2020 MERCEDES-BENZ E CLASS tow

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps(stan dar d)........ 10
Indicat orand warning lam ps(Wide‐
scr een Cockpit)............................................ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ion oftheen vironmen t... ...................2 1
Mer cedes-Ben zGenuine Parts ... ...................2 1
Oper ator's Manual ........................... .............2 2
Ser vice andvehicle operation ......... .............2 3
Oper ating safety...........................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 6
Dia gno stics con nection ................................ 26 Qualif
iedspec ialistwo rkshop ....................... 27
Cor rect useof theve hicle ............................. 27
Pr oblems withyo ur vehicle ............... ............ 27
Re por tingsaf etydef ects ...............................2 8
Limit edWarrant y.......................................... 28
QR cod efo rre scue card... ............... .............2 9
Dat ast or ag e... ..............................................2 9
Cop yright ...................................................... 32 Occup
antsafety.... .....................................34
Re stra int system .............................. .............3 4
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 37
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011><0011001100110011001100110011001100110011001100110011001100110011
00110011> 41
PRE-S AFE®
sy stem ....................................... 49
Saf elytranspor tingchildr enintheve hi‐
cle ...... ..........................................................5 0
No teson pets intheve hicle ............ .............6 4 Opening
andclosing .................................. 66
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 66
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 71
Tr unk ................................................ ............ 75
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 80
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 84Ro
ller sun blinds ...........................................8 9
Anti-t heftpr otect ion .....................................9 0 Seats
andstowing ...................................... 94
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......94
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 95
St eer ing wheel ............................................ 104
Eas yentr yand exitfeatur e.........................1 05
Oper ating thememor yfunc tion .................. 107
St ow agear eas ............................................ 108
Cup holder.................................................. 116
Ashtr ayand cigarette light er.......................1 18
Soc kets ........... ............................................ 119
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ...121
Ins talling andremo ving thefloor mats ........ 123 Light
andvisibili ty................................... 124
Ext eriorlighti ng............. ..............................124
Int erior ligh ting ........................................... 129
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 130
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 133 2
Contents

Oper
ating thesun visor s... .......................... 135
Ar ea perm eable toradio wav eson the
winds hield.................................................. 136
Infr ared-r eflectiv ewindshi eldfunction ........ 136 Clim
atecontr ol......................................... 13 7
Ov ervie wof climat econt rolsy stems ..........1 37
Oper ating theclimat econ trol system ......... 138 Dr
ivin gand parking ................................. 144
Dr iving ............ ............ ........................ ........144
DY NA MIC SELE CTswitc h... ............... ......... 156
Au tomatic transmiss ion.............................. 158
Fu nctio nof 4MA TIC<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> ...........162
Re fuel ing...... ............................................... 162
Pa rking .......................................................1 64
Dr iving and drivi ng safety systems .............. 174
Ve hicle towing instruct ions .........................2 29 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................230
Ins trument Displayove rview ...................... 230 Ov
ervie wof thebutt ons onthesteer ing
wheel ..........................................................2 31
Oper ating theon- boar dcom puter.............. 232
Se tting thedesign ...................................... 233
Se tting thear ea foradd itional values .........2 33
Ov ervie wof disp lays on themultifunc ‐
tion displa y... .................................... ..........2 34
Ad jus ting theins trument lighting ............... 235
Menus andsubmenus ................................ 235
Head-up Display... ...................................... 242 Vo
ice Contr olSy stem .............................. 244
No teson oper ating safety...........................2 44
Oper ation .......................................... ......... 245
Using theVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...246
Esse ntialvo ice com mand s.......................... 247 Multimedia
system .................................. 259
Ov ervie wand oper ation .................. ............ 259
Sy stem settings .............................. ............ 268
Fit &Healt hy<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 280
Na vig ation .......................................... ........282
Te lephon e........................................ ...........3 07 Online
andInterne tfunctions ..................... 330
Media ......................................................... 335
Ra dio .......................................................... 348
Sound .........................................................3 56 Maint
enanceand care....... ......................359
ASS YSTPL US service interva ldispla y........ 359
En gine compartment .................................. 360
Cleanin gand care.......................................3 67 Br
eak down assista nc e<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 377
Emerg ency............. .....................................377
Fla ttir e<0011001100110011001100110011001100110011001100110011001100110011
0011> <0011001100110011001100110011001100110011001100110011001100110011
0011><0011001100110011001100110011001100110011001100110011001100110011
0011>....377
Batt ery(v ehi cle) <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 383
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 389
Elec trica lfus es<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 394 Whe
elsand tires <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 398
No teson noise orunusua lhandling char‐
act eristic s...................................................3 98
No teson regular lyinsp ecting wheels and
tir es ............................................................ 398
No teson sno wch ains ................................ 399 Con
tents 3

