2020 MERCEDES-BENZ GLA SUV phone

#
Press release knob 2down fully and slide
co ver1 inthe direction of the ar row. #
Fold out co ver1 inthe direction of the ar row
and remo ve. #
Remo vebattery compartment 3and take
out the dischar ged batter y. #
Insert the new battery into battery compart-
ment 3. Obser vethe positive pole marking in
th e battery compartment and on the battery
when doing this. #
Push in battery compartment 3.#
Re-attach co ver1 and push it until it
engages. Pr
Pr
oblems wit
oblems wit h t
h the key
he key , tr
, troubleshoo
oubleshoo ting
ting Y Y
ou can no long ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle
ehicle
Po ssible causes:
R The key battery is weak or dischar ged. #
Check the battery using the indicator lamp
(/ page 81). #
Replace theke y batter y,if necessary
(/ page 83). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 88). #
Have theke ych ecked at a quali/ed specialist
wo rkshop.
Ther
Ther e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour sour ce ce
Po ssible causes if the function of theke y is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets) R
shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce.
Y
Y ou hav
ou hav e los
e lost a key
t a key #
Have theke y deactivated at a quali/ed spe-
cialist workshop. #
If necessar y,ha ve the mechanical lock
re placed as well. Doors
Doors
N
No
ot
tes on t
es on t he additional door lock
he additional door lock The additional door lock is only
available forve hi-
cles forth e United Kingdom. 84
84
Opening and closing

%
Further information on con venience closing
(/ page 97).
If yo u open theta ilgate from outside, it is auto-
matically unloc ked. Pr
Pr
oblems wit
oblems wit h KEYLESS-GO, tr
h KEYLESS-GO, tr oubleshoo
oubleshooting
ting Y
Y
ou can no long
ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle using
ehicle using
KEYLESS-GO
KEYLESS-GO
Po ssible causes:
R The function of theke y has been deactivated.
R The key battery is weak or dischar ged. #
Activate the function of theke y (/ page 82). #
Check the battery using the indicator lamp
(/ page 81). #
Replace theke y batter y,if necessary
(/ page 83). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 88). #
Have theve hicle and keych ecked at a quali-
/ed specialist workshop. Ther Ther
e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour
sour ce
ce
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the aut
he automatic loc
omatic loc king f
king fea-
ea-
ture
ture The
vehicle is loc ked automatically when theve hi-
cle is switched on and the wheels are turning
fa ster than walking pace. #
T To activ o activ at
ate:
e: press and hold button 2for
appr oximately /ve seconds until an acoustic
signal sounds. #
T To deactiv
o deactiv at
ate:
e: press and hold button 1for
appr oximately /ve seconds until an acoustic
signal sounds.
The red indicator lamp on button 2lights up
once theve hicle is loc ked. Opening and closing
87 87

#
T
To call up:
o call up: press and brie0y hold one of preset
position buttons 4,TorU.
ATer releasing the button, all systems are
mo ved into the stored position. S
S
t
to
o w
w ag
ag e ar
e ar eas
eas N
No
ot
tes on loading t
es on loading t he v
he vehicle
ehicle &
D
DAN
AN GER
GER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il-
ga te is open when theve hicle is running,
especially if theve hicle is in motion. #
Always switch o. theve hicle before
opening theta ilgate. #
Never drive with theta ilgate open. &
W
WARNING
ARNING Risk of injury from unsecured
items in theve hicle
If objects, lug gage or loads are not secured or
not secured su1cient ly,they could slip, tip
ov er or be thro wn around and thereby hit vehi-
cle occupants.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug-
ga ge or loads against slipping or tipping
ove r. &
W WARNI NG
ARNI NGRisk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone brac kets cannot alw aysreta in all
objects they contain. There is a
risk of injur y,particular lyin the
eve nt of braking manoeuvres or abrupt
ch anges in direction. #
Always st owobjects so that they cann ot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or too
lar ge inthe load compartment. &
W
WARNING
ARNING Risk of accident from objects in
th e driver's foot we ll and front-passenger
fo ot we ll
Objects in the driver's foot we ll and front-
passenger foot we ll may impede pedal tr avel or
block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. Seats and st
owing
119 119

