2020 MERCEDES-BENZ GLC COUPE automatic transmission

The
engine isrestar tedaut omatic allyif:
R Youre lease thebr ak epedal intra nsmiss ion
position 005Bwhen theHOLD function isno t
activ eand one ofthefo llo wing condition sar e
me t:
- Drive pr ogr am A or; isno tsel ec‐
te d.
- Drive pr ogr am A or; isselect ed
but thedoes notst ar tto mo ve.
- Drive pr ogr am A or; issel ect ed,
th eve hicle ismo ving ataspeed ofmor e
th at 15 mp h(20 km/h) andglide mode is
no tact ivat ed.
R Youen gage trans missi on positio n005B or005E.
R Youre lease thebr ak epedal, theve hicle is
no tin glide mode anditstar ts to mo veon a
ge ntle downh ill gr ad ient ataspe edbelow
2 mp h(3 km/h).
R Youdepr esstheaccelera torpeda l.
R Anautomatic engine star tis nec essar y. ECO
star t/ stop funct ionsymbols inthemulti‐
func tion displa y:
R The 00D6 symbol (green) appear swhen the
ve hicle isat ast ands till:th eengine was
switc hedoffby theEC Ostar t/ stop funct ion.
R The 00D5 symbol (yello w)appear swhen the
ve hicle isat ast ands till:no tall vehicle condi‐
tions foran engine stop have been met.
R Neit herthe00D6 nor00D5 symbol appears
when theve hicle isat ast ands till:an intelli‐
ge nt stop inhibit orwa sde tected, e.g. ast op
sign.
% If,inspit eof an intellig entstop inhibit or,th e
engine shouldbeswitc hedoffby theEC O
st ar t/ stop funct ion,activ ateth eHOLD func‐
tion oreng agetransmission position005D.
If th eengine wasswitc hedoffby theEC Ostar t/
st op funct ionand youlea vetheve hicle, awa rn‐
ing tone sou nds and theengine isno tre star ted.
The Vehicle ReadytoDriv eSwitc hthe Ignit ion
Off Befor eEx iting displa ymessag ealso appear s
in themultifunc tiondispla y.Ifyo udo notswit ch
of fth eignition ,th eignition isaut omaticall y
switc hedoffaf te rth re eminut es. Ve
hicl eswithout a48 Von-b oardele ctrical
sy stem (EQ Boos tte ch nology)
The engine isswitc hedoffaut omaticall yin the
fo llo wing situat ionsifall vehicle conditions for
an aut omat iceng inestop areme t:
R Youbr ak eth eve hicle toast ands tillin trans ‐
miss ionposit ion005Bor005C.
If yo uswit chon theHOLD function intransmis‐
sion position 005Bor005C, theengine willautomati‐
call yst op inthefo llo wing situat ions:
R Youstop behind ave hicle that ispullin g
aw ay.
R Youstop atast op sign when ther eis no vehi‐
cle infront ofyou.
R Youtur nth esteer ing wheel hardat alow
speed.
% Intra nsmiss ionposition 005E,theengine is
no tswitc hedoffaut omatic allyevenwh en
th eHOLD function isswitc hedon. Dr
iving andparking 15
5

