2020 MERCEDES-BENZ GLA SUV tow

*
N
N O
OTE
TE Damage from automatic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer tain
situations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avoid damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
during towing #
in a car wash *
N
NO OTE
TE Damage due tounsuitable car wash #
Before driving into a car wash make sure
th at the car wash is suitable forth eve hi-
cle dimensions. #
Ensu rethere is su1cient ground clear-
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is su1cient. To
avo id damage toyour vehicle when using a car
wa sh, ensu rethefo llowing beforehand:
R Active Distance Assist DISTRONIC is deactiva-
te d.
R The HOLD function is switched o..
R The side windo wsand sliding sunroof are com-
ple tely closed.
R The blo werfo rth eve ntilation/heating is
switched o..
R The windsc reen wiper switch is in position g.
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise theta ilgate could
open unintentionall y.
R In automatic car washes with con veyo r sys-
te ms:
- Neutral iis engaged. -
V Vehicles wit ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: If
yo uwo uld like tolea vetheve hicle while it
is being washed, make sure theke y is
located in theve hicle. The park position
j isotherwise automatically engaged.
% If, aTer the car wash, youre mo vethewax
from the windscreen and wiper rubbers, this
will pr event smearing and reduce wiper noise.
A
A ut
ut omatic car w
omatic car w ash mode
ash mode
In car wash mode, theve hicle is prepared for driv-
ing into the automatic car wash. Car wash mode
can be activated at a speed of up to20 km/h
Ac tivate (/ page 350).
The following settings are made when car wash
mode is activated:
R The outside mir rors are folded in.
R Topreve ntthe windscreen washer system
from starting up automaticall y,thera in sensor
is deactivated.
R The rear wind owwiper is deacti vated.
R The windo wsand the sliding sunroof are
closed. Maintenance and care
349
349

To
avo id damage toyour vehicle, obser vethefo l-
lowing when using a high-pressure cleaner:
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise theta ilgate could
open unintentionall y.
R Maintain a distance of at least 30 cm tothe
ve hicle.
R V
V ehicles wit
ehicles with decor h decorativ
ative f
e foil:
oil: Parts of your
ve hicle are co vered with a decorative foil.
Maintain a distance of at least 70 cm between
th efo il-co vered parts of theve hicle and the
nozzle of the high-pressure cleaner. Mo vethe
high-pressure cleaner nozzle around whilst
cleaning. The waterte mp erature of the high-
pressure cleaner must not exceed 60°C.
R Obser vethe information on the cor rect dis-
ta nce in the equipment manufacturer's oper-
ating inst ructions.
R Do not direct the nozzle of the high-pressure
cleaner directly at sensitive parts, such as
tyres, gaps, electrical components, batteries,
light sources and ventilation slits. W W
ashing t
ashing t he v
he vehicle b
ehicle b y hand
y hand *
N
NOOTE
TE Engine damage due towa ter ing ress #
Take care not topoint thewa ter jet
directly towa rdsth e air inlet grille below
th e bonnet. obser
vethe legal requ irements, e.g. in a number
of countries, washing byhand is only permitted in
special lydesignated wash ba ys. #
Use a mild cleaning agent, e.g. car shampoo. #
Washtheve hicle with luk ewarm water using a
soT car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully hose theve hicle o. with water and
dry using a chamois.
% Obser vethe no tes on the care of car parts
(/ page 353). N
No
ot
tes on paintw
es on paintw or
ork/matt
k/matt /nish
/nishpaintw
paintw or
ork care
k care To
avo id damaging the paintwork and inter fering
with the driving assistance systems, please
obser vethefo llowing no tes: P
P
aint
aint
R Insect remains: soak with insect remo ver and
ri nse o. the treated areas aTer wards.
R Bird droppings: soak with water and rinse o.
aTer wards.
R Tree resin, oils, fuels and greases: remo veby
ru bbing gently with a clo thsoaked in petro-
leum ether or lighter 0uid.
R Coolant and brake 0uid: remo vewith a damp
clo thand clean water.
R Tar stains: use tarre mo ver.
R Wax: use silicone remo ver.
R Do not attach sti ckers, /lms or similar materi-
als. Only ha ve/lm attached tothe bumper at
a quali/ed specialist workshop.
R Remo vedirt immediatel y,where possible.
Matt
Matt /nish
/nish
R Only use care products appr ovedfor
Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als. Only ha ve/lm attached tothe bumper at
a qu ali/ed specialist workshop. Main
tenance and ca re
351
351

