2020 MERCEDES-BENZ E-CLASS SALOON automatic transmission

R
get out and be stru ck byoncoming traf‐
fi c.
R ope rate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion, forex ample by:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of reach of
ch ildren. This also applies
tothe Digital Vehicle Key
st icke r.
The electric parking brake is applied if the trans‐
mission is in position jand one of thefo llow‐
ing conditions is fulfilled:
R The engine is switched off. R
The seat belt tongue is not inser ted in the
seat belt buckle of the driver's seat and the
driver's door is opened.
% Toprev ent application: pull the handle of the
electric parking brake.
In thefo llowing situations, the electric parking
brake is also applied:
R Active Dis tance Assi stDISTRONIC is bringing
th eve hicle toast andstill.
R The HOLD function is keeping theve hicle sta‐
tionar y.
R Active Parking Assist is keeping theve hicle
st ationar y.
This is the case if one of thefo llowing conditions
is also fulfilled:
R The engine is switched off.
R The seat belt tongue is not inser ted in the
seat belt buckle of the driver's seat and the
driver's door is opened.
R There is a sy stem malfunction.
R The po wer supply is insuf ficient.
R The vehicle is stationary for a lengt hyperiod. When
the electric parking brake is applied, the
re d! indicator lamp lights up in the instru‐
ment clus ter.
The electric parking brake is not automatically
applied if the engine is switched off bythe ECO
st art/ stop function.
Electric parking brake function (releasing
automatically)
The electric parking brake is released when the
fo llowing conditions are fulfilled:
R The driver's door is closed.
R The engine is running.
R The transmission is in position hork and
yo u depress the accelera tor pedal or you
shift from transmission position jtoh or
k when on le velground withthe driver's
door closed.
R Ifth e transmission is in position k,the boot
lid must be closed.
R The seat belt tongue is inser ted into the seat
belt buckle of the driver's seat. Driving and parking
18 3

R
If possible, an emer gency call is placed to
th e Mercedes-Benz emer gency call centre
The driver can cancel the deceleration at any
time byper form ing one of thefo llowing actions:
R Steering
R Braking or accelerating
R Deactivating Active Dis tance Assi st
DISTRONIC Fu
nction of Active Traf fic Jam Assist Ac
tive Traf fic Jam Assi sthelps you when in traf‐
fi c jams on multi-lane roads with separate car ria‐
ge wa ys by automatically pulling away within up
to 60 seconds and with mode rate steering
manoeuvres. It orients itself using theve hicle in
front and lane markings. Active Traf fic Jam
Assi stautomatically main tains a safe dis tance
from theve hicle in front and vehicles cutting in.
Ac tive Traf fic Jam Assi strequ ires you, as the
driver, tokeep your hands on thesteering wheel
at all times so that you are able tointer vene at
any time tocor rect the course of theve hicle and
ke ep it in lane. Obser
vethe no tes on driving sy stems and your
re sponsibility; you may otherwise failto recog‐
nise dangers (/ page 186).
Ac tive Traf fic Jam Assi stactivates automatically
when all of thefo llowing conditions are me t:
R You are in a traf fic jam on a mo torw ay or
high-speed major road.
R Active Dis tance Assi stDISTRONIC is acti va‐
te d and active (/ page 202).
R Active Brake Assi stisavailable
(/ page 191).
R Active Steering Assist is activated and active
(/ page 208).
R Active Traf fic Jam Assi stis activated
(/ page 209).
R You are tr avelling no fasterthan 60 km/h.
The following symbol is displa yed in the instru‐
ment clus ter when the sy stem is active: Sy
stem limits
The sy stem limitations of Active Dis tance Assi st
DISTRONIC and Active Steering Assist apply to
Ac tive Traf fic Jam Assi st (/ page 206). Ac
tivating/deactivating Active Traf fic Jam
Assist Multimedia sy
stem:
4 © 5
Settings 5
Quick access #
Select ¬. Fu
nction of Hill Start Assist Hill
Start Assist holds theve hicle for a short
time when pulling away on a hill under thefo l‐
lowing conditions:
R The transmission is in position hork.
R The elect ric pa rking brake is released.
This gives you enough time tomo veyour foot
from the brake pedal tothe accelera tor pedal
and depress it before theve hicle begins toroll
aw ay. Driving and pa
rking 209

