2020 MERCEDES-BENZ E-CLASS SALOON door lock

#
Insert the new battery into battery compart‐
ment 3. Obser vethe positive pole marking
in the battery compartment and on the bat‐
te ry when doing this. #
Push in battery compartment 3.#
Re-attach co ver1 and push it until it
engages. Problems with
thekey Yo
u can no lon ger lo ckor unlock theve hicle
Po ssible causes:
R The key bat tery iswe ak or dischar ged.
R The key is faulty. #
Check the battery using the indicator lamp
(/ page 71). #
Replace theke y bat tery, if necessary
(/ page 73). #
Use the emer gency keyto lock or unlock
(/ page 72). #
Have theke ych ecked at a qualified specialist
wo rkshop. There is inter
fere nce from a po werful radio
signal source
The key function is impaired by,fo rex ample:
R high voltage po wer lines
R mobile phones
R electronic devices (No tebooks, Tablets)
R shielding due tome tal objects or induction
loops for electrical gatesystems or auto‐
matic bar riers #
Make sure that there is a suf ficient di stance
between theke y and the po tential sou rce of
inter fere nce.
Yo u ha velost a key #
Have theke y deacti vated at a qualified spe‐
cialist workshop. #
If necessar y,ha ve the mechanical lock
re placed as well. Doors
Note
s onthe additional door lock The additional door lock is only
available for
ve hicles forth eUni ted Kingdom. &
WARNING Risk of inju ryto persons
inside theve hicle when the additional
door lock is activated
If th e additional door lock is activated, the
doors can no longer be opened from the
inside. #
Never lea vepersons, in particular chil‐
dren, unat tended in theve hicle. #
Ifth ere are persons in theve hicle, do
not activate the additional door loc k. The additional door lock is automatically activa‐
te d in thefo llowing situations:
R The vehicle is loc ked using thekey.
R The vehicle is loc ked using KEYLESS-GO. 74
Opening and closing

If
th eve hicle has been loc ked via Mercedes me
connect, the additional door lock is not activa‐
te d.
If th e additional door lock is activated, the doors
cann otbe opened from the inside.
% After locking you can issue a signal with the
horn.
Yo u can pr eventthe additional door lock from
being activated bydeactivating interior pr otec‐
tion before locking theve hicle (/ page 95). Un
locking/opening the doors from the inside #
United Kingdom onl y:obser vethe no tes on
th e additional door lock (/ page74). #
Pull door handle 2.
Locking pin 1pops up when the door is
unloc ked. Centrally locking and unlocking
theve hicle
from the inside #
Tounlo ck:press button 1. #
Tolock: press button 2.
This does not lock or unlock the fuel filler flap.
The vehicle is not unloc ked:
R Ifyo u ha veloc kedth eve hicle using thekey. Opening and closing
75

R
Ifyo u ha veloc kedth eve hicle using KEY‐
LESS-GO. Locking/unlocking
theve hicle with a Digital
Ve hicle Keyst icker Requ
irements:
R theve hicle is equipped with the "Digital Vehi‐
cle Key" function
R a Digital Vehicle Keyst icke r is present
% Affix th e Digital Vehicle Keyst icke rto yo ur
smartphone; see the Supplement.
% Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions.
If th eve hicle has been par kedfo r longer than
two weeks, the NFC antenna in the door handle
is deactivated. #
Pull the door handle.
The NFC antenna is activated. #
Touch the door handle on the driver's door in
th e area where NFC antenna 1is located
with the part of the Digital Vehicle Key
st icke r where the NFC transmit ter is located.
The vehicle is loc ked or unloc ked alternately. Locking/unlocking
theve hicle with KEY‐
LESS-GO Re
quirements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door at which the
door handle is used are closed. 76
Opening and closing

#
Tounlo cktheve hicle: touch the inner sur‐
fa ce of the door handle. #
Tolock theve hicle: touch sensor sur face
1 or2. #
Convenience closing: touch recessed sen‐
sor su rface 2until the closing process has
been comple ted.
% Further information on con venience closing
(/ page 86).
If yo u open the boot lid from outside, the boot lid
is automatically unloc ked. Problems with KEYLESS-GO
Yo
u can no lon ger lo ckor unlock theve hicle
using KEYLESS-GO.
Po ssible causes:
R The key functions ha vebeen deactivated.
R The key bat tery iswe ak or dischar ged.
R The key is faulty. #
Activate theke y functions (/ page72). #
Check the battery using the indicator lamp
(/ page 71). #
Replace theke y bat tery, if necessary
(/ page 73). #
Use the emer gency keyto lock or unlock
(/ page 78). #
Have theve hicle and keych ecked at a quali‐
fi ed specialist workshop.
There is inter fere nce from a po werful radio
signal source
The KEYLESS-GO function is impaired by,for
ex ample:
R high voltage po wer lines
R mobile phones
R electronic devices (No tebooks, Tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or auto‐
matic bar riers #
Make sure that there is a suf ficient di stance
between theke y and the po tential sou rce of
inter fere nce. Ac
tivating/deactivating the automatic lo ck‐
ing feature The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. #
Toactivate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds. Opening and closing
77

