2020 MERCEDES-BENZ METRIS brakes

Transmission positions
B Park position
This prevents the vehicle from roll-
ing away when stopped. Only shift
the transmission to
j when the
vehicle is stationary.
The automatic transmission shifts
to j automatically in the following
situations:
R if you pull out the key.
R if you open the driver's door
when the vehicle is stationary or
when driving at a very low speed
and the transmission is in posi-
tion h or k.
The parking lock should not be used
as a brake when parking. Always
apply the parking brake as well
once you have parked the vehicle. C Reverse gear
Only shift the transmission to
k
when the vehicle is stationary. A Neutral
No power is transmitted from the
engine to the drive wheels. Releas-
ing the brakes will allow you to
move the vehicle freely, e.g. by
pushing or towing.
If ESP
®
is deactivated or faulty: shift
the transmission to position i if
the vehicle is in danger of skidding,
e.g. on icy roads.
When you switch off the engine, the
automatic transmission automati-
cally shifts into neutral i.
! When the engine is switched
off, rolling in idle i can damage
the power transmission and
result in transmission damage. 7 Drive
The automatic transmission
changes gear itself. All forward
gears are available.
You can influence gearshifts with
your choice of drive program. You
can also restrict the shift range. Transmission position and drive pro-
gram display
:
Drive program
; Current transmission position or
current gear in drive program M
= Shift range, if restricted
The transmission positions and current drive
program : are shown at the bottom of the
instrument cluster display. The current trans-
mission position is highlighted.
In drive program M, the transmission position
indicator shows the current gear in position D
( Y page
135).
If you restrict the shift range, the transmission
position indicator shows the current transmis-
sion position plus restricted shift range =,
e.g. D2 ( Y page 133).
The arrows in the transmission position display
show how and into which transmission posi-
tions you can change using the DIRECT
SELECT lever. Changing gear
The automatic transmission adapts to your
individual driving style by continuously adjust-
ing its shift points. These shift point adjust-
ments take into account the current operating
and driving conditions. If the operating or driv-
ing conditions change, the automatic transmis-
sion reacts by adjusting the gearshift program.
When the automatic transmission is in trans-
mission position h, it shifts the individual
gears automatically.
This depends on the following factors:
R the drive program selected ( Y page 134)
R any restriction in the shift range
(Y page

133)
R the position of the accelerator pedal
R the road speed
You can also change gear manually if you
select drive program M (Y page 135).132
Automatic transmission
Driving and parking

Kickdown
Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to the
next gear down, depending on the engine
speed.
X Ease off on the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts up again.
Rocking the vehicle free At speeds up to 5 mph (9 km/h) you can
switch back and forth between drive position
h and reverse gear
k without applying the
brakes. This helps when rocking the vehicle
out of snow or slush.
X Push the DIRECT SELECT lever alternately
up and down beyond the first point of resist-
ance.
Towing a trailer X
Depending on the downhill gradient, limit
the shift range
(Y page 133) or shift man-
ually into a lower gear (Y page 135) in which the engine will operate in the middle
of the engine speed range. This also applies
if cruise control is activated. Manual gearshifting
General notes If you select drive program
M, automatic gear-
shifting is deactivated and manual gearshifting
is automatically activated. You must then per-
manently change gear yourself for as long as
the drive program is selected.
Permanent manual gearshifting is deactivated
automatically when you switch from drive pro-
gram M to another drive program. The auto-
matic transmission then shifts gears automati-
cally. The display shows the selected drive
program and transmission position h again. Shifting gears
:
To shift down
; To shift up
The drive program display shows M and the
transmission position indicator shows the
selected gear.
X To shift up: briefly pull right-hand steering
wheel paddle shifter ;.
If the engine speed is sufficient, the auto-
matic transmission shifts up to the next
gear.
If the maximum engine speed is reached in
the currently engaged gear and you con-
tinue to accelerate, the automatic transmis-
sion will not shift up automatically. Always
make sure that the engine speed does not
reach the red area of the tachometer.
Observe the gearshift recommendation in
the display