1
Bag hook Ov
Ov
er
ervie
vie w of clot
w of clot hes hook
hes hook s on t
s on the t
he tailg
ailgate
ate Obser
vethe no tes on loading theve hicle
(/ page 119). 1
Clothes hook
The clo thes hooks are not suitable for hanging
heavy objects as this can cause theta ilgate to
lo we r automaticall y.Use the clo thes hooks only
fo r light objects such as jac kets. A
A
tt
tt ac
ac hing t
hing t he lugg
he lugg ag
age net
e net &
W
WARNING
ARNING Risk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone brac kets cannot alw aysreta in all
objects they contain.
There is a risk of injur y,particular lyin the
eve nt of braking manoeuvres or abrupt
ch anges in direction. #
Always st owobjects so that they cann ot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or too
lar ge inthe load compartment. 130
130
Seats and st
owing

#
Open soc ket 0ap 3. #
Inse rtthe plug of the device into 115 V soc ket
1 .
When the on-board electrical system voltage is
su1cient, indicator lamp 2lights up. USB por
USB por
t in t
t in the r
he rear passeng
ear passeng er com
er compar
partment
tment %
Depending on theve hicle equipment, the
design of the st owage compartment and the
number of USB ports in there ar cent recon-
sole may vary.
When theve hicle is switched on, you can charge a
USB device, such as a mobile phone, at USB ports
using a suitable charging cable. W W
ir
ireless c
eless c har
harging of t
ging of t he mobile phone and con-
he mobile phone and con-
nection wit
nection wit h t
h t he e
he e xt
xter
er ior aer
ior aer ial
ial N
No
ot
tes on wir
es on wir elessl
elessly c
y char
har ging t
ging t he mobile phone
he mobile phone &
W
WARNING
ARNING Risk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone recep tacles cannot alw aysreta in all
objects within. There is a
risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects so that they cann ot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Always st owand secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe no tes on loading theve hicle. &
W
WARNING
ARNING Risk of /re from placing objects
in the mobile phone st owage compart-
ment
Placing other objects in the mobile phone
st ow age compartment could constitute a /re
hazard. Seats and st
owing
135
135

#
Apart from a mobile phone, do not place
any other objects in the mobile phone
st ow age compartment, especially those
made of me tal. *
N
NOOTE
TE Damage toobjects caused byplac-
ing them in the mobile phone st owage
compartment If objects are placed in
the mobile phone
st ow age compartment, these may be dam-
aged byelectromagnetic /elds. #
Do not place credit cards, storage
media, ski passes or other objects sensi-
tive toelectromagnetic /elds in the
mobile phone st owage compartment. *
N NOOTE
TE Damage tothe mobile phone st ow-
age compartment caused byliquids If liquids enter
the mobile phone st owage
compartment, the compartment may be dam-
aged. #
Ensure that no liquids enter the mobile
phone st owage compartment. The
following no tes on wirelessly charging the
mobile phone must be obser ved:
R Depending on theve hicle equipment, the
mobile phone is connected totheve hicle's
ex terior aerial via thech arging module.
R The charging function and wireless connection
of the mobile phone totheve hicle's exterior
aerial are only available if theve hicle is
switched on.
R Small mobile phones may not be able tobe
ch arge d in every position of the mobile phone
st owa gecompartment.
R Largemobile phones which do not rest 0at in
th e mobile phone st owage compartment may
not be able tobe charge d or connected with
th eve hicle's exterior aerial.
R The mobile phone may heat up during the
ch arging process. This may particular ly
depend on the applications (apps) cur rently
open in the backg round.
R Toensure more e1cient charging and connec-
tion with theve hicle's exterior aerial, remo ve
th e pr otective co ver from the mobile phone. Pr
otective co vers which are necessary for
wireless charging are an exception. Char
Char
ging a mobile phone wir
ging a mobile phone wir elessly
elessly R
R
eq
eq uir
uir ements:
ements:
R The mobile phone is suitable for wireless
ch arging.
A list of compatible mobile phones can be
fo und at: https://www.mercedes-benz-
mobile.com. 136 136
Seats and st
owing

