2020 MERCEDES-BENZ C-CLASS SEDAN towing

Pe
rm itted towing methods Ve
hicl eeq uipment/ towing
me thod Bo
th axle son thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles withaut omatic transmis‐
sion Ye
s,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
Yes,ifth esteer ing wheel isfixe din
th ecent erposition withast eer ing
wheel lock.
4MA TICvehicles Yes,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
NoTo
tow wit hara ised axle: towing should be
per form ed byato wing company. To
wing theve hicl ewith both axle son the
gr ound #
Obser vetheno teson theper mitt edtowing
me thods (/page385). #
Mak esur eth at thebatt eryis con nect edand
ch arge d. Obser
vethefo llo wing pointswhen thebatt eryis
disc harged:
R The engin ecann otbe star ted
R The electr icpar king brak ecann otbe
re leased orapplied
R Vehicl eswith automatic transmiss ion:
The automatic transmiss ioncanno tbe shif‐
te dto position 005Cor005D. %
Vehicl eswith automatic transmiss ion:If
th eaut omatic transmiss ioncann otbe shif‐
te dto position 005C,orthemultifunc tiondis‐
pla yin theins trument clusterdoes notsho w
an ything, have theve hicle transpor tedaw ay
( / pag e388). Atowing vehicle withlifting
eq uipment isrequ ired forve hicle transpor ta‐
tio n. 38
6
Brea kdo wnassist anc e

*
NO
TEDama gedue totowing away at
exc essiv elyhigh speeds orove rlong dis‐
ta nces The
drivet ra in could bedamag edwhen tow‐
ing atexc essiv elyhigh speeds orover long
dis tances. #
Atowing speed of30 mph(50 km/h)
mus tno tbe exc eeded. #
Atowing distan ceof30 miles(50 km)
mus tno tbe exc eeded. &
WARNIN GRisk ofacci dent whento wing
a ve hicle whichis toohea vy
If th eve hicle being tow- star tedor towe d
aw ay ishea vier than theper missible gross
mass ofyour vehicle, thefo llo wing situat ions
can occur:
R The towing eyema ybecome detach ed.
R The vehicle/tr ailercombination may
sw erve oreve nov ertur n. #
Ifano ther vehicle istow- star tedor
to we daw ay,its weight mustno texc eed th
eper missible gross mass ofyour ow n
ve hicle. If
ave hicle mustbe tow- star tedor towe daw ay,
its per missib legross weight mustno texc eed the
per missible gross weight oftheto wing vehicle. #
Information ontheper missible gross mass of
th eve hicle canbefound ontheve hicle iden‐
tif ication plate(/ page428). #
Vehicl eswith automatic transmiss ion:Do
no topen thedr iver's door orfront passeng er
door ,ot her wise theaut omatic transmiss ion
aut omaticall yshif tsto position 005D. #
Installth eto wing eye(/ page389). #
Fasten theto w bar .
* NO
TEDama gedue toinc orrect connec‐
tion oftheto w bar #
Onlyconnect theto w rope ortow bar to
th eto wing eyes. #
Deact ivat eth eaut omatic locking mechanism
(/ page72 ). #
Donotactiv ateth eHOLD function. #
Deact ivat eth eto w- aw ay alar m(/ page91 ). #
Deac tivateAc tiveBr ak eAssi st
( / pag e18 1). #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C. #
Release theelectr icpar king brak e. &
WARNIN GRisk ofacci dent dueto limi‐
te dsaf ety-re lat ed func tionsdur ing the
to wing proce ss
Saf ety-re lat ed func tionsar elimit edorno lon‐
ge rav ailable inthefo llo wing situat ions:
R theignition isswitc hedoff.
R thebr ak esy stem orpowe rst eer ing sys‐
te m ismalfu nctioning.
R theener gysupply ortheon- boar delectr i‐
cal system ismalfunct ioning.
When your vehicle isthen towe daw ay,signif ‐
icant lymor eef fort ma ybe requ ired tosteer
and brak eth an isno rm allyre qu ired. Br
eakdo wnassis tance 38
7

