2020 MERCEDES-BENZ E-CLASS WAGON airbag

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eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem.
Ov ervie wof theMer cedes- Benzemergency
call system
eCall canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
The eme rgency callcan bemade automatical ly
( / pag e336) ormanuall y(/ page33 7). Onl y
mak eemer gency callsifyo uor other sar ein
need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency call
intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Di spl aysin the media display:
SOS READY :eC allav ailable
SO SNOT READY: theignition isno ton oreCall
is no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall system at:htt p://
www .mercedes- benz.com /con nect_ecall .
% Ifth er eis amalfunct ionintheemer gency
cal lsy stem (e.g. amalfunct ionwithth e
speak er,micr ophone, airbag,SOS button), a
cor responding messageappea rsinthemul‐
tifun ction displa yof theins trument cluster.
Tr igg ering anaut omat icemer gency call
Re quirement s
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntlych arge d.
If re stra int systems suchas airbags orEmer ‐
ge ncy Tensi oni ng Device sha ve been activated af
te ran accide nt,theMer cedes- Benzemer‐
ge ncy callsy stem mayaut omatic allyinitiat ean
emer gency call.
The eme rgency callhas been made:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call.
If no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e. 336
Multimed iasystem

No
teson car eof theint erior &
WARNIN GRisk ofinju ryfrom plastic
par tsbreakin gof faf te rth euse ofsol‐
ve nt-ba sedcarepr od ucts
Ca reand cleanin gpr oduc tscon tainin gsol‐
ve nts can causesurfaces inthecoc kpit to
become porous. When
theairbags aredeplo yed, plas ticpar ts
ma ybr eak away. #
Donotus ean ycar eor cle ani ng prod ‐
ucts containing solvents tocle an the
coc kpit. &
WARNIN GRisk ofinju ryor deat hfrom
bleac hedseat belts
Bleac hingordyeing seat belts canseverely
we aken them.
This can, forex am ple, caus eseat beltsto
te ar or failin an acc ident . #
Neverblea chordyeseat belts. Obser
vethefo llo wing informa tion: Cleaning
andcareA voiding vehicl edamag e
Seat belts
Cleanwithluk ewa rmand soap ywa ter. R
Donotus ech emical cleaningag ent s.
R Donotdr yseat belts byheating them toove r17 6°F
(80 °C) orexposing them todirect sunlight .
Displa y
Cleanthesur face car efu llywith amic rofiber clothand asuit ‐
able displa ycar epr oduc t(TF T/L CD). R
Swit choffth edispla yand letit cool down.
R Donotuse anyot her cleaning products.
Plas tictrim R
Clea nwit hadam pmicr ofiber cloth.
R Forhea vysoil ing: usecarepr odu ctrecomme ndedfor
Mer cedes-Ben z. R
Donotatt achsticke rs,fi lms orsimilar materials.
R Donotallo wcos metics,inse ctrepellent orsun cream to
come incont actwith theplas tictrim. 382
Maintenanc eand care

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Re cogni tionofare stra int system malfunct ion:
R The 0075 restra int system warning lam pdoes notlight upwhen theignition isswitc hedon.
R The 0075 restra int system warning lam plight sup con tinuousl yor repeat edlydur ing ajour ney. #
Con sult aqu alif ied spec ialistwo rkshop immediat ely.
0075
Left Side Curta inAirbag
Malfu nction Service
Req uired(exa mp le) *T
hecor responding windowcur tain airbag ismalfun ctionin g(/ page34). &
WARNIN GRisk ofinju ryor fata linj urydue tomalfu nctions inthewindo wairbag
If th ewindo wairbag ismalfunct ioning,itmight betrigg ered unint entionall yor might notbe trigg ered atall in
th eeve ntofan acci dent with high deceler ation. #
Have thewindo wairbag checkedand repair edimmediat elyataqu alif ied spec ialistwo rkshop. #
Consult aqu alif ied spec ialistwo rkshop immediat ely.
Front Passeng erAirb agDis-
ab led See Operator 'sMan-
ua l *T
hefront passeng erairbag hasbeen disabl edeve nth ough anadult oraper son withan adult statur eis on thefront
passeng erseat. Ifadditional forc es areapplied totheseat, thewe ight thesy stem detects maybe toolow. &
WARNIN GRisk ofinju ryor fata linj urydue toadisable dfron tpasse nger airbag
If th efront passeng erairbag isdisabled, thefront passeng erairbag willnotbe deplo yedin theev ent ofan acci‐
dent andcann otper form itsintended protect ive func tion. Displa
ymessag esand warning/ indic ator lam ps 44
9