R
The transmission is shif tedto position j.
R The vehicle is secured with the electric park‐
ing brake.
In thefo llowing situations, theve hicle is held by
transmission position jand/or bythe electric
parking brake:
R The seat belt is unfas tened and the driver's
door is opened.
R The vehicle is switched off.
R There is a malfunction in the sy stem or the
po we r supply is insuf ficient. DY
NA MIC BODY CONT ROL function DY
NA MIC BODY CONTROL continuously adjusts
th ech aracteristics of the suspension dampers to
th e cur rent operating and driving conditions.
The da mping is tuned individually for each wheel
and is af fected bythefo llowing factors:
R The road sur face conditions
R Vehicle load
R The drive program selected R
The driving style
The drive program can be adjus ted using the
DY NA MIC SELECT switch. AIR
BODY CONT ROL AIR
BODY CONT ROL function
* NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. AIR BODY
CONTROL is an air suspension sy stem
with variable damping for impr oved driving com‐
fo rt. The all-round le vel control sy stem ensures
th e best possible suspension and const ant
ground clearance, even wi tha laden vehicle.
When driving at speed, theve hicle is lo wered
automatically toimpr ovedriving saf ety and to
re duce fuel consum ption. You also ha vethe
option of manually adjusting theve hicle le vel. AIR
BODY CONTROL includes thefo llowing com‐
ponents and functions:
R Air suspension with variable spring rate
R Automatic le vel control sy stem
R Speed-dependent lo wering toreduce fuel
consum ption
R Manually selec table high-le vel setting for
grea ter ground clea rance
R ADS PLUS (Ada ptive Damping Sy stem with
const ant damping forc e adjustment)
R DYNA MIC SELECT switch and le vel button
Suspension settings and vehicle le vel per
drive prog ram
Drive program A:
R The suspension setting is comfor table.
R The vehicle is set tothe normal le vel.
R When driving at speeds of appr oximately
12 5 km/h or abo ve,th eve hicle is lo wered.
R When driving at speeds below appr oximately
80 km/h, theve hicle is raised again. Driving and parking
211

%
You can cancel an inter vention byDrive
Aw ayAssi stat any time bydeactivating
Pa rking Assist PARKTRONIC (/ page216). &
WARNING Risk of accident caused by
limited de tection per form ance of Drive
Aw ayAssi st
Drive AwayAssi stcannot al ways clearly iden‐
tify objects and traf fic situations. #
Alw ays pay careful attention tothe traf‐
fi c situation; do not rely on Drive Away
Assi stalone. #
Be prepared tobrake or swer veas nec‐
essar y,prov ided the tra ffic situation
permits and that it is safe totake eva‐
sive action. Drive
AwayAssi stis only an aid. It is not a sub‐
st itute foryo ur attention tothe sur roundings.
The responsibility for safe manoeuvring and
parking remains with you. Make sure that no
persons, animals or objects etc. are in the
manoeuvring range. A
risk of a collision may arise in thefo llowing sit‐
uations, forex ample:
R Ifth e inter changes the accelerator and brake
pedals.
R If an incor rect transmission position is
engaged.
Drive AwayAssi stis active under thefo llowing
conditions:
R IfPa rking Assist PARKTRONIC is activated.
R Ifyo u shift the transmission position tok or
h when theve hicle is stationar y.
R Ifth e de tected obs tacle is less than appr ox.
1. 0 m away.
R Ifth e manoeuvring assis tant function is acti‐
va ted in the multimedia sy stem.
Sy stem limits
The per form ance of Drive AwayAssi stis limited
on inclines.
When driving with a trailer, Drive AwayAssi stis
not available.
% Also obse rveth e sy stem limits of Parking
Assist PARKTRONIC (/ page214). Fu
nction of Cross Traf fic Alert
% Cross Traf fic Alert is only available forve hi‐
cles with Blind Spot Assist or Active Blind
Spot Assi st.
Cross Traf fic Alert can warndrivers of any cross‐
ing tra ffic when reve rsing and manoeuvring out
of a parking space. The radar sensors in the
bumper also monitor the area adjacent tothe
ve hicle. If a critical situation is de tected, the
L symbol appears inthe media display and
th eve hicle can be braked automatically.
If th era dar sensors are obstructed byvehicles
or other objects, de tection is not possible.
When theve hicle is reve rsing at a walking pace,
Cross Traf fic Alert is au tomatically active.
% Also obser vethe instructions on Blind Spot
Assist and Active Blind Spot Assi st
( / page 233).
Sy stem limits
Cross Traf fic Alert is not available on inclines.
Cross Traf fic Alert is not available when driving
with a trailer. Driving and parking
229

Obser
vethe additional information on stowing
mobile communications devices cor rectly:
R Loading theve hicle (/ page111 )
Blue tooth ®
connection:
The menu view and theav ailable functions in the
te lephone menu are in part dependent on the
Blu etoo th®
profile of the connected mobile
phone. Full functionality is only available if the
mobile phone supports bo thofthefo llowing
Blue tooth ®
profiles:
R PBAP (Phone Book Access Profile)
- The contacts on the mobile phone are
shown automatically on the multimedia
sy stem.
R MAP (Message Access Profile)
- The mobile phone message functions can
be used on the multimedia sy stem.
Ir re spective of this, Blue tooth ®
audio functional‐
ity can byused with any mobile radio unit.
Fo r information on thera nge of functions of the
mobile radio unit tobe connec ted, see the man‐
ufacturer's operating instructions. Ne
twork connection:
The following cases can lead tothe call being
disconnected while theve hicle is in motion:
R You swit chinto a transmission/reception
st ation, in which no communication channel
is free.
R The SIM card used is not compatible with the
network available
R a mobile phone with "Twincard" is logged into
th e network with the second SIM card at the
same time
The multimedia sy stem supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire‐
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person
yo u are calling suppo rtHD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may fluctuate.
Fu rther information can be obtained from a
Mercedes-Benz service centre or at: https://
www.mercedes-benz.com/connect 276
MBUX multimedia sy stem

