2020 MERCEDES-BENZ C-CLASS ESTATE maintenance

Seat belts
R Clean with luk ewarmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
R Switch off the display and let it cool down.
R Clean the sur face carefully with a microfibre
clo thand a suitable display care product
(TF T-LC D).
R Do not use any other agents.
Plastic trim R Clean with a damp microfibre clo th.
R For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Do not attach sticke rs,fi lms or similar mate‐
ri als.
R Do not allow cosmetics, insect repellent or
sun cream tocome in contact wi th the plas‐
tic trim.
Re alwo od and trim elements
R Clean with a mic rofibre clo th. R
Blackpiano-lac quer look: clean with a damp
clo thand soapy water.
R For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Do not use sol vent-based cleaning agents,
polishes or waxes.
Ro of lining
R Clean with a brush or dry shampoo.
Carpet
R Use a carpet and textile cleaning agent rec‐
ommended for Mercedes-Benz.
St eering wheel made of genuine leather or
DINAMICA
* NO
TEDama gecaused bywrong cleaners #
Do not use solvent-based cleaning
agents such as tarre mo ver or wheel
cleaner; neither should you use pol‐
ishes or waxes. Otherwise you may
damage thefinish. R
Clean wi tha damp clo thand 1% soapy water
solution and then wipe with a dry clo th.R
For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Leather care: use a leath er care agentthat
has been recommended for Mercedes-Benz.
R Do not allow the leather tobecome too
damp.
R Do not use a microfibre clo th.
% Leather is a natural product. It has natural
surface propert ies, such as dif fere nces in
st ru cture, mar kscaused bygrow thand
injury or subtle colour dif fere nces.
Genuine leather seat co vers
R Clean with a damp clo thand then wipe with a
dry clo th.
R Leather care: use a leath er care agentthat
has been recommended for Mercedes-Benz.
R Do not allow th e leathertobecome too
damp.
R Do not use a microfibre clo th.
DINAMICA seat co vers
R Clean with a damp clo th.
R Do not use a mic rofibre clo th. 392
Maintenance and care

Imitation leather seat co
vers
R Clean with a damp clo thand 1% soapy water.
R Do not use a mic rofibre clo th.
Fa bric seat co vers
R Clean with a damp mic rofibre clo thand 1%
soapy water and allow todry. Maintenance and care
393

Overview of
the ty re-change tool kit *
NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. *
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. Apa
rtfrom some countr y-specific variants, vehi‐
cles are not equipped with a tyre-change tool kit.
Fo r more information on which tyre-changing
to ols are required and appr oved for per form ing a
wheel change on your vehicle, consult a qualified
specialist workshop.
Yo ure qu ire thefo llowing tools, forex ample, to
ch ange a wheel:
R Jack
R Chock
R Wheel wrench R
Cent ring pin
% The jack weighs appr oximately 2.1 kg.
The maximum load capacity of the jack can
be found on thest icke r af fixe dto the jac k.
The jack is maintenance-free. If there is a
malfunction, please conta ct aqualified spe‐
cialist workshop.
The tyre-change tool kit is located under the load
compartment floor.
% Depending on the model, the tyre change
to ol kit may be located in other positions
under the load compartment floor. 1
Wheel wrench
2 Folding chock
3 Jack Preparing
theve hicle for a wheel change Re
quirements:
R The requ ired tyre-change tool kit is available.
If yo ur vehicle is not equipped with the tyre-
ch ange tool kit, consult a qualified specialist
wo rkshop tofind out about suitable tools.
R The vehicle is not on a slope.
R The vehicle is on solid, non-slippery and le vel
ground. Whee
ls and tyres 425

Note
s ontech nical data
* NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. *
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. The
tech nical da tawa s de term ined in accord‐
ance with EU Directives. The data stated only
applies tovehicles with standard equipment. Yo u
can obtain fur ther information from a Mercedes-
Benz Service Centre.
Only for ce rtain countries: you can find vehi‐
cle-specific vehicle data in the COC documents
(CERTIFIC ATE OF CONFORMITY). These pape rs
are included with theve hicle. On-board electronics
Note
s on tampering with the engine elec‐
tronics *
NO
TEPremature wearthro ugh improper
main tenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in valida‐
te d. #
Alw ays ha vewo rkon the engine elec‐
tronics and related components car ried
out at a qualified specialist workshop. Tw
o-w ayradios Note
s onfitting two-w ayradios &
WARNING Risk of accident due to
improper workon two-w ayradios
If two-w ayradios are manipulated or retrofit‐
te d incor rectl y,the electromagnetic radiation
from the two-w ayradios can inter fere with th
eve hicle electronics and jeopardise the
operating saf ety of theve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. &
WARNING Risk of accident from incor‐
re ct ope ration of two-w ayradios
If yo u use two- wayra dios in theve hicle
improperly, their electromagnetic radiation
can disrupt theve hicle's electronics. This is
true in thefo llowing situations, in particular:
R The two-w ayradio is not connec tedto an
ex terior aerial.
R The exterior aerial is fitted inco rrectly or
is not a lo w-reflection aerial.
This could jeopardise the operating saf ety of
th eve hicle. #
Have the lo w-reflection exterior aerial
fi tted at a qualified specialist workshop. Te
ch nical da ta433

