2020 MERCEDES-BENZ GLC towing

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps(stan dar d)........ 10
Indicat orand warning lam ps(Wide‐
scr een Cockpit)............................................ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ing theen vironmen t... ....................... 21
Genui neMer cedes-Ben zpar ts...................... 21
Oper ator's Manual ........................... .............2 2
Ser vice andvehicle operation ......... .............2 3
Oper ating safety...........................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection ................................ 26 Qualif
iedspec ialistwo rkshop ....................... 26
Cor rect useof theve hicle ............................. 27
Pr oblems withyo ur vehicle ............... ............ 27
Re por tingsaf etydef ects ...............................2 7
Limit edWarrant y.......................................... 28
QR cod efo rre scue card... ............... .............2 8
Dat ast or ag e... ..............................................2 8
Cop yright ...................................................... 31 Occupant
safety.... .....................................33
Re stra int system .............................. .............3 3
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 35
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 40
PR E-S AFE ®
sy stem ....................................... 47
Saf ely transp orting childr enintheve hi‐
cle ...... ..........................................................4 9
No teson pets intheve hicle ............ .............6 4 Opening
andclosing .................................. 65
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 65
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 70
Ca rgocom partmen t... ................................... 74
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 79
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 83Ro
ller sun blinds ...........................................8 8
Anti-t heftpr otect ion .....................................9 0 Seats
andstowing ...................................... 94
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......94
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 95
St eer ing wheel ............................................ 103
Eas yentr yand exitfeatur e.........................1 04
Oper ating thememor yfunc tion .................. 105
St ow agear eas ............................................ 106
Cup holder.................................................. 121
Ashtr ayand cigarette light er.......................1 23
Soc kets ........... ............................................ 124
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ..127
Ins talling/ remo ving thefloor mats .............1 29 Lig
htand visibility ....... ............................ 130
Ext eriorlighti ng............. .............................130
Int erior ligh ting ........................................... 135
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 137
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 140 2
Contents

Oper
ating thesun visor s... .......................... 143 Clim
atecontr ol........................................ 145
Ov ervie wof climat econt rolsy stems ..........1 45
Oper ating theclimat econ trol system ......... 146 Dr
ivin gand parking ................................. 152
Dr iving ............ ............ ........................ ........152
DY NA MIC SELE CTswitc h... ............... ..........1 65
Au tomatic transmiss ion.................... .......... 167
Fu nctio nof 4MA TIC<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> ...........172
Re fuel ing...... ............................................... 172
Pa rking ........................................................ 174
Dr iving and drivi ng safety systems .............1 84
Tr ailer hitch <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 247
Ve hicle towing instruct ions .........................2 51 Ins
trum ent Disp layand on-b oard
com puter............ ......................................252
Ins trum ent Display ove rview ...................... 252
Ov ervie wof thebutt ons onthesteer ing
wheel .................. ........................................2 53
Oper ating theon- boar dcom puter.............. 253 Se
tting thedesign ...................................... 255
Se tting thear ea foradd itional values .........2 55
Ov ervie wof disp lays on themultifunc ‐
tion displa y... .................................... ..........2 56
Ad jus ting theins trument lighting ................2 57
Menus andsubmenus ................................ 257
Head-up Display... ...................................... 263 Vo
ice Contr olSy stem .............................. 265
No teson oper ating safety.......................... 265
Ope ratio n........... ................................. .......266
Usi ngtheVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...268
Essenti alvoice com mand s.........................2 69 MBUX
multimedia system ...................... 284
Ov ervie wand oper ation .................. ............ 284
Sy stem settings .............................. ............ 317
Na vig ation .......................................... ........326
Te lephon e........................................ ...........3 66
Online andInterne tfunctions ..................... 394
Medi a....... ...................................................401
Ra dio .......................................................... 408
Sound .........................................................4 16 Maint
enanc eand care..... ........................ 420
ASS YSTPL US service interva ldispla y........ 420
En gine compartment .................................. 421
Cleanin gand care.......................................4 28 Br
eakdo wnassi stance ............................ 437
Emerg ency..................................................437
Fla ttir e<0011001100110011001100110011001100110011001100110011001100110011
0011> <0011001100110011001100110011001100110011001100110011001100110011
0011><0011001100110011001100110011001100110011001100110011001100110011
0011>....437
Batt ery(v ehi cle) <0011001100110011001100110011001100110011001100110011001100110011
0011> <0011001100110011001100110011001100110011001100110011001100110011
0011>.......443
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 449
Ele ctrica lfu ses ............ ...............................454 Whe
elsand tires ............ ..........................458
No teson noise orunusua lhandling char‐
act eristic s...................................................4 58
No teson regular lyinsp ecting wheels and
tir es ............................................................ 458
No teson sno wch ains ................................ 459
Ti re pressur e.............................................. 460
Loading theve hicle .....................................4 67
Ti re labeling ................................................ 471
Def initio nof term sfo rtir es and loading ......4 76
Chan gingawheel .......................................4 79
Emerg encysparewheel .............................. 488 Cont
ents 3