(Y page 136). When the engine
reaches its maximum speed, the fuel supply
is cut to prevent the engine from overrev-
ving.
X To shift down: pull briefly on left-hand
steering wheel paddle shifter :.
Provided that the engine will not exceed its
maximum speed when shifting down, the
automatic transmission shifts down to the
next gear.
or
X Pull the left-hand steering wheel paddle
shifter until the automatic transmission
selects the optimum gear for the current
speed.
i When coasting, the automatic transmis-
sion shifts down automatically. Automatic transmission
135
Driving and parking Z

Vehicles with halogen headlamps
The headlamps do not need to be switched to
symmetrical low beam. The legal requirements
of countries in which traffic drives on the
opposite side of the road to the country where
the vehicle is registered are met without the
need to convert the headlamps. Transport by rail
Transporting your vehicle by rail may be sub-
ject to certain restrictions or require special
measures to be taken in some countries due
to varying tunnel heights and loading stand-
ards.
You can obtain information on this from any
Mercedes-Benz Commercial Van Center. Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface
in an attempt to increase the engine's brak-
ing effect, the drive wheels could lose their
grip. There is an increased danger of skid-
ding and accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients !
Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
This also applies to automatic braking if you
have activated cruise control.
On long and steep downhill gradients, you
should change down to shift range 2 or 1 in
good time
(Y page 133).
This should be observed in particular when
driving with a laden vehicle and when towing a
trailer.
You thereby make use of the braking effect of
the engine and do not have to brake as often
to maintain the speed. This relieves the load
on the service brake and prevents the brakes
from overheating and wearing too quickly. Heavy and light loads G
WARNING
If you rest your foot on the brake pedal
while driving, the braking system can over-
heat. This increases the stopping distance
and can even cause the braking system to
fail. There is a risk of an accident.
Never use the brake pedal as a footrest.
Never depress the brake pedal and the
accelerator pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. The brakes are
cooled down more quickly in the airflow.
Wet road surfaces If you have been driving for a long time in
heavy rain without braking, there may be a
delayed response when you first apply the
brakes. This may also occur after driving
through a car wash or deep water.
You must depress the brake pedal more firmly.
Maintain a longer distance to the vehicle in
front.
While paying attention to the traffic conditions,
you should brake the vehicle firmly after driv-
ing on a wet road surface or through a car
wash. This heats the brake discs, so that they
dry more quickly, which protects them against
corrosion.
Limited braking performance on salt-
treated roads When driving on salted roads, salt may start to
build up on the brake disks and brake pads.
This can increase braking distances considera-
bly.
Maintain a greater distance to the vehicle in
front.
To remove any build-up of salt that may have
formed:
X Apply the brakes at the start of the journey,
occasionally during journey and at the end 142
Driving tips
Driving and parking

of the journey. Make sure that you do not
endanger other road users when doing so.
Checking the brake pad thickness In addition to monitoring using the brake pad
wear sensor, regularly monitor and check all of
the brake pads by performing a visual inspec-
tion to look for pad material wear.
If you are unable to check the brake wear on
the inside of the wheels, remove the wheels
with the tools provided.
Make sure that the brake pad material thick-
ness never falls below
0.12 in (3 mm). Have
the brake pads checked and replaced at a
qualified specialist workshop, if necessary.
Do not solely rely on the brake pad wear sen-
sor.
It is strongly recommended that you have the
brake pads checked at a qualified specialist
workshop at every service displayed in the
maintenance interval indicator, prior to long
journeys and whenever the wheels are
removed.
New brake discs and brake pads/
linings New brake pads and brake discs only reach
their optimal braking effect after about
60 miles

(100 kilometers). Until then, compen-
sate for this by applying greater force to the
brake pedal.
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake discs
and brake pads/linings:
R brake discs that have been approved by
Mercedes-Benz
R brake pads/linings that have been approved
by Mercedes-Benz or are of an equivalent
standard of quality
Other brake discs or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake discs or brake pads/
linings on an axle at the same time and only
have them replaced at a qualified specialist
workshop. When replacing the brake discs,
always have the brake pads/linings replaced
at the same time. Parking brake G
WARNING
If you must brake the vehicle with the park-
ing brake, the braking distance is considera-
bly longer and the wheels could lock. There
is an increased danger of skidding and acci-
dents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
When driving on wet roads or dirt-covered sur-
faces, road salt and/or dirt may get into the
parking brake. This causes corrosion and a
reduction of braking force.
In order to prevent this, drive with the parking
brake lightly applied from time to time. When
doing so, drive for a distance of approximately
110 yds (100 m) at a maximum speed of
12 mph (20 km/h