Ac
tiv atin g/deac tivatin gthe HOL Dfun ction &
WARNIN GRisk ofan acci dent dueto the
HOLD functio nbei ng activ ated whe nyo u
lea vetheve hicle
If yo ulea vetheve hicle while onlyth eHOLD
func tion isbraking theve hicle, theve hicle
can rollaw ay inthefo llo wing situat ions:
R Ifth er eis amalfunct ioninthesy stem or
in thepo we rsupp ly.
R Ifth eHOLD function isdeactiv ated by
depr essing theaccelera torpeda lor brak e
peda l,e.g. byave hicle occupant. #
Alw aysdeactiv ateth eHOLD function
and secur eth eve hicle agains tro lling
aw ay bef orelea ving theve hicle. *
NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash Re
quirement s:
R The vehicle isstatio nary.
R The driver's door isclosed ortheseat belton
th edr iver's side isfastened.
R The engine isrunning orhasbe en automati‐
cally switc hedoffby theEC Ostar t/ stop
funct ion. R
The electr icpar king brak eis released.
R ActiveDis tance AssistDIS TRONI Cis de acti ‐
va ted.
R The transmis sionisin position 005B,005Eor005C.
Ac tiv atin gthe HOL Dfun ction #
Dep ress thebr ak epedal andafte ra shor t
time quickl ydepr essfurther until the00D9
displa yappear sin themultifunc tiondispla y. #
Release thebr ak epedal.
Deactiv atingtheHOLD function #
Depr esstheacceler ator pedal topull away.
or #
Depr essthebr ak epedal untilthe00D9 dis‐
pla ydisappear sfrom themultifunc tiondis‐
pla y.
The HOLD functionisdeactiv ated inthefo llo w‐
ing situat ions:
R ActiveDis tance AssistDIS TRONI Cis acti va‐
te d.
R The transmission isswitc hedtoposition 005D. Dr
iving andparking205

#
EnterthePIN ofthecon nect eduser account .
% Onlyth euser ,whose useraccount wasfirs t
connect edwith theve hicle candeletethe
connecti onbetween allus er acco unts and
th eve hicle. Mer
cedes-Benz emergency callsystem Inf
orma tion ontheMer cedes- Benzemer‐
ge ncy callsystem
Yo ur vehicle iseq uipped withth eMer cedes- Benz
emer gency callsy stem ("eCall ").This featur ecan
help save lives intheev ent ofan acciden t.eCall
in no wayre places assistance prov ided from
dialing 911.
Mer cedes-Ben zeCall onlyfunct ionsinareas
wher emobile phonecoverage isavailable from
th ewir eless service prov ider s.Ins ufficie ntnet‐
wo rkcoverage from thewir eless service prov id‐
er sma yre sult inan emerg encycallnotbeing
tr ansmitt ed.
eCal lis ast andar dfeatur ein your Mer cedes-
Ben zve hicle. Inorder tofunction asintended ,
th esy stem relies onthetransmission ofdat a
de tailed inthe"Mer cedes- Benzemergency call sy
stem datatra nsmiss ion"sectionthat follo ws
( / pag e393).
To disable eCall,acus tomer mustvisit an
au thor ized Mercedes-B enzService depar tment
to deactiv ateth eve hicle's communication mod‐
ule.
Deactiv ationofthis mod ulepreve nts the
act ivat ion ofanyand allMer cedes mecon‐
nect services. Afterthe deactivatio nof
eC all,aut omati ceme rgency calland manua l
emer gency callwill notbe availab le.
The igniti onmus tbe swi tched onbef orean auto‐
matic emergency callcan bemade.
% eCallis acti vatedat thefa ct or y.
% eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem. Ov
ervie wof theMer cedes- Benzemergency
call system
eCall canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
The eme rgency callcan bemade automatical ly
( / pag e392) ormanuall y(/ page392 ).Onl y
mak eemer gency callsifyo uor other sar ein
need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency
call intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
No tificatio nin the multi mediasy stem dis‐
pla y:
SOS NOT READY :th eignition isno ton oreCall
no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y. MBUX
multimedia system 39
1

Pe
rm itted towing methods Ve
hicl eeq uipment/ towing
me thod Bo
th axle son thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles withmanual transmission Yes,maximum 31mile s(50 km) at
31 mp h(50 km/h) Ye
s,maximum 31mile s(50 km) at
31 mp h(50 km/h) Ye
s,maximum 31mile s(50 km) at
31 mp h(50 km/h)
Ve hicles withaut omatic transmis‐
sion Ye
s,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
Yes,ifth esteer ing wheel isfixe din
th ecent erposition withast eer ing
wheel lock.
4MA TICvehicles Yes,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
NoTo
wing withara ised axle: towing should be
per form ed byato wing company. To
wing theve hicl ewith both axle son the
gr ound #
Obser vetheno teson theper mitt edtowing
me thods (/page44 9). #
Makesur eth at thebatt eryis con nect edand
ch arge d.
Obser vethefo llo wing pointswhen thebatt eryis
disc harged:
R The engin ecann otbe star ted
R The electr icpar king brak ecann otbe
re leased orapplied R
Vehicl eswith automatic transmiss ion:
The automatic transmiss ioncanno tbe shif‐
te dto position 005Cor005D. 450
Breakdo wnassis tance