1
QRcode foraccessi ngthere scue card →
28
2 Safetyve sts →
437
3 mebutt onand SOS button →
387
4 Checking and adding operatingfluids →
496
5 Tow- star tin gand towing away →
449
6 Flattir e →
437
7 Startin gassis tance →
447 8
Haza rdwa rning lam ps →
132
9 Fuelfiller flap withins truct ion labels fortir e
pr essu re,fuel type andQRcode foraccessi ng
th ere scue card →
172
A Tow- star tin gand towing away →
449
B TIREFIT kit →
439 At
aglanc e– Em erge ncie sand brea kdo wns 19

R
Vehicl eswith sliding sunroof:Clo sing the
sliding sunroof.
R Vehicl eswith memor yfuncti on:Moving
th efront passeng erseat toamor efa vo rable
seat position .
R Vehicl eswith multico ntour seat :Incr eas‐
ing theair pressur ein theseat sidebolsters
of theseat backres t.
R PRE-S AFE®
Sound: prov ided that themulti‐
media system isswitc hedon,gener ates a
br iefnoi sesigna lto stimulat eth einnat epr o‐
te ctiv emec hanism ofaper son's hearing.
* NO
TEDama gecau sed byobject sin the
fo ot we llor behin dth eseat The
automatic adjustmentof theseat posi‐
tion mayre sult indamag eto theseat and/or
th eobjec t. #
Stow object sin asuit able place. Re
versing thePRE- SAFE®
sy stem mea sures If
an acc iden tdid notocc ur,th epr e-em ptive
measur esthat we retake nar ere ve rsed.
Yo uwill need toper form certainse ttings your‐
self . #
Ifth eseat beltpre-t ension ingisno tre duced,
mo vetheseat backres tbac kslightl y.
The locking mechanism releases. Fu
nction ofPRE-S AFE®
PL US (anticipat ory
occupant protection plus) PRE-
SAFE®
PL US can detect cer tain im pact s,
par ticular lyan imm inentrear impact ,and take
pr e-em ptive measur estoprotect theve hicle
occupants. Thesemeasur escanno tnecessar ily
pr eve ntan imm inentimpact.
PR E-S AFE ®
PL US can implem entthefo llo wing
measur esindepe ndently of eac hot her :
R Tight ening theseat belts onthedr iver's seat
and front passeng erseat.
R Increasin gbr ak epr essur ewhen theve hicle
is statio nary.This brak eapplication iscan‐ celed
automaticall ywhen theve hicle pulls
aw ay.
If an accident didnotoccur ,th epr e-em ptive
measur esthat we retake nar ere ve rsed.
Sy stem limit s
The system will notinitiat ean yaction inthefo l‐
lo wing situat ions:
R when backingup
or
R when theve hicle istowing atrailer andther e
is arisk ofare ar impact
The system will notinitiat ean ybr aking applica‐
tion inthefo llo wing situat ions:
R whils tdr ivin g
or
R when entering orexitin gapar kingspace
while using ActivePa rking Assist 48
Occupant safety

