft he co-driv‐
er's door and in thes towa ge compartment in the
fo ot we ll on thec o-driver side. Preparing
thev ehicle foraw heelchange Re
quirements:
R The requ ired tire-chang etool is available.
R The vehicle is no tonaslope.
R The vehicle is on solid, non-slipper yand le vel
ground. #
Appl ythe parking brake. #
Movethef ront wheels tothes traight-ahead
position. #
Vehicles with automatic transmission:
shif tthe transmission toposition 005D. #
Switc hoffthee ngine. #
Mak esuret hat thee ngine cann otbe star ted. #
Take thev ehicle tool kit from thef ootwell on
th ec o-driver side (/ page212). Ve
hicles with rear-wheel drive #
Take thej acka nd thet ire-chang etool kit out
of thes towa ge compartment (/ page234). #
If necessar y,remo vetheh ub cab. #
Assemble thel ug wrenc hextensio nusing the
middl erod and ther od wit hthe lar gest diam‐
et er from thet hree-piece jac kpum pleve r. #
Startin gwitht he middle rod, slide thel ug
wrenc hextensio nasfar as it will go ont othe
lug wrench. #
Using thel ug wrench, loosen thew heel nuts
or bolts on thew heel youw ish tochang eby 234
Wheels and tires

about one full turn. Do no
tunscr ewthew heel
nuts or bolts comple tely. #
Raise thev ehicle (/ page235). Ra
ising thev ehicle when changing awheel &
WARNING Risk of inju ryfrom jac ktip‐
ping
If yo up arkav ehicle wit hair suspension, the
air suspension ma yremain acti vatedf or up to
one hour ,evenw hen thei gnition is switched
off. If yout hen raise thev ehicle wit hthe jac k,
th ea ir suspension will attem pttoadjus tthe
ve hicle le vel.
The jac kmaytip. #
Press theS ervice button on thea ir sus‐
pension remo tecontrol befor eraising
th ev ehicle.
This pr events au tomatic readjustment
of thev ehicle le vela nd pr events it from
being raised or lo weredm anually. &
WARNING Risk of inju ryfrom incor rect
positioning of thej ack
If yo udon otposition thej ackc orrectl yatt he
appropriat ejackin gpointoft hevehicle, the
jac kc ould tip wi th thevehicle raised. #
Onlyposition thej ackatt he appropriate
jacking point of thev ehicle. The base of
th ej ackm ustbep ositioned vertically
under thej acking point of thev ehicle. &
WARNING Risk of inju ryfrom vehicle tip‐
ping
On slopes, thej ackc ould tip wit hthe vehicle
ra ised. #
Neverc hang eaw heel on aslope. #
Consult aqualified specialis tworks hop. *
NO
TEVehicle damag efromt he jack If
yo udon otpositio nthe jac kcorrectl yatt he
appropriat ejacks uppor tpoin toft hevehicle,
th ej ackc ould tip overwitht he vehicle raised. #
The jac kisdesigned exclusively for
jacking up thev ehicle at thej acks up‐
por tpoints. Re
quirements: R
Ther eareno persons in thev ehicle.
R The vehicle is prepared forc hanging awheel
(/ page234).
Only position thej ackont he jac ksuppor tpoints
intended fort his purpose. Youc oul do therwise
damag ethe vehicle.
Impor tant no tesonu singthej ack:
R Onlyusethev ehicle-speci ficj ackt hat has
been tested and appr ovedbyM ercedes-Benz
to raise thev ehicle. If thej ackisu sed incor‐
re ctl y,it could tip overwhilet he vehicle is
ra ised.
R The jac kisdesigned onl ytoraisethev ehicle
fo ras horttime whil eawheelisb eing
ch anged and is no tsuitable forc arrying out
maintenance workunde rthe vehicle.
R Avoid changing awheel on uphill and downhill
slopes.
R The jac kmustbep lacedonaf irm,flat and
non-slip sur face. If necessar y,use alarge,
fl at, load bearing and non-slip unde rlay.
R The base of thej ackisp ositioned vertically
under thej acks uppor tpoint.
Saf etyi nstruction swhile thev ehicle is raised:
R Do no tputyour hands or feet unde rthe vehi‐
cle.
R Do no tlie underneat hthe vehicle.
R Do no tstart thev ehicle and do no trelease
th ep arking brake.
R Do no topen or close an ydoors.