).
The brake lamps are not illuminated when you
brake the vehicle using the parking brake. Driving in wet conditions
Hydroplaning G
WARNING
There is a danger of hydroplaning occurring,
even if you are driving slowly and your tires
have sufficient tread depth, depending on
the depth of water on the road. There is a
risk of an accident.
For this reason, avoid tire ruts and brake
carefully.
Therefore, in heavy rain or other conditions in
which hydroplaning can occur, drive as fol-
lows:
R reduce your speed
R avoid tire ruts
R apply the brakes with care Driving tips
143
Driving and parking Z

G
WARNING
When driving off-road, your body is subject
to forces from all directions, due to the
uneven surface. You could be thrown from
your seat, for instance. There is a risk of
injury.
Always wear a seat belt, even when driving
off-road. G
WARNING
If you drive over obstacles or in ruts, the
steering wheel may jerk out of your grip,
causing injury to your hands.
Always hold the steering wheel firmly with
both hands. When driving over obstacles,
you must expect steering forces to increase
briefly and suddenly. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact
with hot parts of the exhaust system. There
is a risk of fire.
When driving on an unpaved road or off-
road, check the vehicle underside regularly.
In particular, remove trapped plant parts or
other flammable material. Contact a quali-
fied specialist workshop immediately if dam-
age is detected.
! When driving off-road or on unpaved surfa-
ces, check the underside of the vehicle as
well as the wheels and tires at regular inter-
vals. In particular, remove trapped foreign
objects, such as stones and branches.
Such foreign objects could:
R damage the chassis, the fuel tank or the
brake system
R cause imbalance and thereby vibrations
R be thrown out as you continue your jour-
ney
If there is any damage, inform a qualified
specialist workshop.
When driving off-road and on construction
sites, sand, mud and water mixed with oil, for
example, may get into the brakes. This may
lead to a reduction in braking performance or
total brake failure, also as a result of increased wear. The braking characteristics will vary
depending on the material that has got into
the system. Clean the brakes after driving off-
road. If you then notice reduced braking per-
formance or hear scraping noises, have the
brake system checked at a qualified specialist
workshop. Adjust your driving style to the
changed braking characteristics.
Driving off-road or on construction sites
increases the possibility of vehicle damage
which may in turn lead to the failure of certain
assemblies and systems. Adapt your driving
style to the off-road driving conditions. Drive
carefully. Have any vehicle damage rectified at
a qualified specialist workshop as soon as pos-
sible.
When loading your vehicle for driving off-road
or on a construction site, keep the vehicle's
center of gravity as low as possible.
Rules for driving off-road !
Always bear the vehicle's ground clear-
ance in mind and avoid obstacles, e.g. deep
ruts.
Obstacles may damage the following parts
of the vehicle:
R the chassis
R the drive train
R the fuel and supply tanks
For this reason, you should always drive
slowly when driving off-road. If you have to
drive over obstacles, have the front
passenger direct you.
i We recommend that you additionally carry
a shovel and a recovery rope with shackle in
the vehicle.
R Ensure that loads and items of luggage are
securely stowed or lashed down
(Y page
242).
R Before driving off-road, stop the vehicle and
shift to a low gear.
R If the surface requires, temporarily deacti-
vate ESP ®
when pulling away (Y page 69).
R Only drive off-road with the engine running
and a gear engaged.
R Drive slowly and smoothly. Walking pace is
necessary in many situations.
R Avoid spinning the drive wheels.
R Make sure that the wheels always remain in
contact with the ground. Driving tips
145
Driving and parking Z