#
Screw intheto wing eyecloc kwiseasfaras it
wil lgo and tight en.
Ve hicl eswith atraile rhitc h:Vehicles witha
tr ailer hitchdo notha ve are ar brac ketfo rth e
to wing eye. Fasten theto w bar tothetrailer
hitc h.
% Mak esur eth at cover1 eng ages inthe
bum perwhen youre mo vetheto wing eye.
* NO
TEDama gedue toinc orrect useof
th eto wing eye When
ato wing eyeis used toreco vera ve hi‐
cle, theve hicle maybe damag edinthepr oc‐
ess. #
Onlyuse theto wing eyeto tow aw ay or
to w star tth eve hicle. To
w star ting theve hicl e(eme rgency engine
st ar t) Ve
hicl eswith automatic transmiss ion
* NO
TEDama getotheaut omatic trans‐
mission duetotow star tin g The
automat ictransm issionma ybe damag ed
in thepr ocess oftow star tin gve hicles with
aut omatic transmission. #
Vehicles withaut omatic transmission
mus tno tbe tow star ted. #
Vehicles withaut omatic transmission must
no tbe tow- star ted. Electr
icalfuses No
teson electr icalfuses &
WARNIN GRisk ofacci dent andinjury
due tooverloaded lines
If yo uman ipulat eor bridg eafa ulty fuse orif
yo ure place itwit hafuse withahigher am
per age, theelectr icline could beove rloa‐
ded.
This could result inafire . #
Alw aysre place faulty fuseswit hspec i‐
fi ed newfuses containin gth ecor rect
am per age. *
NO
TEDama gedue toinc orrect fus es Electr
icalcom pone ntsorsystems maybe
damag edbyinc orrect fus es, ortheir func ‐
tion ality maybe signif icantlyim pair ed. #
Onlyuse fuses that have been approved
by Mer cedes-Ben zand whic hha ve the
cor rect fus era ting . Blo
wn fuse smu stbe replaced withfuses ofthe
same rating ,wh ich yo ucan recogni zeby the
colo rand fusera ting .The fuse rating sand fur‐
th er information tobe obser vedar elis tedin the
fuse assignment diagram.
Fu se assignment diagram: onthefuse boxin
th ecar gocom partmen t(/ page456). 45
4
Breakdo wnassis tance

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
N Permanen tlyAct ive Risk
of Rolling Away *
While theve hicle isrolling orwhile youar edr ivin g,ne utral 005Chas been engage d. #
Tostop, depr essthebr ak epedal. #
Shif tth etra nsmiss iontopar kposition 005Dwhile theve hicle isstatio nary. #
Tocontinu edr ivi ng, select transm ission position 005B or005E.
Servi ceRequire dDo Not
Shif tGe ars VisitDeal er *T
hetransmission ismalfunctionin g.The transmission positioncannolong erbe chang ed. #
When transm issionposit ion005Bisselec ted, con sult aqu alif ied spec ialistwo rkshop anddonotch ang eth etra ns‐
mission position. #
Forall other transmission positions,parkth eve hicle safely. #
Consult aqu alif ied spec ialistwo rkshop orbreakdo wnservice.
Reversing NotPossible
Service Required *
The transmission ismalfunctioning. Thetransmission position005Ecanno tbe select ed. #
Consult aqu alif ied spec ialistwo rkshop.
Transmission Malfunction
Stop *
The transmission ismalfunctioning. Thetransmission shiftsto neu tral 005C automatical ly. #
Pullove rand stop theve hicle safely assoon aspossible inaccor dance withth etra ffic con dition s. #
Depr essthebr ak epedal. #
Engage par kposition 005D. #
Consult aqu alif ied spec ialistwo rkshop. 538
Displa ymessag esand warning/ indic ator lam ps