2020 MERCEDES-BENZ GLA SUV ESP

Problems
withtheengine Problem
Possible
causes/co nsequences and0050 0050
Solutions The
engine doesnot
start. The
HOLD functionorAct ive Distanc eAssist DISTRONIC isactiva-
ted.
X Deactivat ethe HOLD function(Ypage 166)orAct ive Distanc e
Assist DISTRONIC (Ypage 163).
X Try tostart theengine again. The
engine doesnot
start. Thestarter motor
can beheard. R
There isamalfunction inthe engine electron ics.
R There isamalfunction inthe fuel supply .
Before attempt ingtostart theengine again:
X Turn theSmartK eyback toposition 005Ainthe ignition lock.
or X Press theStart /Stopbutton repeatedly untilallindicator lampsin
the instrumen tcluster goout.
X Try tostart theengine again.Avoidexcessively longandfrequent
attempt sto start theengine asthese willdrain thebattery.
If the engine doesnotstart after several attempt s:
X Consult aquali fiedspecialist workshop. The
engine doesnot
start. Youcannot hear
the starter motor. The
on-board voltageistoo low because thebattery istoo weak or
discharged.
X Jump-start thevehicle (Ypage 296).
If the engine doesnotstart despite attemptsto jump-st artit:
X Consult aquali fiedspecialist workshop. The
starter motorwasexposed toathermal loadthatwastoohigh.
X Allow thestarter motortocool down forapproximately two
minutes.
X Try tostart theengine again.
If the engine stilldoes notstart:
X Consult aquali fiedspecialist workshop. Driving
131Drivingandparking Z

Aut
oma tic trans mission Imp
ortant safety notes G
WAR
NING
If th een gin espee dis abov eth eidlin gspee d
and youengage trans mis sion position 003A
or 0046, theveh icleco uld pull away sud-
den ly.The reisaris kof an acc iden t.
When engagin gtrans mis sion position 003A
or 0046, always firmly depr essthebrak e
pedal anddonotsim ultane ously acceler ate. G
WAR
NING
The auto matictrans mis sion switches toneu-
tr al pos ition Nwhen youswitchoff the
en gin e.The vehiclemay rollaway. Thereisa
ris kof an acc iden t.
Af terswit ching offtheen gin e,always switch
to park ingposition P.Pre ven tth epark ed
veh iclefrom rollingaway byapplyin gth e
park ingbrak e. DIRECT
SELECT lever
Over view oftrans mission positions 005D
Park position withpark inglock
005E Reve rsegear
005C Neut ral
005B Drive
All veh icles (excep tMer cede s-AMG vehi-
cles): theDI RECT SELECT leverison therig ht
of thest eer ing column .
Fo rinf orm ation on thesele ctor lev erin
Mer cedes- AMGveh icles (Y page 136). The
DIRECT SELECT leveralways return sto its
ori gin alpos ition .The curren ttr ans mis sion
pos ition 005D, 005E,005Cor005B issho wninthe
tr ans mis sion position disp layinthemult ifunc-
ti on disp lay(Ypage 134).
Tr ans mission position and drive pro-
gr am displa y The
curren ttr ans mis sion position and drive
pro gram appear inthemult ifunction disp lay. 0043
Tran smission pos ition disp lay
0044 Gear
0087 Drive program display
The arrows inthetrans mis sion position disp lay
sho whow andintowhic htrans mis sion posi-
ti on syou can shiftusin gth eDI RECT SELECT
lev er.
If th etrans mis sion position disp layinthemul-
ti fun ction disp layisno twor king ,you should
pull away careful lyto checkwhet herthe
desi redtrans mis sion position isen gage d.Ide -
ally, youshould sele cttrans mis sion position
005B and drive pro gram Eor S.
Enga gingpark pos ition P !
If
th een gin espee dis toohigh ortheveh i-
cle isco ast ing,do notshif tth eauto matic
tr ans mis sion directly from 005Bto005E, from
005E to005B ordirectly to 005D. Other wise ,th e
auto matictrans mis sion may bedamag ed.
