2020 MERCEDES-BENZ SPRINTER stop start

Deactivating th
eHOLD function
The HOLD function is deactivated in thef ollowing
situations: #
Vehicles with automatic transmission:
depress thea ccelerator pedal when thea uto‐
matic transmission is in position 005Bor005E. #
Depress theb rake pedal again wit hsufficient
pressur euntil the 00D9 displa yinthe multi‐
function displa ygoes out. #
Activat eActiv eDista nce Assi stDISTRONIC.
% Ve
hicles with automatic transmission: the
automatic transmissio nofyourvehicle shifts
to 005D afte rs ome time. This relie vest he load
on thes ervice brake.
When theH OLD function is activated, thea uto‐
matic transmission automaticall yshifts to005D in
th ef ollowing situations:
R The driver lea vest he driver's seat.
R The driver's door is opened.
R The engine is switched of fwithout theE CO
st art/ stop function. Pa
rking Assis tPARKTRONIC Fu
nction of Parking Assis tPARKTRONIC
Pa rking Assis tPARKTRONIC is an electroni cpark‐
ing assis tance sy stem wit hultrasound. It moni‐
to rs thea reaa round your vehicle using six sen‐
sor sont he front bumper and six sensor sonthe
re ar bumper .Parking Assis tPARKTRONIC indi‐
ca tesv isuall yand audibl ythe dis tance between
yo ur vehicle and an object.
Pa rking Assis tPARKTRONIC is only an aid. It is
no tas ubstitut efor your attention tothes ur‐
ro undings. The responsibility fors afem aneu ver‐
ing and parking remains wit hyou. Mak esuret hat
th er ea reno persons, animals or object sinthe
maneuvering area while maneuvering and parking
in/exiting parking spaces.
In thes tandar dsetting ,ani ntermit tent wa rning
to ne sounds from adista nc eofa pproximately
1. 3ft( 0.4 m) toan obs tacle. Acontinuou stone
sounds from adista nc eofa pproximately 1.0ft
(0.3 m). Youc an se tthe warning tone in them ul‐
timedia sy stem so that it will soun dearlier at a
grea terd ista nce of appr oximately 3.3 ft(1 m)
(/ page156).
Pa rking Assis tPARKTRONIC displa yinthe
mu ltimedia sy stem
If th eP arking Assis tPARKTRONIC displ ayinthe
multimedia sy stem is no tactiv eand an obs tacle is de
tected in thep athoft hevehicle, apop-up
windo wforParking Assis tPARKTRONIC appears
in them ultimedia sy stem at speeds up toappr ox‐
imatel y6mph (10km/h).
Sy stem limitations
Pa rking Assis tPARKTRONIC does no tnecessarily
ta ke intoa ccount thef ollowing obs tacles:
R Obs tacles bel ow thedetection range, e.g. per‐
sons ,animal soro bjects.
R Obs tacles ab ovethed etection range, e.g.
ove rhanging loads, overhangs or loading
ra mp soft ruck s.
The sensor smustbef reeofd irt, ice and slush.
Otherwise, they ma ynotfunction cor rectl y.Clean
th es ensor sregular ly,t aking ca renottos cratch
or damag ethem.
Ve hicles with traile rhitch: Parking Assist
PA RKTRONI Cisdeactivated fort he rear zone
when youe stablish an electrical connection
between your vehicle and atrailer.
Deactivating/activating Parking Assist
PA RKTRONIC
* NO
TERisk of an accident from objects at
close range Pa
rking Assis tPARKTRONIC ma ynotdetect
cer taino bjects at close range. #
Whe nparkin gorm aneuvering thev ehi‐
cle, pa yparticular attention toany
object swhicha reabo veor belo wthe
sensors, e.g. flowe rpotsord rawbars.
The vehicle or other objects could oth‐
erwise be damaged. Multimedia sy
stem:
4 © 5
Settings 5
Quick Access #
Select PARKTRONIC On .
The function is activated or deactivated
depending on thep reviou ssetting.
% Pa
rking Assis tPARKTRONIC is au tomatical ly
activated when startin gthe vehicle.
Setting thew arnin gtones of Parking Assist
PA RKTRONIC
Multimedia sy stem:
4 Settings 5
Assistance
5 Camera &Parking 5
Set Warning Tones
Ad justin gthe volume of thew arnin gtones #
Select Warnin gTone Volume. 15 6
Driving and pa rking

Setting
ther eception and transmission vol‐
ume
Re quirements:
R Am obile phone is connec ted( /pag e194).
