2020 MERCEDES-BENZ C-CLASS ESTATE key

St
arting theve hicle with theke y in thesto w‐
age compa rtment (emer gency operation
mode)
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
message appears in the multifunction displa y,
yo u can start theve hicle in emer gency operation
mode. #
Makesure that the mar ked space 2is
em pty. #
Remo vetheke y1 from theke yring. #
Place theke y1 inthe mar ked space 2on
th e symbol 3.
The vehicle will start af ter a short time.
If yo ure mo vetheke y1 from the mar ked
space 2the engine continues running. For
fur ther engine starts ho wever,th eke y1
must be located in the mar ked space 2on
th e symbol 3during the entire journe y. #
Have theke y1ch ecked at a qualified spe‐
cialist workshop.
If th eve hicle does not star t: #
place theke y1 inthe mar ked space 2
and lea veitth ere. #
depress the brake pedal and start theve hicle
using thest art/ stop button.
% You can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. St
arting theve hicle via Remo teOnline serv‐
ices Cooling or heating
theve hicle interior before
commencing your journey
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently full.
R thest ar ter battery is suf ficiently charge d.
Charging thest ar ter battery be fore starting
th e jou rney
If th eve hicle battery is dischar ged, you can
re cei vea message on your smartphone. You can
th en start theve hicle with the smartphone to
ch arge the batter y.The vehicle is automatically
switched off af terte n minu tes. Driving and parking
16 3

&
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf‐
fi c.
R ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. Use
the DIRECT SELECT le verto switch the
transmission position. The cur rent transmission
position is displ ayed in the multifunction displa y. j
Park position
k Reversege ar i
Neut ral
h Drive position
En gaging reve rsege ar R #
Depress the brake pedal and push the
DIRECT SELECT le ver upwards past thefirst
point of resis tance.
En gaging neutral N #
Depress the brake pedal and push the
DIRECT SELECT le ver up or down tothefirst
point of resis tance.
% Toshift into neutral iwith the ignition on,
push the selector le ver up or down for sev‐
eral seconds tothefirs t point of resis tance.
Subsequently releasing the brake pedal will
allow youto mo vetheve hicle freel y,e.g. topush
it or tow it away.
Proceed as follo ws ifyo uwa ntthe automatic
transmission toremain in neutral i i,even if
th e ignition is switched off or the driver's
door is opened: #
depress the brake pedal and engage neutral
i when the car is at a standstill. Driving and parking
175

#
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
NO
TEDama getotheve hicle due toit
ro lling away #
Alw ays secure theve hicle against roll‐
ing away. *
NO
TEDama gedue totheve hicle lo wer‐
ing Ve
hicles with AIRMATIC or le vel control:
The vehicle can lo wer because of temp era‐
ture dif fere nces or longer non-operational
times. This can cause dama getoparts of the
body. #
When stopping theve hicle and when
driving off, make sure that there are no
obs tacles su chas curbs under or in the
immediate vicinity of the body. #
Bring theve hicle toast andstill bypressing
th e brake pedal. #
On gradients, turn the front wheels so that
th eve hicle will rollto wa rdsth eke rb if it
st arts moving. #
App lythe electric parking brake. #
Enga getransmission position jin a station‐
ary vehicle with the brake pedal applied
(/ page 176). #
Switch off the engine and the ignition by
pressing the1 button. #
Release the service brake slowl y. #
Get out of theve hicle and lock it.
% When you park theve hicle, you can still
operate the side windo wsand the panoramic
sliding sunroof for appro ximately four
minutes if the driver's door is closed. Garage door opener
Prog
ramming buttons for the garage door
opener &
DANG ER Risk of death caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. 18 6
Driving and pa rking