+
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmen tal
pollution caused byenvironmentally ir re-
sponsible disposal Ty
re sealant contains pollu tants. #
Have the tyre sealant bottle disposed of
professionall y,e.g. at a Mercedes-Benz
Service Centre. #
Stow the tyre sealant bottle, the tyre in0ation
compressor and thewa rning triangle. #
Pull awa
Pull away immediat
y immediat ely.
el y. #
Stop driving aTer appr oximately ten minutes
and check the tyre pressure using the tyre
in0ation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). &
W
W ARNING ARNING Risk of accident due tothe
speci/ed tyre pressure not being attained
If th e speci/ed tyre pressure is not reached,
th e tyre is too badly damaged. The tyre seal-
ant cannot repair the tyre in this instance. The braking and driving
characteristics may be
gr eatly impaired. #
Do not continue driving. #
Consult a quali/ed specialist workshop. Countr
Countr
ies t
ies that hav
hat hav e Mer
e Mercedes-Benz Ser
cedes-Benz Ser vice24h:
vice24h:
yo u will /nd a stic ker with thete lephone number,
e.g. on the B‑pillar on the driver's side. #
Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the tyre pres-
sure table on the fuel /ller 0ap forva lues.
Incr
Incr easing t
easing t he tyr
he tyre pr
e pressure
essure #
Switch on the tyre in0ation compressor.
Decr
Decr easing t
easing t he tyr
he tyre pr
e pressure
essure #
Remo vethe tyre sealant bottle from the tyre
in0ation compressor. #
Insert the /ller hose in the soc ket of the tyre
in0ation compressor and turn it a quarter turn
clockwise. #
Press pressure release button Cnext to
manome terB.
When t When t he tyr he tyre pr
e pressur
essur e is corr
e is corr ect
ect #
Unscr ewthe /lling hose from theva lve of the
sealed tyre. #
Screw theva lve cap onto theva lve of the
sealed tyre. #
Stow the tyre sealant bottle and the tyre in0a-
tion compressor. #
Drive tothe nearest quali/ed specialist work-
shop and ha vethe tyre, tyre sealant bottle and
/lling hose replaced there. Breakdown assistance
365
365

Obser
vethefo llowing no tes if youwa nttoreplace
th e battery yourself:
R Alwaysre place a faulty battery with a battery
which meets the speci/c vehicle requ ire-
ments.
The vehicle is equipped with a 0eece batter y.
Fu llve hicle functionality is only guaranteed
with a 0eece batter y.Fo r saf etyre asons,
Mercedes-Benz recommends that you only
use batteries which ha vebeen tested and
appro vedfo ryo ur vehicle byMercedes-Benz.
R Use de tach able parts such as vent hoses,
elbow /ttings or term inal co vers from the bat-
te ry which is tobe replaced.
R Make sure that theve nt hose is alw ays con-
nected tothe original opening on the side of
th e batter y.
Fi t any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon-
nected in the same way. T T
o
o w
w -st
-st ar
arting or to
ting or towing away
wing away P
P
er
er mitt
mitt edto
ed towing met
wing met hods (non plug-in h
hods (non plug-in h ybr
ybrid)
id) P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Mercedes-Benz recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems. &
W
WARNING
ARNING Risk of accident when towing
with steering wheel lock
If th e steering wheel lock is engaged, you will
not be able tosteer theve hicle. #
When towing with a tow rope or tow bar,
alw ays switch on theve hicle. *
N NOOTE TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. V V
ehicles wit
ehicles wit h manual tr
h manual tr ansmission
ansmission
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised Ye
s, maximum 50 km at
50 km/h
Re ar axle
ra ised Ye
s, maximum 50 km at
50 km/h V
V
ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission
ansmission
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised Ye
s, maximum 50 km at
50 km/h
Re ar axle
ra ised Ye
s, maximum 50 km at
50 km/h 370
370
Breakdown assis
tance