X Push theDI RECT SELECT leverswit chinthe
dir ection ofarr ow 005D.
Tran smission pos ition disp lay005D issho wn
in themult ifunction disp lay.
When youhaveen gage dpark position 005D,
mak esur eth at thetrans mis sion position dis-
play shows005D inthemult ifunction disp lay.
You canengage parkposition 005Donlywhen
th eveh icleis stati onary; donotswit chdirectly
to park position 005Dathigh engin espee d. 134
Aut
omatic trans mis sionDr ivi ng andparki ng

Trans
mission pos ition s 0045 Park
position
Thi spre vents thevehiclefro mrol l-
ing away when stop ped.
Onl yshi ftthe transmi ssion toposi-
tio n005D when the vehicleis sta tion-
ar y. The parkin glock sho uld not be
us ed asabra kewhen parkin g.
Alw aysap plythe electro nicparkin g
bra keinad ditio nto the parkin glock
in ord erto sec urethe vehicle.
In the eventofama lfunctio nof the
veh icle's electro nics,the transmi s-
si on maylo ck inpo sitio n005D. Have
the vehicleelectro nicschecked
imm ediatel yat aqu alifi ed speci alist
wo rksh op.
Pa rk positio n005D isau toma tically
eng aged if:
R yousw itch offthe engineusing
the Sma rtKeyand remove the
Sma rtKey
R yousw itch offthe engineusing
the Sma rtKeyor using the Star t/
Stop button andopen the driver 's
do or orfro nt-pa ssenge rdo or
R youop en the driver 'sdo or wh en
the vehicleis sta tionar yor wh en
dri vin gat aver ylo w sp ee dand
the transmi ssion isin po sitio n005B
or 005E 0046 Rev
ersege ar
Onl yshi ftthe transmi ssion into
po sitio n005E when the vehicleis sta -
tio nar y. 0044 Neu
tral
Do not shiftthe transmi ssion to005C
wh ile dri vin g.The automa tictrans-
mis sion cou ldothe rwise be dam-
ag ed .
No powe ris tra nsmi ttedfromthe
eng inetothe drive wheels.
Re leas ing the brakes willal lo w yo u
to mov ethe vehiclefre ely, e.g .to
pu sh itor tow it.
If ESP ®
is de acti vated orfaulty: shift
the transmi ssion topositio n005C if
the vehicleis in da nge rof ski dding ,
e.g .on icy roads.
If yo usw itch theengineoffwith the
tra nsmi ssion inpo sitio n005E or005B,
the automa tictransmi ssion shifts to
005C automa tically.
! Co
asting inneu tral005C may
cau sedama getothe drive train. 003A Dri
ve
The automa tictransmi ssion
cha nge sge ar automa tically. All
for wa rdgearsar eav ailabl e. Dri
ving tips
Ch ang ingge ar The
automa tictransmi ssion shifts thro ughthe
ind ividu alge arsau toma tically wh en itis in
tra nsmi ssion positio n005B. Thisau toma ticgear
shi fting behavio ris de term inedby :
R the selecte ddri ve pro gram
R the positio nof the accelera tor pedal
R the roadsp ee d
Ac celerator pedalpos ition Yo
ur sty leof dri vin ginfl uences howtheauto-
ma tic transmi ssion shifts gear:
R little thro ttle:ea rly upshi fts
R mor ethro ttle:la te upshi fts Au
tomati ctrans mission
137Dr ivi ng andparki ng Z

R
the availabi lity of the ECO start/sto pfu nc-
tio n
R the clima tecontro l
Info rma tionab ou tconfi gurin gdri ve pro gramI
wi th the multimed iasyste mcan befou ndin
the DigitalOp era tor' sMa nua l.
i To
perma nentl yse lect the gearsin dri ve
pro gramIus ing the steering wheelpa dd le
shi fter s,select the M(ma nual)se tting for
the drive.