#
Use ato w bar . #
Mak esur eth at thesteer ing wheel can
mo vefreely ,bef oreto wing theve hicle
aw ay. *
NO
TEDama gedue toexcess ive tracti ve
po we r If
yo upull away shar ply, thetractiv epo we r
ma ybe toohigh andtheve hicles couldbe
damag ed. #
Pull away slo wlyand smoo thly. Lo
adi ng the vehicl efo rtr ans port #
Obser vetheno teson towing away
( / pag e386). #
Connec tth eto w bar totheto wing eyein
or der toload theve hicle. #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C. %
Ve
hicl eswith automatic transmiss ion:
The automatic transmiss ionmaybe locked
in posit ion005Dintheeve ntofdama getothe
electr icalsystem. Toshif tto 005C ,pr ov ide the
on-boar delectr icalsystem withpo we r
( / pag e383). #
Load theve hicle ontoth etra nspor ter. #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005D. #
Use theelectr icpar king brak eto secur eth e
ve hicle agains tro lling away. #
Onlysecur eth eve hicle bythewheels.
AMG vehicl eswith ADSPL US exceptAMG
Pe rfor ma nce vehicl es &
WARNIN GRisk ofan acci dent when
tr ansp orting vehicles withAd aptive
Dam pingSy stem PLUS
The reduced damping forc es on theve hicle
being transpor tedcan cause theve hicle/
tr ailer combination tostar tto swing. As
are sult, when transpor tingvehicles with
th eAd aptiveDam pingSy stem PLUS, the
ve hicle/tr ailercombination mayst ar tto skid.
Conseq uently,yo uco uld lose contro lof your
ve hicle. #
When transpor ting,ensur eth at:
R The vehicle hasbeen loaded onto
th etranspor tercor rectl y
R The vehicle issecur edatall four
wheel swit hsuit able tensi oni ng
st ra ps
R The maximum permissible speedof
35 mph(6 0km/h) isno texc eeded
when transpor ting *
NO
TEDama getotheve hicle from secur‐
ing itincor rectl y #
Afterloa ding, theve hicle mustbe
secur edon allfour wheel s.Ot her wise,
th eve hicle could bedamag ed. #
Aminimum distance of8in (20 cm)
up wa rdsand 4in (10 cm) down wards
mus tbe kept tothetranspor tplatf orm. 388
Breakdo wnassis tance

R
Recomme ndedtirepr ess ures 1 forcold
tir es. The recomme ndedtirepr ess ures are
va lid forth emaximum permissible loadand
up tothemaximum permissible vehicle
speed.
Please alsonote:
R Information onper missib lewe ight sand loads
on theve hicle identif ication plate
(/ page428).
R Information ontirepr essur ein thetir epr es‐
sur eta ble (/ page39 7).
Fu rther relat ed subje cts:
R Determ inin gth emaximum permissible load
(/ page404)
R Noteson tirepr essur e(/ page396). Ste
psforDe term ining Correct Load Limit The
follo wing steps have been developed as
re qu ired ofall manuf acturersunder Title 49,
Co de ofU.S. Feder alRe gulations, Part57 5pur‐
sua nttothe"N ational Traf fic and MotorVe hicle
Saf etyAc tof 1966". #
Ste p1: Loca tethest at emen t“T he combined
we ight ofocc upant sand cargoshould never
exc eed XXX kgorXXX lbs.”on your vehicle ’s
placar d. #
Ste p2: De term ine thecombin edweight of
th edr iver and passeng ersth at will beriding
in your vehicle. #
Ste p3: Sub tract thecombin edweight ofthe
dr iver and passeng ersfrom XXX kgor
XXX lbs. #
Ste p4: The resulting figur eeq uals theav ail‐
able amoun tof car goand luggageload capa‐
cit y.Fo rex am ple, ifth e“XXX” amount equals
14 00 lbs. and ther ewill befive 150lb pas ‐
seng ersin your vehicle, theamount ofavaila‐
ble cargoand luggageload capac ityis
65 0lbs. (140 0-75 0(5 x15 0) =650 lbs.) #
Ste p5: De term ine thecombin edweight of
lugg ageand cargobeing loaded ontheve hi‐
cle. That weight mayno tsaf elyexc eed the
av ailable cargoand luggageload capac ity
calc ulatedinStep 4. #
Ste p6: Ifyo ur vehicle willbetowing atrailer ,
load from your trailer willbetrans ferred to yo
ur vehicle. Consult this manual todeter‐
mine howthis reduces theav ailable cargo
and luggageload capac ityofyour vehicle.
% Notall vehicles areper mitt edtotow a
trailer .To wing atrailer isonl yper mittedifa
tra iler -hit chisins talled. Please consult an
aut hor ized Mercedes -Benz dealer ifyo uha ve
an yqu estion sabout towing atrailer with
yo ur vehicle.
Ev en ifyo uha ve cal cul ated thetot alload care‐
full y,yo usho uld still mak esur eth at themaxi‐
mum permissible gross mass andthemaximum
gr oss axle weight rating ofyour vehicle areno t
exc eeded. Details can befound ontheve hicle
identif ication plate. #
Have your loaded vehicle –including driver ,
occupants andload –we ighed onave hicle
we ighbr idge.
The measur edvalues mayno texc eed the
maximu mper missi blevalues stat ed on the
ve hicle identif ication plate.
Fu rther relat ed subje cts:
R Calculation exam ple forde term inin gth emax‐
imum load(/page405) 40
4
Wheels andtires