R
Drive with extreme care over unknown ter-
rain where you can only see for a short dis-
tance. As a precaution, get out of the vehi-
cle to take a look at the route to be taken in
advance.
R Check the water depth before fording.
R Watch out for obstacles (e.g. rocks, holes,
tree stumps and ruts).
R Avoid edges where the surface could crum-
ble or break away.
Checklist after driving off-road !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Off-road driving places a higher demand on
your vehicle than normal road operation.
Check your vehicle after driving on rough ter-
rain. By doing so you will notice any damage in
good time and reduce the risk of an accident
for yourself and other road users. Clean your
vehicle thoroughly before driving on public
roads.
Observe the following points after driving off-
road, on construction sites and before driving
on public roads:
X Activate ESP ®
(Y page 69).
X Clean the headlamps and tail lamps and
check them for damage.
X Clean the front and rear license plates.
X Clean the windshield, windows and exterior
mirrors.
X Clean the steps, door sills and grab handles.
This increases safety of footing.
X Clean the wheels/tires, wheel housings and
the underbody of the vehicle with a water
jet.
This increases road grip, especially on wet
road surfaces.
X Check the wheels/tires and wheel housings
for trapped foreign objects and remove
them.
Trapped foreign objects can damage the
wheels/tires and may be flung out from the
vehicle when you continue driving.
X Check the underbody for trapped branches
or other parts of plants and remove them.
Trapped branches or other parts of plants
increase the risk of fire and can cause dam- age to fuel lines, brake hoses and the rubber
bellows of axle joints and drive shafts.
X Clean the brake disks, brake pads and axle
joints, particularly after operation in sand,
mud, grit/gravel, water or similarly dirty
conditions.
X Check the entire floor assembly, the tires,
wheels, bodywork structure, brakes, steer-
ing, chassis and exhaust system for any
damage.
X Check the service brake for operating
safety, e.g. carry out a brake test.
X If you notice strong vibrations after driving
off-road, check the wheels and drive train
for foreign objects again. Remove any for-
eign objects which can lead to imbalances
and thus cause vibrations. Driving in mountainous areas
When driving in mountainous areas, note that
the power output of the engine, and with it its
gradient climbing capability, decrease with
increasing altitude. Please take note of this
particularly when driving with a trailer in moun-
tainous areas.
The maximum permissible trailer loads are
valid for journeys at altitudes up to

1100 yds
(1000 m) above sea level with gradients up to
12%.
Information on maximum permissible trailer
loads can be found in your vehicle registration
papers and on the vehicle identification plate
(Y page 304) or under "Trailer loads" ( Y page 315).
When driving at altitudes of 2700 yds
(2500 m) above sea level, the ECO start/stop
function is no longer available.
Notes on braking on downhill gradients can be
found in the "Braking" section (Y page 142). Driving systems
Cruise control
General notes Cruise control maintains the speed of the vehi-
cle for you. It brakes automatically in order to
avoid exceeding the set speed.146
Driving systems
Driving and parking

Use cruise control if road and traffic condi-
tions make it appropriate to maintain a steady
speed for a prolonged period. You can set any
speed from 30 km/h
upwards in increments of
1 km/h and 10 km/h.
If you have set Miles as the unit for the digital
speedometer , you can set any speed above
20 mph in increments of 1 mph and 5 mph.
Changing the display unit for the digital speed-
ometer and the distance:
R on vehicles without steering wheel buttons
(Y page 180)
R on vehicles with steering wheel buttons
(Y page 192)
Cruise control should not be activated when
driving off-road or on construction sites.
Cruise control may be unable to maintain the
stored speed on uphill gradients. The stored
speed is resumed if the uphill gradient evens
out and the vehicle's speed does not fall below
20 mph (30 km/h). Cruise control maintains
the stored speed on downhill gradients by
automatically applying the brakes. Observe the
additional driving tips (Y page 142).
Important safety notes Observe the notes on braking (Y page