Ve hicles with rear wheel drive Jack
suppor tpoints Wheels and tires
235

Information on
technical data
The given dat aonlya pplies tovehicles with
st andar dequipment. Further information can be
obtained at aqualified specialis tworks hop. On-board electronics
Note
sonw orkont he engine electronics *
NO
TES Premature wearthro ugh
improper main tenance Imprope
rmaintenance ma ycause vehicle
components towe ar mor equickl yand the
ve hicle's operating permit ma ybeinvalidated. #
Alwaysh ave workon thee ngine elec‐
tronics and related components car ried
out at aqualified specialis tworks hop. Tw
o-w ayradios In
stallation no tesf or two- wayradios &
WARNING Risk of accident du eto
improper workon two-w ayradios
The electromagnetic radiation from two-w ay
ra dios can inter fere wit hthe on-boar delec‐
tronics if RF transmit ters arem anipulated or
re trofitted inco rrectl y.
This could jeopardize theo perating saf etyof
th ev ehicle. #
Yous houl dhave allworkon electrical
and electronic component scarried out
at aq ualified specialis tworks hop. &
WARNING Risk of accident from incor‐
re ct ope ratio noft wo-way radios
If yo uo perat etwo -way radios incor rectl yin
th ev ehicle, thee lectromagnetic radiation
could inter fere wit hthe on-boar delectronics,
e.g.:
R ifth et wo -way radio is no tconnected to
an exterior antenna
R ifth ee xterio rantenna is no tcorrectly
mounted or is no toflowreflection
This could jeopardies theo perating saf etyof
th ev ehicle. #
Have thel ow -reflection exterior antenna
ins talled at aqualified specialis twork‐
shop. #
When operating two-w ayradios in the
ve hicle, alw aysc onnectt hemtothe
lo w- reflection exterior antenna. *
NO
TEInva lidation of theo perating per‐
mit due tofailur etoc omply wi th the
instructions fori ns tallation and use The operatin
gpermit ma ybeinvalidated if the
instructions fori ns tallation and use of two-
wa yradios ar enotobser ved. #
Onlyuse appr oved frequency bands. #
Obser vethem aximum permissible out‐
put po werint hese frequency bands. #
Onlyuse appr oved antenna positions. Use
Tech nica lSpecification ISO/T S21609 (Road
Ve hicles -EMC guidelines fori ns tallation of af ter‐
mar ketradio frequency transmitting equipmen t)
when retrofitting two-w ayradios. Comply wit hthe
legal requirements ford etachable parts.
If yo ur vehicle has ins talling fort wo -way radio
equipment ,use thep ower suppl yorantenna con‐
nections intended foru se wit hthe ins talling.
Obser vethem anufacturer's supplement during
ins tallation.
Information on two-w ayradio transmission
output
The maximum transmission outputs (PEAK) at the
base of thea ntenna mus tnotexc eed thev alues
in thef ollowing table:
Fr equency band and maximum transmission
output Fr
equency band Maximu mtransmis‐
sion output
Sho rtwa ve
3—54M Hz 10
0W
4—m—w aveband
74 —88M Hz 30 W
2—m—w aveband
14 4—1 74MHz 50 W
Tr unked radio sys‐
te m/T etra
380 —460 MHz 10 W244
Tech nica ldata

Ad
ditive
* NO
TEEngine damag eduetouse of addi‐
tives in thee ngine oil The use of additional additives in
thee ngine
oil can damag ethe engine. #
Do no tuse an yadditional additives in
th ee ngine oil. Miscibility of engine oil
The benefits of high-quality engine oils are
re
duced bymixing oil.
We recommend that youo nly use engine oil of
th es ame grade and SAEc lassi fication as theo il
fi lled at thel asto ilch ange. If, in exceptional
cases, engine oil of thet ype in thee ngine is not
av ailable, use ano ther appr ovedm ineral or syn‐
th etic engin eoil.
Ve hicles with adiese lengine: ifth eg rade is
no ta vailable, youm ayalso refill wit hengin eoils
acco rding toMB-F reigabe or MB-Appr oval 228.5,
229. 3or2 29.5.Therefill qu antity is then limited
to maximu m1.1US qt (1.0 liter).
Yo um ustthen ha vean oil chang ecarried out at
th ee arlies tpossible opportunit y.
Ve hicles with agasoline engine: ifth eg rade is
no ta vailable, youm ayrefill wit hengin eoils
acco rding toMB-F reigabe or MB-Appr oval 229.3
or AC EA A3/B4. The refill qu antity is then limited
to maximu m1.1US qt (1.0 liter).
Yo um ustthen ha vean oil chang ecarried out at
th ee arlies tpossible opportunit y.
