2020 MERCEDES-BENZ E-CLASS SALOON lights

Making an emer
gency call #
Toopen the co ver of SOS button 2, press it
brief ly. #
Press and hold SOS button 3for at least
one second.
If a Mercedes me call is active, an emer gency
call can still be triggered. This has priority over
all other active calls.
Information about the Mercedes me call
using the me but ton
A call tothe Mercedes-Benz Cus tomer Centre
has been initia ted via the me button in theove r‐
head control panel or the multimedia sy stem
(/ page 280).
Using thevo ice dialogue sy stem you access the
desired service:
R Accident and Breakdown Management
R Mercedes-Benz Cu stomer Centre forge neral
information about theve hicle
Yo u can find information on thefo llowing topics:
R Activation of Me rcedes me connect
R Operating theve hicle R
Nearest Mercedes-Benz service centre
R Other products and services from Mercedes-
Benz
Data is transfer red during the connection tothe
Mercedes-Benz Cus tomer Centre (/ page 283).
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
R Access toa GSM network is available.
R The contract partner's GSM network co ver‐
age is available in there spective region.
R The ignition must be switched on so that
ve hicle data can be transfer red automati‐
call y.
Multimedia sy stem:
4 © 5
Phone 5
g #
Call Mercedes me connect.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data. The data
transfer is shown in the media displa y.Then,
you can select a service and be connected
to a specialist at the Mercedes-Benz Cus tomer
Centre.
Calling the Mercedes-Benz Cus tomer Centre
af te r automatic accident or breakdown
de tection
Re quirements:
R The vehicle has de tected an accident or
breakdown situation.
R The vehicle is stationar y.
R The hazard warning lights are switched on.
% This function is not available in all countries.
The vehicle can de tect accident or breakdown
situations under cer tain circums tances.
In theeve nt an accident or breakdown is de tec‐
te d, the emer gency guide sho wssafety no tes in
th e multimedia sy stem displa y.
Af terqu itting the emer gency guide displ ayon
th e multimedia sy stem, a prom ptappears asking
whe ther you wish toget support from the
Mercedes-Benz Cus tomer Centre. MBUX multimedia sy
stem 281

Lights
Display messages
Possible causes/consequences and M
MSolutions
: Left dipped beam (examp le) *T
he cor responding light source is defective. #
Drive on carefully. #
Consult a qualified specialist workshop immediatel y.
% LED light sources: the display message forth e cor responding light appears only when allthe light-emitting
diodes in the light are faulty.
: Malfunction See Owner's
Manual *T
heexterior lighting is malfunctioning. #
Consult a qualified specialist workshop.
* Ve hicles with a trailer hitch: a fuse may haveblown. #
Stop theve hicle in accordance with the tra ffic conditions. #
Check the fuses and replace them if necessary (/ page 332).
:
Automatic driving lights
inoperative *T
he light sensor is malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 375

Display messages
Possible causes/consequences and M
MSolutions
: Active Light System inoper-
ative *T
he active headlamp s are malfunctioning. #
Consult a qualified specialist workshop.
: Switch on headlamps *Y
ou are driving without lo w-beam headlamps. #
Turn the light switch totheL orà position.
:
Switch off lights *Y
ou are leaving theve hicle and the lights are still switched on. #
Turn the light switch totheà position.
: Intelligent Light System
inoperative *T
he Intelligent Light Sy stem is malfunctioning. The lighting sy stem continues tofunction proper lywithout the func‐
tions of the Intelligent Light Sy stem. #
Consult a qualified specialist workshop. 376
Displaymessa ges and warning/indicator lamps

!
Electric pa
rking brake (yellow)
(/ page 431)
J Brakes (yellow) (/
page 431)
J Brakes (red) (/
page 431)
L Distance warning (/ page 433)
ä AIRBODY CONTROL (/ page 433)
ä DYNA MIC BODY CONTROL
(/ page 433)
! ABS (/
page 434)
÷ ESP®
(/ page 434)
å ESP®
OFF (/ page 434)
h Ty
re pressure monitoring sy stem
(/ page 437)
T St
anding lights (/ page126)
L Low beam (/
page126)
K High beam (
/page 128)
#! Tu
rn signal light (/ page128)
R Re
ar fog light (/ page126) Displ
aymessa ges and warning/indicator lamps 425

Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
ü Seat belt warning lamp
lights up The
red seat belt warning lamp lights up once the engine has star ted.
In addition, an intermittent warning tone may sound.
*T he red seat belt warning lamp reminds the driver and front passenger tofast entheir seat belts. #
Fasten your seat belt (/ page 39).
If yo u ha veplaced objects on the front passenger seat, there d seat belt warning lamp may remain lit. Ve
hicle Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
ï Tr ailer tow hit chwarning
lamp The
red trailer hitch warning lamp is lit.
*The trailer hitch is not operational or is swivelling. &
WARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivel mo vement and do not re-couple the trailer until thewa rning/indicator lamp goes out. #
Notethe messages on the multifunction displa y. Displ
aymessa ges and warning/indicator lamps 427

Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
8 Fu elreser ve wa rning lamp
lights up The
yellow fuel reser vewarning lamp lights up while the engine is running.
*T he fuel supply has dropped into there ser verange. #
Refuel. Brakes
Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
! Elect ric pa rking brake indi‐
cator lamp (red)
!
The elect ric pa rking brake
(yellow) indicator lamp The
red elect ric pa rking brake indicator lamp flashes or is lit.
The yellow elect ric pa rking brake indicator lamp also lights up in theev ent of a malfunction.
* #
Notethe messages on the multifunction displa y. Displ
aymessa ges and warning/indicator lamps 431

Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions #
Stop in a safe location immediately. Do not continue driving! #
Consult a qualified specialist workshop. &
WARNING Risk of an accident due tolow brake fluid le vel
If th e brake fluid le vel is too lo w,the braking ef fect and the braking characteristics may be impaired. #
Stop theve hicle as soon as possible, paying attention toroad and traf fic conditions. Do not continue driv‐
ing. #
Consult a qualified specialist workshop. #
Do not top up the brake fluid. Driving sy
stems Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
L Wa rning lamp for dis tance
wa rning function The
red dis tancewarning lamp lights up while theve hicle is in motion.
*T he dis tance totheve hicle in front is too small forth e speed selected.
If th ere is an additional warning tone, you are approaching an obs tacle at too high a speed. #
Be prepared tobrake immediatel y. #
Increase the dis tance. Display messa
ges and warning/indicator lamps 433

Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
The steerability and braking characteristics are heavily impaired and the braking dis tance may increase. In addi‐
tion, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have the brake sy stem checked immediately at a qualified specialist workshop. ÷
ESP ®
wa rning lamp flashes The
yellow ESP ®
wa rning lamp flashes while theve hicle is in motion.
*O ne or more wheels has reached its grip limit (/ page188). #
Adapt your driving style to suit thero ad and weather conditions.
÷ ESP ®
wa rning lamp lights
up The
yellow ESP ®
wa rning lamp is lit while the engine is running.
* ESP ®
is malfunctioning.
Other driving sy stems and driving saf ety sy stems (e.g. BAS) may also be malfunctioning. #
Notethe messages on the multifunction displa y. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabilisation. In addition, other driving saf ety sy stems
are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. Display messages and
warning/indicator lamps 435