4MA
4MA
TIC v
TIC v ehicles
ehicles
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised No T
T
o
o wing wit
wing wit h a r
h a raised axle:
aised axle: towing should be per-
fo rm ed byato wing compan y. P
P
er
er mitt
mitt edto
ed towing met
wing met hods (plug-in h
hods (plug-in h ybr
ybrid)
id) Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems. *
N
NO OTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. Obser
vethe information on towing and transport-
ing theve hicle in theve hicle Owner's Manual.
P
P er
er mitt
mitt edto
ed towing met
wing met hods
hods V
V
ehicle eq
ehicle eq uipment/to
uipment/to wing met
wing method
hod Bot
Bot
h axles on t
h axles on t hegr
he ground
ound F
F r
ront axle r
ont axle r aised
aised R
R
ear axle r
ear axle r aised
aised
Plug-in hybrid vehicles Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h
The steering wheel must be /xed in
th e centre position with a steering
wheel loc k. Breakd
own assistance
371 371

In
thefo llowing situations, only transporting the
ve hicle is permitted:
R the multifunction display is not working
or
R theá Towing not permitted See Owner's
Manual display message appears
Ex
Ex cep
cep tion:
tion: ifth eve hicle is located in a danger
zone, it can be reco vered from the danger zone
despite the display message or the display not
wo rking.
It must not be towe d fur ther than 50 m with bo th
axles on thegr ound. A towing speed of 10 km/h
must not be exceeded. Be yond these limits, only
transporting is permitted. T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods (/ page 370). #
Plug-in hybrid: obser vethe no tes on the per-
mitted towing me thods (/ page 371). #
Make sure that the battery is connected and
ch arge d. Obser
vethefo llowing points when the battery is
dischar ged:
R theve hicle cann otbe star ted
R the electric parking brake cannot be released
or applied
R V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
transmission cannot be shiTed toposition i
or j.
% V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: ifthe
transmission cannot be shiTed toposition i
or if the display does not show anything,
transport theve hicle (/ page 373). A towing
ve hicle with liTing equipment is requ ired for
ve hicle transpo rtation.
* NO
NOTE
TE Damage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. 372
372
Breakdown assis
tance

#
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 401). #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
open the driver's door or front passenger
door; the transmission otherwise automati-
cally shiTs toposition j. #
Fitth eto wing eye (/ page 375). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 87). #
Do not activate the HOLD function. #
Deactivate tow- awa y protection
(/ page 103). #
Deactivate Active Brake Assist (/ page 253).#
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTto
position i. #
Release the electric parking brake. &
W
WARNING
ARNING Risk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe daw ay, signi/cantly
more e.ort may be requ ired tosteer and
brake than is normally requ ired. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely be fore towing theve hicle
awa y. *
N
NO
OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt Hybr
Hybr
id v
id vehicles:
ehicles: transpor tation of vehicles should
only be car ried out byprofessional reco very com-
panies. #
Obser vethe no tes on towing away
( / page 372). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition i. Breakdown assistance
373
373

T
T
o
o wing ey
wing eye st
e st or
orag
ag e location
e location The
towing eye is under the load compartment
0oor. F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten.
V
V ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* N
NO OTE
TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle
ehicle V V
ehicles wit ehicles wit h aut
h automatic tr
omatic tr ansmission
ansmission
* NO
NOTE
TEDamage tothe automatic transmis-
sion due to tow-starting The au
tomatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with an automatic transmission must
not be tow- star ted. Electr
Electr
ical fuses
ical fuses N
No
ot
tes on electr
es on electr ical fuses
ical fuses &
W
WARNING
ARNING Risk of accident and inju rydue
to ove rloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher amper-
age, the electric line could be overloaded. Breakdown assistance
375
375