Multimedi asystem:
4 © 5
Phone
This function ensures optimal languag equality. #
Select í. #
Select 0062inthel ine of them obile phone. #
Select Reception Volume andTransmission
Volume. #
Setthe volume.
Fu rther information on ther ecommended recep‐
tion and transmission volume: https://
www.me rcedes-benz-mobile.com/
St arting/ stopping mobile phon evoice recog‐
nition
Re quirements:
R The mobile phone in thef oreground is con‐
nected wit hthe multimedia sy stem
(/ page194).
St arting mobil ephone voice recognition #
Press and hold the£ button on them ulti‐
function steering wheel form oret han one
second.
Yo uc an use mobile phon evoice recognition.
St opping mobil ephone voice recognition #
Press the0063 or0076 button on them ulti‐
function steering wheel.
% If
am obile phone is connected via Smart‐
phone Integration, thev oice recognition of
th is mobile phon eisstarted or stopped. Calls
Te
lephone operation
Multimedia sy stem:
4 © 5
Phone
Making acall byentering then umbers #
Select _. #
Enteran umber. #
Select R.
The call is made.
Ac ceptin gacall #
Select RAccept. Re
jectin gacall #
Select kReject.
Endin gacall #
Select k.
Ac tivatin gfunctions durin gacall
The following function sareavailable during acall:
k EndC all
m Microphone Off
_ Numeric Keypad (showtos endDTMF
to nes)
h Transfe rtoPhone (ana ctive cal linh ands-
free mode is transfer redo vertot hetele‐
phone) #
Selec tafunction.
Putting an activ ecall on hold #
Tapont he contact or thec all.
The call will be put on hold.
% The call on hold can be ended an
ytime or re-
activated bytapping again.
Conducting calls wit hseve ralp articipants
Re quirements:
R Ther eisana ctivecall (/ page196).
R Ano ther call is being made.
Switching between calls #
Select thec ontact.
The selected call is active. The other call is on
hold.
Ac tivatin gacallonh old #
Select thec ontact of thec all on hold.
Ending an activ ecall #
Select kEndCall.
% On some mobile phones,
thec all on hold is
activated as soon as thea ctiv ecall is ended.
Ac cepting/rejecting awaiting call
Re quirements:
R Ther eisana ctivecall (/ page196).
If yo ur ecei veac allw hile al ready in acall, am es‐
sag eisd isplayed.
Depending on them obile phone and mobile net‐
wo rkoperator youw ill hear acall-waitin gsound. #
Select RAccept.
The incomin gcall is active. 19 6
MBUX multimedia sy stem

If
th eP BAPB luetooth ®
profile is no tsuppor ted,
th ee ffects ar easfollows:
R The multimedia sy stem generates acalllist
independentl yassoon as calls ar emade in
th ev ehicle.
R The call lis tisnotsynchronized wit hthe call
lists in them obile phone.
Making acall from thec all list
Multimedia sy stem:
4 © 5
Phone #
Select +Recent Calls. #
Select an entry.
The call is made.
Calling up additional options in thec all list
Multimedia sy stem:
4 © 5
Phone #
Select +Recent Calls. #
Forp reviousl ystore dc ontacts: select 0048in
th el ine of an entry.
The sear chresults ar edispla yed. Apple CarPlay
® Overvie
wofApple CarPlay ® &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integ ratedint hevehicle when
driving, youw ill be distracted from thet raffic
situation. This could also cause youtol ose
control of thev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating them ultimedia sy stem.
iPhone ®
functions can be used via them ultime‐
dia sy stem using Apple CarPlay ®
.T he ya reoper‐
ated using thet ouchscreen, Touc hC ontrol or the
Siri ®
vo ice-operated control sy stem. Youc an acti‐
va te thev oice-operated control sy stem bypress‐ ing and holding
the£ button on them ultifunc‐
tion steering wheel.
Onl yone mobile phone at atime can be connec‐
te dv ia Apple CarPlay ®
to them ultimedia sy stem.
The availabilit yofApple CarPlay ®
ma yvary
according tothec ount ry.
The service pr ovider is responsible fort his appli‐
cation and thes ervices and content connected to
it.
Apple CarPlay ®
is ar egis tere dt rademar kof
Apple Inc.
Information on Apple CarPlay ®
When Apple CarPlay ®
is being used, thei Pod ®
media source is no tavailable fort he respective
iPhone ®
.
Connecting an iPhone ®
via Apple CarPlay ®
(with cable)
Requ irements:
R The multimedia sy stem is equipped wit hthe
function.