Cup
holderinthecent erconsole
In stallin g/remo ving(aut omat ic
transm ission).................................. .....1 14
Cus tomer Assist ance Center (CAC ).........2 7
Cus tomer Relat ions Depar tment .............2 7 D
Dam agede tection (parked vehicl e)...... .169
Dashb oard
see Cockpit
Dashb oardlig hting
see Instrument clusterlig hting
Dat aacq uisiti on
Ve hicle ............................................. ..... 28
Data impor t/expor t................................. 271
Fu nctio n/no tes .................................... 271
Im por ting/e xporting ............................ 272
Data storage
Ele ctroni ccontr oluni ts ............ .............28
Online services ...................................... 30
Ve hicle .................................................. 28 Dat
e
Se ttin gth etime anddateaut omati‐
call y................................................ ..... 266
Da ytim eru nning lampmode
see Daytime running lights
Da ytime running lights ........................... 125
Swi tching on/of f<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 125
Deact ivat ing theala rm (ATA ).................... 90
Dealer ship
see Qualif iedspec ialistwo rkshop
Dec laration ofconf ormity
Wi reless vehicle component s......... .......2 5
Decor ative fo il(cleaning instructions)
.. .................................................................3 66
De finitions (tiresand loading) ................4 12
Design s
Men u(on -boar dco mp uter) ............ ...... 231
Des tination .............................................. 295
Ed iting intermed iatedes tinatio ns........ 284
Ed iting thepr ev ious destination s.... .... 295
Ex tern al ...............................................2 95
Sa ving (current vehicle position) ......... 295
Sa ving asglobal favo rite <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 295St
or ing amap position ........................ 295
Des tinat ionentr y.................................... 280
Ent ering 3wo rdaddr esse s.................. 285
En tering aPOI oraddress <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 280
Ent ering anintermed iate des tination ..284
En tering geo-coor dinates.................... 285
Select ingacont act............................. 285
Select ingaPOI .................................... 283
Select ingfrom themap ....................... 286
Select ingprev ious destination s...........2 82
De tectin ginat tentiv eness
see ATTENTION ASSIST
Diagnos ticsconnec tion............................2 6
Digita lOp erator' sMa nua l........................ 20
Digita lsp eedo meter ............. ..................234
Di ng hy towing
see Tow- bar system
DIRECT SELECT leve r............. ..................153
Eng aging drive po sitio n............ ........... 155
Eng aging neu tral ............ ...................... 154
Eng aging park position ........................ 154
Eng aging park position automatic ally .. 154
Eng aging reve rsege ar .........................1 54 Inde
x51
1