Off road driveprog ram
The Off-roa ddri ve pro gramischa racteri zed
by the followi ng:
R the vehicleexh ibits optim aldri vin gcha rac-
teri stics on easily neg otiableoff -roa dter-
ra in.
Dri veprog ramE(E co no my)
Dri vepro gramEis cha racteri zedbythe follow-
ing :
R comf ort-oriented enginesetting s.
R op tim alfuel cons umption resulting fromthe
au toma tictransmi ssion shiftin gup soo ner.
R the vehiclepu lls aw ay mor ege ntly in
for wa rdand revers ege ars, unl essthe accel-
era tor pedalis de pre sse dfu lly.
R the vehicleha sim pro ved drivin gsta bility,
for exa mpl eon slip pe ry roa dsu rfa ces .
R the automa tictransmi ssion shiftin gup
soo ner. Thisres ults inthe vehiclebe ing
dri ven atlowe reng inespee ds and the
wh eelsbe ing less likel yto spin.
R glid ing mod eis acti vated automa tically
wh en eng ine-inte rnalcond itions arefu lfilled
and theaccelera tor isnot depre sse d.At the
sa me timethe transmi ssion’ sclu tch opens
and thevehiclerol lsfre elyus ing itskine tic
ene rgy.As ares ultgre atdista nces canbe
comp leted withou tthe enginebrakeand
fu el cons umption red uce d.
i The availabi lity of glid ing mod ede pends on
va rio us factors ,incl uding the followi ng:
R the engineand transmi ssion temp erature
R the downh ill gra dient
R the vehiclesp ee d
R pe rfo rmi ngreg ular adaptati onfunctio ns
Wh enyoude pre ssthe brakepedal,glid ing
mod eis de acti vated ,de pendi ng on pedal
pre ssu re. Wh
enyouacti vate cru ise contr olor Activ e
Dis tance AssistDISTR ONIC,glid ing mod eis
not availabl e.
Me rce des -AMG vehic les Dri
veprog ramI(I ndi vidual )
In dri ve pro gramIthe followi ng pro pertie sof
the drive pro gramcan beselected :
R the drive (engi ne ma nag eme nt)
R the transmi ssion manag eme nt
R the susp ens ion (ve hicle swi th AMG adap tive
sp ort susp ens ion sy ste m)
R ESP ®
Info rma tionab ou tconfi gurin gdri ve pro gramI
wi th the multimed iasyste mcan befou ndin
the DigitalOp era tor' sMa nua l.
Dri veprog ramC(C omf ort)
Dri vepro gramCis cha racter izedby the follow-
ing :
R the vehiclede liver scomf ortable, eco nomi cal
ha ndl ing character istics .
R the vehiclepu lls aw ay mor ege ntly in
for wa rdand revers ege ars, unl essthe accel-
era tor pedalis de pre sse dfu lly.
R the vehicleha sim pro ved drivin gsta bility,
for exa mpl eon slip pe ry roa dsu rfa ces .
R op tim alfuel cons umption resulting fromthe
au toma tictransmi ssion shiftin gup soo ner.
Th eveh icleis dri ven inthe low eng inespee d
ra nge and thewheelsareless likel yto spin.
R glid ing mod eis availa bl e.
R the ECO start/sto pfu nctio nis availa bl e.
Dri veprog ramS(S port)
Dri vepro gramSis cha racter izedby the follow-
ing :
R the vehicleexh ibits sporty drivin gcha racter -
is tics .
R the automa tictransmi ssion shifts uplater.
Th efu el cons umption possi blybe ing highe r
as ares ultof the later automa tictransmi s-
si on shiftpo ints .
R the susp ens ion exh ibits stiffsp rin ging and
da mpi ngsetting s(ve hicle swi th AIR adaptive
sp ort susp ens ion sy ste m).
R glid ing mod eis not availa bl e.