1
Steer ing wheel gearshif tpaddles →
160
2 Comb inationswit ch →
125
3 Instrument Display →
230
4 DIRECT SELECT leve r →
158
5 Media display →
259
6 Start/ stop butt on →
145
7 Calls upthemain functions →
263
8 Climat econ trol systems →
138
9 Glovebox →
110
A Haza rdwa rning light s →
126
B Stow agecom partment →
109
C Touc hpad →
260
D Control kn ob forvo lume andswitc hingsound
on/ off →
259
E Swit ches themultimedia system on/ off →
259
F Rear-win dowroller sunblin d →
90
G ECOstar t/ stop funct ion →
153 H
ActivePa rking Assist →
216
I Setstheve hicle leve l →
202
J DYNA MIC SELE CTswitc h →
157
K PASSENGER AIRBAGind icat orlam p →
46
L Control pane lfo rmulti media system →
231
M Adjus tsthesteer ing wheel mechanicall y →
104
N Adjus tsthesteer ing wheel electrically →
105
Swi tches thesteer ing wheel heateron/ off →
105
O Oper ating group:
On-boar dcom puter →
231
Cr uise control →
185
Ac tiveDis tance AssistDIS TRONI C →
188
P Diagno stics con nection →
26
Q Open sth ehood →
360
R Elect ric pa rking brak e →
171
S Light switch →
124
T Control pan elfor: At
aglanc e– Coc kpit 7

1
QRcode foraccessi ngthere scue card →
29
2 Safetyve sts →
377
3 mebutt onand SOS button →
324
4 Chec kingandaddingoper ating fluids →
434
5 Tow- star tin gand towing away →
390
6 Flat tire →
377
7 Startin gassis tance →
387 8
Haza rdwa rning lam ps →
126
9 Fuelfiller flap withins truct ion labels fortir e
pr essu re,fuel type andQRcode foraccessi ng
th ere scue card →
162
A Tow- star tin gand towing away →
390
B TIREFIT kit →
379 At
aglanc e– Em erge ncie sand brea kdo wns 19

This
jeopar dizestheoper ating androad
saf etyof theve hicle. #
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. #
Donotuse loose floor mats anddonot
place floor mats ontopof one another. *
NO
TEBatt erydi sc ha rging from using
de vice sconne cted tothediagnos tics
con nect ion Using
devices atthediagnos ticsconnect ion
dr ains thebatt ery. #
Chec kth ech arge leve lof thebatt ery. #
Ifth ech arge leve lis low, charge the
batt ery, e.g. bydriving acon sider able
dis tance. Co
nnecti ngequip ment tothediagnos ticscon‐
nect ioncan lead toemissions monitoring infor‐
mation beingrese t,forex am ple. This maylead
to theve hicle failing tomee tth ere qu iremen tsof
th ene xt emissions inspectionduring themain
inspect ion. Qualif
iedspecialis two rkshop
Plug-in hybrid: obser vetheno tesin theSupple‐
ment .Ot her wise, youma yfa ilto recogni zedan‐
ge rs.
An author ized Mercedes-B enzCent erisaqu ali‐
fi ed specialis two rkshop. Ithas theneces sary
special skills,tools and qualif icat ionsto cor‐
re ctly carryout thewo rkrequ ired on your vehi‐
cle. This particular lyapplies tosaf ety-re leva nt
wo rks.
Alw aysha ve thefo llo wing workcar ried out on
yo ur vehicle ataqu alif ied spec ialistwo rkshop:
R Safety-re leva nt wo rks
R Service andmaintena nce work
R Repair work R
Modif ications aswellas installation sand
con versions
R Workon electr oniccomponent s
Mer cedes‑B enzrecomme ndsaMercedes‑Be nz
ser vice center. Co
rrect use oftheve hicl e
If yo ure mo veanywa rning sticke rs,yo uor other s
could failto recogni zecer tain dang ers. Lea ve
wa rning sticke rs inposit ion.
Obser vethefo llo wing informatio nin par ticular
when drivin gyo ur vehicle:
R thesaf etyno tesin this manual
R tech nica lda ta forth eve hicle
R traf fic ru les and regulations
R laws and safetyst andar dsper tainin gto
mo torve hicles Pr
oblems withyour vehicl e
If yo usho uld exper ience apr oblem withyo ur
ve hicle, particular lyone that youbelie vema y Gener
alno tes 27