#
Todeactivate: press and hold button 1for
appr oximately five seconds until an acoustic
signal sounds.
In thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R While theve hicle is being tow star ted/
pushed.
R Ifth eve hicle is being tested on a roller dyna‐
mome ter. Po
we r closing function &
WARNING Risk of becoming trapped
when the doors close automatically
Body parts or objects can become trapped,
causing injuries. #
Ensure that no body parts or objects
are in the closing area. #
Automatic closing of the doors can be
cancelled bypulling the outer or inner
door handle. If
yo u push the door into the lock tothefirst
de tent position, the po wer closing function will
auto matical lypull the door into the loc k. Locking/unlocking
the driver's door with the
emer gency key %
Ifyo u wish tolock theve hicle entirely using
th e emer gency key,firs t press the button for
locking from the inside while the driver's
door is open. Then proceed tolock the driv‐
er's door using the emer gency key. #
Remo vethe emer gency key ( / page 72). #
Insert the emer gency key as far as it will go
into opening 1inthe co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
st ra ight as possible away from theve hicle
until it releases. #
Release the door handle. 78
Opening and closing

#
Ifth e boot lid is stopped in an intermediate
position, pull it upwards. Release it as soon
as it begins toopen.
Wi th th e boot lid opening limiter activated,
manually pull thestopped boot lid upwards.
If an obs tacle obstructs the boot lid during the
automatic opening process, bloc kage detection
will stop the boot lid. The automatic bloc kage
de tection function is only an aid and is not a
substitu teforyo ur attentiveness. Closing
the boot lid &
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. Obser
vethe no tes on loading theve hicle. #
Pull the boot lid down wards using the handle
re cess and push it closed.
Ve hicles with boot lid conve nience closing &
WARNING Risk of becoming trapped
du ring au tomatic closing of the boot lid
Pa rts of the body could become trapped.
There may be people in the closing area. #
Make sure that nobody is in the vicinity
of the closing area during the closing
process. #
Use one of thefo llowing options tostop
th e closing process:
R Press thep button on thekey.
R Press or pull there mo teoperating
switch on the driver's door. R
Press the closing or locking button
on the boot lid.
R Pull the boot lid handle. #
Vehicles with HANDS-FREE ACCESS: it is
also possible tostop the closing process by
making a kicking mo vement below there ar
bumper. #
Pull the boot lid handle. Release it as soon as
it begins toclose. #
Ifth e boot lid is stopped in an intermediate
position, push it down wards.
The boot lid will continue toclose. 80
Opening and closing

In
these situations in particular, there ve rsing
function cannot pr event someone being trap‐
ped. #
Ensu rethat no body parts are in the
closing area. #
If someone is trapped, use one of the
fo llowing options:
R Press thep button on thekey.
R Press there mo teoperating switch
on the driver's door.
R Press the closing or locking button
on the boot lid.
R Pull the boot lid handle. HANDS-FREE
ACCESS function Wi
th HANDS-FREE ACCESS you can open, close
or inter rupt boot lid mo vement byper form ing a
kicking mo vement under there ar bumper.
The kicking mo vement triggers the opening or
closing process alternately.
Obser vethe no tes when opening (/ page 79)
and closing (/ page 80)the boot lid. %
Awa rning tone sounds while the boot lid is
opening or closing. &
WARNING Risk of bu rns caused bya hot
ex haust sy stem
The vehicle exhaust sy stem can become very
hot. If you use HANDS-FREE ACCESS, you
could bu rnyourself by touching theex haust
sy stem. #
Alw ays ensure that you on ly ma ke a
kicking mo vement within the de tection
ra nge of the sensors. *
NO
TEDama getotheve hicle caused by
unin tentional lyopening the boot lid: R
when using an automatic car wash
R when using a high pressure cleaner #
Deactivate KEYLESS-GO or make sure
that theke y located is at least 3 m
aw ay from theve hicle in such situa‐
tions. 82
Opening and closing

#
Toextend or retract: press button 1. Anti-theft pr
otection Fu
nction of the immobiliser The immobiliser pr
events your vehicle from
being star ted without the cor rect key. The immobiliser is automatically activated when
th e ignition is switched off and deactivated when
th e ignition is switched on. ATA
(Anti-Theft Alarm sy stem) Fu
nction of theATA system
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when a door is opened
R when the boot lid is opened
R when the bonn etis opened
R when interior pr otection is triggered
(/ page 94)
R when tow- aw ay protection is triggered
(/ page 94)
The ATA sy stem is primed automatically af ter
appr oximately ten seconds in thefo llowing situa‐
tions:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO Indicator lamp
1flashes when theAT A sy stem
is primed.
The ATA sy stem is deactivated automatically in
th efo llowing situations:
R afte r unlocking theve hicle with thekey
R afte r unlocking theve hicle using KEYLESS-
GO Opening and closing
93