#
Select Yes.
Re leva nt identi fication da tais transmitted
automaticall y.
More information on Mercedes me: https://
www.mercedes.me
Tr ansfer red data during a Mercedes me call
If yo u initiate a service call using Mercedes me,
data is transfer redto enable targeted advice and
an ef ficient service.
The following requ irements must be fulfilled for
th e transfer of the data:
R The ignition is switched on.
R The requ ired data transfer tech nology is sup‐
po rted bythe mobile phone network pro‐
vider.
R The quality of the mobile connection is suf fi‐
cient.
Multi-s tage trans fer depends on thefo llowing
fa ctors:
R Reason forth e initiation of the call
R The available mobile phone transmission
te ch nology. R
The acti vated Mercedes me connect serv‐
ices.
R The service selected in thevo ice control sys‐
te m.
% A prom ptfor consent tothe data transmis‐
sion only occurs if the cor responding
Mercedes me connect service is not activa‐
te d.
Data transfer if Mercedes me connect serv‐
ices are not activated
If no Mercedes me connect services are activa‐
te d and the data pr otection prom pthas been
confirmed thefo llowing data is transmitted:
R Vehicle identification number
R Time of the call
R Reason forth e initiation of the call
R Confirmation of the data pr otection prom pt
R Country indicator of theve hicle
R Set language forth e multimedia sy stem
R Telephone number of the communication
platform ins talled in theve hicle If a call is made
for a service appointment via
th e service reminder, thefo llowing data is also
transmitte d:
R Cur rent milea geand main tenance da ta
If a call is made af ter auto matic accident or
breakdown de tection using the multimedia sys‐
te m, thefo llowing data is also transmitted:
R Cur rent milea geand main tenance da ta
R Cur rent vehicle location
If Ac cident and Breakdown Management is
called via thevo ice control sy stem and no
service has been activated, but the data pr otec‐
tion query has been confi rmed, thefo llowing
data can also be called up from theve hicle by
th e Mercedes-Benz Cus tomer Centre:
R Curr entvehicle location
If th e data pr otection prom pthas been rejected,
th efo llowing data is transmitte dto enable targe‐
te d advice and an ef ficient service:
R Reason forth e initiation of the call
R Rejection of the data pr otection prom pt
R Country indicator of theve hicle MBUX multimedia sy
stem 283

Obser
vethe additional following points during
st arting assistance:
R Starting assis tance may only be pr ovided
using vehicles, batteries or other jump start
devices with a nominal voltage of 12V.
R The vehicles must not touch.
R Vehicles with a petrol engine: jump-start
th eve hicle only when the engine and exhaust
sy stem are cold. St
arting assi stance and charging the12 V
battery Requ
irements:
R The vehicle is secured with the electric park‐
ing brake.
R Vehicles with automatic transmission: the
transmission is in position j.
R The ignition and all electrical consumers are
switched off.
R The bonnet is open. Example: engine compartment
#
Slide co ver1 of positive clamp 2onthe
jump-s tarting connection point in the direc‐
tion of the ar row. #
Connect positive clamp 2onyour vehicle to
th e positive pole of the donor battery using
th e jump lead/charging cable. Alw ays begin with positive clamp
2onyour ow nve hicle
fi rs t. #
During starting assi stance: start the
engine of the donor vehicle and run at idle
speed. #
Connect the negative pole of the donor bat‐
te ry and ear thpoint 3ofyour ow nve hicle
by using the jump lead/charging cable. Begin
with the donor battery firs t. #
During starting assi stance: start the
engine of your ow nve hicle. #
During thech arging process: start the
ch arging process. #
During starting assi stance: letthe engines
ru nfo r se veral minutes. #
During starting assi stance: before discon‐
necting the jump lead, switch on an electrical
consumer in your ow nve hicle, e.g. there ar
wind owheater or lighting.
When thest arting assis tance/charging process
is compl ete, per form thefo llowing steps: 326
Breakdown assis tance

Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms.
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. Ve
hicles with automatic transmission
Bo th axles on
th e ground Ye
s, max. 50 km at 50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s, if thesteering wheel is
fi xe d in the cent reposition
with a steering wheel lock 4MATIC
vehicles
Bo th axles on
th e ground Ye
s, max. 50 km at 50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised No To
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (/ page 327). #
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R the engine cann otbe star ted R
the electric parking brake cann otbe released
or applied
R vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj
% Vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐
te dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor tedaw ay
( / page 330). A towing vehicle with lifting
equipment is requiredforve hicle transpor ta‐
tion.
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. 328
Breakdown assis tance