R the ECO start/sto pfu nctio nis not availa bl e. Au
tomati ctrans mission
139Dr ivi ng andparki ng Z

Dri
veprogr am S+(Sp ortPlu s)
Dr ive programS+ isch arac teriz ed bythefo l-
lowin g:
R theveh icleex hibi tspart icularl yspo rty dri v-
in g ch arac teris tics .
R theaut oma tic trans mis sionshi fts up later.
R thefue lco nsumpt ionpossiblybein ghig her
as ares ult ofthelat er aut oma tic trans mis -
sio nshi ftpoin ts.
R thesusp ensio nex hibi tspart icularl yst iff
spr ingin gand damp ing set ting s(ve hicles
wit hAM Gadapt ivespo rtsusp ensio nsys-
te m).
R glid ing mod eis no tavail able.
R theECO start /stopfun ction isno tavail able.
Dri veprogr am RACE (vehicles withAMG
ad aptive sportsus pen sion system)
i The
RACE drive pro grammay notbe used
on norm alroa ds. RACE muston lybe act iva-
te dand used ondedi catedrac ecir cui ts,no t
on publi croa ds.
The RACE drive pro gramisch arac teriz ed by
th efo llowi ng:
R theveh icleex hibi tsdri vin gch arac teris tics
suit able forth erac etrac k.
R all veh iclesyst ems aresetformax imum
spo rtin ess .
R theaut oma tic trans mis sionshi fts up later.
R thefue lco nsumpt ionpossiblybein ghig her
as ares ult ofthelat er aut oma tic trans mis -
sio nshi ftpoin ts.
R thesusp ensio nex hibi tspart icularl yst iff
spr ingin gand damp ing set ting s.
R glid ing mod eis no tavail able.
R theECO start /stopfun ction isno tavail able. Ma
nua lgea rshif ting
Gen eral not es You
canchang egear yourselfusingth est eer -
in g whee lpaddl eshi fters .The trans mis sion
mus tbe inpos ition 005Btodo this.
De pen dingon whic hsteer ing whee lpaddl e
shi fter ispulle d,theaut oma tic trans mis sion
imm ediat elyshifts in to thene xt gear down or
up, ifper mitted. Mer
cedes-AMG vehicles :to use man ualshift-
in g, you havetw oopt ions:
R tempo raryset ting
R per man entset ting
If you activat eman ualgear shiftin g, themult i-
fun ction disp laywill showthecur ren tgear
in st ead oftrans mis sionpos ition 005B.
If man ualgear shiftin g is deac tivat ed, thegear s
will besele cted aut oma tical ly.
Te mp oraryset ting X
To act ivate: shifttheDI RECT SELECT lever
to pos ition 005B.
X Pull steer ing whee lpaddl eshi fter 0043 or0044.
Tem porary setting will beact ive fora ce rtain
amo untoftime. Under certain cond ition sth e
min imum amountoftime isex tend ed, e.g. in
th ecas eof latera lacc eler ation,duri ngan
ove rrun phas eor when drivin gon steep ter-
rain .
X To dea ctivate: pull steer ing whee lpaddl e
shi fter 0044 and holdit in plac e.
or
X Use theDI RECT SELECT leverto swit chthe
tr ans mis sionpos ition .
or X Allveh icles (ex cept Mer cedes -AMG vehi-
cle s): use theDY NA MIC SELECT but tonto
ch ang eth edri ve pro gram.
Mer cedes -AMG vehicles: use theDY NA MIC
SE LECT control ler tochang eth edri ve pro -
gra m. 140
Aut
omatic tran sm issionDri ving andpa rki ng

Perma
nentsetting (Mercedes-AMG
vehicle s) X
To activate: shifttheselector leverto005B.
X Press button 0043.
X To deactivat e:press button 0043.
or X Ifposition D(automatic transmission) is
selected forthe transm issionindrive pro-
gram I:shift todrive program Iwith the
DYNAMI CSEL ECT controller.
Shifting gears !