Engine oils ar ediffe re ntiated according to:
R Engine oi lbrand
R Grad e(MB -Fre igabe or MB-Appr oval)
R SAEc lassi fication (viscosity)
Oil chang einter val
The on-boar dcomputer automatically sho ws the
dat eoft he next oil chang easane vent messa ge
on thed ispla y.
Mercedes-Benzr ecommends havin gthe oil
ch anged at aqualified specialis tworks hop. Engine oil capacities Engine
Engine oil
M2 74 Approx. 11.1 qt
(10.5 liters)
OM642 Approx.1 3.2 qt
(12.5 liters)
OM65 1(rear wheel
drive) Appr
ox.1 2.2 qt
(1 1. 5l iters) Information on oil consum
ption
Depending on thed riving style, thev ehicle con‐
sumes amaximum of 1.1USq t(1.0l iter) of
engine oil per 620 mile s(10 00 km).
In thef ollowing cases, oil consum ption ma yalso
exc eed this limit:
R The vehicle is ne w.
R Youu sethev ehicle mostl yunder arduous
conditions.
R Youd rive frequent lyat ah igh engine speed.
Re gular maintenance is aprere quisit efor favo ra‐
ble consum ption figures. Youc an only asses sthe
oil consum ption af teral ong journe y.Chec kthe
oil le velint he engine regularly ,e.g. weekl yor
eve rytime your efuel. Note
sonb rake fluid Obser
vethen otes on operating fluids
(/ page247). &
WARNING Risk of an accident du eto
va por poc kets form ing in theb rake sys‐
tem
The brak efluid con stant lyabsorbs moisture
from thea ir.T his lo werstheb oiling point of
th eb rake fluid. If theb oiling point is tool ow,
va por poc kets ma yformint he brak esystem
when theb rake sa reapplied hard.
This causes theb raking ef fect to be impaired. #
Have theb rake fluid rene we datt he
specified inter vals. *
NO
TEDama getopaint, plastic or rubber
by brak efluid Ther
eisar isk of damag etoproperty if brake
fl uid comes int ocontact wi thpaint, plastic or
ru bber. Te
ch nica ldata 253

#
Mak esuret hat no windshield washer
concentrat espills out next tothef iller
opening. *
NO
TEDama getothee xterio rlighting
due tounsuitable windshield washer fluid Uns
uitable windshield washer fluid ma ydam‐
ag et he plastic sur face of thee xterio rlighting. #
Onlyuse windshield washer fluid which
is also suitable foru se on plast ic surfa‐
ces, e.g. MB SummerFit or MB Winter‐
Fit. *
NO
TEBlocked spr aynozzle scaused by
mixing windshield washer fluids #
Do no tmix MB SummerFit and MB Win‐
te rFit wit hother windshield washer flu‐
ids. Do no
tuse distilled or de-ionize dwater .Other‐
wise, thef ill le vels ensor ma ygiveaf alse reading.
Information on thew indshield washer fluid
Re commended windshield washer fluid:
R abovefreezing point :e.g. MB SummerFit
R below freezing point :e.g. MB WinterFit
Mixin gratio
Fo rthe cor rect mixing ratio ,refer tothei nforma‐
tion on thea nti-freeze container.
Mix thew ashe rfluid wit hwindshield washer fluid
all year round.
Fi lling capacities
Wi ndshield washer sy stem
Wa sher fluid
5.8 qt (5.5 l)Re
frigerant Note
sonr efrigerant
Obser vethen otes on operating fluids
(/ page247).
% Yo
ur vehicle's climat econt rols ystemc an be
fi lled wit hR‑134a refrigerant. The refrigerant
R‑134a contains fluorinated greenhouse gas.
If yo ur vehicle is filled wit hR‑134a refrigerant, the
fo llowing informatio napplies: *
NO
TEDama gecaused byincor rect refrig‐
erant If
th ei ncor rect refrigerant is used ,this can
damag ethe climat econt rols ystem. #
Use onl yR‑134a refrigerant or theP AG
oil appr ovedfor your vehicle by
Mercedes-Benz. #
The appr ovedPAG oil ma ynotbe mixed
wit ha ny ot herPAGo ilth at is not
appr ovedfor R‑134a refrigerant. Maintenance
work,s uc hasa dding refrigerant or
re placing components, ma ybecarried out only
by aq ualified specialis tworks hop. All thea pplica‐
ble regulations relatin gtot his and theS AE J639
st andar dmustbea dhered to.