If
ach ang ein thespeed limitisde tected and
au tomatic adoptionofspeed limitsisactiv ated,
th ene wspeed isaut omaticall yadop tedas the
st or ed speed (/page24 1).
The driven spee dis adju sted when theve hicle is
le ve lwit hth etraf fic sig nat thelat est.In the
case ofsig ns indi cati ngentr yint oan urb anarea ,
th espeed isadap tedaccor dingtothespeed
per mitt edwithin theurban area. The speed limit
displa yin theIns trument Displayis alw aysupda ‐
te dwhen theve hicle isleve lwit hth etra ffic sign .
If th er eis no speed restriction onanunlimited
st re tchof road (e.g.on afree wa y), there com‐
mend edspe edisau tomatical lyadop tedas the
st or ed speed. Thesystem uses thespeed stor ed
on anunlimit edstre tchof road asthere com‐
mend edspe ed. Ifyo udo notalt er thestor ed
speed onanunlimit edstre tchof road, there c‐
omme ndedspeedis80 mph(1 30 km/h) .
If Ac tiveDis tance AssistDIS TRONI Cha sbe en
pu tint opa ssi ve mode bypressing theaccelera ‐
to rpeda l,onl yspee dlimi tswhi charehigh er
th an these tspeed areadop ted. Ac
tiveSpe edLimi tAssi stisonl yan aid. The
dr iver isresponsible forke eping asaf edis tance
fr om theve hicle infront, forve hicle speed and
fo rbr aking ingood time. Themaximu mper missi ‐
ble spee dals odepe ndsonfact or ssu ch asthe
ro ad sur face and traf fic condi tions.
Sy stem limit s
Te mp oraryspeed restrictions (e.g.fo ra cer tain
tim eor due towe ather condition s)can notbe
pr oper lyde tected bythesy stem. Themaximum
per missible speedapplying toave hicle witha
tr ailer isno tde tected bythesy stem. Inthese sit‐
uations youmus tadj ustyo ur spee dyo urself . &
WARNIN GRisk ofacci dent dueto Active
Spe edLimi tAssi stadap tingth eve hicle's
speed
The speed adoptedby ActiveSpe edLimi t
Assi stma ybe toohigh orincor rect insome
indi vidualcase s,su ch as:
R Inthewe tor infog
R When towing atrailer #
Ensur eth at thedr iven speed complies
wit htraf fic re gulations. #
Adjus tth edr iving speed tosuit current
tr af fic and weather condition s. Fu
nction ofrout e-base dspee dadap tation %
The follo wing function iscoun try- dependen t
and onlyav ailable incon junction withth e
Dr iving Assi stanc ePa ckag e.
When ActiveDis tance AssistDIS TRONI Cis acti ‐
va ted, theve hicle speed willbeadjus tedaccor d‐
ing lyto thero uteev ent sahead. Dependingon
th edr ive pr og ram sele cted, theve hicle negoti‐
at es aro uteeve ntaheadin afue l-saving, com ‐
fo rtable ordynam icman ner.When thero ute
eve nthasbe en passe d,theve hicle acceler ates
ag ain tothestor ed speed. Thesetdis tance to
th eve hicle infront, vehicles detected aheadand
spe edrestrictions aheadar eta ke nint oacco unt.
Ro ute-based speedadap tatio ncan beconf ig‐
ur ed inthemultimedia system (/ page206). Dr
iving andparking 205

R
The driver presses ast eer ing wheel buttonor
oper ates Touc hCon trol.
If Ac tiveSt eer ing Assis tde tects that asy stem
limit hasbeen reac hed, avisual warning is
issued andawa rning tone sou nds.
Ac tiveSt eer ing Assis tis onl yan aid. Thedriver is
re sponsible forth edis tance totheve hicle in
fr ont, forve hicle speed, forbr aking ingood time
and forst ay ing inlane. Beforech ang inglane s,
th edr iver mus tmak esur eth at theneighbor ing
lane isfree (glance over theshoulder).
Sy stem limit s
Ac tiveSt eer ing Assis thas alimit edsteer ing tor‐
qu efo rlat eral gui dance. Insome cases, the
st eer ing interve ntio nis no tsu fficien tto keep the
ve hicle inthelane ortodrive th ro ugh exits.
The system maybe impair edorma yno tfunc tion
in thefo llo wing instances:
R The reispoor visibilit y,e.g. due tosno w,rain,
fo g, hea vyspr ay,gr ea tly varying ambien t
light orstro ng sha dows onthero adw ay.
R Ther eis glar e, e.g .fr om oncom ingtraf fic,
di re ct sunli ght orreflect ions. R
Insuf ficie ntroad illumin ation.
R The wind shieldisdir ty,fo gg ed up, damag ed
or coveredin thevicinit yof thecamer a,e.g.
by ast icke r.
R No, orseveral,unc lear lane markingsare
pr esen tfo rone lane, orthemar king sch ang e
qu ickl y, e.g. inacon stru ction area orinter‐
secti ons.
R The lane mar kings arewo rnaw ay,dar kor
co veredup, e.g. bydirtor sno w.
R The distance totheve hicle infront istoo
small andthelane markings thus can notbe
de tected.
R The road isnar row and windin g.
R Ther ear eobs tacle son thelane orprojec ting
out intoth elane, suchas objec tmar kers.
The system does notpr ov ide assis tance inthe
fo llo wing condition s:
R Ontigh tbends andwhen turnin g.
R When crossin gint ersect ions.
R Attraf fic cir cle sor tollst atio ns.
R When towing atrailer . R
When activel ych ang inglane without switch‐
ing onthetur nsignal indicat or.
R When thetir epr essur eis toolow.
Dep endingontheselect edvehicle settin gs,
Ac tiveSt eer ing Assis tma ybe una vailable.
Obser vethest atus displa yof ActiveSt eer ing
Assis tin themultifunc tiondispla y
(/ page21 1). &
WARNIN GRisk ofacci dent ifAc tive
St eer ing Assis tune xpect edlystops func‐
tionin g
If th esy stem limits ofActiveSt eer ing Assis t
ar ere ac hed ther eis no guar anteethat the
sy stem will remain activeor wil lke ep the
ve hicle inlane. #
Alw ayske ep your han dson thesteer ing
wheel andobser vethetra ffic car efull y. #
Alw aysst eer theve hicle paying atten‐
tion totraf fic condi tions. 208
Driving and parking