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
A per son inthefront passeng erseat could then, forex am ple, com eint ocon tact with theve hicle's interior ,
especially ifth eper son issitt ing tooclose tothecoc kpit. #
Mak esur e,bo th bef oreand during thejour ney,that thest atus ofthefront passeng erairbag iscor rect. #
Stop theve hicle immediat elyinaccor dance withth etraf fic condi tions. #
Checkth est atus oftheaut omatic front passeng erairbag actuation (/page45). #
Ifneces sary,consu ltaqu alif ied spec ialistwo rkshop immediat ely.
Front Passeng erAirb ag
Enabl edSee Operator 's
Manu al *T
hefront passeng erairbag isenabled whiletheve hicle isin mo tion:
R evenwh en ach ild, aper son ofsmall statur eor an obj ect weighin gless than thesy stem weight thre shold is
locat edon thefront passeng erseat
R even when thefront passeng erseat isno toccupied
The system mayde tect obje ctsorforc es that areaddin gto thewe ight applied totheseat. &
WARNIN GRisk ofinju ryor fata linj uryif ach ild restra int system isused while thefront passeng erfront
airbag isenabled
If yo usec ureach ild inach ild restra int system onthefront passeng erseat andthefront passeng erairbag is
enabled, thefront passeng erairbag candeplo yin theeve ntofan acci dent.
The child could bestru ck bytheairbag. #
Ensur e,bo th bef oreand during thejour ney,that thest atus ofthefront passeng erairbag iscor rect. 450
Display mess ages and warning/ indic ator lam ps

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
NEVE Ruse are ar wa rdfacing child restra int onaseat protect edbyan ACTIVE AIRBAGinfront ofit,DE ATHor
SERIOU SINJU RYtotheCH ILD can occur . #
Stop theve hicle immediat elyinaccor dance withth etraf fic condi tions. #
Checkth est atus oftheaut omatic front passeng erairbag actuation (/page45). #
Ifneces sary,consu ltaqu alif ied spec ialistwo rkshop immediat ely.
PRE-S AFEInoperat iveSee
Operator's Manual *
The PRE‑S AFE®
funct ionsaremalfunct ioning. #
Consult aqu alif ied spec ialistwo rkshop.
PRE-SA FEImpulse Side
Inoperative SeeOperator's
Manual *
The PRE‑S AFE®
Im pulse Sidesystem ismalfunct ioningorinoper ativeaf te rha ving alread ybeen trigg ered. #
Consu ltaqu alif ied spec ialistwo rkshop. Smar
tKey Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Á Obtain aNew Key *T
heSmar tKey nee dstobe replaced. #
Consult aqu alif ied spec ialistwo rkshop. Displa
ymessag esand warning/ indic ator lam ps 45
1

