2020 MERCEDES-BENZ C-CLASS ESTATE reset

Importing/exporting a user profile
Re
quirements:
R There is an Internet connection
(/ page 347).
R A Mercedes me account exists at https://
me.secure.mercedes-benz.com.
R The Personalisation service is active.
R The function is available in your count ry.
Multimedia sy stem:
4 System 5
g Personalisation
5 Manual export/import
Importing a user profile #
Select Import profiles from the server.
The The profile import overwrites the exist-
ing profiles. Do you want to continue? mes‐
sage appears. #
Select Yes.
User profiles are impor ted.
Exporting a user profile #
Select Export profiles to the server.
User profiles are expor ted. %
Only individual profiles can be impor ted or
ex por ted. The individual profiles are alw ays
collectively impor ted or expor ted.
% Certain settings, such as address book
ent ries or pr evious destinations from the
navigation sy stem, are not expor ted.
Setting user profile options
Multimedia sy stem:
4 System 5
g Personalisation #
Highlight a profile. #
Select ¥options.
The following options are available:
R Rename
R Delete
R Reset
% The guest profile cannot be dele ted or
re named. So
ftwa reupdates Information on software updates
The multimedia sy
stem displa ysa cor responding
message when a software update isavailable.
The availability of this function is dependent on
th e count ry.
Depending on the source, you can per form
va rious update s: Source of
the
update Up
date type
Up dates via mobile
phone Na
vigation map, sys‐
te m updates, Digital
Owner's Manual
Up dates via an exter‐
nal storage medium,
e.g. a USB flash drive Na
vigation maps %
Software updates via mobile phone requ ire
an active Internet connection forth eve hicle.
This is not available in all countries. For fur‐
th er information on connecting tothe Inter‐
net, see (/ page 346). Multimedia sy
stem 289

The sy
stem update can be downloaded man‐
ually at a later time (/ page 290).
Yo u will be informed when the download is com‐
ple teand the sy stem update is ready for ins talla‐
tion.
% Park theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched on.
R The engine is not running.
R Notes and warnings ha vebeen read and
accep ted.
R The parking brake is applied.
If all requirements are met, the sy stem update is
ins talled. The multimedia sy stem cann otbe
operated during the ins tallation and vehicle func‐
tions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the multimedia sy stem displa y.Con‐ sult a
qualified specialist workshop toresol ve
th e problem. Re
set function Multimedia sy
stem:
4 System 5
Reset
Pe rsonal data is dele ted, forex ample:
R Station presets
R Connec ted mobile phones #
Select Yes.
If PIN pr otection is activated, a prom ptappears
asking if you also wish torestore this to thefa c‐
to ry settings during a reset. #
Select Yes. #
Enter the cur rent PIN.
The PIN is reset.
or #
Select No.
The cur rent PIN stay sth e same af terre set‐
ting. %
Ifyo u ha veforg ottenyo ur PIN, a Mercedes-
Benz service centre can deactivate the PIN
pr otection foryo u.
A prom ptappears again asking whe ther you
re ally wish toreset. #
Select Yes.
The multimedia sy stem is reset tothefa ctory
settings. Fi
t & Healthy ENE
RGIZING COMFORT Overview of
the ENERGIZING COMFORT pro‐
gr amme
Programme overview
R Refresh: Can make targeted changes tothe
interior climate torefresh vehicle occupants.
Cooling air flow and ionisation purify the air.
The vehicle interior is illuminated with cool
colours and the seat is ventilated.
R Warmth: Can inc rease the comfort le vel of
th eve hicle occupants. The vehicle's panel,
seat and steering wheel heating pr ovide cosy Multimedia sy
stem 291

