2020 MERCEDES-BENZ GLC SUV airbag

As
such ,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
The eme rgency callcan bemade automatical ly
( / pag e392) ormanuall y(/ page393 ).Onl y
mak eemer gency callsifyo uor other sar ein
need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency
call intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
No tificatio nin the multi mediasy stem dis‐
pla y:
SOS NOT READY :th eignition isno ton oreCall
no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall at:ht tp :/ /www .merced es-
ben z.com /connec t_ecal l
% Ifth er eis amalfunct ionintheMer cedes-
Benz emergency callsy stem (e.g. amalfunc‐
tion withth espeak er,micr ophone, airbag,
SOS button), acor responding message appea
rsinthemultifunc tiondispla yof the
ins trumen tclus ter.
Tr igg ering anaut omat icMer cedes‑B enz
emer gency call
Re quirement s
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntlych arge d.
The Mercedes‑ Benzemer gency callsy stem trig‐
ge rs an emer gency callau tomatical lyin thefo l‐
lo wing cases :
R Afteractiv ation ofthere stra int systems such
as airbags orEmer gency Tensi oni ng Device s
af te ran accide nt.
R Afteran automatical lyinitia tedemer gency
st op byActiveEmerg encyStop Assis t.
The emer gency callha sbe en ma de:
R Avo ice con nection ismade tothe
Mer cedes‑Ben zemer gency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes‑ Benzemergency callcent er. The
Mercedes‑B enzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call.
If no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e.
If an eme rgency callhas been initiat ed:
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator.
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
R Ifno vehicle occupant answers, an ambu‐
lance issent totheve hicle immediat ely. 392
MBUX multimedia system

No
teson car eof theint erior &
WARNIN GRisk ofinju ryfrom plastic
par tsbreakin gof faf te rth euse ofsol‐
ve nt-ba sedcarepr od ucts
Ca reand cleanin gpr oduc tscon tainin gsol‐
ve nts can causesurfaces inthecoc kpit to
become porous. When
theairbags aredeplo yed, plas ticpar ts
ma ybr eak away. #
Donotus ean ycar eor cle ani ng prod ‐
ucts containing solvents tocle an the
coc kpit. &
WARNIN GRisk ofinju ryor deat hfrom
bleac hedseat belts
Bleac hingordyeing seat belts canseverely
we aken them.
This can, forex am ple, caus eseat beltsto
te ar or failin an acc ident . #
Neverblea chordyeseat belts. Obser
vethefo llo wing informa tion: Cleaning
andcareA voiding vehicl edamag e
Seat belts
Cleanwithluk ewa rmand soap ywa ter. R
Donotus ech emical cleaningag ent s.
R Donotdr yseat belts byheating them toove r17 6°F
(80 °C) orexposing them todirect sunlight .
Displa y
Cleanthesur face car efu llywith amic rofiber clothand asuit ‐
able displa ycar epr oduc t(TF T/L CD). R
Swit choffth edispla yand letit cool down.
R Donotuse anyot her cleaning products.
Plas tictrim R
Clea nwit hadam pmicr ofiber cloth.
R Forhea vysoil ing: usecarepr odu ctrecomme ndedfor
Mer cedes-Ben z. R
Donotatt achsticke rs,fi lms orsimilar materials.
R Donotallo wcos metics,inse ctrepellent orsun cream to
come incont actwith theplas tictrim. Maint
enanc eand care435