R The cur rent version of your device's operating
sy stem is being used (see them anufacturer's
operating instructions).
R The full rang eoff unctions forA pple CarPlay ®
is only available wit hanInterne tconnection. #
Connect thei Phone ®
to the ç USB port
on them ultimedia sy stem using asuitable
cable (/ page203). #
If no other device is connected wit hthe sys‐
te mv ia Blue tooth®
:c onfir mthe dat aprotec‐
tion pr ovisions. #
If ano ther device is connected via Blue tooth®
or Apple CarPlay ®
(wireless) wit hthe sy stem:
ta pont heTap here to start Apple CarPlay
for: message.
or #
Select thei Phone ®
in the í device list
under thea pplication.
The pr evious connection via Blue tooth®
or
Apple CarPlay ®
(wireless) is disconnected.
The device newl yconnected via cable is
active.
Ac cepting/rejecting thed atap rotection pro‐
visions
Am essag ewitht he dat aprotection pr ovisions
appears. #
Select Accept &Start. 19 8
MBUX multimedia sy stem

Exiting Apple CarPlay
®#
Press the00E2 button.
% If Apple CarPlay ®
wa sn otdispla yedf ull-
screen befor edisconnecting, thea pplication
st arts in theb ackg round when reconnected.
Yo uc an call up Apple CarPlay ®
in them ain
menu.
Connecting an iPhone ®
via Apple CarPlay ®
(wireless)
Requ irements:
R The multimedia sy stem is equipped wit hthe
function.
R The cur rent version of your device's operating
sy stem is being used (see them anufacturer's
operating instructions).
R Blue tooth ®
is activated on thed evice (see the
manufacturer's operating instructions).
R The device is "visible" foro ther devices.
R Ther eisanI nternetconnection fort he full
ra ng eoff unctions forA pple CarPlay ®
.
Multimedi asyst em:
4 © 5
Phone
Sear ching foram obilephone #
Select í. #
Select Connect New Device.
The available iPhone ®
is shown.
Connecting amobile phone #
Select thei Phone ®
. #
Select StartApple CarPlay.
% It is possible at an
ytime toswitc hbetwe en
connection via Blue tooth®
or via Apple Car‐
Play ®
(wireless) in thed evice list.
Ac cepting/rejecting thed atap rote ction pro‐
visions
Am essag ewitht he dat aprotection pr ovisions
appears. #
Select Accept &Start.
% When theA pple CarPlay ®
connection is
active, youc an swit chStart Automatically on
or off.
Exiting Appl eCarPlay ® #
Press the00E2 button.
% If Apple CarPlay ®
wa sn otdispla yedint he
fo re ground be fore disconnecting, thea pplica‐
tion starts in theb ackg round when reconnec‐ te
d. Youc an call up Apple CarPlay ®
in the
main menu.
Calling up Apple CarPlay ®
sound settings
Multimedia sy stem:
4 © 5
Smartphone 5
Apple CarPlay
5 Z #
Select sound settings.
Ending Apple CarPlay ® #
Toend thec onnection of Apple Car‐
Play ®
(cable): disconnect thec onnection via
th ec onnectin gcable between thei Phone ®
and multimedia sy stem. #
Toend thec onnection of Apple Car‐
Play ®
(wireless): de-authorize thei Phone ®
in
the í device lis tunder thea pplication.
% Re
gardless of whe ther thec onnection is via
cable or wireless, Mercedes-Benz recom‐
mends disconnection only whe nthe vehicle
is stationar y. Android
Auto Android
Autoove rview &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integ ratedint hevehicle when
driving, youw ill be distracted from thet raffic
situation. This could also cause youtol ose
control of thev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating them ultimedia sy stem.
Mobile phone functions can be used wit hAndroid
Au tousin gthe Android operating sy stem on the
multimedia sy stem. It is operated using the
to uchsc reen or thev oice-operated control sys‐
te m. Youc an activat ethe voice-opera tedc ontrol
sy stem bypressing and holding the£ button
on them ultifunction steering wheel. MBUX multimedia sy
stem 19 9

If
yo uw ant toreplace thes tarter batter yyourself,
obser vethef ollowing no tes:
R Alwaysr eplace adefectiv estarter battery
wit has tarter batter ywhichm eets thes pe‐
cific requ irements of thev ehicle.
R Carryove rdetachable parts suc hasthevent
hose, elbo wfittin gort erminal co verfromt he
st ar terb atter ytober eplaced.
R Mak esuret hat thev ent hose is alw aysc on‐
nected toits original openin gonthe battery
side.