All workon thec limat econt rols ystems hould
alw aysbec arried out at aqualified specialist
wo rkshop. Example:
refrigerant warning label
1 Warning symbols
2 Refrigerant capacity
3 Applicabl estandards
4 PAGo il par tnumber
5 Refrigerant type
Wa rning symbols 1refertot hefollowing:
R Potential dangers
R The per form anc eofm aintenance workat a
qu alified specialis tworks hop Ve
hicl edata Information on
vehicl edimensions The
following section con tains impor tant tech ni‐
cal da tafory our vehicle. Your vehicle documents
contain fur ther vehicle-specific and equipment-
dependent tech nica ldatas uchasv ehicle dimen‐
sions and weights. Te
ch nica ldata 255

Asht
rays
In thew indshield stowagec om‐
partment ............................................ 79
ASR (acceleration skid cont rol) .......... .147
Assistance graphic (on-board com‐
puter) ..................................................... 172
ASS YSTP LUS ........................................ 185
Batter ydisconnection period s.......... 185
Displ aying thes ervice due dat e........ 185
Fu nction/no tes. ............................... 185
Re gular maintenance work ............... 185
Special service requirements .......... .185
ATA (Anti-Thef tAlarms ystem) .............. .61
Ac tivating/deactivating thei nterior
motion sensor .................................... 63
Fu nctio n.............................................. 61
Interior motion sensor function .......... 63
St opping thea larm. ............................ 62
Switching thet ow -awa ya larm
on/of f............................................... .62
To w- aw ay alar mfunction .................... 62
At tachments .......................................... .21
AT TENTION ASSI ST............................... 15 6
Ac tivating/deactivating .................... 157
Fu nctio n........................................... 15 6
Sy stem limitations ............................1 56
Au thorized workshop
see Qualified specialis tworks hop
Au tomatic distanc econtrol
se eA ctiv eDista nce Assi stDISTRONIC
Au tomatic drivin glights ........................ 84
Au tomatic transmission
DIRECT SELEC Tleve r........................ 12 2
Engaging driv eposit ion. ................... 12 3
Engaging neutral ............................... 12 2
Engaging reve rseg ear ...................... 12 2
Kickdown .......................................... 124
Re stricting thes hiftrang e................ 124
Selecting pa rkposition .....................1 23
Tr ansmission position displa y........... 12 2
Tr ansmission position s..................... 12 2
Au xiliar yheating ..................................1 05
Fu nctio n........................................... 105
Axle load .............................................. .245 B
Bac ksupport
see Lumbar suppor t(4-w ay)
BA S(Brak eAssis tSystem) .................. 14 6Battery
Charging ........................................... 202
Charging avehicle batter y................2 02
Disconnecting thea uxiliar ybattery
in thee ngine compartmen t.............. 207
Disconnecting thes tarter batter y.... 205
Jump -star ting (vehicle) ..................... 202
Ke y. .................................................... 47
No tes( vehicle) ..................................2 01
Re moving or ins talling thes tarter
batter y............................................. 206
St arterb atter y................................. 204
Batter ymain switch
No tes. ............................................... 12 0
Switching po wersupply on/of f......... 121
Belt see Sea tbelt
Bel twarning
see Sea tbelt
Blind Spo tAssist .................................. 157
Ac tivating/deactivating .................... 15 9
Fu nctio n........................................... 157
Re ar Cross Traf ficA lert. ................... 15 9
Sy stem limitations ............................1 57
Bottle holder ........................................... 78
Brake ABS (Anti-loc kBraking Sy stem) ........ 14 6
Ac tivating/deactivating theH OLD
function ............................................ 15 5
Ac tiveB rake Assi st........................... 14 8
BA S(Brak eAssistSystem) ............... 14 6
Braking wi thparkin gbrake :. ............ .114
Downhil lgradien t.............................. 11 4
Driving no tes. ............................ 111,114
EBD (electroni cbrake forc ed istri‐
bution) ..............................................1 48
Heavy and light loads ........................ 11 4
HOLD functio n.................................. 154
Ne wb rake discs and brak epads/
linings ............................................... 11 4
Re stricted braking ef fect (salt-trea‐
te dr oads) .........................................1 14
We troad sur faces ............................ .114
Brak eAssis tSystem
see BAS(Brak eAssistSystem)
Brak eAssistance
see BAS(Brak eAssistSystem)
Brak efluid
No tes. .............................................. 253
Brak eforce distribution
EB D( electronic brak eforce distri‐
bution) ..............................................1 48294
Index