#
Place the mobile phone as close tothe centre
of the mar ked sur face on mat 1as possible
with the display facing upwards.
When a message is shown in the multimedia
system, the mobile phone is being charge d.
Malfunctions during thech arging process are
shown in the central displa y.
% The mat can be remo vedfo r cleaning, e.g.
using clean, luk ewarmwater.
S
S t
to
o w
w ag
ag e com
e com par
partment wit
tment without cov hout cover
er
Make sure the mobile phone is proper lystored
and secu redto prev ent it from falling out while
yo u are driving. #
T
To secur
o secur e t
e the mobile phone:
he mobile phone: swing lever2
out.
R
R adio eq
adio eq uipment appr ov
uipment appr oval number
al number s f
s for Br
or Br azil
azil
This device operates on a secondary basis, that is
to say it has no pr otection against harmful inter-
fe re nce, not even from the same type of stations,
and must not cause inter fere nce with systems
ope rating on a prima rybasis.
This product is permitted in accordance with the
procedure de/ned in Directive 242/2000 bythe
Brazilian telecommunications agency ANATEL and
meets the applicable tech nical requ irements.
Fu rther information is available on the ANATEL
we bsite. www.anatel.go v.br #
Further information on the declaration of con-
fo rm ity forve hicle components which receive
and/or transmit radio waves. F
F
itting/r
itting/r emo
emoving t
ving t he
he0oor
0oor mats
mats &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cann otget into the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. Seats and st
owing
137 137

Mar
ked space (e xample with cup holder without
co ver) #
Open the co ver of the mar ked space 2if
necessar y. #
Make sure that the mar ked space 2is
em pty. #
Remo vetheke y1 from theke yring. #
Place theke y1 inthe mar ked space 2on
th e symbol 3.
The vehicle will start aTer a short time.
When youre mo vetheke y1 from the mar ked
space 2,theve hicle can be driven. For fur-
th er engine starts ho wever,theke y1 must
be located in the mar ked space 2onthe
symbol 3during the entire journe y. #
Have theke y1 checked at a quali/ed spe-
cialist workshop.
If t
If t he v
he v ehicle does no
ehicle does no t st
t start:
art: #
Place theke y1 inthe mar ked space 2and
lea veitth ere. #
Depress the brake pedal and start theve hicle
using the start/s top button.
% You can switch on the po wer supply or the
ve hicle with the start/s top button.
Obser veany information rega rding display mes-
sages that can be displ ayed on the inst rument
displa y. S
S
t
tar
ar ting t
ting t he v
he vehicle via R
ehicle via R emot
emote Online Ser
e Online Ser vices
vices Cooling or heating t
Cooling or heating t
he v
he vehicle int
ehicle int er
erior bef
ior bef ore
ore
st
st ar
ar ting t
ting t he jour
he jour ney
ney
Ensu rethefo llowing before starting the engine:
R The legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R It is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su1cient lyfull.
R The star ter battery is su1ciently charge d.
Char
Char ging t
ging t he st
he start
arter batt
er batt er
ery bef
y bef or
ore st
e st ar
arting t
ting t he
he
jour
jour ney
ney
Yo u can receive a message on your smartphone
when the state of charge ofthe star ter battery is
lo w. You can then start theve hicle with the smart-
phone tocharge the batter y.The vehicle is auto-
matically switched o. aTer ten minutes.
Ensure thefo llowing before starting the engine:
R The legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone. 172
172
Driving and parking