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Re cogni tionofare stra int system malfunct ion:
R The 0075 restra int system warning lam pdoes notlight upwhen theignition isswitc hedon.
R The 0075 restra int system warning lam plight sup con tinuousl yor repeat edlydur ing ajour ney. #
Con sult aqu alif ied spec ialistwo rkshop immediat ely.
0075
Left Side Curta inAirbag
Malfu nction Service
Req uired(exa mp le) *T
hecor responding windowcur tain airbag ismalfun ctionin g(/ page34). &
WARNIN GRisk ofinju ryor fata linj urydue tomalfu nctions inthewindo wairbag
If th ewindo wairbag ismalfunct ioning,itmight betrigg ered unint entionall yor might notbe trigg ered atall in
th eeve ntofan acci dent with high deceler ation. #
Have thewindo wairbag checkedand repair edimmediat elyataqu alif ied spec ialistwo rkshop. #
Consult aqu alif ied spec ialistwo rkshop immediat ely.
Front Passeng erAirb agDis-
ab led See Operator 'sMan-
ua l *T
hefront passeng erairbag hasbeen disabl edeve nth ough anadult oraper son withan adult statur eis on thefront
passeng erseat. Ifadditional forc es areapplied totheseat, thewe ight thesy stem detects maybe toolow. &
WARNIN GRisk ofinju ryor fata linj urydue toadisable dfron tpasse nger airbag
If th efront passeng erairbag isdisabled, thefront passeng erairbag willnotbe deplo yedin theev ent ofan acci‐
dent andcann otper form itsintended protect ive func tion. Displa
ymessag esand warning/ indic ator lam ps 50
7

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
A per son inthefront passeng erseat could then, forex am ple, com eint ocon tact with theve hicle's interior ,
especially ifth eper son issitt ing tooclose tothecoc kpit. #
Mak esur e,bo th bef oreand during thejour ney,that thest atus ofthefront passeng erairbag iscor rect. #
Stop theve hicle immediat elyinaccor dance withth etraf fic condi tions. #
Checkth est atus oftheaut omatic front passeng erairbag actuation (/page45). #
Ifneces sary,consu ltaqu alif ied spec ialistwo rkshop immediat ely.
Front Passeng erAirb ag
Enabl edSee Operator 's
Manu al *T
hefront passeng erairbag isenabled whiletheve hicle isin mo tion:
R evenwh en ach ild, aper son ofsmall statur eor an obj ect weighin gless than thesy stem weight thre shold is
locat edon thefront passeng erseat
R even when thefront passeng erseat isno toccupied
The system mayde tect obje ctsorforc es that areaddin gto thewe ight applied totheseat. &
WARNIN GRisk ofinju ryor fata linj uryif ach ild restra int system isused while thefront passeng erfront
airbag isenabled
If yo usec ureach ild inach ild restra int system onthefront passeng erseat andthefront passeng erairbag is
enabled, thefront passeng erairbag candeplo yin theeve ntofan acci dent.
The child could bestru ck bytheairbag. #
Ensur e,bo th bef oreand during thejour ney,that thest atus ofthefront passeng erairbag iscor rect. 508
Display mess ages and warning/ indic ator lam ps

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
NEVE Ruse are ar wa rdfacing child restra int onaseat protect edbyan ACTIVE AIRBAGinfront ofit,DE ATHor
SERIOU SINJU RYtotheCH ILD can occur . #
Stop theve hicle immediat elyinaccor dance withth etraf fic condi tions. #
Checkth est atus oftheaut omatic front passeng erairbag actuation (/page45). #
Ifneces sary,consu ltaqu alif ied spec ialistwo rkshop immediat ely.
PRE-S AFEInoperat iveSee
Operator's Manual *
The PRE‑S AFE®
funct ionsaremalfunct ioning. #
Consult aqu alif ied spec ialistwo rkshop. Smar
tKey Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Á Obtain aNew Key *T
heSmar tKey nee dstobe replaced. #
Consult aqu alif ied spec ialistwo rkshop. Displa
ymessag esand warning/ indic ator lam ps 509