Air
vents
see Airvents
Ai r-re cir cula tion mode............................ 148
Air -water duct .......................................... 374
Ke eping free ........................................3 74
Airb ag.........................................................4 0
Ac tivati on ........... ...................................34
Fr ont airbag (driver ,fr ont passeng er)....4 0
Ins tallation locations .............................4 0
Knee airbag............... ............................ 40
Ov ervie w ..... ................................... ....... 40
PA SSENGER AIRBAGind icat orlam p.....4 5
Pr otect ion ....................................... .......4 1
Sid eairba g<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 40
Wi ndo wcur tain airbag ...........................4 0
Air flow
Se tting .................. .......................... .....1 45
AI RP ANEL (Care) ....... ...............................380
Alar m
see Panic alar m
Al ar m system
see ATA(anti-t heftal ar m system) All-wheel
drive
see 4MA TIC
Alt ernativ ero ute
see Route
Amb ientlighting
Se tting (mult imediasystem) ................1 35
Andr oidAuto <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 330
Co nnecting amob ile pho ne<0011001100110011001100110011001100110011001100110011001100110011
0011> 330
Ending <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 331
Inf ormati on<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 330
Ov ervie w <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 330
Sou ndsettings <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 331
Tr ans ferred vehicle data......................3 31
Anim als
Pe ts intheve hicle ........................... ...... 63
Anti-loc kbr aking system
see ABS(An ti-loc kBr akin gSy stem)
Anti-skid chains
see Snowch ains
Anti -thef tala rm system
see ATA(anti-t heftal ar m system)
Anti-t heftpr otection
Imm obiliz er.................................... ........ 90 Anticip
ator yoccupa ntprotection
see PRE- SAFE®
(anticip ator yoccu‐
pa nt protect ion)
see PRE-S AFE®
PL US (antic ipatory
occupant protect ion plus)
Apple CarPla y®
........................................3 28
Connecting aniPho ne®
....... ................329
Ending ................................................. 329
No tes .................................................. 328
Ov ervie w ............................................. 328
Sound settings .................................... 329
Tr ans ferred vehicle data......................3 31
Asht ray
Fr ont cent erconsole ............................1 24
Re ar passe nger com partment .............. 124
Assis tance
Men u(on -boardco mp uter) .................. 242
Assis tance systems
see Drivin gsaf etysy stem
ASS YSTPL US <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011>366
Batt erydi sconne ctionpe riods .............3 67
Dis play ing theser vice duedate........... 366
Fu nctio n/no tes ................................... 366
Re gular maint enance work <0011001100110011001100110011001100110011001100110011001100110011
00110011> 366 51
2
Inde x

Speci
alser vice requ iremen ts.............. 366
ATA (anti-thef tala rm system) .................. 90
Ac tivati ng/d eactiv ating theint erior
mo tion sensor ....................................... 92
Ar ming/ disarming theto w- aw ay
alar m.....................................................9 1
Dea ctivating thealar m........................... 91
Fu nctio n<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 90
Fu nctio nof theint erior motion sensor ..92
The tow- aw ay alar mfun ction .......... .......9 1
AT TENTI ONASSIST <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 227,22 9
Fu nctio n<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011>227
Se tting <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 229
Sy stem limit ations ...............................2 27
At tention assistant
see ATTENTION ASSIST
Au dio mode
Ac tivati ng med iamod e........... .............345
Co nnecti ngUSB devic es ........... .......... 347
Co pyrights ...........................................3 45
Inf ormatio n....... ................................... 343
Inser ting/r emoving anSD card....... ....345
Medi asea rch ....................................... 351
Ov ervie w ......... ................................. ... 347 Pa
use and playbac kfun ction ...............3 48
Selecti ngatrac k ....... .......................... 348
Selecti ngplayba ckoptions ............ ...... 348
Tr ac klis t.............................................. 348
Au thorized Mercedes- BenzCenter
see Qualif iedspec ialistwo rkshop
Au thorized workshop
see Qualif iedspecialis two rkshop
Au tomatic distanc eco ntr ol
se eAc tiveDis tance AssistDIS TRONI C
Au tomatic drivin glights ........... ............ ..131
Au tomatic engine star t(E CO star t/
sto pfunc tion) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> .......160
Au tomatic engine sto p(E CO star t/
sto pfunc tion) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> .......160
Au tomatic fron tpass engerfr on tair‐
bag shutoff <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 43,45
Fu nctio nof theaut omatic front
passeng erfront airbag shutoff......... ..... 43
PA SSENGER AIRBAGind icat orlam p.....4 5 Au
tomatic fron tpass engerfr on tair‐
bag shutoff
see Automatic front pass engerfront
airb agshut off
Au tomatic lateral supp ortadjus tment
Se tting ............ .....................................100
Au tomatic mirrorfo lding function
Ac tivati ng/d eactiv ating ........... ............143
Au tomatic trans mis sion
DIR ECT SELEC Tleve r..... ......................164
Dr ive pr ogr am disp lay ............ ..............163
Dr ive pr ogr ams............ ........................ 162
DY NA MIC SELE CTswitc h.................... 162
Eng aging drive po sitio n............ ........... 165
Eng aging neu tral ............ ...................... 165
Eng aging park position ........................ 165
Eng aging reve rsege ar .........................1 65
Kic kdo wn ....... ......................................167
Manual gearshif ting.............................1 66
St eer ing wheel paddle shifters ............ 166
Tr ans miss ionposit iondispla y.............. 164
Tr ans miss ionposit ions........................ 164 Inde
x51
3