Ad
Blue ®
filling capacity and consum ption Model
Total capacity
All models 25 litres Ad
Blue ®
consu mption
The average AdBlue ®
consu mption is between
1% and 5% of fuel consumption. Li kefuel con‐
sum ption, AdBlue ®
consu mption is highly
dependent upon driving style and operating con‐
ditions. Forth is reason, your vehicle's actual
consum ption figures under da y-to -day ope rating
conditions may di ffer from the consum ption fig‐
ures calculated. The frequency at which you will
ha ve to to p up AdBlue ®
will also vary. Ha vethe
Ad Blue ®
supply checked at a qualified specialist
wo rkshop before making journe ysoutside of
Europe. Before a longer stay outside of Europe,
consult a qualified specialist workshop.
Ad Blue ®
ra nge and fill le vel
The AdBlue ®
fill le vel and range can be displ ayed
via the on-board computer. The AdBlue ®
ra nge
shown depends strongly on the driving style and
operating conditions. The actual range can th
erefore deviate from thera nge cur rently dis‐
pl ay ed in the on-board computer. The informa‐
tion supplied in the Owner's Manual rega rding
th ere ser vequantity at thefirs t display warning
and on the minimum top-up quantity when the
fuel tank is em pty is also tobe under stood as
guide values. Engine oil
Note
s on engine oil
Obser vethe no tes on operating fluids
(/ page 437). *
NO
TEEngine damage causedbyan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. #
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. #
Do not use additives. #
Have the engine oil rene we d at regular
inter vals. Mercedes-Benz
recommends that you ha vethe
oil change car ried out at a qualified specialist
wo rkshop.
Only use engine oils appr oved byMercedes-
Benz.
Pe trol engines: for cer tain countries, dif fere nt
engine oils can be used in conjunction with
re duced maintenance inter vals. Te
ch nical da ta443

Anticipatory occupant pr
otection
see PRE- SAFE®
(anticipatory occu‐
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay ®
Connecting an iPhone ®
.........................3 34
Ending................................................... 335
No tes....................................................3 34
Overview............................................... 334
Sound settings...................................... 335
Tr ans ferred vehicle data........................3 37
Assistance sy stems
see Driving saf ety sy stem
ASS YST PLUS
Battery disconnection pe riods...............3 79
Displ aying the service due dat e............. 378
Fu nction/no tes..................................... 378
Re gular maintenance work.................... 378
Special service requirements............... .378
ATA (anti-theft ala rmsystem)
Deactivating the alarm............................ 94
Fu nction.................................................. 94
Fu nction of interior pr otection................. 95 Priming/deactivating interior pr
otec‐
tion.......................................................... 96
Priming/deactivating tow- aw ay pro‐
te ction..................................................... 95
To w- aw ay protection function.................. 94
AT TENTION ASSI ST
Fu nction................................................ 19 9
Setting................................................... 200
Sy stem limitations................................. 19 9
At tention assistant
see ATTENTION ASSIST
Au dio mode
Connecting USB device s....................... 355
Co pyrights............................................. 353
Information............................................ 352
Inserting/re moving an SD car d............. 354
Media sea rch.........................................3 59
Overview............................................... 355
Pa use and playback function................ .356
Selecting a track................................... 356
Selecting playba ckoptions.................... 356
Switching on media mode..................... 354
Tr ack list............................................... .356 Au
thorised workshop
see Qualified specialist workshop
Au tomatic distance control
see Active Dis tance Assi stDISTRONIC
Au tomatic driving lights ...........................12 9
Au tomatic engine start (ECO start/
sto p function)............................................ 16 8
Au tomatic engine stop (ECO start/
sto p function)............................................ 16 8
Au tomatic front passen ger front air‐
bag deacti vation sy stem
see Automatic front passenger front
airbag shutoff
Au tomatic front passen ger front air‐
bag shu toff
Fu nction of the automatic front
passenger front airbag deactivation
sy stem..................................................... 46
PA SSENGER AIR BAG indicator lamp....... 48
Au tomatic mir rorfo lding function
Ac tivating/deactivating......................... 15 0
Au tomatic transmission
DIRECT SELECT le ver............................. 174522
Index