Air
distribut ion
Se tting ............................................ .....1 45
Se tting (multime diasystem) ................1 47
Air freshen ersystem
see Perfume atomiz er
Air inle t
see Air-water duct
Air pressu re
see Tire pressur e
Air suspension
see AIRBODY CONTR OL
Air vents ............... .................................... 150
Ad jus ting (front) ............ ...................... 150
Ad jus ting (rea r) ............ ........................ 151
Air vents
see Airvents
Ai r-re cir cula tion mode............................ 148
Air -water duct .......................................... 428
Ke eping free ........................................4 28
Airb ag....... ..................................................40
Ac tivati on ........... ...................................34
Fr ont airbag (driver ,fr ont passeng er)....4 0
Ins tallation locations .............................4 0 Knee
airbag........................................... 40
Ov ervie w ..... ................................... ....... 40
PA SSENGER AIRBAGind icat orlam p.....4 5
Pr otect ion ....................................... .......4 1
Sid eairba g<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 40
Wi ndo wcur tain airbag ...........................4 0
Air flow
Se tting ............................................ .....1 45
Alar m
see Panic alar m
Al ar m system
see ATA(anti-t heftal ar m system)
All-wheel drive
see 4MA TIC
Alt ernativ ero ut e
see Route
Amb ientlighting
Se tting (mult imediasystem) ................1 35
Andr oidAuto <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 384
Co nnecting amob ile pho ne<0011001100110011001100110011001100110011001100110011001100110011
0011> 385
Co ntr olusing theapplication buttons
... ... ................................................... ....3 86
Ending ................................................. 386 Inf
ormatio n....... ................................... 385
Ov ervie w ....... ......................................384
Sound settings ....................................386
Tr ans ferred vehicle data......................3 86
Ani mals
Pe ts intheve hicle ................................. 64
Ant i-loc kbr ak ing system
see ABS(An ti-loc kBr akin gSy stem)
Anti-skid chains
see Snowch ains
Anti -thef tala rm system
see ATA(anti-t heftal ar m system)
Anti-t heftpr otection
Imm obiliz er............................................ 90
Anticip ator yoccupa ntprotection
see PRE- SAFE®
(anticip ator yoccu‐
pa nt protect ion)
see PRE-S AFE®
PL US (antic ipatory
occupant protect ion plus)
Apple CarPla y®
........................................3 82
Connecting aniPho ne®
....... ................383
Contr olusi ng theapplication buttons
... ..........................................................3 84 57
0
Inde x

Endi
ng............ .....................................384
No tes .................................................. 383
Ov ervie w ......... ................................. ... 382
Sound settin gs .................................... 384
Tr ans ferred vehicle data......................3 86
Ashtr ay
Fr ont cent erconsole ........................... 123
Using ............ ....................................... 123
Assis tance
Men u(on -boardco mp uter) .................. 257
Assis tance systems
see Drivin gsaf etysy stem
ASS YSTPL US <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
00110011>420
Batt erydi sconne ctionpe riods .............4 21
Dis play ing theser vice duedate........... 420
Fu nctio n/no tes ................................... 420
Re gular maint enance work <0011001100110011001100110011001100110011001100110011001100110011
00110011> 420
Spec ialser vice requ iremen ts.............. 420
ATA (anti-thef tala rm system) ...................9 1
Ac tivati ng/d eactiv ating theint erior
mo tion sensor ....................................... 93
Ar ming/ disarming theto w- aw ay
alar m............ .................................. .......9 2
Dea ctivating thealar m........................... 91 Fu
nctio n<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011>91
Fu nctio nof theint erior motion sensor ..92
The tow- aw ay alar mfun ction .......... .......9 2
AT TENTI ONASSIST <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 238,240
Fu nctio n<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011>238
Se tting <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011>240
Sy stem limit ations ........................... ....2 38
At tention assistant
see ATTENTION ASSIST
Au thorized Mercedes- BenzCenter
see Qualif iedspec ialistwo rkshop
Au thorized workshop
see Qualif iedspecialis two rkshop
Au tomatic distanc eco ntr ol
se eAc tiveDis tance AssistDIS TRONI C
Au tomatic drivin glights ........... ............ ..131
Au tomatic engine star t(E CO star t/
sto pfunc tion) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> .......162
Au tomatic engine sto p(E CO star t/
sto pfunc tion) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> .......162 Au
tomatic fron tpass engerfr on tair‐
bag shutoff <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 43,45
Fu nctio nof theaut omatic front
passeng erfront airbag shutoff.............. 43
PA SSENGER AIRBAGind icat orlam p.....4 5
Au tomatic fron tpass engerfr on tair‐
bag shutoff
see Automatic front pass engerfront
airb agshut off
Au tomatic mirrorfo lding function
Ac tivati ng/d eactiv ating ........... ............143
Au tomatic seat adjus tment
Se tting ............ .....................................100
Au tomatic trans mis sion
DIR ECT SELEC Tleve r..... ......................167
Dr ive pr ogr am disp lay ............ ..............166
Dr ive pr ogr ams............ ........................ 165
DY NA MIC SELE CTswitc h.................... 165
Eng aging drive po sitio n............ ........... 169
Eng aging neu tral ............ ...................... 168
Eng aging park position ........................ 169
Eng aging reve rsege ar .........................1 68
Kic kdo wn ....... ......................................171
Manual gearshif ting.............................1 69 Inde
x57
1