The
comp onent sof there stra int system can
be act ivat ed ordep loye dinde pendently of
eac hot her : Com
pone nt Detected dep loy‐
men tsit uation
Em erge ncy Tensi on‐
ing Device s Fr
ont alim pact, rear
im pact ,side impact ,
ro llo ver Dr
iver' sai rba g,front
pa sse nger airba g Fr
ont alim pact Knee
airbag Front alim pact Side
airbag Sideimpact
Wi ndo wcur tain air‐
bag Side
impact ,ro llo ver,
fr ont alim pact Belt
airbag Front alim pact PRE-S
AFE®
Im pulse
Side Side
impact The
front passeng erairbag canonlybe deplo yed
in an acc ident ifth ePA SSENGER AIRBAGOF F ind
icat orlam pis off.Ifth efront passeng erseat
is occupied, makesur e,bo th bef oreand during
th ejour ney,that thest atus ofthefront
passeng erairbag iscor rect (/ page 46). &
WARNIN GRisk ofburnsfrom hotair bag
com ponents
The airbag partsareho taf te ran air bag has
been deployed. #
Donotto uc hth eair bag parts. #
Have adeplo yedair bag replaced ata
qu alif ied spec ialistwo rkshop assoon
as possible . Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt.Take this int oacc ount ,par tic‐
ular lyifan Em erge ncy Tensi oni ng Device istrig ‐
ge redor an airbag deployed. If
th eEmer gency Tensi oni ng Device sar etrig ‐
ge redor an airbag isdeplo yed, youwill hear a
ban g,and asmal lamoun tof powder mayalso be
re leased:
R The bang willnotge ner ally affect your hear ‐
ing .
R Ingener al,th epo wder released isno thaz‐
ar dous tohealt hbut maycause short-term
br eat hing difficul ties toper sons suffering
fr om asthma orother pulmonar yconditions .
Pr ov ided itis saf eto do so, leavetheve hicle
immediat elyoropen thewindo win order to
pr eve ntbrea thing difficul ties .
Airb agsand pyrotech nic Emerg encyTensi oni ng
De vice scont ain pe rchlor atemat erial, whic hma y
re qu ire spec ialhandlin gor environm entalpro‐
te ction measures. Na tional guideline sre ga rding
wa ste disposal mustbe obser ved. InCalif ornia,
see http:// www .dtsc. ca.go v/Hazar dousW aste/
Pe rchlor ate/inde x.cfm. 36
Occupant safety