R
get out and be stru ck byoncoming traf‐
fi c.
R ope rate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. The elect
ric pa rking brake is applied if the trans‐
mission is in position jand one of thefo llow‐
ing conditions is fulfilled:
R The engine is switched off. R
The seat belt tongue is not inser ted in the
seat belt buckle of the driver's seat and the
driver's door is opened.
% Toprev ent application: pull the handle of the
electric parking brake (/ page190).
In thefo llowing situations, the electric parking
brake is also applied:
R Active Dis tance Assi stDISTRONIC is bringing
th eve hicle toast andstill.
R The HOLD function is keeping theve hicle sta‐
tionar y.
R Active Parking Assist is keeping theve hicle
st ationar y.
This is the case if one of thefo llowing conditions
is also fulfilled:
R The engine is switched off.
R The seat belt tongue is not inser ted in the
seat belt buckle of the driver's seat and the
driver's door is opened.
R There is a sy stem malfunction.
R The po wer supply is insuf ficient.
R The vehicle is stationary for a lengt hyperiod. When
the electric parking brake is applied, the
re d! indicator lamp lights up in the instru‐
ment clus ter.
The electric parking brake is not automatically
applied if the engine is switched off bythe ECO
st art/ stop function.
Electric parking brake function (releasing
automatically)
The electric parking brake is released when the
fo llowing conditions are fulfilled:
R The driver's door is closed.
R The engine is running.
R The transmission is in position hork and
yo u depress the accelera tor pedal or you
shift from transmission position jtoh or
k when on le velground withthe driver's
door closed.
R Ifth e transmission is in position k,theta il‐
ga te must be closed.
R The seat belt tongue is inser ted into the seat
belt buckle of the driver's seat. Driving and parking
18 9

re
cei vea notification in the multimedia sy stem
when you swit chon the ignition.
Yo u will recei veinformation about thefo llowing
points:
R The area of theve hicle that may ha vebeen
damaged.
R The forc e of the impact.
The following situations can lead toinadver tent
acti vation:
R The pa rked vehicle is mo ved, e.g. in a two-
st or ey garage.
% Deactivate tow- aw ay protection in order to
pr eve nt inadver tent acti vation. If you deacti‐
va te tow- aw ay protection, collision de tection
will also be deactivated.
Sy stem limits
De tection may be restricted in thefo llowing sit‐
uations:
R theve hicle is damaged without impact, e.g. if
an outside mir ror is torn off or the paint is
damaged byakey
R an impact occurs at low speed R
the electric parking brake is not applied Note
s on parking up theve hicle If
yo u lea vetheve hicle par ked up for longer than
six weeks, it may suf fer dama gethro ugh disuse.
The 12V battery may also be impaired or dam‐
aged byheavy discharging.
% Further information can be obtained at a
qu alified specialist workshop.
* NO
TEPlug-in hybrid #
Obser vethe no tes about the high-volt‐
age battery in the Supplement. Yo u
could otherwise failto recognise dan‐
ge rs. St
andby mode (extension of the star ter bat‐
te ry 's period out of use) St
andby mode function
% This function is not available for all models. If
standby mode is activated, ene rgy loss will be
minimised during extended pe riods of non-oper‐
ation.
St andby mode is characterised bythefo llowing:
R The star ter battery is preser ved.
R The maximum non-operational time appears
inthe media displa y.
R The connection toonline services is inter rup‐
te d.
R The ATA (anti-theft alarm sy stem) is una vaila‐
ble.
R The interior pr otection and tow- aw ay protec‐
tion functions are not available.
R The function for de tecting collisions on a
pa rked vehicle is not available.
If th efo llowing conditions are fulfilled, standby
mode can be activated or deactivated using the
multimedia sy stem:
R The engine is switched off.
R The ignition is switched on.
Exceeding theve hicle's displa yed non-opera‐
tional time may cause inco nvenience, i.e. it can‐ Driving and pa
rking 191

Wi
-Fi Wi
-Fi connection overview
Yo u can use Wi-Fi toestablish a connection with
a Wi -Fi network and toaccess the Internet or
ot her network devices.
The following connection options are available:
R Wi-Fi connection
The Wi-Fi connection toaWi -Fi-capable
device, e.g. the cus tomer's mobile phone or
a ta blet PC is es tablished.
R Multimedia sy stem as a Wi-Fi hotspot
Using this function, a tablet PC or no tebook
can be connecte d,forex ample.
To establish a connection, you can use thefo l‐
lowing me thods:
R WPS PIN
The connection toa secure Wi-Fi network is
made via a PIN.
R WPS PBC
The connection toa secure Wi-Fi network is
made bypressing a button (push button).
R Security key The connection
toa secure Wi-Fi network is
made via a secu rity key.
Setting up Wi-Fi
Requ irements:
R The device tobe connec ted supports one of
th eth re e means of connection described
(/ page 283).
Multimedia sy stem:
4 System 5
ö Connectivity
Ac tivating/deactivating Wi-Fi #
Switch Wi-FionO or off ª.
If Wi-Fi is deactivated ª, communication via
Wi -Fi toall devices is inter rupte d. This also
means that a connection tothe HERMES
communication module cann otbe es tab‐
lished. Then functions such as dynamic route
guidance with Live Traf fic Information are not
av ailable.
Connecting the multimedia sy stem with a
device via Wi-Fi
This function is not available if a HERMES com‐
munication module is ins talled. The type of connection es
tablished must be
selected on the multimedia sy stem and on the
device tobe connec ted.
% The connection procedure may dif fer
depending on the device. Follow the instruc‐
tions that are shown in the displa y.Fu rther
information (see the manufacturer's operat‐
ing instructions). #
Select Internet settings . #
Select Search for Wi-Fi networks.
Using a security key #
Select a Wi-Fi network in the list. #
Have the security key displa yed on the device
to be connec ted (see the manufacturer's
operating instructions). #
Ente rth is security key on the multimedia sys‐
te m. #
Confirm the entry with¡.
% All devices support a security key as a
means of connection. Multimedia sy
stem 283