142).
If you fail to adapt your driving style or if you
are inattentive, cruise control can neither
reduce the risk of an accident nor override the
laws of physics. Cruise control cannot take
road, weather and traffic conditions into
account. Cruise control is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in lane.
If you change wheel size, make sure they cor-
respond to the correct wheel size category
(Y page 278). If the category is changed with- out recoding the control units in the vehicle,
the functioning of cruise control may be
impaired.
Do not use cruise control:
R in traffic conditions that are unsuitable for
driving at a constant speed, e.g. in heavy
traffic, on winding roads or off-road.
R on slippery roads. Braking or accelerating
may cause the drive wheels to lose traction
and the vehicle could then skid.
R when there is poor visibility, e.g. due to fog,
heavy rain or snow. If there is a change of drivers, make sure that
you inform the new driver about the set cruise
speed.
Cruise control lever and display :
To activate and store the current speed or
a higher speed
; To activate at the last stored speed
= To activate and store the current speed or
a lower speed
? To deactivate cruise control
The cruise control lever is the lower lever on
the left of the steering column.
When you activate cruise control, the display
briefly shows the Cruise Control message
and the stored speed.
The display also shows the V symbol and
the stored speed:
R in the header on vehicles without steering
wheel buttons (Y page

176)
R in the status area on vehicles with steering
wheel buttons (Y page 183)
Activation conditions To activate cruise control, all of the following
activation conditions must be fulfilled:
R the parking brake must be released. The
F (only USA) or J (only Canada) indi-
cator lamp in the instrument cluster goes
out
R ESP ®
must be switched on, but not currently
intervening or performing a control action
R you are driving faster than

20 mph
(30 km/h)
R the brake pedal is not depressed Driving systems
147
Driving and parking Z

Storing and maintaining the current
speed
X
Accelerate the vehicle to the desired speed
above 20 mph (30 km/h
).
X Briefly push the cruise control lever up : or
down =.
X Release the accelerator pedal.
Cruise control is activated. The current
speed is stored and shown briefly in the dis-
play's text field.
The display also shows the V symbol and
the stored speed:
R in the header on vehicles without steering
wheel buttons (Y page

176)
R in the status area on vehicles with steer-
ing wheel buttons (Y page 183)
Resuming the stored speed G
WARNING
If you call up the stored speed and it differs
from the current speed, the vehicle acceler-
ates or decelerates. If you do not know the
stored speed, the vehicle could accelerate
or brake unexpectedly. There is a risk of an
accident.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If
you do not know the stored speed, store the
desired speed again.
X Briefly pull the cruise control lever towards
you ;.
X Release the accelerator pedal.
Cruise control is activated and resumes the
vehicle's speed to the last speed stored.
The stored speed is shown briefly in the dis-
play.
The display also shows the V symbol and
the stored speed:
R in the header on vehicles without steering
wheel buttons (Y page

176)
R in the status area on vehicles with steer-
ing wheel buttons (Y page 183)
i When you pull the cruise control lever
towards you for the first time after starting
the engine, cruise control adopts the cur-
rent speed. Setting the speed It may be a moment before the vehicle starts
to accelerate or brake to the set speed. Take
this delay into account when setting the
speed.
X
Press the cruise control lever up : to
increase the speed or down = to reduce
the speed.
The vehicle will accelerate or decelerate.
The speed is shown in the display.
X Release the cruise control lever once the
desired speed is reached.
The displayed speed is stored.
or
X Briefly press the cruise control lever as far
as the 1st pressure point up : or down =.
The last speed stored is increased/reduced
in increments of

1 mph (1 km/h).
or X Briefly press the cruise control lever beyond
the pressure point up : or down =.
The last speed stored is increased/reduced
in increments of

5 mph (10 km/h).
i Cruise control is not deactivated if you
depress the accelerator pedal. If you accel-
erate briefly to overtake, for example, cruise
control resumes the vehicle’s speed to the
last speed stored after you have finished
overtaking.
Deactivating cruise control There are various ways to deactivate cruise
control:
X Briefly press the cruise control lever for-
wards ?.
or X Apply the brakes.
The last speed set remains stored. The last
speed stored is deleted when you switch off
the engine.
Cruise control is deactivated automatically
when:
R you apply the brakes
R you apply the parking brake and the F
(only USA) or J (only Canada) indicator
lamp in the instrument cluster lights up
R you are driving slower than

20 mph
(30 km/h) 148
Driving systems
Driving and parking