Ins tallth ee xisting or newly supplied stop
plugs.
Otherwise, gases or batter yacid could
escape.
R Mak esuret hat thed etachable parts ar econ‐
nec tedint he same wayasb efore. Disconnecting
thea uxiliar ybattery inthe
engine compa rtment *
NO
TEDama getoelectrical assemblies Elect
rical assemblies could be damaged if the
st ar terb atter yisd isconnected whil ethe
engine is running. #
Switc hoffthee ngine. Then, release the
batter yclamps of thes tarter batter y. #
Alwaysd isconnect thes tarterb atter yin
th eb atter ycase in thel eftf ootwell firs t.
Otherwise, electrica lassemblies, e.g.
th ea lternator ,could be damaged. *
NO
TEDama getothev ehicle's electron‐
ics Incor
rectly disconnecting thea uxiliar ybattery
can cause damag etothevehicle's electron‐
ics. #
Alwaysd isconnect thea uxiliar ybattery
as described in thef ollowing sequence.
Do no treve rset he batter yterminals
under an ycircums tances. #
Obser vethes afet ym easures and pr otection
notices when disconnectin gthe auxiliar ybat‐
te ry ( / pag e231). #
Switc hoffall electrical consumers. #
Switc hoffthee ngine and thep ower suppl y. #
Open theh ood (/ page214). #
Firstloosen and remo vethen egativ eterminal
clam pont he auxiliar ybatter ysot hatthe
cla mp is no longer in con tact wi th thetermi‐
nal. #
Remo vethep ositiv eterminal clam pcover. #
Loose nand remo vethep ositiv eterminal
clamp. To
wing or tow- starting Overvie
wofpermissible towing me thods In
thee vent of abreak down, Mercedes-Benz rec‐
ommends that youh ave thev ehicle transpor ted
ins tead of towe d.
* NO
TEDama getothev ehicle due to tow‐
ing away incor rectly #
Obser vethei nstruction sand no teson
to wing away. %
Ve
hicles with automatic transmission
and rear-wheel drive: ifth er eisam alfunc‐
tion, thea utomatic transmission ma ybe
loc kedinp osition 005D.
If th ea utomatic transmission cann otbe shif‐
te dtop osition 005C,transpor tthe vehicle
(/ page239). Atow ing vehicle wit hlifting
equipment is requ ired forv ehicle transport. 236
Breakdown assis tance

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Adjus tthe tir epressur eifn ecessar y. #
Stop in accordance wit hthe tra ffic conditions. #
Chec kthe tir epressur e(/pag e246) and thet ires.
0077
Please Correct Tire Pres-
sure *T
he pressur einatleastone tir eistoo lo wort he pressures of the
individual tires deviat etoo muc hfrome acho ther. #
Chec kthe tir epressure, and add air if necessar y. #
When thet irep ressur ehas been se tcorrectl y,re-sta rt thet ire
pressur emonitor (/ page252).
Tire Pressure Monitor
Inoperative *T
he tir epressur emonitor is malfunctioning. #
Visit aq ualified specialis tworks hop. Key
Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00AF
Don't Forget Your Key *T
his messag eremind syou no ttoleave your SmartK eyinthev ehi‐
cle. #
Take theS martK eywit hyou when youg etout of thev ehicle.
00AF
Place the Key in the
Marked Space See Oper-
ator's Manual *S
martK eydetection is malfunctioning. #
Chang ethe SmartK ey's position in thev ehicle. #
Startt he vehicle wit hthe SmartK eyinthem arke ds pace
(/ page110).
00AF Ke yN ot Detected (red
displ aymessage) *T
he SmartK eyis no tdetected and ma ynolonger be in thev ehicle.
The SmartK eyis no longer in thev ehicle and yous wit ch thee ngine
off:
R Youc an no lon gers tart thee ngine.
R Youc anno tloc kt he vehicle centra lly. #
Ensu rethat theS martK eyis in thev ehicle.
If th eS martK eydetection function has amalfunction du etoa
stro ngradio signal source, proceed as follo ws: #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. #
Place theS martK eyinthem arke ds pace fors tartin gw itht he
Sma rtKe y(/pag e110).
00AF Key Not Detected (white
displa ymessa ge) *T
he SmartK eyis cur rently no tdetected. #
Chang ethe SmartK ey's position in thev ehicle. #
Ifth eS martK eyisstill no tdetected, star tt he engine wit hthe
Sma rtKe yint he mar keds pace (/ page110). 306
Displaymessa gesa nd warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
003B
Inoperative Battery Low *T
he on-boar delectrical sy stem voltag eist oo lo w.