Fo
r map data that you ha vepur chased in the
fo rm of a data storage medium, you must en ter
th e accompanying activation code.
% Ifyo u sa vethe map data on a data storage
medium with the online map update service,
no entry isrequ ired. The activation code is
st ored on the data storage medium during
th e downloading process.
The online map update service is not availa‐
ble in all countries.
Obse rveth efo llowing when entering the activa‐
tion code:
R The activation code can be used for one vehi‐
cle
R The activation code is not transferable
R The activation code has six digits
In theeve nt of thefo llowing problems, please
con tact a Mercedes-Benz service centre:
R The multimedia sy stem does not accept the
activation code
R You ha velost the activation code Displaying
the compass
Multimedia sy stem:
4 Navigation 5
À Route and position #
Select Compass.
The compass display sho wsthefo llowing
information:
R the cur rent di rection of tr avel with bear‐
ing (360° form at) and compass direction
R longitude and latitude coo rdinates in
degrees, minutes and seconds
R height (rounded)
R number of GPS satellites from which a
signal can be recei ved
Displaying Qibla
Requ irements:
R The Qibla display is available in your count ry.Multimedia sy
stem:
4 Navigation 5
À Route and position #
Select Qibla.
The ar rowonthe compass sho wsthe direc‐
tion of pr ayer toMecca in relation tothe cur‐
re nt di rection of tr avel.
The number of satellites recei ved is shown.
Setting the map scale automatically
Multimedia sy stem:
4 Navigation 5
Z Options
The map scale is set automatically depending on
yo ur driving speed.
Fo r journe ysin cities with de tailed city models, a
map view from the driver's perspective is used. #
Switch Auto zoom onO or off ª.
% The automatically selected map scale can be
changed manually for a short time. The set‐
ting is reset automatically af ter a few sec‐
onds. 318
Multimedia sy stem

#
Tostart the dictation function: press on
th e cent ral control element.
The app forth e dictation function is loaded.
If th ere was no prior Internet connection, a
connection is now es tablished. #
Say the message.
The dictation ends automatically af teryou
ha ve finished speaking.
Af terth evo ice message has been processed,
it is shown as text. #
Toreplace a message: selectReplace mes-
sage.
The text that has been dictated and shown
on the display is reset and can be dictated
again.
Editing text #
Select thewo rd. #
Tocall up the cor rection menu: press on
th e cent ral control element.
The following options are available:
R adjusting the capitalisation of words (if
suppor tedby thech aracter set) R
expanding thech oice of words
R deleting the selection
R recording a new dictation #
Tolea vethe menu: selectDone.
Sending text messages #
Select Send text message .
Re plying toate xt message
Multimedia sy stem:
4 Telephone 5
i Text message #
Open thete xt messa ge. #
Select p. #
Select Reply.
Calling a text message sender
Multimedia sy stem:
4 Telephone 5
i Text message #
Open thete xt messa ge. #
Select p. #
Select Call sender. Deleting
text messages
Multimedia sy stem:
4 Telephone 5
i Text message #
Select p. #
Todel ete a text message: selectDelete. #
Outbox
or #
Select Drafts. In-Car Of
fice "In Car Of
fice" functions
Using "In Car Of fice", you can connect your
online services with the multimedia sy stem.
The following functions are available:
R Display of upcoming meetings in the calen‐
dar
R Selection of a meeting as a destination in the
navigation
R Display of upcoming telephone con fere nces
R Selection of telephone con fere nces for auto‐
matic dialling Multimedia sy
stem 331