#
Select Continue inthe multimedia sy stem.
Connecting using a security key#
Select Connect device to vehicle hotspot .
A secu rity key is displa yed. #
Select theve hicle from the device tobe con‐
nec ted. The vehicle is displa yed with the
SSID MB Hotspot XXXXX .#
Enter the security key which is shown in the
media display on the device tobe connec ted. #
Confirm the entry.
Connecting using NFC #
Select Establish a connection via NFC. #
Activate NFC on the mobile device (see the
manufacturer's operating instructions). #
Bring the mobile device into the NFC area of
th eve hicle (/ page 325). #
Select Done.
The mobile device is now connected tothe
multimedia sy stem hotspot via NFC.
Generating a new security key: #
Select Set up hotspot . #
Select Generate security key .
A connection will be es tablished with the
newly crea ted security key. #
Tosave a security key:select Save.
When a new security key is sa ved, all existing
Wi -Fi connections are then disconnected. If
th eWi -Fi connections are being re-es tab‐
lished, the new security key must be ente red. Managing COMAND
Touch devices Re
quirements:
R The COMAND Touch app is ins talled on the
ex tern al device (e.g. tablet or smartphone).
R Wi-Fi is acti vated (/ page 283) and the mul‐
timedia sy stem is confi gured as a Wi-Fi hot‐
spot (/ page 284).
Multimedia sy stem:
4 System 5
COMAND Touch
Connecting and authorising a new device #
Select Authorise a new device. #
Select Connect new device. #
Ente rth e security key in theex tern al device.
The Please start COMAND Touch on your
device and follow the instructions. message
appears. #
Select Continue. #
The connection requ est from the device
Accept. #
Ente rth e PIN shown on theex tern al device.
The device is authorised.
Au thorising a connected device #
Select Authorise a new device.
The devices already connec ted are displa yed. #
Select Continue using connected devices.
The Please start COMAND Touch on your
device and follow the instructions. message
appears. #
Select Continue. #
The connection requ est from the device
Accept. #
Ente rth e PIN shown on theex tern al device.
The device is authorised. Multimedia sy
stem 285

#
Select Reception volume orTransmission
volume. #
Set thevo lume.
Fu rther information on there commended recep‐
tion and transmission volume: https://
www.me rcedes-benz-mobile.com/
Ad justing the call and ringtone volume
Multimedia sy stem:
4 System 5
õ Audio 5
Telephone #
Select Speech volume orRingtone volume .#
Set thevo lume.
St arting or stopping mobile phone voice rec‐
ognition
Re quirements:
R The mobile phone is connecte dto the multi‐
media sy stem (/ page 322).
St arting mobile phone voice recognition #
Press and hold theó button on the multi‐
function steering wheel for more than one
second.
Yo u can use mobile phone voice recognition. St
opping mobile phone voice recognition #
Press the8 or~ button on the multi‐
function steering wheel. Calls
Te
lephone operation
Multimedia sy stem:
4 Telephone 5
ª Contacts
Making a call #
Select Numerical keypad. #
Ente rth e number. #
Select w.
The call is made.
Ac cepting a call #
Select Accept .
Re jecting a call #
Select Reject.
No ting an incoming call in "In-Car Of fice" #
If "In-Car Of fice" is available: select
Reminder (/page 332). Ending a call #
Select =.
Ac tivating functions during a call #
Toshow all functions, navigate down.
The following functions are available during a
call:
R End call
R Make additional call
R Keyboard (showtosend DTMF tones)
R Switch Mute mic onO or off ª.
R Private mode (an activecall in hands-free
mode is transfer redove rto thete lephone)
Conducting calls with se veral participants
Requ irements:
R There is an active call (/ page 326).
R Another call is being made.
Switching between calls #
Select call #.
The selected call is active. The other call is
on hold. 326
Multimedia sy stem