The stationar yheater has swit ched off. #
Driv eane xtende ddista nc eu ntil theb atter yhas been suf fi‐
ciently charge da gain.
00CC
Steering Malfunction
Increased Physical Effort
See Operator's Manual *T
hesteering po werassi stanc eism alfunctioning. &
WARNING Risk of an accident du etoaltered steering char‐
acteristics
If th ep owe rassi stanc eoft hesteering fails partiall yorcom‐
ple tely,y ou will need touse mor eforce tosteer. #
If saf esteering is possible, driv eoncarefully. #
Visit or consult aqualified specialis tworks hop immedi‐
atel y. #
If saf esteering is possible, driv eoncarefully. #
Visit or consult aqualified specialis tworks hop immediately.
00CC
Steering Malfunction
Stop Immediately See
Operator's Manual *T
hesteering is malfunctioning. Steerability is heavily impaired. &
WARNING Risk of accident if steering capability is impaired
If th es teering does no tfunction as intended, thev ehicle's oper‐
ating saf etyisj eopardized. #
Pull overand stop thev ehicle safely as soon as possible,
paying attention toroad and traf ficc onditions. Do no tcon‐
tinue driving under an ycircums tances. #
Consult aqualified specialis tworks hop. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. Do no tcontinu edriving. #
Consul taqualified specialis tworks hop.
Shift to 'P' or 'N' to Start
Engine *
Yo uh ave attem pted tostar tt he engine in transmission position 005B
or 005E. #
Shif tthe transmission toposition 005Dor005C.
To Engage Transmiss.
Position RFirst Depress
the Brake *
Yo uh ave attem pted toshif tfromp osition 005Bor005C toposition 005E. #
Depress theb rake pedal. #
Shif tthe transmission toposition 005E.
Air Conditioning Malfunc-
tion See Operator's Man-
ual *T
he function of thec limat econt rols ystemist emporarily restricted.
The quantity of air and flow of fresh air ar econt rolled automaticall y. #
Have thec limat econt rols ystemc heckedataq ualified specialist
wo rkshop.
Auxiliary Battery Mal-
function *T
he auxiliary batteryfor thet ransmission is no longer being
ch arge d. #
Visit aq ualified specialis tworks hop. #
Until then, alw ayss hiftthe transmission toposition 005Dmanually
befor eyou switc hoffthee ngine. 308
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Befor eleaving thev ehicle, apply thep arking brake.
Reversing Not Possible
Servic eRequired *T
he transmission is malfunctioning. It is no longer possible toselect
re ve rseg ear. #
Visit aq ualified specialis tworks hop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. #
Shif tthe transmission toposition 005D. #
Consult aqualified specialis tworks hop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou ar eabout toexitth ev ehicle when it is in aready-to-driv estate. #
When youe xit thev ehicle, switc hoffthei gnition and take the
ke yw ithy ou. #
Ifyo udon otexitth ev ehicle, switc hoffthee lectrical consum‐
ers, e.g. thes eat heating. Otherwise, the1 2‑V batter ymaydis‐
ch arge and it will be possible tostar tt he vehicle onl ywitht he
aid of asecond batter y(starting assista nce).
Service Require dDoNot
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. #
Ifth et ransmission is in position 005B,visitaqualified specialist
wo rkshop, without changing thet ransmission position. #
Fora llot her transmission positions, par kthe vehicle in asafe
location. #
Infor maq ualified specialis tworks hop or breakdown service.
Only Shift to 'P' when
Vehicle is Stationary *
The transmission can onl ybeshiftedtop osition 005Difth ev ehicle is
at as tandstill.
NP ermanently Active
Risk of Rollin gAway *W
hile thev ehicle is rolling or driving ,the transmission wasshifted
to position 005C. #
Tostop, depress theb rake pedal and, when thev ehicle is at a
st andstill ,shif tthe transmission toposition 005D. #
Tocontinu eyour journe y,shif tthe transmission toposition 005B
or 005E.
Driver's Door Open &
Transmission Not in P
Risk of Vehicle Rolling
Away *T
he driver's door is no tfull yc losed and thet ransmission is in posi‐
tion 005E,005Cor005B. #
When parking thev ehicle, shif tthe transmission toposition 005D.
Apply Brak etoShift
from 'P' *Y
ou ha veattem pted toshif ttoa differe nt transmissio nposition from
position 005D. #
Depress theb rake pedal. Displa
ymessages and warning and indicator lamps 309