Mercedes-AMG
vehicles:theautomatic
transm issiondoesnotshift upautomatically
even when theengine limiting speedforthe
current gearisreached. Whentheengine
limiting speedisreached, thefuel supply is
cut toprevent theengine fromoverrevving.
Always makesurethattheengine speed
does notreach thered area ofthe tachome-
ter. There isotherwise arisk ofengine dam-
age. X
To shift up:pull steering wheelpaddle
shifter 0044.
The automatic transmissionshiftsuptothe
next gear. All
vehicles (exceptMercedes-AMG vehi-
cles) :if the maximum enginespeedonthe
current lyengaged gearisreached andyou
cont inue toaccelerate, theautomatic trans-
mission automatically shiftsupinorder to
prevent enginedamage.
X To shift down: pullsteering wheelpaddle
shifter 0043.
The automatic transmissionshiftsdownto
the next gear.
Automatic downshifting occurswhencoast-
ing.
If the engine exceeds themaximum engine
speed whenshifting down,theautomatic
transm issionprotect sagainst enginedam-
age bynot shifting down.
Shift recommendat ion The
gearshift recommen dationsassistyouin
adopting aneconomical drivingstyle.Therec-
ommended gearisshown inthe multifunct ion
display .
X Shift torecommen dedgear 0044according to
gearshift recommen dation0043when shown
in the multifunct iondisplay .
Upshifting (Mercedes-AMG vehicles) !
In
manual mode,theautomatic transmis-
sion does notshift upautomatically even
when theengine limiting speedforthe cur-
rent gear isreached. Whentheengine limit-
ing speed isreached, thefuel supply iscut
to prevent theengine fromoverrevving.
Always makesurethattheengine speed
does notreach thered area ofthe tachome-
ter. There isotherwise arisk ofengine dam-
age. Automat
ictransmission
141Drivingandparking Z

Befor
ethe engi nespe edrea ches thered area,
an upshi ftindi cator willbe show nin the multi-
functi ondispl ay.
X Shift torecom mende dgea r0043 whe nmes-
sag e0044 isshow nin the multifunction dis-
pl ay .
Ki ckdo wn X
For maxi mum acceleration, dep ress the
acce lerator pedalbey ond thepressu re
poi nt.
The automa tictransm ission shifts toalow er
gea rdep endi ngon the engi nespe ed.
X Shift back up once thedesiredspe edis
rea ched . Duri
ngkickdo wn,youcannot shiftgea rsusi ng
the stee ring wheelpa ddl eshi fters.
If yo uap plyful lthrottle ,the automa tictrans-
mis sionshi fts uptothe next gearwhe nthe
maxi mum enginespe edisrea ched .Thi spre -
vents theengi nefrom overrevvi ng.
Merc edes-AMG vehicle s: itis only possible
to use kickdo wnintempo rarymanu aldri ve
prog ramM.Whe nmanu aldri ve prog ramMis
per mane ntlyactivate d,kickdo wnisnot possi-
bl e. Prob
lems with the transmis sion Prob
lem Pos
siblecaus es/c on sequen cesand 0050 0050
Sol utio ns The
transm ission has
prob lemsshi fting gear. The
transm ission islos ing oil.
X Have thetransm ission checke dat aqu alifi ed spe cialist wor kshop
imme diatel y. The
acce leration ability
is dete riorati ng.
The transm ission no
long ershi fts into allof
the gears.
Re vers egea rcan no
long erbe enga ged. The
transm ission isin eme rgency mode.
X Stop thevehi cle.
X Shift thetransm ission topos ition005D.
X Swi tch offthe engi ne.
X Wa itat lea stten seco ndsbefore resta rting theengi ne.
X Shift thetransm ission topos ition005B.