Modif
iedEmer gency Tensi oni ng Device sma y
be deploy ed unint entionall yor notfunc tion
as intended. #
Nevermodify theseat belts, Emergency
Te nsi oni ng Device s,sea tbe ltanc ho‐
ra ge sor seat beltretract ors. #
Makesur eth at theseat belts areno t
damag ed,areno two rnand arecle an. #
Alw aysha ve theseat belts checked
immed iatelyaf te ran accide ntata
qu alif ied spec ialistwo rkshop. Onl
yuse seat belts that areappr ovedfo ryo ur
ve hicle byMer cedes-Ben z. &
WARNIN GRisk ofinju ryor deat hfrom
deplo yedpy rotech nic Emerg encyTen‐
si oni ng Device s
Py rotech nic Emerg encyTensi oni ng Device s
th at have been deployedar eno long eroper a‐
tion aland areunable toper form their inten‐
ded protect ive func tion. #
Ther efor e, have deplo yedpy rotech nic
Emerg encyTensi oni ng Device simm edi‐ at
ely replaced ataqu alif ied spec ialist
wo rkshop. Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt.
* NO
TEDama gecau sed bytrap ping the
seat belt If
an unused seatbeltisno tfully retract ed,it
ma ybe come trap pe din thedoor orinthe
seat mechanism. #
Alw aysensur eth at an unus edseat belt
is full yre tract ed. In
fo rm ation onthebelt airbag inthere ar
seat belt The
BELTBAG ident ificat ion indic ates that are ar
seat beltiseq uipped withabelt airbag .
When activat ed, thebelt airbag increases the
pr otect edarea oftheve hicle occupant's ribcag e. &
WARNIN GRisk ofinju ryor deat h
th ro ugh theuse ofanon -appr ovedch ild
re stra int system
In an acciden t,th ebelt airbag maydamag e
a non -appr ovedor non -aut horized child
re stra int system.
As are sult, thech ild restra int system may
no tbe able toprov ide theint ended leve lof
pr otect ion. #
Ther efor e, alw aysuse LATC Hor LATC H-
type (ISOFIX )to fasten ach ild seat
eq uipped withan integr ated restra int
sy stem. #
Forve hicles equipped withth eop tion al
re ar seat -beltair bags ("belt bag"), only
use aMer cedes-Ben zappr oved boos ter
seat withint egr ated bac kres t. #
Neveruse anair bag equip ped seat belt
to fasten afront orrear-facin gch ild
seat oranon -appr ovedboos terseat. #
Plea secont actanauthor ized
Mer cedes-B enzCent erforinf ormation
on app rove dch ild restra int systems. Occ
upant safety 39

Pot
entia lpr otection from eachair bag: AIRB
AG Potentia lpr otection for:
Kn ee airb ag Thigh, knee and lowe rleg
Dr iver's airbag,
fr ont pass enger
airb ag Head
andribcag e
Wi ndo wcur tain
airbag Head
Side airbag Ribcage,also pelvis for
fr ont seatoccupa nts Mer
cedes- AMG vehicl es:obse rveth eno tesin
th eSupplement .Ot her wise, youma yfa ilto rec‐
ogni zedangers. &
WARNIN GRisk ofinju ryor fata linj uries
if th efront -passen gerairb agisenabl ed
If th efront -passen gerfr ont airbagisenabl ed,
a ch ild on thefront -passen gerseat maybe
st ru ck bythefront -passen gerairb agdur ing
an accide nt. NEVER
useare ar wa rd-faci ng child restra int
sy stem onaseat withan ENABL EDFRONT
AIRB AG,DE ATHor SERIOU SINJU RYtothe
CH ILD can occur . When
installing ach ild restra int system tothe
fr ont passeng ersea t,obse rveth eve hicle-spe‐
cif icinf ormation (/page61 ).Al so ,alw ays
obser vetheno teson rear wa rd-faci ng or
fo rw ard-f acin gch ild restra int systems onthe
fr ont passeng ersea t.
Ve hicl eswith automatic front passen gerair‐
bag shutoff:
The front passe nger airba gcan only bedeploy ed
in an acciden tif th ePA SSENGER AIRBAGOF F
ind icat orlam pis off.Ifth efront passeng erseat
is occupied, makesur e,bo th bef oreand during
th ejour ney,that thest atus ofthefront
passeng erairbag iscor rect (/ page 46). *
NO
TEImpo rtant poin tsto remember if
th efront passeng erseat isunocc upied In
an acciden t,th ecom ponen tsof the
re stra int system maydeplo yunnec essarily
on thefront passeng erside if:
R Ther ear ehea vyobjec tson thefront
passeng erseat.
R The seat belttongu eis eng aged inthe
seat beltbuckleofthefront passeng er
seat andthefront passeng erseat is
unocc upied. #
Stow object sin asuit able place. #
Onlyone person should useeachseat
belt atanyone time. Depending
onthede tected acci dent situation,
th ewindo wcur tain airbag onthefront
passeng erside maydeplo y.The airbag is
deplo yedre ga rdless ofwhe ther thefront
passeng erseat isoccupied. 42
Occupant safety