F
Fa tig ue detection
see ATTENTION ASSIST
Fa vo rite s
Ad ding .................................................2 61
Callin gup ........................................ .....2 61
Del eting .......................................... .....2 61
Mo ving ..................... ............................2 61
Ov ervie w ............................................. 260
Re nam ing<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011>261
Fi rs t-aid kit(sof tsi ded) <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> ....373
Flacon Inser ting/r emo ving........................ .....1 38
Flat tire ....... .............................................. 374
Chan gingawheel .................................4 19
MOExt ended tires ................................ 374
No tes ................................................... 374
TIREFIT kit...........................................3 75
Flat towing
see Tow- bar system
Floor mats................................................ 120
Fo ilco vering
Ra dar and ultrasonic sensors.............. 170 Fr
ag rance
see Perfume atomiz er
Fr ee sof tware .............................................3 1
Fr eq uencies
Tw o-w ayradio ................................ ...... 427
Fr eq uency band
Dialin g(on -boardcom puter) ................ 237
Fr ont airbag (driver ,fr ont passeng er).....4 0
Fr ont passeng erseat
see Seat
Fu el ...........................................................4 32
Ad ditiv es........................................ .....4 32
E1 0 ....... ............................................... 431
Fu elreser ve <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 432
Ga sol ine <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 431
Qua lity (gas oline )<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 431
Re fuel ing ............................................. 159
Sul fur cont ent <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 431
Ta nk cont ent <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> .............432
Fu elconsum ption
On- boar dcom puter .............................2 34
Fu nction seat
see Door controlpanel Fu
ses ........................................................ 390
Bef orere placing afuse ........................ 390
Dashboar dfuse box............................ 392
Fu se assignment diagram...................3 90
Fu se boxin theengine compartmen t.. 391
Fu se boxin thefront -passen gerfo ot ‐
we ll...................................................... 392
Fu se boxin thetrunk ........................... 392
No tes .................................................. 390
Fu ses
see Fuses G
Gar agedoor opener
Clea ring thememor y........................... 165
Opening orclosing thedoor ................1 65
Pr ogr ammi ngbutt ons .......................... 162
Ra dio equipment approval num bers.... 166
Re sol ving problems ............................. 164
Sync hronizi ngthero lling code .............1 64
Gas station search
St artin gaut omat icsear ch<0011001100110011001100110011001100110011001100110011001100110011
001100110011> 283
Swi tching automatic searchon/of f..... 289
Using automatic search<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 28951
8
Inde x

Oper
ating system
see On-bo ardcom puter
Oper ator' sMan ual
Ve hicle equipment ........................... ...... 22
Oper ator's Manual (digital) ......................2 0
Ov erhead controlpanel
Ov ervie w .......................................... ...... 14 P
Pa int code ................................................ 428
Pa intw ork(cleaning instructions) .........3 65
Pa nic alar m............... ................................. 66
Ac tivati ng/d eactiv ating ........... ..............66
Pa nor amic sliding sunroof
see Sliding sunroof
Pa rk pos ition
Inser ting<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> ...........154
Sel ecting automatical ly<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 154
Pa rking
see Elec tric par kingbr ak e
Pa rking aid
see Parking AssistPA RK TRONI C Pa
rking Assis tPA RK TRONI C<0011001100110011001100110011001100110011001100110011001100110011
00110011> 200
Ac tivati ng ........... ................................. 204
Ad jus ting warning tones <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 205
Fu nctio n<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011>200
Pr ob lems <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011>202
Sid eim pa ct protect ion ..................... ... 203
Switc hingoff.................................... ... 204
Sy stem limit ations ........................... ....2 00
Pa rking assis tance systems
see ActivePa rking Assist
Pa rking brak e
see Elec tric par kingbr ak e
Pa rking foran extended period .............. 169
Pa rking light s...........................................1 21
Pa rking posit ion
Ex terior mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 131
St or ing theposition ofthefront -
passeng eroutside mirrorusi ng
re ve rsege ar .................................... .....1 32
PA RK TRONI C
Ma lfunction <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> .............202PA
SSEN GERAIRBAGstatus displa y
see Automatic front pass engerfront
airb agshut off
Pa yload
Calculat ionexam ple ............................ 405
De term inin gth emaximum .................. 404
Pe rfume
see Perfume atomiz er
Pe rfume atomizer .................................... 138
Inser ting/r emoving theflacon .............1 38
Se tting ................................................. 138
Pe rfume vial
see Perfume atomiz er
Pe rm itted towing methods .....................3 85
Pe rsonaliz ation
see User profile
Pe ts inthe vehicl e...... ...............................64
Phone book
see Cont acts
Pictur efo rm ats
see Video mode
Pictur ese ttings
see Video mode 526
Index