X Have thetransm ission checke dat aqu alifi ed spe cialist wor kshop
imme diatel y. Refue
ling Impo
rtant safetynotes G
WARNI
NG
Fue lis hig hly flammab le.Risk offire and
expl osion byimp rope rhand ling offue l. You
mustavo idfire ,ope nfla mes, smoki ng
and crea ting sparks. Switch offthe ignition
bef ore refu eling and ,if pre sent, switch off
the auxiliary hea ting. 142
Refue
lingDri vin gand parking

when
thetraffic situation permits.If you are
unsur e,pull over toasafe locat ionand stop
befo reoper atingth etele phon e.
Bear inmin dth at ataspeed ofonly 30mph
(appro ximately 50km/h), thevehic lecov ers a
dist anceof 44 ft(appro ximately 14m)per
sec ond .
Drive sensibly –sav efuel Obser
vethefollo wing tipstosave fuel:
R The tires should always beinflated tothe
rec omm endedtirepres sure.
R Remov eunn eces sary loads.
R Remov eroof rackswhen they are not nee-
ded.
R Warm uptheeng ineatlow enginespeeds .
R Av oid frequent accelerat ionorbrak ing.
R Have allmain tenanc ework carried outas
indic ated bytheserv iceinterv als inthe
Maint enanceBoo klet orby theserv iceinter-
val display.
Fuel consumpt ionalso increase swhen driving
in cold weath er,instop- start traffic andinhilly
ter rain .
Drink ingand driving G
WAR
NING
Dr ink ing and drivingand/ ortak ing drugs
and drivingare verydang erous combina-
tio ns.Ev en asmall amoun tof alcoh olor
drugs canaffectyour reflexe s,perc eptions
and judg men t.
The poss ibilityof aserio usoreven fatal
acc iden tis great lyinc rease dwhen youdrink
or tak edrugs anddrive.
Do not drinkor tak edrugs anddriveor allow
anyon eto driv ewho hasbeen drinkingor
tak ing drugs .
Emiss ioncontr ol G
DANGER
Combust ionengines emit poison ous
exh aust gases suchascar bon mon oxide.
In halin gth ese exhaust gases ishazar dous to
healt hand canresult inpoison ing.Ther eis a
risk offat alinj ury. Ther efore,nev erleave the eng
inerunningan enc losed spacewith out
adequat even tilat ion.
Cert aineng inesyst ems aredesign edtokee p
th elevel ofpoison ouscom ponentsin exh aust
fume swith inlegal limits.
These systems onlywork atpeak efficien cyif
th ey are serv iced exactlyinacc ordan cewith
th eman ufact urer'sspec ification s.Always have
work ontheeng inecarried outataqualified
spec ialist workshop. Mercedes- Benzrec om-
men dsthat you useanautho rized Merc edes-
Ben zCent erfor this purpos e.In part icular ,
work relevanttosafet yor on safet y-relate d
syst ems must becar ried outataqualified spe-
cialis twork shop.
The enginesettings must notbechan ged
under anycircums tances .Furt herm ore,all
spec ificserv icework must becar ried outat
regular interv als and inacc ordan cewith the
Merc edes- Benzserv icerequir ements.Det ails
can befoun din theMaint enanceBoo klet. ECO
display
The ECO display showsyouhow econom ical
your drivingstyle is.The ECO display assists
you inachie vingth emost econom icaldriving
st yle fortheselec tedsettings and prev ailing
con ditions .Your drivingstyle can significant ly
inf luenc eth evehic le'sconsumpt ion. 0043
Accele ration
0044 Coast ing
0087 Cons tant
0085 Add itional rangeachie ved
Range 0085isshown underBonusfr. Start Bonu
sfr. Start
and represen tstheaddit ional rangeachie ved
sin ce thebegin ningof thejour ney asaresult
of an adapte ddriv ingstyle.
If th efuel level hasdropp edintoth erese rve
ran ge, theFuel Low Fuel
Lowmess ageisshown inthe
mult ifunction display instead ofran ge0085. The
00B6 warninglamp intheins trumen tclust er
also lightsup (Ypage 239). Drivin
gtip s
149Driving andparking Z