*
NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash Re
quirement s:
R The vehicle isstatio nary.
R The driver's door isclosed ortheseat belton
th edr iver's side isfastened.
R The engine isrunning orhasbe en automati‐
cally switc hedoffby theEC Ostar t/ stop
funct ion. R
The electr icpar king brak eis released.
R ActiveDis tance AssistDIS TRONI Cis de acti ‐
va ted.
R The transmis sionisin position 005B,005Eor005C.
Ac tiv atin gthe HOL Dfunc tion #
Dep ress thebr ak epedal andafte ra shor t
time quickl ydepr essfurther until the00D9
displa yappear sin themultifunc tiondispla y. #
Release thebr ak epedal.
Deactiv atingtheHOLD function #
Depr esstheacceler ator pedal topull away.
or #
Depr essthebr ak epedal untilthe00D9 dis‐
pla ydisappear sfrom themultifunc tiondis‐
pla y.
The HOLD functionisdeactiv ated inthefo llo w‐
ing situat ions:
R ActiveDis tance AssistDIS TRONI Cis acti va‐
te d.
R The transmission isswitc hedtoposition 005D.R
The vehicle issecur edwithth eelectr icpar k‐
ing brak e.
In thefo llo wing situat ions,th eve hicle isheld by
tr ans missi on positio n005D orby theelectr icpar k‐
ing brak e:
R The seat beltisunf astened andthedr iver's
door isopened.
R The vehicle isswitc hedoff.
R Ther eis amalfunction inthesy stem orthe
po we rsupp lyis insuf ficie nt. AI
RBO DY CONT ROL AIR
BODY CONT ROLfun ction
AI R BO DY CONTR OLisan air suspe nsion system
wit hva riable dampingfo rim prov ed driving com‐
fo rt.The all-r ou nd leve lcon trol system ensur es
th ebes tpossible suspension andconstant
gr ou nd clea rance, evenwi th aladen vehicle.
When driving atspeed, theve hicle islowe red
aut omat icallyto improv edr iving safetyand to
re duce fuelconsum ption. Youalso have the
op tion ofmanually adjustingtheve hicle leve l. 21
4
Driving and parking

R
Ifth elane marking sar ewo rn,dar kor cov‐
er ed.
R Ifth edis tance totheve hicle infront istoo
shor tand thus thelane marking scann otbe
de tected.
R Ifth elane marking sch ang equ ickl y, e.g.
lanes branc hof f,cr oss one another or
mer ge.
R Ifth ero adw ayisvery nar row and wind ing.
Ac tiv atin g/deac tivatin gAc tiv eLan eKe eping
Assis t
Multi media system:
4 © 5
Set ting s5
Quick Access
5 Act ive Lane Keeping Assist #
Activateor deacti vate thefunc tion.
Se tting Activ eLan eKe eping Assist
Multi media system:
4 © 5
Set ting s5
Assist ance
5 Act ive Lane Keeping Assist
Se tting thesensit ivity
% The availabilit yof this func tion isdepen dent
on thecount ry. #
Select Stand ard,Sensi tiveorOff.
Ac tiv atin g/deac tivatin gthe hapticwarning #
Selec tWarnin g.
Ac tivateor deacti vate thefunc tion. Tr
aile rhitc h No
teson towing atrail er Mer
cede s‑AMG vehicl es:besur eto obser ve
th eno tesin theSupplement .Ot her wise, you
ma yfa ilto recogni zedangers.
Plu g-inhy brid: obser vetheno tesin theSupple‐
ment .Ot her wise, youma yfa ilto recogni zedan‐
ge rs. &
WARNIN GDang erofacci dent dueto
uns uitable ballcouplin g
If yo uins tallan unsuit ableballcouplin g,
ove rloading ofthetrailer hitchand rear axle
will bethere sult. Thisispar ticular lythecase
if th eball coupling isrelativ elylong orang led
dif fere ntl y. The
handling charact eristic sma ybe hea vily
im pair edand thetra iler can become
de tach ed. Ther eis arisk offata linj ury. #
Onlyins talla ball couplin gth at mee ts
th eper mitt eddimension sand hasbeen
designed forth etrailer operation
re qu iremen ts. #
Donotmodif yth eball coupling orthe
tr ai le rhi tc h. Th
eva lues approvedby themanuf acturercan be
fo und ontheidentif ication platesand inthe
"T ec hn ical data"sec tionund er"Tra iler hitch"for
th eto wing vehicle (/page503). &
WARNIN GSw erving oftheve hicle/
tr ailer combination duetoinc reased
spee d
If th eve hicle/tr ailercombination swerve s,
yo ucan lose contro lof it.
The vehicle/tr ailercombination caneven tip
ove r. Dr
iving and parking 24
7