Cr
uise Control Inoper ative...................5 37
Cr uise Control Off...............................5 38
Decr easeSpeed .................................. 549
Dr ive More Slowly ............ ...................529
Dr iver' sDoo rOp en &Trans miss ion
No tin PRisk ofVehicle Rolling Away ..520
Fr ont Passeng erAirbag Disabled See
Oper ator's Manual ...............................5 07
Fr ont Passeng erAirbag Enabled See
Oper ator's Manual ...............................5 08
Hazard Warning Flashe rsMalfunc‐
tioning .................................................. 514
Mer cedes meconn ectServices Limi‐
te dSee Oper ator's Manual .................. 543
N Pe rm anen tly Ac tiveRi sk ofRo lling
Aw ay <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> 520
Only Shiftto 'P' when Vehicle isSta‐
tio nar y.................................................5 20
Pla cetheKe yin theMar kedSpace
See Oper ator's Manual ........................ 511 PRE-S
AFEInoper ativeSee Oper a‐
to r's Manua l...... .................................. 509
Ra dar SensorsDir tySee Oper ator's
Manual ................................................ 542
Re versing NotPo ssible Service
Re quired .............................................. 521
Ru nFla tIndi catorInop erati ve ............. 550
Ser vice Required Do NotShif tGear s
Vi sit Dealer .......................................... 521
St op Vehicle LeaveEngi neRunning
Wa itTrans miss ionCoolin g...................5 21
Ti re Press. Monit orCur rently
Un available .......................................... 546
Ti re Press. Monit orInopera tive ........... 546
Ti re Pressur eMonit orInopera tiveNo
Wheel Sensors .................................... 546
Ti re sOv erheat ed................................. 549
To Dese lect Por N, Dep ress Brak e
and StartEn gin e.................................. 520 To
switc hengine off,pr ess and hold
St art/ Stop butt onforat lea st3
secs. orpress 3times. .........................5 19
Tr af fic Sign AssistCamer aVi ew
Re strict ed See Operator's Manua l..... ..535
Tr af fic Sign AssistCur rently Unavail‐
able SeeOperat or'sMan ual................ 534
Tr af fic Sign AssistInoper ative.... .........5 34
Tr ans miss ionMalfun ction Stop ............ 521
Displa yon thewindsh ield
see Head- upDis play
Dis tance control
see ActiveDis tance AssistDIS TRONI C
Di stance recor der
see Trip dis tance
DI ST RO NIC
see ActiveDis tance AssistDIS TRONI C
Do or
Ch ild sa fety lock (rear door) .................. 62
Loc king(emer gency key) .......................7 3
Opening (from theinside) ......................7 0
Un loc kin g(emer gency key) .................... 73 580
Index