00B6
FuelLevelLo w ............................ 462
00B6 GasCap Loose ...........................4 62
0025 Inoper ativeSee Oper ator's
Manu al....... ......................................... 482
00E5 Inoper ativeSee Oper ator's
Manu al....... ......................................... 483
007A Inoper ativeSee Oper ator's
Manu al....... ......................................... 484
0053 Inoper ative....... .......................... 486
0049 Intell.Ligh tSy stem Inoperativ e
... ..........................................................4 55
Á KeyNo tDe tected (red displ ay
messa ge)............ .................................4 52
Á KeyNo tDe tected (whit edis‐
pl ay messa ge).....................................4 52
0075 LeftSide Curtain Airbag Mal‐
fun ction ServiceRe quired (exa mp le) ...4 49
00C5 Lowe ring <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> ............473
ä Malfunction Drive at Max. 50
mp h..................................................... 472 0049
Malfunction SeeOper ator ’s
Manual ................................................ 454
Á ObtainaNe wKe y.......................4 51
ç Off..............................................4 79
00D9 Off....... .......................................479
0049 Parking Brak eSee Opera tor's
Manua l...... .......................................... 466
0077 PleaseCor rect Tire Pressur e...... 491
0049 Please Release Parking Brak e.... 469
006F Rear Lef tBac kres tNo t
La tched (exa mp le) ...............................4 60
Á Replace KeyBat tery <0011001100110011001100110011001100110011001100110011001100110011
001100110011> 452
003D SeeOperator's Manua l...... .........487
0075 SRSMalfunction Service
Re quired .............................................. 448
Ù Steer ing Malfunct ionIncreased
Ph ysical Effort See Operator's Man‐
ua l...... ................................................. 458
Ù Steer ing Malfunct ionStop
Immediat elySee Oper ator's Manual ...458 003D
Stop Vehicle LeaveEngi neRun‐
ning <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011>.....488
003D Stop Vehicle SeeOper ator's
Manual ................................................ 488
00C4 Stop Vehicle Vehicle TooLo w ..... 473
ç Suspend ed<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 479
0049 SwitchOf fLig hts <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 455
0049 SwitchOn Hea dlamps ................ 454
0049 Turn On theIgnit iontoRelease
th ePa rking Brak e................................ 470
0072 Vehicle Ready toDrive Swi tch
th eIgnit ionOffBef oreEx iting .............. 457
00C4 Vehicle Rising Please Wait.......... 474
00C4 Vehicle Rising ............................. 473
0077 Warning Tire Malfunction ............ 491
0077 Wheel Sensor(s) Missing............ 490
Ac tiveBli nd Spo tAssi stCur rently
Un available SeeOper ator' sMan ual.....4 77
Ac tiveBli nd Spo tAssi stInoper ative.... 477 520
Index