%
If Android Autowa s not displa yed in thefo re‐
ground before disconnecting, the application
st arts in the bac kground when reconnected.
Yo u can call up Android Autointhe main
menu.
Calling up the Android Autosound settings
Multimedia sy stem:
4 Connect 5
Android Auto 5
Sound #
Select theto ne menu (/ page 375).
Ending And roid Au to
Multimedia sy stem:
4 Connect 5
Android Auto #
Select Disconnect.
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity.
or #
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Tr
ansfer redve hicle data with Android Auto
and Apple CarPlay ® Overview of transfer
redve hicle data
When using Android Autoor Apple CarPlay ®
, cer‐
ta in vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following sy stem information is transmit ted:
R Software release of the multimedia sy stem
R System ID (anonymised)
The transfer of this data is used tooptimise
communication between theve hicle and the
mobile phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identifier is randomly
ge nerated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (/ page 291).
The following driving status data is transmit ted:
R Transmission position engaged R
Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
The following position data is transmitte d:
R Coordinates
R Speed
R Compass direction
R Acceleration dire ction
This da tais only transfer red while the navigation
sy stem is active in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel). Mercedes me calls
Making a call via the
overhead control panel
Requ irements:
R You ha veaccess toa GSM networ k.
R The contra ct partner's GSM network co ver‐
age is available in there spective region. Multimedia sy
stem 337

#
Toswitch from PANto DUN: select the
mobile phone. #
Select ¥. #
Select Change configuration. #
Deactivate ªAutomatic configuration. #
Select Configure settings using COMAND .#
Configuri ngthe Internet connection using
preset or manual access data (/ page 348).
Editing Internet access data
Re quirements:
R The mobile phone supports the Blue tooth®
DUN profile.
Multimedia sy stem:
4 System 5
ö Connectivity
5 Internet settings #
Highlight the mobile phone. #
Select ¥. #
Select Change configuration .#
For mobile phones with PAN and DUN:
select Configure settings using COMAND. #
Configure the Internet connection using pre‐
set or manual access data (/ page 348).
Cancelling Internet access permission for a
mobile phone
Multimedia sy stem:
4 System 5
ö Connectivity
5 Internet settings #
Highlight the mobile phone. #
Select ¥. #
Select Delete configuration. #
Select Yes.
Displaying mobile phone details
Multimedia sy stem:
4 System 5
ö Connectivity
5 Internet settings #
Highlight the mobile phone. #
Select ¥. #
Select Details. Connection
status Connection
status overview 1
Display of there ception field stre ngth of the
connected Blu etoo th®
device or communica‐
tion module
2 Display of existing connection
Displaying the connection status
Multimedia sy stem:
4 System 5
ö Connectivity #
Select Internet status . Multimedia sy
stem 349

Ra
dio overview 1
Active frequency band
2 Station name or set frequency
3 Artist, title, album and radio text
4 Station list
5 Presets
6 Radio source
7 Sound 8
Tag this song
9 Options Setting
the frequency band Multimedia sy
stem:
4 Radio 5
Þ Radio source #
Select a frequency band. Selecting a
radio station Multimedia sy
stem:
4 Radio #
Navigate up or down. Multimedia sy
stem 365

Calling up
thera dio station list Multimedia sy
stem:
4 Radio 5
è #
Select a station. Sear
ching forra dio stations using station
names or direct frequency entry Multimedia sy
stem:
4 Radio 5
è #
Ente r astation name or frequenc y.#
Select a.
The sea rchre sults are displa yed. #
Select a station. St
oring radio stations Multimedia sy
stem:
4 Radio 5
ß Presets #
Select Store current station in the presets. Managing
radio station presets Multimedia sy
stem:
4 Radio 5
ß Presets
Moving stations: #
Highlight a preset entry and navigate tothe
left. #
Select Move highlighted station. #
Select a memo rypreset.
Deleting stations: #
Highlight a preset entry and navigate tothe
left. #
Select Delete highlighted station. #
Select Yes. Calling up a slide show (FM/DAB
radio mode) Multimedia sy
stem:
4 Radio 5
Þ Radio source
5 FM/DAB radio Slide show
1displa ysadditional information
pr ov ided bythest ation as an image. This can
include logos, album co vers, music trac ks, pro‐
grammes, ne wsor service information, forex am‐
ple. The additional information is shown in full-
sc reen mode byselecting 2. #
Toactivate full-screen mode: select#
Full screen. 366
Multimedia sy stem