Multifunction
steering wheel (operat‐
ing)........................................................ 256
Na vigation voice commands.................. 260
Operable functions................................ 257
Operating saf ety.................................... 256
Ra dio voice command s........................ .264
Switch voice commands....................... .258
Te lephone voice controls....................... 263
Te xt messa gevoice commands............ .267
TV voice commands.............................. 264
Ty pes of voice commands.................... .257
Ve hicle voice command s...................... .268
Vo ice prom pting................................... .257
Live Traf fic Information
Displaying subsc ript ion information....... 311
Displ aying the tra ffic map...................... 311
Displ aying traf fic incidents.................... 312
Extending a subscription........................ 311
Issuing hazard alert s.............................. 313
Re gis tering on Mercedes me.................. 311
Load compa rtment co ver
Extending/r etra cting............................. 11 6
No tes..................................................... 11 5
Loading Bag hook................................................ 11 9Coat hook..............................................
12 0
No tes..................................................... 11 0
Ro of luggage rack .................................. 12 2
Ti e-down eyes........................................ 11 9
Loading see EA SY-PAC K load-securing kit
Loading guidelines.................................... 11 0
Loads Securing............................................... .110
Locator lighting see Sur round lighting
Locking an extern al device (child
saf ety lock)................................................ 286
Locking/unlocking Activating/deactivating the auto‐
matic locking feature............................... 79
Ad ditional door loc k................................ .76
Emergency key........................................ 79
KEYLESS-GO........................................... .78
Opening theta ilgate................................ 80
Un locking/opening the doors from
th e inside................................................77 Low beam
Swit ching on/of f................................... 12 8
Symm etrical low bea m.......................... 12 8
Lu bricant additives
see Additives
Lu ggage
Lu ggage net........................................... 12 0
Secu ring................................................ 11 0
Lu mbar support
see Lumbar support (4-w ay)
Lu mbar support (4-w ay)............................ 101 M
Main beam Changing bulbs...................................... 14 0
Maintenance see ASS YST PLUS
Malfunction Restra int sy stem..................................... 38
Manoeuvring assistant Activating/deactivating......................... 24 3
Cross Traf fic Alert................................. 24 3
Drive AwayAssi st.................................. 24 2540
Index

Options................................................. 289
Setting................................................... 288
V
Ve hicle
Ac tivating/deactivating standby
mode.................................................... .192
Ad ditional door loc k................................ .76
Collision de tection (pa rking).................. 19 0
Cor rect use.............................................. 31
Data acquisition...................................... 33
Data storage............................................ 33
Diagnostics connection...........................29
Equipment............................................... 23
Implied warrant y..................................... 33
Locking (automatically). .......................... 79
Locking (from inside)............................... 77
Locking (KEYLESS-GO)............................ 78
Locking/unlocking (emergency key)....... 79
Lo we ring............................................... 430
Medical aids............................................ 32
Pa rking up.............................................. 191
QR code rescue card............................... 33
Qualifi ed specialist workshop.................. 31
Ra ising.................................................. 427 REA
CHregulation.................................... 32
Re gistration............................................. 31
St andby mode function.......................... 191
St arting (eme rgency operation mode)...1 63
St arting (Remo teOnline).......................1 64
St arting (s tart/s top button).................. 16 2
Switching off (s tart/s top button).......... 185
To wing.................................................. .249
Un locking (from inside).......................... .77
Un locking (KEYLESS-GO)........................ .78
Ve ntilating (co nvenience opening)........... 88
Vo ice commands (LINGU ATRO NIC)....... 268
Ve hicle data
Displ aying (DYNAMIC SELECT).............. .174
Ro of load............................................... 448
Tr ans ferring toAndroid Auto................. 337
Tr ans ferring toApple CarPl ay®
.............. 337
Ve hicle height........................................4 47
Ve hicle length........................................4 47
Ve hicle width.........................................4 47
Wheelbase............................................. 447
Ve hicle dimensions ................................... 447
Ve hicle identification number
see VIN Ve
hicle identification plate
EU general operating pe rmit number.... 435
Pa int code............................................. 435
Pe rm issible axle load............................ .435
Pe rm issible gross mass......................... 435
VIN....................................................... .435
Ve hicle interior
Cooling or heating (Remo teOnline).......1 63
Ve hicle key
see Key
Ve hicle maintenance
see ASS YST PLUS
Ve hicle tool kit
TIREFIT kit............................................. 397
To wing eye............................................. 412
Ve ntilating
Con venience opening.............................. 88
Ve ntilation
see Climate cont rol
Ve nts
see Air vents
Vi deo mode
Ac tivating.............................................. 357 556
Index